Complaint volume
156 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Kia Sportage Complaints
156 consumer-submitted complaints on record for the 2020 Kia Sportage, grouped by component category.
156 Total complaints
11 Crash reports
11 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 11 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 37 complaints, with an average reported failure mileage of 33,736 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Kia Sportage?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Kia Sportage
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Kia Sportage complaints?
11 Crash
11 Fire
7 Injury
0 Fatality
11 Towed
6 Medical attention
What are the most common 2020 Kia Sportage complaint categories?
ENGINE 62
UNKNOWN OR OTHER 23
ELECTRICAL SYSTEM 9
ENGINE AND ENGINE COOLING 9
SERVICE BRAKES, HYDRAULIC 6
SERVICE BRAKES 5
STRUCTURE 5
ELECTRICAL SYSTEM,ENGINE 4
STEERING 4
TRAILER HITCHES 3
156 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | STRUCTURE | clear coat peeling inspected by dealer | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | We only have 58,000 on our car . We had extremely low oil and light never came on it blinked randomly. We still had 2,000 miles left before oil change was due . Car was almost bone dry if we did not check we would have been in big trouble.We were told these cars are known to burn oil and we should come in every 3/4 weeks depending on how much we drive to have oil added . This is ridiculous! If this place is right about burning oil that should be recalled and fixed and covered . If this is the case, and not honored repair we will never get a Kia ever again . I am reaching out to others as this is clearly a big issue ,not being addressed by anyone:( | Crash: No Fire: No | Unknown |
| Dec 2025 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | Vehicle has excessive wandering, that is intermittent, during traffic, surrounding traffic on freeways and on slight wind and rain. The vehicle exhibits behavior that is very very unstable.. I’ve had the vehicle for about three years and it’s been doing this for about two years now intermittently I recently took it into the Kia dealership in Stocton to have it looked at nothing was determined other than the state of the problem. | Crash: Yes Fire: No | Unknown |
| Dec 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Kia Sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine oil light was flashing and turning on and off. The vehicle was taken to the local dealer, who confirmed that an oil consumption test was needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000. | Crash: No Fire: No | 91,000 |
| Dec 2025 | ENGINE | I own a 2020 Kia Sportage that is currently within the 100,000-mile powertrain warranty. The vehicle has been experiencing EXCESSIVE oil consumption, requiring oil to be added between scheduled oil changes, despite no visible leaks or warning indicators. I have consistently maintained the vehicle according to Kia's recommended maintenance schedule. Oil changes were performed regularly, including some done at home. For those oil changes, I have provided bank statements showing the purchases of oil and filters from Autozone, which is a valid form of maintenance. There is NO evidence that improper maintenance caused the oil consumption. The vehicle was kept by the Kia dealership for 18 days during their evaluation. Despite providing documentation and cooperation throughout the process, Kia denied my warranty claim. Denying warranty coverage solely due to oil changes performed at home is not consistent with the Magnuson-Moss Warranty Act, which requires proof that improper maintenance directly caused the failure. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | The engine failed catastrophically while the vehicle was in operation. The failure involved internal engine components and resulted in the vehicle losing power. The vehicle is currently at a Kia dealership and is available for inspection upon request. I was driving at highway speeds with my children in the vehicle when the engine failure occurred. The sudden loss of power created a dangerous situation where I was unable to maintain speed with traffic, increasing the risk of a rear-end collision. I had to safely maneuver the vehicle out of traffic while vehicles were passing at high speed. Yes. The Kia dealership confirmed engine failure after inspection. The engine was deemed inoperable and required replacement. The vehicle has been inspected by a Kia dealership, and the issue was escalated to Kia America. Kia reviewed the case and denied warranty coverage. The vehicle remains available for further inspection if requested by NHTSA or the manufacturer. There were no immediate warning lights or messages prior to the failure. The engine failure occurred suddenly while driving on the highway, without sufficient warning to prevent the unsafe condition. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | The contact owns a 2020 Kia Sportage. The contact stated that while taking the vehicle in for an oil change, the contact was informed that the engine was not consuming oil, which caused concern because the vehicle had previously been fueled by the contact. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired by the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000. | Crash: No Fire: No | 114,000 |
