709 Total complaints
8 Crash reports
7 Fire reports
7 Injury reports
Quick answer: The 2020 Kia Telluride has 709 consumer-submitted complaints in our database. The most common complaint categories are exterior lighting, visibility/wiper, unknown or other. Enriched records show 8 crash reports, 7 fire reports, and 7 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are exterior lighting, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 8 crash reports, 7 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 188 complaints, with an average reported failure mileage of 18,754 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to exterior lighting, visibility/wiper, unknown or other?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2020 Kia Telluride?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2020 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2020 Kia Telluride complaints?

Enriched complaint indicators from official bulk records.

8 Crash
7 Fire
7 Injury
1 Fatality
7 Towed
6 Medical attention

Mileage at failure is available on 188 complaints ; average reported mileage is 18,754 miles.

Most common incident states: CA (3), KS (3), OH (3), FL (2), MI (2), NY (2), SC (2), TX (2).

What are the most common 2020 Kia Telluride complaint categories?

709 total complaints on record

Latest complaints

Showing 476-500 of 709 complaints.

Date Component Summary Severity Mileage
Oct 2022 ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM My vehicle is having issues with its digital readings of the temperature and gas miles. I went to get 25$ in fuel yesterday. When I got to the station I had 75 miles to the gallon on the monitor. After adding the 25$ the analog meter changed but not the digital. I had a similar incident in the summer with my temperature Guage reading 84 degrees when it was actually 103 degrees outside. It did however pick back up later in the day but now I'm concerned because there's other drivers reporting the same issues on the telluride forum. I also just had a recall fixed on my vehicle about 2 weeks ago that was an electrical problem as well.
Incident: Oct 2022
Crash: No Fire: No Unknown
Oct 2022 EXTERIOR LIGHTING Headlights high beams have not been working for over a year. When the high beams trigger is pulled/turned to on you can see a slight lift in the low beam attempting to transition to high beams but it fails. No high beams are activated.
Incident: Feb 2021
Crash: No Fire: No Unknown
Oct 2022 EXTERIOR LIGHTING High Beam lights do not work when activated making night driving very dangerous. I have read repeatedly online that this is a known problem. Essentially, the high beams are activated by the bulb housing moving around the bulb to enhance illumination. However, this housing STOPS working on many Kia Tellurides and the only solution is to replace them according to online reports. However, this is not a guaranteed fix as the problem has not been addressed by the manufacturer and is subject to reoccurence.
Incident: Sep 2021
Crash: No Fire: No Unknown
Oct 2022 VISIBILITY The contact owns a 2020 Kia Telluride. The contact stated that while his fiancé was driving at an undisclosed speed, she attempted to close the sunroof however, the sunroof became inoperable. The contact stated that upon inspection, he noticed that the sunroof was off track and in a bind. As a result, he was unable to close the sunroof cover. The contact was concerned that the glass would shatter and cause an injury. The dealer was notified of the failure and the contact was able to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was able to leave a voicemail but had not yet received a response. The failure mileage was approximately 61,000. The contact stated that since the sunroof is not securely attached, it could fly off the vehicle at any moment regardless of the speed.
Incident: Oct 2022
Crash: No Fire: No 61,000
Oct 2022 LATCHES/LOCKS/LINKAGES The contact owns a 2020 Hyundai Telluride. The contact stated that the front driver’s side door handle mechanism had failed and his wife was unable to open the door from inside the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the door hinge had failed due to wear and fatigue and needed to be replaced. The door handle was replaced but several months later the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 18,000.
Incident: Aug 2022
Crash: No Fire: No 18,000
Sep 2022 ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER My car has heated/air conditioned seats. They have started coming on by themselves. My passenger side mirror opens and closes when it wants to. The the auto off works when it wants to. I have the option of turning that feature off but it will turn off anyways. I can also hear my air condition loud and clear when I turn my car off (decompressing I am guessing) it just started when all these other problems started.
