Complaint volume
426 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda Odyssey Complaints
426 consumer-submitted complaints on record for the 2020 Honda Odyssey, grouped by component category.
426 Total complaints
4 Crash reports
1 Fire reports
10 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance,lane departure, electrical system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 1 fire report, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 55 complaints, with an average reported failure mileage of 26,837 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance,lane departure, electrical system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda Odyssey?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda Odyssey
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda Odyssey complaints?
4 Crash
1 Fire
10 Injury
0 Fatality
7 Towed
6 Medical attention
What are the most common 2020 Honda Odyssey complaint categories?
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 66
ELECTRICAL SYSTEM 41
UNKNOWN OR OTHER 29
FORWARD COLLISION AVOIDANCE 21
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 21
ENGINE 20
ELECTRICAL SYSTEM,ENGINE 16
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 14
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 13
STRUCTURE 13
426 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The Infotainment system started blanking out and restarting while driving. This issue has started about 1 year ago to this date. it has occured on multiple occassions, We have brought it to Honda to get it repaired under warranty but they refused. The refusal was due to the fact that they could not "duplicate" the issue regardless of having Video Proof of the issue. The second issue is the Multipurpose camera Malfuncition. My vehicle is no longer under warranty and now I have to shell out $800 USD to fix this issue. All the lights have popped up on the Dash. Both issue have not been adressed by Honda, they refuse to fix the issue with countless other electrical problems that this van has aquired over the short lifespan of this vehicle. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The windshield camera went out. I am now unable to use cruise control auto lights auto breaking. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | Complete infotainment system loss and screen blackouts Repeated “Network connection lost” errors Inoperative reverse camera and parking assist systems Ongoing 12V battery drainage due to system faults My Honda dealer has diagnosed the problem as a defective floor wire harness and advised that the entire harness kit must be replaced at an estimated cost of approximately $7,000. While I greatly appreciate the 80% goodwill coverage already offered, the remaining $1,400 out-of-pocket expense is still a significant hardship — particularly since this is a known and documented defect affecting vehicle safety systems. This issue directly impacts the federally mandated rear visibility system (FMVSS 111), rendering the reverse camera and related safety functions inoperative. As such, this is not simply a convenience or infotainment problem, but a critical safety concern. Honda is charging $7000 to fix it and now it says it’s the floor harness kit. They are only covering 80%. I’m required to pay 1400 even though this is a known problem with this vehicle and it’s been occurring since I have owned the vehicle due to multiple visits to the dealership for a resolution, thousands of dollars being spent trying to figure out what it was, we already replaced the head unit and Head unit harness, multiple sensors on the doors, which were not even necessary because the battery was draining from the head unit and now I have no camera and my car is crashing and shutting off and Honda is refusing to escalate | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | In the past six months the Honda "auto-start" feature has caused my vehicle not to restart while stopped at an intersection. Honda needs to immediately recall all Gen 5 vehicles that use the auto-start feature and permanently disable (or give an option to disable) this useless, safety-affecting "feature". Thank you. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | At 67,000 miles the transmission was lurching when shifting in 4th gear. Took it to Honda dealership who found code p0736 stored in TCM. Transmission fluid flushed January 2024 by same dealer. No warning lights ever appeared. Body shop said this requires a new transmission at $10k+ | Crash: No Fire: No | Unknown |