| Dec 2025 | ENGINE | My car is a 2020 Kia sportage with 65,000 miles. We bought it bran new. Since we bought the car we've had problems. We took it to the Kia dealership and they did an oil consumption test. They said the car needed a new engine. Kia cooperation refuses to replace the engine and want us to pay for it because they due to lack of documented oil changes. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | The contact owns a 2020 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The contact also stated that the vehicle required an oil change every month. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | I've had this car for a little over 3 years, after the 1st year of having the vehicle it started consuming more oil between oil changes. My low oil light would come on in-between oil changes and so I also carried extra oil with me. I just had a routine tune up with oil change and all new spark plugs and I new belt with pully motor 2 months ago. Now I need a whole new motor. It currently is only running on 3 cylinders and has exhaust coming up through the engine. All out of nowhere. Routine oil changes and tune ups, have all my receipts to prove how well kept up on it has been. Single mother without a vehicle and still 20 grand in debit over a car I can no longer drive. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | While driving uphill on Interstate 15 North near Temecula, California, the vehicle suddenly lost engine power without warning. My speed dropped from approximately 75 mph to around 60 mph in heavy traffic. This unexpected loss of acceleration created an immediate safety hazard, as vehicles behind me were traveling at freeway speeds and I was nearly rear-ended. I had to maneuver from the far-left lane to the shoulder while the vehicle continued to lose power. Once stopped, the check engine light was flashing, and the engine temperature gauge showed extreme heat, raising concern for a potential fire. The vehicle was towed to a Kia dealership, where technicians confirmed a complete engine failure and recommended a full short-block replacement. The vehicle has been regularly serviced and has more than a dozen documented service visits, including visits for ongoing oil-consumption concerns. Despite this, the low oil warning light never illuminated when the engine oil level was low; the only alert that appeared was the routine maintenance reminder. The lack of a low oil warning contributed to undetected oil loss and sudden engine failure. This failure occurred at approximately 92,000 miles and mirrors previously reported engine and bearing defects in similar Kia models. The vehicle and documentation are available for inspection upon request. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | Subject: Complaint Regarding Excessive Oil Consumption in Kia Vehicle I am writing to formally report a persistent safety and reliability concern regarding my Kia Sportage. Despite diligently maintaining the vehicle according to Kia’s recommendations, the engine has been excessively consuming oil. This issue has been ongoing for approximately two years, causing repeated inconvenience, potential safety risks, and significant concern regarding the vehicle’s reliability. I reported this problem to Kia multiple times, seeking a resolution under the warranty and for guidance on repair or remediation. Unfortunately, my concerns have been consistently minimized or dismissed, and no meaningful solution has been offered. I was informed by Kia representatives that the issue does not warrant action, despite evidence that similar engine oil consumption problems have affected other vehicles of the same make and model. This situation has left me without recourse and raises concerns about the safety, durability, and quality of this Kia vehicle. I respectfully request that the National Highway Traffic Safety Administration investigate this matter to determine whether it constitutes a defect that could affect the safety or reliability of Kia vehicles and to ensure that affected consumers are protected. Thank you for your attention to this urgent matter. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | My Kia Sportage was stolen, however a couple of years ago I had the Kia Anti Theft Logic software updated on the car. I’ve been told that although it does not prevent anyone from breaking in, they should not have been able to move the car. Prior to this, the engine is running on 3 cylinders instead of 4 which has caused major issues with the car burning oil rapidly. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | There were no known issues with my vehicle not even a check engine light or anything was on. I was driving then the car randomly stopped accelerating. It would only go up to about 25 miles per hour. Something started rattling under the hood and it cut off in the middle of an intersection. I was almost hit because it was a 4 way intersection which put myself and all of the other cars on the road at risk. A police offer had to direct traffic until a tow truck made it. I had to get my car towed to a mechanic shop and I was told my engine blew. I checked for engine recalls using my VIN but nothing came up but my car had the same issue and symptoms as all of the 2020 Kia sportages that did have recalls. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | In 2024 the car was losing power. I took the car to the shop. I had to replace some type of rings. the cost was like 600.00. Then the car stated using oil like crazy. When I went in for a oil changed I told the man that was doing the oil change. The looked over the car and said that everything was fine. I continued to drive my car. But I was getting oil changes early and having to add oil to car. Then on October 3 2025 my car powered down and was towed to the shop on October 6th. Then on October 9th I was told my car engine was gone. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | On Sunday, [XXX], I was driving my 2020 Kia Sportage on [XXX] in California at approximately 75 miles per hour. Without warning, the engine made a loud, abnormal noise and the vehicle suddenly and dangerously lost power. My speed dropped abruptly to around 62 miles per hour, nearly causing a rear-end collision as surrounding vehicles were traveling at freeway speed. I was forced to immediately pull over to the shoulder to avoid being struck. At that point, the engine was running extremely hot, creating a hazardous situation. Out of concern for my safety, and with fear that the vehicle could potentially catch fire, I exited the vehicle and waited at a safe distance until I could arrange for a tow truck. This incident placed me and other motorists in serious danger. The abrupt loss of power at freeway speed could have easily resulted in a major accident. It is important to note that this Sportage has been meticulously maintained, with 12 documented service records in just 2.5 years of ownership. This clearly demonstrates proper care and maintenance, ruling out negligence as a cause of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Kia Sportage. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power and was shaking and vibrating abnormally. The vehicle was towed to the local mechanic who discovered metal shavings in the engine oil. The vehicle was later towed to the local dealer who confirmed that the piston rings had failed and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 55,445. | Crash: No Fire: No Towed | 55,445 |
| Sep 2025 | ENGINE | Engine Overheated lights on dash HECU ABS ADAS CRUISE CONTROL TIRE SENSOR WINDOW DID NOT WORK CORRECTLY AUTO DIMMER RADIO BLANKS OUT WATER PUMP WENT OUT TOW TRUCK DAMAGED MY CAR. I WAS NOT AWARE OF ANY DAMAGES UNTIL I WAS ACCUSED BY DEALERSHIP I HIT SOMETHING AS I DID NOT. I HAVE WITNESSES N PICTURES. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM | I leased my 2020 Kia Sportage LX in August 2019 and purchased the Vehicle after the lease. In April 2025, the Vehicle started emitting a strong gas smell after filling. Often, the pump would stop short around 8-10 gals instead of the usual 13-14 gals. I attributed both to perhaps cheap gas and faulty pumps. On September 23, 2025, I went to the dealership to check the gas odor and possible gas leakage and ticking engine noise. I ended up having to replace the entire fuel tank. The car is now 6 years old and, of course, out of its 5-year warranty. The report indicates that the leak was from the top of the tank and in the cabin; therefore, nothing was caused by normal wear or damage. Upon searching, I found that in January of 2019, previous years were recalled to replace the fuel tank due to similar issues (Gas Tank Recall # SC172). Some of these models had recalls for the KSDS as well, and my vehicle had been recalled and repaired. My concern is that this is my 3rd Kia and 6th car total in life. Never have I had to replace a gas tank. I firmly believe some of these 2020 vehicles were built at the end of 2018 with the same parts in the 2019 recall; however were missed due to recall time and manufacturing rollouts. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | Top clear coat started peeling on handles, mirrors and above the trunk. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Kia Sportage. The contact stated that while driving at various speeds, the oil warning light flickered on the instrument panel. While the contact's son was driving the vehicle at highway speeds, the vehicle hesitated while depressing the accelerator pedal. The contact's son pulled off to the right shoulder of the highway, and the vehicle entered LIMP Mode. Despite the failure, the driver was able to drive the vehicle back to the residence. The contact called the dealer and made an appointment to have the vehicle serviced. While driving the vehicle to the dealer, the failure occurred again, and the vehicle failed to accelerate above 10 MPH. Due to the failure, the contact took the vehicle to a dealer, where the vehicle was diagnosed with engine failure. The following day, the contact called the dealer