Incident: Aug 2022
Crash: No Fire: No Unknown
Sep 2022 EXTERIOR LIGHTING While driving on the highway my headlights didn’t illuminate the roadway. I pulled over to check them and it appears the headlights were so dim, and possibly stuck somehow. They’re telescopic lights. The issue continued the entire 11 hour drive. The lights would work then go off again. I thought they might be stuck in the wrong position. I couldn’t see the highway well and we had inclement weather. I haven’t had the dealer look at the vehicle yet because they don’t have any rentals available. I can’t afford to miss work. No warning lights or chimes were displayed by the vehicle on the dashboard.
Incident: Sep 2022
Crash: No Fire: No Unknown
Sep 2022 EXTERIOR LIGHTING Bright headlights do not work. Known problem. Not covered by warrant after 60,000 mile. I unsafe condition of vehicle. KIA should address recall.
Incident: Sep 2022
Crash: No Fire: No Unknown
Aug 2022 VISIBILITY/WIPER While driving the speed limit on I-285 near Atlanta, GA, something hit my windshield. It made a high pitched, popping sound and immediately made a small, star shaped chip on my windshield in my driver field of view. Within 1-2 minutes of the chip, it started spreading long lines throughout the windshield, all coming off the original star shaped chip.
Incident: Aug 2022
Crash: No Fire: No Unknown
Aug 2022 EXTERIOR LIGHTING The high beams on the headlights no longer work. This is a safety hazard where I live due to the number of deer around in the evenings. This problem was confirmed by Kia in many 2020 Telluride vehicles. This has not been inspected by anyone yet. It has been reported to Kia Customer Service and awaiting confirmation of warranty replacement. There was no warning when it stopped working. The high beam indicator on the dashboard still works, but the bulbs only perform at low beam. The relay was replaced but it did not correct the problem.
Incident: Jun 2022
Crash: No Fire: No Unknown
Jul 2022 ELECTRICAL SYSTEM,EXTERIOR LIGHTING High Beam Headlight system both headlamps are malfunctioned and yes it is available for inspection. Due to high beam headlight system not working when I am driving down hill I am not able to see at a distance in front of my vehicle nor can I see animals jumping out of the road in front of me. My safety is at risk as well as others I meet on the road. Dealer is aware unable to get me in immediately. No warning as a matter of fact the vehicle indicates that high beam lights are working. Upon looking up consumer reviews there have been many complaints regarding this concern which has required KIA to replace both headlight assembly systems at the cost of $ 2500.00 my KIA just barely went out of warranty. My issue is these complaints were filed several times since 2020 and these issues have not been placed into warranty as a recall.
Incident: Jun 2022
Crash: No Fire: No Unknown
Jul 2022 UNKNOWN OR OTHER At a little over 63000+ mileage my vehicle's alternator have gone bad and now sitting in the shop for repairs that are not cover by my warranty because it was a little ove 60000 mileage. On the day my alternator gave in, I was on the freeway and all my hazards lights were lit. The steering wheel stiffen and it was hard to drive, I try to pull over and the vehicle went dead in mid freeway. All blinkers and lights were no longer working too so I was in the mid of a freeway at night in the dark. For all i know someone couldve side swipe me or crashed into me with the sudden power loss. I've only have this supposedly new car off the lot for 3 years with only 63k mileage and the alternator is bad already and drained my whole battery.
Incident: Jul 2022
Crash: No Fire: No Unknown
Jul 2022 ELECTRICAL SYSTEM I unlocked the doors to get in the car. I let my son go by the back door (trunk) because his door was blocked by the car parked next to me. He went in and I put my purse in. The car was supposed to be unlocked since I was able to open my door and he made it in. By the time I walked up to my door, all the doors were locked, trapping my son in along with my keys and phone. The doors arent supposed to lock when the keys are in. I had to call 911 to get my son out of there quickly. He is too small to understand how to unlock te doors manually. It is the second time the doors locks while my keys are inside, but the first time with my toddler child in the car. It could have resulted in serious injury or worst.
Incident: Jul 2022
Crash: No Fire: No Unknown
Jul 2022 EXTERIOR LIGHTING Poor illumination of headlights and headlights high beam does not work. The bulbs were changed, and the high beam light fuse and the high beam relay were changed and the lights still will not go on high beam. I heavily rely on bright lights when possible to easily identify animals in or near roadway when traveling during hours of darkness. Night time visibility is very poor and unsafe,
