Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Kia Telluride Complaints
709 consumer-submitted complaints on record for the 2020 Kia Telluride, grouped by component category.
709 Total complaints
8 Crash reports
7 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are exterior lighting, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 7 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 188 complaints, with an average reported failure mileage of 18,754 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to exterior lighting, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Kia Telluride?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Kia Telluride complaints?
8 Crash
7 Fire
7 Injury
1 Fatality
7 Towed
6 Medical attention
What are the most common 2020 Kia Telluride complaint categories?
EXTERIOR LIGHTING 162
VISIBILITY/WIPER 121
UNKNOWN OR OTHER 86
ENGINE 80
STRUCTURE 34
POWER TRAIN 31
SUSPENSION 19
VISIBILITY 12
POWER TRAIN,ENGINE 11
ELECTRICAL SYSTEM 9
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2019 | VISIBILITY/WIPER | THREE DAYS AFTER WE PURCHASED A 2020 TELLURIDE I FOUND A CRACKED IN THE BOTTOM CENTER OF THE WINDSHIELD. I COULDN'T FIND ANY CHIP THAT MIGHT HAVE STARTED THE CRACK, IT JUST APPEARED THE NEXT MORNING . THE CAR WAS PARKED UNDER THE CARPORT SO NOTHING COULD HAVE FALLEN ON THE WINDSHIELD. CONTACTED THE DEALER AND THEY WERE NO HELP AT ALL, INSURANCE HAD TO PAY. SAFELITE AUTO GLASS HAD TO WAIT EIGHT WEEKS FOR KIA TO SHIP A NEW WINDSHIELD. I ASKED THE INSTALLER TO LOOK AT THE CRACK AREA AND SEE IF HE COULD FIND A CAUSE THAT WOULD START THIS CRACK. HE EXPLAINED TO ME THAT ANY ROCK OR FOREIGN OBJECT STRIKE WILL LEAVE AN INDENTATION WITH SOME SPIDER MARKS, HE FOUND NONE? HIS PROGNOSIS WAS, IT WAS STRUCK ON THE BOTTOM EDGE WHEN ASSEMBLED AND CLOSING THE DOOR HARD WOULD FLEX THE WINDSHIELD AND THAT STARTED THE CRACK. IT HAS BEEN ONE MONTH AND I ALREADY HAVE ANOTHER SMALL CHIP. I HAVE REPLACED ONE WINDSHIELD IN FORTY SOMETHING YEARS, DOESN'T VERY LOOK GOOD FOR TELLURIDE OWNERS, SOMETHING IS WRONG? | Crash: No Fire: No | 556 |