and was informed that the engine had not failed, and a knock sensor test was performed which restored the engine function. The contact then took the vehicle to an independent mechanic and was informed that the engine was consuming an excessive amount of engine oil. The vehicle was taken back to the original dealer, where an appointment had been scheduled. The dealer performed a series of oil consumption tests and monitored the oil consumption every 1,000 miles. After four consumption tests, the contact was informed that the engine was consuming an excessive amount of engine oil. The contact took the vehicle back to the independent mechanic and was informed that the oil consumption had worsened, and that the vehicle had consumed 4 quarts of oil in less than 5,000 miles. The manufacturer was not notified of the failure. The vehicle had not yet been repaired. The failure mileage was approximately 93,000. | Crash: No Fire: No | 93,000 |
| Sep 2025 | ENGINE | Driving 70mph on the freeway and check engine light started flashing. Car immediately went into “limp mode” and within a few hundred feet went from 75mhp 30mph. Used ODB reader and code p1326 came up for “engine knock sensor”. Engine was two quarts low on oil. No low oil warning. I just had an oil change a month ago and there is no apparent oil leak. When I opened the oil cap small amount of smoke was visible coming up from engine. Car has 75400 miles on it. I reset the code, put 2 quarts of oil and drove 2 miles to a Kia dealership. The said they couldn’t look into it since I reset the code. I drove another 4 miles and the same code and symptoms showed up. Having my car towed home because the dealer can’t inspect until next week. Other Kia’s have had this same error code and were recalled with engine replacement. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE AND ENGINE COOLING | The contact owned a 2020 Kia Sportage. The contact stated that driving at 25 MPH with her daughter, another driver on the opposite lane, alerted them that the engine was on fire. Upon checking the rearview mirror, the contact noticed black smoke. The contact pulled over to the right side of the road, turned off the vehicle, and exited. The front hood had partially opened on its own, revealing flames coming from the engine. Coolant was leaking from under the passenger side of the vehicle. The contact called 911. No warning lights were illuminated before or after the incident. No injuries were sustained, and no medical attention was required. The contact has experienced panic attacks and issues sleeping as a result of the vehicle fire. The fire department extinguished the fire. A police report was filed, but the report number was unknown. The vehicle was towed off the scene to Leo's Auto Body Parts. The vehicle was destroyed. The manufacturer was informed of the failure and offered no assistance. The failure mileage was 63,120. | Crash: No Fire: Yes Towed | 63,120 |
| Sep 2025 | ELECTRICAL SYSTEM | Update: after second opinion from another auto shop they said my car entered limp mode to prevent fire. Again, I had no warning! Kia tried to tell me the engine light must have came on and cleared itself (engine lights don’t clear themselves) and they refuse to check the recall fix of the HECU. They tell me the recall has been fixed so it can’t be the problem. Myself and my kids were put at risk as this problem causes risk of wrecks or even fires and Kia is not wanting to take any responsibility for it. These are the same issues as other Kia’s but because of my vin number they won’t even speak to me (literally, called Kia Clarksville and left a message with a woman for service to call me back for repairs and they won’t even call me back to schedule the repair - they are charging me over $6000) | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | I own 2020 Kia Sportage under 50,000 miles. I have been dealing with oil consumption problem since December 2024. My car will burn all it's oil before next oil change. I have been to H&H Kia in Papillion Nebraska and had several oil consumption tests. One in January 2025 and another in June 2025. They tell me that the car is burning oil but according to Kia not enough to to replace the engine. My last oil change was June 2025 and my milage is 49650 and my car is out of oil and my next oil change is not until 54933 miles. By the vehicle consuming oil at an undetermined rate it is impossible to tell when the oil will run dry causing the vehicle to cease to run. If this happens on the interstate or highway this could cause accidents or engine fires. It is also a safety issue leaving drivers stranded on the roadside in extreme cold or heat. Yes my problem has been confirmed by a Kia dealership but unable to get Kia to make repairs and honor the warranty Yes it has been inspected by a Kia dealership and they confirmed problem with oil consumption and that other Kia sportages are having same problems Yes the oil light comes out when the car is empty - since it burns at a fast rate there is no way of knowing if you can get the car and yourself to somewhere safe before the car shuts down. | Crash: No Fire: No | Unknown |