Incident: Jul 2022
Crash: No Fire: No Unknown
Jul 2022 EXTERIOR LIGHTING High beam lights stopped working. Bulbs are ok. Lamp assembly has a part that physically moves to change high to low.
Incident: Jun 2022
Crash: No Fire: No Unknown
May 2022 EXTERIOR LIGHTING Both high beams stop working without any advice. While driving at night low beams provide low visibility and when I try to use high beam did not change at all from low beam. This truck comes with a system that moves low beam light to high beam light only one bulb ( one filament ) no two filaments. There is 37 complaints online and no recall. Visibility is a hazard in united states.
Incident: May 2022
Crash: No Fire: No Unknown
May 2022 VISIBILITY basically the windshield is defective this model and Dan Obrien Kia Concord New Hampshire (lynn/ in service took pictures and said it would be two days to order it in ? says that they’re not gonna handle it basically even though they have for others? I got this info from Kia consumers affairs case# 14813171 Mike and Kayla . I’ve talked to Kia consumer affairs and haven’t got an answer but they were quicker to respond. Dan O’Brien never responded back to me. so the window started with a 4 to 6 inch crack now it’s been two weeks no answers other than no and Kia directly said that the Vin is within the guidelines of the letter that they circulated so they replaced it for others but they can’t do this one? I keep getting the phone tag game transferred to different states and also they’re not covering their warranty that they promised. On drive train
Incident: May 2022
Crash: No Fire: No Unknown
May 2022 VISIBILITY/WIPER I noticed a small crack in the windshield one day. The next day it grew longer. Then it split out on two sides. It appears to be growing rapidly and I need the windshield repaired. There is a Kia Telluride Good Faith repairs I would like to utilize for the repair/replacement.
Incident: May 2022
Crash: No Fire: No Unknown
May 2022 VISIBILITY/WIPER We were driving down a road on San Juan Island on May 1, 2022 when a small pattern of radio cracks appeared in the middle of the front windshield. No collision of any kind occurred, and there was no evidence of road gravel damage. We did not hear any impact. There were no other vehicles in front of our vehicle when the cracks appeared. The weather was partly cloudy and the temperature was moderate. We are at a loss to explain the cracks. They interfere seriously with driver visibility and will definitely require the windshield to be replaced.
Incident: May 2022
Crash: No Fire: No Unknown
May 2022 VISIBILITY/WIPER Got a small ding in the bottom right hand corner of the windshield which was barely visible when it happened. Although I heard the slight sound of something hitting the windshield there was no obvious damage like a smashed glass appearance. However parked the car in the garage and next day when I went out to the car there was a crack that went up the right side of the windshield and then went 1/2 way across vertically to stop just under the mirror. I have no choice but to replace the windshield. I've never seen a window crack like this from such minor damage. It clearly has to be defective.
Incident: May 2022
Crash: No Fire: No Unknown
May 2022 EXTERIOR LIGHTING The high beams stopped working.
Incident: May 2022
Crash: No Fire: No Unknown
Apr 2022 UNKNOWN OR OTHER Windshield glass instant webbing and cracking
Incident: Apr 2022
Crash: No Fire: No Unknown
Apr 2022 EXTERIOR LIGHTING High beams do not switch on from low beams. Safety is put at risk due to not being able to have visual on roads with no street lights in rural areas. The problem has been reproduced even with new bulbs. No warring messages have appeared.
Incident: Jul 2021
Crash: No Fire: No Unknown
Apr 2022 VISIBILITY/WIPER We have repaired the windshield several times and replaced it, and even the new windshield is cracked with the smallest of pebbles. We have never had problems like this on our other vehicles. We have gone 15+ years without a windshield claim on insurance, and now we have ½ dozen on one car that is less than 2 years old.
Incident: Apr 2020
Crash: No Fire: No Unknown
Mar 2022 VISIBILITY/WIPER WINDSHIELD: Vehicle sustained small rock chip to windshield while driving approx 25mph. Chip was on lower corner of passenger side. Small chip quickly turned into a crack and rapidly shot up and across to driver’s side of vehicle. Claim filed with insurance and sent to Safelite Auto Glass for repair. Been having issues after repair with both HU display and rain senors.
Incident: Mar 2022
Crash: No Fire: No Unknown

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