| Oct 2019 | VISIBILITY/WIPER | WHILE DRIVING MY 2020 TELLURIDE I HEARD AN ODD SOUND ON THE PASSENGER SIDE OF THE VEHICLE AND NOTICED A SMALL CRACK DEVELOPING ON THE PASSENGER SIDE OF WINDSHIELD. IT STARTED FROM ABOUT MIDWAY HEADING HORIZONTALLY AND THEN MADE A CURVE UPWARD AS I DROVE. THE CRACK IS AT LEAST 18 INCHES LONG. THERE IS NO VISIBLE DAMAGE OR MARKINGS OF ANYTHING HITTING THE WINDSHIELD NOR DID I NOTICE ANYTHING STRIKE THE WINDSHIELD. THE CRACK ORIGINATES UNDERNEATH THE MOLDING AND APPEARS TO BE A DEFECT. WHEN THE CRACK STARTED I WAS TRAVELING ON A CITY STREET AT AROUND 30 MILES AN HOUR WITH NO TRAFFIC AROUND. | Crash: No Fire: No | 4,000 |
| Sep 2019 | VISIBILITY/WIPER | WINDSHIELD STRUCK (MINOR WITH MINIMAL DEPTH PENETRATION) BY MATERIAL RUNNING ON INTERSTATE. WITHIN 15 MINUTES, CRACK BEGAN AND WAS OVER 16". VEHICLE PARKED FOR 8 DAYS. WINDSHIELD HAS CRACK OVER 3' LONG NOW. WINDSHIELD STAR SHOULD'VE BEEN QUICK EASY FIX INSTEAD THE WINDSHIELD IS EITHER FAULTY OR INSTALLED IN BIND. | Crash: No Fire: No | 492 |
| Sep 2019 | EXTERIOR LIGHTING | THE HEADLIGHTS AT NIGHT ARE POOR. THEY DO NOT ILLUMINATE TRAFFIC SIGNS SUCH AS: SPEED LIMIT, STOP, STREET/HIGHWAY INFO, YIELD, WARNING, ETC. WHEN YOU APPROACH A THE UPSIDE OF A HILL, VISIBILITY IS LIMITED TO 30-50 FEET. SIDE VISION WHEN TURNING IS NON-EXISTENT. THIS OCCURS AT NIGHT WHEN IN MOTION AND STOPPED. | Crash: No Fire: No | 6,000 |
| Sep 2019 | VISIBILITY/WIPER | WHILE DRIVING DOWN THE HIGHWAY GOING MAYBE 45 MPH, SOMETHING FLEW UP AND HIT THE WINDSHIELD CAUSING A LARGE CHIP AND SPIDERWEB TO FORM IMMEDIATELY. WHATEVER HIT THE WINDSHIELD WAS SO SMALL I NEVER SAW IT. THIS HAS HAPPENED PLENTY OF OTHER TIMES IN OTHER VEHICLES WITHOUT CAUSING ANY DAMAGE. | Crash: No Fire: No | Unknown |
| Sep 2019 | VISIBILITY/WIPER | DRIVING ON A CITY STREET, I NOTICED A TINY CRACK COMING DOWN FROM THE TOP OF MY WINDSHIELD. BY THE TIME I GOT HOME (10 MINUTES), IT WAS SPREAD ACROSS THE ENTIRETY OF MY WINDSHIELD. I'BE BEEN WAITING SINCE JUNE FOR A REPLACEMENT WINDSHIELD. | Crash: No Fire: No | 700 |
| Sep 2019 | VISIBILITY/WIPER | I PURCHASED THE 2020 KIA TELLURIDE ON 04102019. ON 050319 A SMALL ROCK HIT MY WINDSHIELD IN THE MIDDLE OF THE DRIVERS VIEW. I WAS ON AN INTERSTATE TRAVELING 65 MPH. THE WINDSHIELD HAD A DEEP CHIP AND IT SPIDERWEBBED OUT. THE WINDSHIELD WAS REPLACED. ON 09072019 I GOT INTO MY KIA AND ON THE PASSENGER SIDE A LARGE CRACK IS VISIBLE FROM THE A PILLAR ABOUT 10 INCHES LONG. I NEVER HEARD OR SAW ANYTHING HOT THE WINDSHIELD. I AM THE ONLY DRIVER. IT WILL HAVE TO BE REPLACED AGAIN. | Crash: No Fire: No | 1,000 |
| Sep 2019 | VISIBILITY/WIPER | THIS IS MY SECOND REPORT. MY WINDSHIELD ON MY 2020 KIA TELLURIDE IS CRACKED AGAIN. THIS TIME IT'S ON THE PASSENGER SIDE OF THE WINDSHIELD. IT'S A LONG CRACK THAT STARTS AT THE A PILLAR AND TRAVELS ACROSS THE WINDSHIELD. WHEN I GOT IN MY CAR TO GO SOMEWHERE I SAW THE CRACK. I AM THE ONLY DRIVER. I NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. IT COST 1500 DOLLARS TO REPAIR IT LAST TIME, WHICH WAS FOUR MONTHS AGO.ITS GOING TO GET EXPENSIVE IF THIS KEEPS UP. I HAVE NO IDEA HOW THIS OCCURRED. | Crash: No Fire: No | 12,000 |
| Aug 2019 | VISIBILITY/WIPER | IT SEEMS AS IF THE WINDSHIELDS ON THE KIA TELLURIDE ARE SUB PAR. THERE IS AN ABUNDANCE OF CRACKED WINDSHIELDS WITH THIS VERY NEW CAR, MORE THAN AVERAGE. MY OWN WINDSHIELD OBTAINED A STARBURST CRACK RIGHT IN THE LINE OF VISION FOR THE DRIVER. BEING IN ALASKA, I EXPECT THIS TO QUICKLY SPREAD. WE HEARD A SMALL TAP PRIOR TO THE WINDSHIELD CRACKING WHILE WE WERE DRIVING. MAYBE SOMETHING TO LOOK INTO. | Crash: No Fire: No | 9,000 |
| Aug 2019 | POWER TRAIN | SHORTLY AFTER PURCHASING THIS AWD VEHICLE, THERE IS A DISTINCT VIBRATION AT HIGHWAY SPEEDS. THE VIBRATION STARTS AT 67 MPH AND IS THERE UNTIL SPEEDS EXCEED 75 MPH, WHERE THINGS START TO SMOOTH OUT ONCE AGAIN. THERE IS ALSO AN ODD NOISE INSIDE THE VEHICLE WHILE THE VEHICLE IS TRAVELING IN THIS SPEED RANGE. VIBRATION IS FELT IN THE STEERING WHEEL, GAS PEDAL, AND BOTTOM OF SEATS. REAR SEAT OCCUPANTS ALSO FEEL THIS VIBRATION. LOCAL DEALER HAS ROAD FORCE BALANCED THE TIRES, BUT HAS MADE NO IMPROVEMENT. THERE DEFINITELY IS A SERIOUS DRIVETRAIN ISSUE CAUSING THIS VIBRATION. VERY DISAPPOINTED WITH THE TELLURIDE AS A RESULT OF THIS, BUT HONESTLY, DISAPPOINTED IN THE TELLURIDE ALTOGETHER. | Crash: No Fire: No | 1,000 |
| Aug 2019 | POWER TRAIN | PURCHASED 2020 TELLURIDE SX AWD ON JUNE 8TH IN LOUISVILLE. UPON DRIVING IT HOME TO CINCINNATI, I NOTICED INTENSE VIBRATIONS IN THE REAR AREA WHEN THE SPEED WAS BETWEEN 66MPH AND 72MPH. TRY ONE) TOOK IT TO SERVICE IN CINCINNATI AND TRY ONE WAS TO BALANCE WHEELS ' DID NOT HELP. TRY TWO) SERVICE KEPT IT FOR A FEW DAYS AND CALLED KIA TECHLINE. THEY SAID TO CHECK OUT OTHER TELLURIDES RIGHT OFF THE DELIVERY TRUCK. FOUND THEY ALSO HAD PROBLEM. KIA TECHLINE CLOSED THE CASE SAYING IT MUST BE NORMAL. TRY THREE) TOOK TELLURIDE TO A DIFFERENT SERVICE DEALER WHO ALSO CALLED KIA TECHLINE AND PRESSED THE CASE THAT THIS IS A REAL PROBLEM ' OWNER IS NOT CRAZY. AFTER 16 DAYS, I AM TOLD THAT I WILL HAVE TO WAIT UNTIL OCTOBER 8TH FOR A DRIVE SHAFT TO COME IN. HERE IS WHAT THEY FOUND: 1) FOUND SLIGHT BEND IN PASSENGER REAR AXLE AND REPLACED IT. DID NO GOOD. 2) DROVE WITHOUT REAR DRIVE SHAFT AND VERIFIED THAT VIBRATION STOPPED. 3) WERE TOLD TO CHECK TRANSFER CASE OIL FOR METAL FILINGS - FOUND WHAT LOOKED LIKE GOLD PAINT FLAKES. KIA WAS INTERESTED, THEN NOT INTERESTED. WAS THIS DAMAGE FROM VIBRATION? 4) TRIED TO GET REAR DRIVE SHAFT BALANCED AND NO ONE AROUND CINCINNATI COULD DO IT. 5) KIA TOLD SERVICE TO REPLACE REAR DRIVE SHAFT. IT WILL ARRIVE AT OR ABOUT OCTOBER 8TH 6) TOLD ME TO PICK UP TELLURIDE AND WAIT FOR PART. I PURCHASED THIS VEHICLE ON JUNE 8TH AND THE PROBLEM WAS THERE RIGHT AWAY. IT WILL BE 4 MONTHS SINCE PURCHASE BEFORE THE NEW DRIVE SHAFT WILL BE INSTALLED. ONE THIRD OF A YEAR WASTED IN TRYING TO GET KIA TO FIRST BELIEVE/ADMIT THERE WAS A PROBLEM AND THEN TRYING TO FIND A SOLUTION. I AM NOT CONVINCED THAT THE VEHICLE WILL EVER BE WHAT IT SHOULD HAVE BEEN FROM THE BEGINNING. I MUST SAY THAT THIS LATEST SERVICE DEPARTMENT HAS WORKED HARD TO GET THIS SOLVED. EVERY STEP OF THE WAY THEY MUST DO WHAT KIA SAYS TO DO. | Crash: No Fire: No | 150 |
| Aug 2019 | POWER TRAIN | PURCHASED A BRAND-NEW 2020 KIA TELLURIDE LX, ALL- WHEEL DRIVE. ON THE TEST DRIVE, I COULD NOT GO ABOVE 50MPH, DUE TO THE TRAFFIC IN THE AREA. THE FOLLOWING DAY, THE HAD IT ON AN INTERSTATE. I NOTICED BETWEEN AROUND 63 AND 74MPH, A HUM AND VIBRATION. I CALLED THE DEALER IMMEDIATELY AND ADVISED THEM OF THE ISSUE. PRIOR TO TAKING THE TRUCK IN FOR THE ISSUE, I RESEARCHED THE MATTER. I LEARNED THIS IS A COMMON PROBLEM WITH THE ALL-WHEEL DRIVE TELLURIDE, NO MATTER THE TRIM LEVEL. THE HYUNDAI PALLISADE AWD IS EXPERIENCING THE SAME ISSUE. BOTH TRUCKS SHARE THE SAME DRIVETRAIN. IT IS BELIEVED THE VIBRATION US BEING CAUSED BY THE REAR DRIVESHAFT BEING OUT OF BALANCE FROM THE FACTORY. AFTER DROPPING MY TRUCK AT THE DEALER, THEY LATER INFORMED ME, UPON REMOVING THE REAR DRIVESHAFT, THE VIBRATION CEASED. THE TECHNICIAN STILL HEARD NOISE COMING FROM THE TRANSFER CASE. UPON CHECKING THE FLUID, THEY FOUND TRACES OF METAL IN IT. I WAS TOLD IT WOULD TAKE A MONTH TO GET A NEW TRANSFER CASE. BEING UNACCEPTABLE TO ME, THEY AGREED TO JUST GET ME A SIMILAR TELLURIDE. THE DEALER HAD TWO OTHER TELLURIDE LX AWD AND SAID THEY'D TEST THEM BEFORE I CAME BACK TO TRY ANOTHER. I WAS CONTACTED AND TOLD ONE TELLURIDE WAS FINE AND THE OTHER HAD THE SAME PROBLEM AS MINE. UPON DRIVING THE ONE THEY SAID WAS GOOD, I FOUND THE VIBRATION WAS TWICE AS BAD AS MINE. I TOLD THE DEALER THIS. THEY WERE TO GET ANOTHER TELLURIDE FROM ANOTHER DEALER. WHEN IT ARRIVED, I WAS TOLD IT WAS FINE. WHEN I DROVE THIS PARTICULAR TELLURIDE, I FIRST HEARD THE NOISE I HEARD IN MY TRUCK AND THE SECOND, BUT NO VIBRATION. AS I CONTINUED TO DRIVE, THE VIBRATION APPEARED AT THE SAME SPEEDS AS THE OTHER TWO. IT BECAME WORSE AND THEN OCCURRED AT BOTH A LOWER AND HIGHER SPEED RANGE. THE SALESMAN EXPERIENCED IT AS WELL. OWNER DIDN'T BELIEVE US, NOR THE SERVICE MANAGER. PLEASE SEE HTTPS://TELLURIDEFORUM.ORG/THREADS/VIBRATION.1108/ | Crash: No Fire: No | 80 |
| Aug 2019 | POWER TRAIN | EXPERIENCING VIBRATION/PULSATIONS WHILE DRIVING. MOST NOTICEABLE STARTING AROUND 65 MPH UP TO 73 MPH BUT SEEN TO DIMINISH OR GO AWAY ABOUT 75 MPH. VIBRATION CAN BE FELT ON THE GAS PEDAL, SEAT AND FLOOR BOARD. ALSO, THERE IS AN AUDIBLE HUM SIMILAR TO A OUT OF BALANCE WHEEL OR WHEELS. POSSIBLY DRIVE SHAFT, TRANSFER CASE RELATED, WITH THE AWD. | Crash: No Fire: No | 50 |
| Aug 2019 | UNKNOWN OR OTHER | A SMALL ROCK HIT MY WINDSHIELD AND CRACKED IT. | Crash: No Fire: No | 4,000 |
| Aug 2019 | VISIBILITY/WIPER | AFTER OWNING THE VEHICLE FOR JUST TWO MONTHS, WHILE DRIVING ON THE HIGHWAY A SMALL PARTICLE STRUCK THE WINDSHIELD AND MADE A CHIP THE SIZE OF A NICKEL. A FEW MILES DOWN THE HIGHWAY THE SAME INCIDENT HAPPENED MAKING A CRACK THAT IS SPIDERING THE SIZE OF A HALF DOLLAR. SPOKE WITH THE KIA DEALER TO REPORT THE ISSUE. THEY DO NOT HAVE ANY WINDSHIELD RECALLS AT THIS TIME. | Crash: No Fire: No | 7,000 |
| Aug 2019 | VISIBILITY/WIPER | CRACKED WINDSHIELD. A PEBBLE HIT TO WINDSHIELD JUST BELOW THE FRONT FACING CAMERA AT 75 MPH SPEED. NO IMMEDIATE CRACK, ONLY CHIP. CAR PARKED OUTSIDE AT TEXAS HEAT (+100F) AND CRACK SPREAD ALMOST THROUGH WINDSHIELD WITHIN 48 H. | Crash: No Fire: No | 770 |
| Aug 2019 | VISIBILITY/WIPER | FIRST ROADTRIP IN VEHICLE NOTICED A TINY CHIP IN THE WINDSHIELD IN THE LOWER LEFT CORNER WHILE REFUELING. I DO NOT RECALL HEARING OR SEEING ANYTHING HIT THE WINDSHIELD WHILE DRIVING. REACHED DESTINATION AND THE NEXT MORNING I WALKED OUT TO MY VEHICLE TO FIND A CRACK FROM THE TINY CHIP LOCATION ALL THE WAY TO THE MIDDLE OF THE WINDSHIELD. I AM TOLD WINDSHIELD FOR THIS VEHICLE IS ON BACKORDER AND HAVE BEEN WAITING OVER A MONTH FOR A REPLACEMENT. CURRENT ESTIMATE FOR REPLACEMENT IS SECOND WEEK IN SEPTEMBER. | Crash: No Fire: No | 4,200 |
| Aug 2019 | VISIBILITY/WIPER | VEHICLE IS 3 WEEKS OLD AND NEXT WEEK WE'LL BE HAVING THE 3RD WINDSHIELD INSTALLED. THE ORIGINAL AND FIRST REPLACEMENT WERE DAMAGED BY ROCKS BEING THROWN UP BY SEMI TRUCKS WHILE DRIVING ON THE INTERSTATE. PREVIOUSLY OWNED A KIA SORENTO AND HAD A REPLACEMENT WINDSHIELD INSTALLED AND HAD 3 ROCK CHIPS ON THE REPLACEMENT WHEN IT WAS TRADED FOR THE TELLURIDE. SEEMS AS IF THE KIA WINDSHIELDS ARE SOMEHOW INFERIOR. | Crash: No Fire: No | 786 |
| Aug 2019 | VISIBILITY/WIPER | CHIP AND CRACK IN WINDSHIELD. UNSURE WHEN IT OCCURRED, BUT I NEVER HEARD SOMETHING HIT WINDSHIELD. MOST LIKELY IT HAPPENED WHILE CAR WAS PARKED IN PARKING LOT. | Crash: No Fire: No | 1,700 |
| Aug 2019 | VISIBILITY/WIPER | DRIVING ON HIGHWAY AND DID NOT EVEN HEAR OR SEE ANYTHING HIT THE WINDSHIELD. IF IT DID IT WAS MINOR AND SHOULD NOT HAVE CAUSED THE DAMAGE OF A CRACK THAT SPREAD ACROSS THE WINDSHIELD. I HAVE DRIVEN A 2018 FORD EXPLORER , 2016 GMC YUKON, AND 2019 GMC ACADIA WHEN SOMETHING HAD HIT THE WINDSHIELD THAT CAN BE SEEN AND HEARD WITH BARELY ANY DAMAGE OR DAMAGE THAT IS SIMPLY FILLED/SEALED. PLEASE REVIEW TO SEE IF OTHER COMPLAINTS SIMILAR TO THIS ARE IN THE DATABASE FOR THIS NEW ENTRY 2020 KIA TELLURIDE. I LIKE EVERYTHING ELSE ABOUT THIS VEHICLE BUT THIS. THEY ALSO STATED IT WOULD BE 2-8 WEEKS BEFORE A WINDSHIELD WILL BE AVAILABLE TO INSTALL FROM KIA. | Crash: No Fire: No | 5,200 |
| Aug 2019 | UNKNOWN OR OTHER,VISIBILITY/WIPER | WINDSHIELD CRACKED ON DAY 1 BEFORE EVEN TAKING DELIVERY OF CAR. NOT A SAFE WINDSHIELD TO DRIVE WITH. | Crash: No Fire: No | 10 |
| Aug 2019 | VISIBILITY/WIPER | FRONT WINDSHIELD IS CHIPPED. HAPPENED OVERNIGHT WHILE VEHICLE WAS PARKED IN MY DRIVEWAY. | Crash: No Fire: No | 1,000 |
| Aug 2019 | STRUCTURE,UNKNOWN OR OTHER | I WAS DRIVING AND A ROCK FLEW UP BARLEY HIT MY WINDSHIELD AND BROKE IT | Crash: No Fire: No | Unknown |
| Aug 2019 | VISIBILITY/WIPER | THE WINDSHIELD BROKE AND I DID NOT SEE ANYTHING HIT IT | Crash: No Fire: No | 7,025 |
| Jul 2019 | VISIBILITY/WIPER | AS I WAS DRIVING DOWN THE HIGHWAY TODAY, A SMALL ROCK CAME UP AND HIT MY WINDSHIELD. IT WAS VERY SMALL AND SHOULD NOT HAVE DAMAGED MY WINDSHIELD. I ENDED UP WITH A LARGE CRACK IN MY WINDSHIELD. | Crash: No Fire: No | 4,000 |