Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Kia Telluride Complaints
709 consumer-submitted complaints on record for the 2020 Kia Telluride, grouped by component category.
709 Total complaints
8 Crash reports
7 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are exterior lighting, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 7 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 188 complaints, with an average reported failure mileage of 18,754 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to exterior lighting, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Kia Telluride?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Kia Telluride complaints?
8 Crash
7 Fire
7 Injury
1 Fatality
7 Towed
6 Medical attention
What are the most common 2020 Kia Telluride complaint categories?
EXTERIOR LIGHTING 162
VISIBILITY/WIPER 121
UNKNOWN OR OTHER 86
ENGINE 80
STRUCTURE 34
POWER TRAIN 31
SUSPENSION 19
VISIBILITY 12
POWER TRAIN,ENGINE 11
ELECTRICAL SYSTEM 9
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | STRUCTURE | Large chunks of paint are coming off of my vehicle. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | Oil consumption problem and oil filter housing needing replacement. | Crash: No Fire: No | Unknown |
| Nov 2025 | STRUCTURE,UNKNOWN OR OTHER | The 2020 Kia Telluride has an issue with the metal window trim pieces. It was purchased as a Certified Pre-Owned vehicle and we have had to have the trim piece replaced at least three times by the Kia Dealer. The piece keep becoming loose and falling off. Some of the pieces on my vehicle have jus fallen off. At interstate speeds of 70 MPH it would be very dangerous. Fortunately, no incident has happened that has hurt anyone, yet. The 2023-2025 models have been recalled for this exact same issue, and it needs to happen for ALL Kia Telluride models including the 2020-2023 models. It is dangerous and Ken Ganley Kia of New Port Richey is no longer assisting with any sort of warranty or repair unless I do the work. I am having to reach out to Kia and open a case number every time and the dealership is no longer being helpful. This is our primary vehicle used for getting children to school, leisure travel, and daily commuting. Attached are three different incidents of the exact same issue happening. 8/24/2025, 8/11/2025, and 11/21/2025. The dealership also repair some when we initially purchased the vehicle. All work orders can be provided via Ken Ganley Kia of New Port Richey. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | My son was driving home from work and the vehicle shut off. He got it to come back on and it stopped while he was at a red light and a by standard yelled for him to get out of the vehicle as it caught fire underneath the car from unknown reasons. | Crash: No Fire: Yes | Unknown |
| Nov 2025 | STRUCTURE | The original Telluride muffler developed a hole in the rear wall, hidden by the exhaust pipes. Within a week of the noise being noticeable I visited a car wash, afterwards someone asked me what I'd done to my rear bumper? I hadn't hit anything. When I looked, I was shocked. About 15" of the silver trimwork was torn off, still attached. Today I had the muffler replaced at Midas here in Toledo( (at a considerable cost) I asked the manager to look at the damage and told him it wasn't there until after the carwash. He said that the heat from the hole in the muffler had melted the bumper enough so that the brushes in the carwash were able to catch the edge and pull it off. Why is the muffler positioned SO CLOSE to the bumper? Tomorrow(11/18) I will visit the Taylor Kia Dealership(where I purchased the Telluride in 2020. Can there be a recall? Can future Tellurides be equiped with heat shield/different muffler placement? | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,ENGINE | After 8 months of trips to the shop telling them the engine was bad, and spending thousands to do things it didn’t need trying to get warranty to cover engine, kia finally agreed it had issues. Tore it down and piston rings are bad. There was carbon build up despite regular maintenance and they are telling me warranty won’t replace | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | After a few months from purchasing (9/2022), I noticed some weird electrical issues occurring. The first thing I noticed was that sometimes the rear wiper blades would turn on automatically when shifting in reverse when the wiper blades were off. I would turn the rear wiper blades on then off repeated times until they finally stayed in off mode. As time went on, then the drivers side window would roll down automatically after starting the vehicle, and it would not shut all the way after pressing the button. I would have to hold the up button when turning the engine off, just so the window would remain completely closed when parked. Sometimes, this would continue for a week or more...then it would go back to normal for a few months. These issues would continue and others started to arise such as the check engine lights, low battery etc. appearing while starting the vehicle. Sometimes it would say that the engine is on, when it wasn't...so I would hear a warning signal when trying to leave the vehicle with my key fob. I would have to press the stop engine button and wait for it to say that the engine is off. This evolved into the car struggling to start...with a repeated clicking noise being heard. All warning and hazard notifications appear on the main screen and the driver's side window rolls down by itself and it takes 5-7 minutes for it to start, but eventually does. This has been going on now for since March of 2024...so it's not a battery issue, or a starter issue...but based on the nature of these malfunctions...it is electrical issues...which can pose a serious safety threat...especially with a potential electrical fire. What are our options for a potential manufacturer recall? As of this writing, it took roughly 20 minutes to start my vehicle, as it is very cold in Rochester, NY. I recently had my vehicle fully serviced (8/25) and it wasn’t acting up at the time so they couldn’t pinpoint any electrical issues. I took videos of the incidents. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | My 2020 Telluride started burning excessive oil at 65,000 miles. When the car runs out of oil, it stalls electrical systems such as the ABS and power steering. My car has run out of oil, including during dealer initiated oil consumption tests, 4 times. One of these times I was stopped on a hill. I rolled into traffic, unable to brake or steer! Kia will not admit to this defect in their engines in spite of the thousands of people who have had issues. The Telluride has the same engine as the Hyundai Palisade. Hyundai produced a service bulletin related to oil consumption issues with this engine. Kia has not. My personal car, most recently, burned through 7 quarts of oil in 2,800 miles! | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE,FUEL/PROPULSION SYSTEM | Oil consumption, I use full synthetic restore and protect . I change oil every 3500 miles .. after every 500 I have to check it and it’s been low have to add 2-3 quarts . Today started acting sluggish checked oil and my oil was low yet again low this is ridiculous. I’ll never own another kia telluride | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | My 2020 Kia Telluride has undergone three separate oil consumption tests through an authorized Kia dealership. Each test confirmed abnormal oil consumption, yet Kia declined to take corrective action beyond temporary monitoring. The issue has continued to worsen. The engine is now burning oil on the piston, and I am required to check my oil level daily and add oil weekly, even after a fresh oil change. This is not routine maintenance — it is a direct result of a defective engine design that is unable to properly retain or burn oil within acceptable limits. Because the oil burns so quickly, the oil light can appear unexpectedly while driving, creating a dangerous situation if the oil level drops too low. This poses a serious risk of engine seizure or power loss, which could lead to a crash or leave the driver stranded on the road. Manufacturer Response: Kia has acknowledged that the vehicle has a confirmed oil consumption issue but has refused to replace the engine because it is outside of warranty coverage. Instead, the dealership advised me to trade in the vehicle and purchase a new Kia, which is not an acceptable solution. When I questioned this suggestion, I was told that Kia could not guarantee the new vehicle would be free of oil consumption problems because the issue is related to the engine design itself. In other words, Kia is aware of a recurring engine defect but is not providing a remedy for affected vehicles. This is a manufacturer defect that should not be dismissed due to warranty expiration. The repeated documentation of abnormal oil use demonstrates that this problem began long before the warranty period ended. This defect represents a serious safety issue for the following reasons: 1.Risk of engine failure: The Telluride can lose oil rapidly, causing the engine to seize or stall while in motion. 2.Fire hazard: Burning oil within the pistons increases the risk of internal engine fire or smoke. 3.Environmental impact: Constantly burning oil . | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Failed windshield Available for inspection Unexpectedly Cracked across full length of windshield Blocking view of road causes glare There is a 2020 model class action suit and many complaints | Crash: No Fire: No | Unknown |
| Nov 2025 | STRUCTURE | White paint is chipping on car | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | Excessive oil consumption causing monthly oil changes. No low oil indicator causing engine to rattle. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | The engine is consuming oil | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Oil Pan and gasket leak Oil Control Valve Harness leak The car leaked 5 quarts of oil without any engine or low oil light being illuminated to communicate this engine problem. The dealership identified the above components failed and caused the oil to leak and lead to potential engine damage | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | The paint on our white Kia started to peel on the roof and then the hood down to metal. The paint has continued to bubble and peel especially after long drives | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | High oil consumption | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | I am consuming excessive oil consumption and the oil consumption tests have failed twice. This usually leads to driving and hearing noises and the car shaking which could lock up the engine and or cause a safety concern if locks up while driving and sudden stop. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Sunroof wind deflector broke causing the track for sunroof to be off and sunroof won't close. This is a safety concern for the stability of the sunroof and apparently it is a common problem. Yes the problem was confirmed by the dealer. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | AWD Coupler locking and wobbling jerks vehicle | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | The vehicle began burning oil around 61,000 miles, shortly after the 5-year/60,000-mile powertrain warranty period ended. The issue was confirmed by an independent mechanic, who identified leaking lower engine seals and excessive oil consumption. The mechanic advised that the engine will likely need replacement due to internal seal failure. This condition presents a potential safety risk if oil levels drop unexpectedly, leading to engine seizure or loss of power while driving. There were no dashboard warning lights or messages prior to discovering the problem; the only symptom was an oil smell and the dipstick reading consistently below normal levels between changes. The problem has been confirmed by an independent mechanic. The vehicle has been regularly maintained according to the manufacturer’s service schedule. The manufacturer has declined to offer assistance, citing warranty expiration and second-owner status, despite the failure occurring only 1,000 miles past coverage and appearing consistent with a latent manufacturing defect. The vehicle and documentation remain available for inspection upon request. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | For a while now i have had to add extra oil about a quart every so often (didnt chart mileage )between oil changes and I thought its just burning some oil. Last few months it went up to adding 2 quarts and recently I had to add 3 quarts of oil and I had just checked it 2 weeks ago. There is never a light or any kind of notice on dash panel about low oil. I have a epiletic daughter that requires a safe vehicle to get her to the hospital. So this is a real safety concern. I have been reading this is problem with Tellurides. Because of the oil consumption problem tellurides have been stalling while driving. This could be a life threatening situation with my daughter not to mention for anyone driving the vehicle. The dealer will not do an oil consumption test since I'm at 113,000 miles. I paid $40,000.00 for a quailty vehicle. It should not have these kind of problems. KIA manufacurer said call the local dealer, so its just a run around Please help us figure this out. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | My sunroof will not close all the way. I have read different threads and it seems I am not the only person with this make and model having the issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | VISIBILITY | The contact owns a 2020 Kia Telluride. The contact stated that the sunroof failed to close after being opened. The vehicle was taken to the dealer, who diagnosed that the cables for the sunroof had fractured and needed to be replaced. The vehicle was not repaired. The dealer secured the sunroof using duct tape as a temporary fix. The contact found information on Technical Service Bulletin, NHTSA ID: 10239743 (Visibility, Structure), which was related to the failure. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was approximately 45,000. | Crash: No Fire: No | 45,000 |
| Oct 2025 | UNKNOWN OR OTHER,ENGINE | Subject: Ongoing Issue with Excessive Oil Consumption – 2020 Kia S V6 To Whom It May Concern, I am writing to formally express my concern and frustration regarding a recurring issue with my 2020 Kia S V6 related to excessive oil consumption. Despite multiple visits to the dealership and attempted repairs, the issue remains unresolved and continues to affect the safety and reliability of my vehicle. Vehicle Information: Year: 2020 Make: Kia Model: S V6 VIN: [XXX] Current Mileage: Approximately 85,808 miles Timeline of Events: September 6, 2024 – Oil change completed at Kia dealership in Easton. No prior issues reported at this time. [XXX] – After about a week of shaking and stuttering during acceleration, the vehicle shut off completely at a stoplight. Upon checking, the oil level was found to be empty. I added 6–7 quarts of oil. No oil warning light appeared on the dashboard at any time. January 14, 2025 – Brought the vehicle to the Easton Kia dealership. Diagnosed with a broken and leaking oil filter housing, which was replaced. Another oil change was completed. [XXX] – After the engine light came on, I checked the oil at 77,021 miles and found it to be low again. I added 1 quart of oil. The engine light was later determined to be due to a loose gas cap. Once again, no oil warning light appeared. [XXX] – At 78,000 miles, I checked the oil, as advised by Kia, to monitor consumption. The oil level was completely empty. I added another 6–7 quarts of oil. No warning light appeared on the dashboard. [XXX] -- Kia for oil change and consumption test at 82,177 miles. Consumption was read after 1,000 miles and I was advised it was good. I was told to come back at 86,075 miles as per Kia recommendation. [XXX] -- A few hundred miles before the deadline, at approx 85,790 miles I checked oil before a trip, it was empty. Again, no warning light came on the dashboard to warn me of low/no oil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |