Complaint volume
162 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Hyundai Tucson Complaints
162 consumer-submitted complaints on record for the 2020 Hyundai Tucson, grouped by component category.
162 Total complaints
4 Crash reports
2 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, hydraulic, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 2 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 30 complaints, with an average reported failure mileage of 30,309 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, hydraulic, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Hyundai Tucson complaints?
4 Crash
2 Fire
3 Injury
0 Fatality
8 Towed
3 Medical attention
What are the most common 2020 Hyundai Tucson complaint categories?
ENGINE 46
SERVICE BRAKES, HYDRAULIC 16
UNKNOWN OR OTHER 15
SERVICE BRAKES 12
UNKNOWN OR OTHER,BACK OVER PREVENTION 6
ELECTRICAL SYSTEM 5
AIR BAGS 4
UNKNOWN OR OTHER,ENGINE 4
ELECTRICAL SYSTEM,SERVICE BRAKES 3
FORWARD COLLISION AVOIDANCE 3
162 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2021 | POWER TRAIN | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE VEHICLE STALLED THE VEHICLE THEN STARTED TO ACCELERATE AND RESUME NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO COCONUT CREEK HYUNDAI (4960 N STATE RD 7, COCONUT CREEK, FL 33073) WHERE THEY INSPECTED THE VEHICLE AND WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200. | Crash: No Fire: No | 5,200 |
| Mar 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT ROUND ROCK HYUNDAI LOCATED AT 2405 N. INTERSTATE HWY 35, ROUND ROCK, TX 78664, (512) 920-5397) AND SOUTH POINT HYUNDAI LOCATED AT 4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 445-0300) AND AUTOMAX HYUNDAI LOCATED AT 3221 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (254) 699-2629) AND ROGER BEASLEY HYUNDAI LOCATED AT 24795, I-35, KYLE, TX 78640, (512) 262-2020) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I WAS NOTIFIED IN SEPTEMBER OF 2020 THAT THERE WAS A RECALL TO INSTALL A FUSE KIT INTO THE ABS MODULE ELECTRICAL CIRCUIT AND UPDATE THE ABS SOFTWARE ON MY VEHICLE. IT IS NOW MARCH 2021 AND HYUNDAI STILL DOES NOT HAVE THE PARTS TO CORRECT THIS PROBLEM. SINCE THIS IS A FIRE HAZARD, I SEE THIS AS AN ISSUE THAT THEY NEED TO PROMPTLY CORRECT. 6 MONTHS IS TOO LONG TO BE WAITING WHEN THEY KNOW THERE IS A PROBLEM. | Crash: No Fire: No | 4,300 |
| Mar 2021 | UNKNOWN OR OTHER,BACK OVER PREVENTION | I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON | Crash: No Fire: No | Unknown |
| Mar 2021 | UNKNOWN OR OTHER,BACK OVER PREVENTION | I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON | Crash: No Fire: No | Unknown |
| Feb 2021 | SERVICE BRAKES | RECALL 20-01-040H - I'VE BEEN TRYING TO GET THIS PART SINCE JULY OF 2020, THIS IS A SAFETY RECALL AND I FINALLY WENT TO STEW HANSEN HYUNDAI IN DES MOINES IOWA ON 12/29/2020 AND THEY ORDERED IT FOR THE AUTO OFFICIALLY. I HAD BEEN ON A LIST FOR WHEN IT CAME IN TO GET IT FIXED. FOR THIS BEING A SAFETY RECALL THIS IS ABSOLUTELY RIDICULOUS THAT I CAN'T GET THIS FIXED. THIS IS A COMPLAINT NOT A VEHICLE ISSUE. HYUNDAI'S HANDING OF THIS RECALL IS LACKLUSTER AT BEST. I DON'T FEEL ENOUGH IF BEING DONE TO GET THIS TAKEN CARE OF. | Crash: No Fire: No | 5,524 |
| Feb 2021 | ELECTRICAL SYSTEM | IAM WAITING FOR DEALERS TO TAKE CARE ABOUT A "RECALL" FOR TUCSON MODEL YEARS 2019,2020 AND 2021FROM THE MONTH OF SEPTEMBER 2020 . IS SUPPOSE MY TUCSON2020 COULD BE INFIRE BECAUSE OF IT,BUT I DON'T SEE DEALERS ARE INTERESTED FIXING THE PROBLEM NOW I AM WAITING FOR KENDALL DEALER IN MIAMI BECAUSE DEFINITTLY HOMESTEAD DEALER DO NOT WANT TO DO IT. | Crash: No Fire: No | 20 |
| Jan 2021 | UNKNOWN OR OTHER,BACK OVER PREVENTION | THE BACK UP CAMERA IS FUZZY AND BLURRY. IT'S HARD TO SEE THROUGH THE CAMERA TO USE IT BACKING UP IN SPOT THAT I REALLY NEED IT. WHEN IT'S DARK ITS WORSE. THE BACK UP CAMERA DOES NOT MAKE THE WARNING NOISE IT SHOULD. I HAVE CAME VERY CLOSE TO HITTING 2 PARKED CARS AND 1 PERSON WHILE BACKING UP. I HAVE MADE 2 PAYMENTS ON THE TUCSON. IT'S NOT EVEN DUE FOR THE FIRST OIL CHANGE. IT HAS AROUND 2,000 MILES ON IT. | Crash: No Fire: No | Unknown |
| Jan 2021 | UNKNOWN OR OTHER | I WAS NOTIFIED OF A RECALL AROUND OCTOBER NOTIFIED THE DEALER FOR REPAIR THEY GAVE ME AN APPT AND THEN CANCELLED IT SAID THEY HAD TO ORDER PART THIS VEHHICLE COULD CATCH FIRE SO I HAVE TO PARK OUTSIDE AND EVERYTIME I CALL THE DEALER THEY SAY NO PARTS I AM CONCERNED AND DON'T KNOW WHAT TO DO | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788; (352) 815-2516) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 20V543000(SERVICE BRAKES) HOWEVER THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE LOCAL DEALER JENKINS HYUNDAI LOCATED AT 750 LODGEVILLE RD, BRIDGEPORT, WV 26330 AND THE MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505; (850) 479-9667) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jan 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | RECALL #195 FIRE HAZARD DEALER SAID TO CALL BACK IN 3 WKS. TO SEE IF PARTS ARE AVAILABLE. (PARK AWAY FROM HOUSE. CAN CATCH FIRE. IN THAT CASE ITS NOT SAFE TO DRIVE. (BRAND NEW NOT AS IS.} SHOULD BE ELIGIBLE FOR LONER CAR .AND COMPENSATED FOR TIME I CANT USE CAR. | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO NAPLETON'S VALLEY HYUNDAI (4333 OGDEN AVE, AURORA, IL 60504; (630) 423-5120) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) PART TO DO THE RECALL REPAIR WAS AVAILABLE. THE CONTACT CALLED STRAUB HYUNDAI (80 STRAUB DR, TRIADELPHIA, WV 26059, (833) 955-1854) WHERE IT WAS CONFIRMED THAT THE PART WAS AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES | RECEIVED A RECALL NOTICE FROM HYUNDAI WITH AN OBVIOUS SENSE OF URGENCY INSTRUCTING ME TO SCHEDULE A REPAIR ASAP!!! THAT WAS NOVEMBER 2020. THIS RECALL AFFECTS THE ABS SYSTEM OF MY NEW VEHICLE. TODAY IS JANUARY 8, 2021 AND STILL NO FIX AND ACCORDING TO DEALERSHIP, THEY HAVE NO IDEA WHEN THIS WILL HAPPEN!!! NO PARTS FROM HYUNDAI AVAILABLE. VERY CONCERNING AND FRIGHTENING TO DRIVE THIS CAR DUE TO FIRE HAZARD. IN ADDITION, THE RECALL LETTER INSTRUCTS THAT I SHOULD NOT PARK THE CAR INSIDE OR NEAR A STRUCTURE. I LIVE IN HUDSON VALLEY, NEW YORK AND WE ARE IN THE MIDDLE OF WINTER HERE. I NOW SIT WITH AN EMPTY TWO-CAR GARAGE AND HAVE HAD TO DIG MY CAR OUT OF SNOW, SCRAPE IT FROM ICE, AND PUT AIR IN THE TIRES BECAUSE OF COLD TEMPERATURES. THIS IS UNACCEPTABLE CUSTOMER SERVICE BY HYUNDAI, PUTTING DRIVERS IN THIS POTENTIALLY DANGEROUS SITUATION. \MY DEALERSHIP HAS ME AT #61 ON THEIR RECALL LIST WITH NO IDEA OF WHEN THE REPAIRS WILL BE DONE. THIS COULD TAKE A FEW MONTHS, IN THEIR OPINION. I | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FREEHOLD HYUNDAI (4065 U.S. 9, FREEHOLD TOWNSHIP, NJ 07728, (732) 625-1200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES,ENGINE | SERVICE RECALL 195 FOR ABS SYSTEM AND POTENTIAL FIRE HAZARD. HYUNDAI SAYS NOT TO DRIVE BECAUSE OF SAFETY RISK AND THAT PARTS ARE NOT AVAILABLE NATIONWIDE. APPARENTLY THIS IS ONLY FOR EXISTING CARS IF YOU BUY NEW THEY WILL FIX THE PROBLEM AND HAVE PARTS AVAILABLE IMMEDIATELY. HOW IS THAT POSSIBLE? | Crash: No Fire: No | 11,332 |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ZIMBRICK HYUNDAI WEST (1809 W BELTLINE HWY, MADISON, WI 53713, (608) 230-0600) AND WORLD HYUNDAI (5337 MILLER CIRCLE DRIVE, MATTESON, IL 60443, 866-710-9279) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE. VEHICLE IS SCHEDULED TO BE REPAIRED ON FEBRUARY 4TH, 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB | Crash: No Fire: No | Unknown |
| Dec 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | MY 2020 HYUNDAI TUCSON WAS PURCHASED NEW THIS YEAR FROM WEST HERR HYUNDAI I'M WILLIAMSVILLE NY. I WAS NOTIFIED OF A VEHICLE SAFETY RECALL RELATED TO ABS ISSUES IN SEPTEMBER 2020. I HAVE CONTACTED THE DEALER EVERY WEEK SENSE THEN, AND THEY CLAIM THEY ARE UNABLE TO COMPETE THE RECALL DUE TO A LACK OF PARTS. I BELIEVE THE DEALER IS NEGLIGENT IN ADDRESSING THIS ISSUE AND I WOULD APPRECIATE HELP GETTING THIS SAFETY ISSUE REMEDIED. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | RECEIVED RECALL 195 NOTICE PERTAINING TO ELECTRICAL SHORT IN ABS SYSTEM AND THAT VEHICLE SHOULD NOT BE PARKED IN GARAGE OR NEAR ANY STRUCTURES DO TO POTENTIAL FIRE. WENT TO DEALER FOR INSPECTION, WAS TOLD THAT PART WOULD BE IN AND REPLACED IN A WEEK TO TEN DAYS. THREE WEEKS LATER I NOW HAVE BEEN TOLD THAT HYUNDAII DOES NOT HAVE THE PART AVAILABLE. WAS TOLD PART MAY NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2021. THIS IS HUGE DANGEROUS RECALL! I DO NOT FEEL SAFE IN THIS CAR BUT I AM STUCK PAYING FOR A DEFECTIVE VEHICLE. I ONLY HAVE 2,100 MILES ON THIS CAR. IT IS INEXCUSABLE THAT HYUNDAI DOES NOT HAVE THIS RECALL PART. MEANWHILE I HAVE TO KEEP PAYING FOR THIS DANGEROUS BRAND NEW CAR MONTHLY. I UNDERSTAND RECALLS UNFORTUNATELY HAPPEN BUT THIS CORPORATION SHOULD HAVE THE REPLACEMENT PARTS AVAILABLE. | Crash: No Fire: No | 2,000 |
| Dec 2020 | SERVICE BRAKES | RECEIVED RECALL LETTER FOR ABS PART PROBLEM. HAVE BEEN CALLING ROSEN HYUNDAI OF ALGONQUIN, IL EVERY WEEK STARTING NOVEMBER 9, 2020. NO PART IN YET AND THEY KEEP SAYING TWO WEEKS. I WANT TO BE ON RECORD THAT IF SOMETHING GOES WRONG WITH MY VEHICLE DUE TO THIS RECALL HYUNDAI IS RESPONSIBLE. NO ONE SEEMS TO BE HELPING. | Crash: No Fire: No | Unknown |
| Nov 2020 | SERVICE BRAKES | RECEIVED SAFETY RECALL NOVEMBER 11, 2020. CALLED TO SCHEDULE REPAIR AND TOLD PART WAS BACK ORDERED WOULD BE IN THE NEXT WEEK. CALLED FOLLOWING WEEK ALSO TOLD WOULD BE LONGER AS THE PART WAS BACK ORDERED. THE RECALL SAYS NOT TO PARK CAR IN A GARAGE AND BEWARE OF LIGHT ON DASH AS IT MAY CAUSE A FIRE. I AM 76 YEARS OLD AND NOW CANNOT DRIVE MY CAR. I AM PAYING FOR A NEW CAR THAT I CANNOT DRIVE. DEALERS ARE PUTTING REPAIR PARTS INTO CARS ON THE LOT LETTING PEOPLE LIKE MY SELF WAIT. SO TODAY NOVEMBER 27 I CALLED HYUNDAI CUSTOMER SERVICE 800-633-5151 AND THE PERSON SAID SHE COULD GET BE A CASE MANAGER IN 3-5 BUSINESS DAYS. I LIVE IN DENVER WHERE IT SNOWS. I BOUGHT THIS NEW CAR AUGUST 31 BECAUSE IT HAS ALL WHEEL DRIVE. NOW IT HAS BEEN SITTING IN MY DRIVEWAY FOR 17 DAYS. I AM MAKING PAYMENTS. - ARAPAHOE HYUNDAI JUST SAYS IT IS OK TO DRIVE EVEN THOUGH I RECEIVED THIS SAFETY NOTICE. - 800 CUSTOMER SERVICE SAYS SHE REALLY HAS NO CONNECTION TO HYUNDAI OR ANYONE SHE CAN SPEAK TO DIRECTLY. - I AM 76 YEARS OLD AND HAVE NO CAR. - DEALER SAYS HE HAS A CALL INTO HYUNDAI TO APPROVE A LONER. - MCDONALD HYUNDAI SAYS THEY PUT REPAIRS ON CARS IN LOT FIRST. | Crash: No Fire: No | Unknown |