| Oct 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | All of the warning lights shows up on the dash board. Honda told me it’s related to a bad Multi purpose camera. None of the safety features or cruise control will work until the camera is fixed. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The Infotainment system continually goes blank, while driving leaving the backup camera disabled and without navigation. I returned the van a week after purchase and did not get it back for a month. Despite the recall was never completed. It has been back to the dealer 6 times for the same issue with no improvement. Currently the problem still exist and the dealer WILL NOT HONOR the uncompleted RECALL ISSUE. The dealer insists the recall was completed yet the original issue was never resolved and is saying I will need to cover all costs. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,LANE DEPARTURE | Front camera goes bad and all the driving safety indicator lights go on. I have been reading so many problems with this. Owners complaining. They want over $2000 to replace My car is over the warranty time limit. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,AIR BAGS,SEATS | I am submitting this complaint regarding a faulty Multi-Model Seat Weight Sensor (SWS) in my 2020 Honda Odyssey. I understand that NHTSA Recall 24V-064 covers this issue for certain vehicles; however, my VIN is not included, even though my vehicle is exhibiting the same malfunction described in the recall notice. Multiple independent mechanics and certified airbag technicians have inspected my vehicle and confirmed that the SRS (Supplemental Restraint System) circuit is open, indicating that the front passenger airbag will not deploy in the event of a collision. This represents a serious safety hazard consistent with the defect outlined in the official recall documentation (NHTSA Recall 24V-064 Report: [XXX] ) The warning light for this malfunction was present when I purchased the vehicle in August 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Windshield monocular camera has became faulty. No longer have adaptive cruise control, lane departure, forward collision braking. Looks like about a $1,500 expense to fix. Seems like a very common problem. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Honda Odyssey Idle Stop system failure Vehicle: 2020 Honda Odyssey (Elite) Incident description: While driving, the vehicle's "Idle Stop" system engaged as I came to a complete stop at [e.g., a traffic light, intersection, stop sign]. The engine shut off as designed, but failed to restart automatically when I released the brake pedal. This left my vehicle stalled and disabled in the middle of [e.g., an intersection, a lane of traffic] with no forward power. I was scared as there were lots of cars behind me in the intersection. This has happened over a dozen times. Safety risk: This failure created an immediate and dangerous safety hazard. My vehicle was a risk for being rear-ended by traffic from behind, and my family was stranded in a vulnerable position. The vehicle was unable to move out of harm's way, and I had to put the vehicle in park and manually restart the engine. This is unacceptable for a system designed to work seamlessly and automatically. Additional information: This is not an isolated incident. The auto start-stop failure has occurred multiple times since March 2025. The system failure has put me and my passengers in a position of significant risk multiple times. Failed component: The vehicle's "Auto Idle Stop" (AIS) system, which failed to restart the engine after it was automatically shut off. Resolution: An immediate and permanent recall is necessary to address this dangerous defect. Existing service bulletins have not corrected the problem. I urge the NHTSA to require Honda to provide an effective, long-term solution to ensure the safety of Odyssey owners. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | On Sunday 9/28/2025 I started up my vehicle and received numerous error messages: Collision Mitigation Braking System (CMBS) Road Departure Mitigation System (RDM) Lane Keeping Assist System (LKAS) Adaptive Cruise Control (ACC) Brake system light I contacted the dealership in which I purchased the vehicle and they did diagnostics. It came back that the front facing camera needs to be replaced. Which is a $2000 repair. After researching online this seems to be a common issue with years 2018-2020 odysseys. This needs to be investigated and a recall issued from Honda USA for remedy as these error messages are concerning when they pop up repeatedly. | Crash: No Fire: No | Unknown |
| Sep 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | The multipurpose camera above the rearview mirror has stopped working. It controls several systems including; adaptive cruise control, automatic brake system, forward collision warning, lane keeping assistance, lane departure warning, automatic high beam control. Every time I start the vehicle I have to clear 6 different malfunction warnings and non of the effected systems will function. There is an increased risk of accidents. I just had a vehicle diagnostic ran at Flow Honda of Charlottesville VA and they quoted me a price of $2,060 to replace the part. | Crash: No Fire: No | Unknown |
| Sep 2025 | SUSPENSION | When driving from West Hartford to Westerly on June 3, serious banging started coming from the left rear undercarriage. I stopped by a local Midas shop which identified the problem as a totally broken rear spring which created a dangerous driving situation. At the time, the van had 57K miles on it. The shop strongly advised that we should consider the van as inoperable, and we subsequently had them make repairs. I contacted the dealer, Westbrook Honda in Westbrook CT,. The service manager relayed that he had never heard of a broken spring on a vehicle with these few miles, but the certified warranty coverage expired in August 2024. He recommended I contact Honda Customer Service as this failure appeared to warrant consideration due to its rarity and severity. Honda Customer Service responded by agreeing to cover damage for only half the incurred cost because we didn't bring it to a Honda dealership, despite doing that would have constituted a severe driving safety exposure. Their acknowledgement indicates that this may be evidence of faulty manufacturing of the spring which would appear to warrant NHTSA review and assessment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | I was driving and the message Power Tailgate Problem popped up on dashboard of Honda Odyssey 2020. When I got to my destination I tried to open the trunk and it would not open. I took the car to Honda and they said there's water somewhere that caused problem to the tailgate. I spent over $1,000 to fix it and two weeks after getting the car back, that same message popped up and the trunk would not open again. I did research on this and found out that this is a known issue/defect for all 2018-2021 models. Honda did not take any responsibility and blamed me for not taking the car to a body shop to fix whatever issue that's causing water to infiltrate. I found that there has been class action lawsuits involving Honda tailgate issue for a defective seal on 2018-2021 Honda Odyssey models that allow water to infiltrate, yet Honda will not recall and fix it. | Crash: No Fire: No | Unknown |
| Sep 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | My Honda's multipurpose camera system has failed without warning or apparent cause. Upon starting my vehicle, I now receive multiple alert lights indicating simultaneous failures in critical safety systems including: Adaptive Cruise Control (ACC) Lane Keeping Assist System (LKAS) Collision Mitigation System Road Departure Mitigation System Auto High Beam functionality Occasionally, all the system failure alerts go away. According to my local Honda dealership, this represents an "internal failure" of the multipurpose camera unit (code U300-49). The dealership wants >$2,000 to fix the issue that appears to be a widespread known problem. There was no warning before the complete system shutdown, and all safety features connected to this camera are now non-functional. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearings, resulting in damages to the engine, causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000. | Crash: No Fire: No Towed | 130,000 |
| Sep 2025 | ELECTRICAL SYSTEM | The car had a leak in the trunk that was not our fault it was not due to an accident but rather came that way when we bought it brand new. We were unaware of this leak and now our entire trunk control panel is flooded and the trunk is totally useless as it will not open at all, not even manually. The only way to open it is to crawl to the back and open it from the inside. I asked Honda for a diagnostic and it cost me $200 for them to tell me “yeah we see this issue a lot in the older odyssey” and that it would cost over $1000 to fix. But this was not normal wear and tear or anything caused from lack of care in my part but it was made that way. I am shocked that when I did research on this issue it was happening to ALOT of people and idk why this isn’t part of the recall list. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | For the last few days I turn on my car and get alert lights that I have problems with: the ACC, LKAS, collision mitigation, road departure mitigation systems and auto high beams. From online Honda forums I can see that many people have had these problems and it’s likely due to needing to have the windshield camera replaced. This is a 2020 model but I bought it new in 2021, so it is less than 5 years old and I’ve got 94k miles on it. Honda markets itself on its safety features, but nearly all of my safety features are not operating properly less than 5 years from the date of purchase, it’s a widespread issue, and Honda still has not issued a recall. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Internal failure of the multipurpose camera/millimeter wave radar unit with code U300-49; available for inspection upon request. All safety features linked to multipurpose camera such as adaptive cruise control, lane keep assist, auto high beam, collision mitigation system, and road departure mitigation system are no longer functional. This problem has been confirmed at the local Honda dealership in addition to the numerous forum posts made by like Honda Odyssey owners with this same reoccurring issue. There were no warning symptoms or messages prior to failure. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The camera sensor is malfunctioning. It is affecting the collision sensor and lane assist sensor. Also adaptive cruise control, road mitigation and auto high beams. My vehicle is scheduled for diagnostics with a dealer, but seeing the many, many cases and videos online of the same problem, i am certain of the problem since it has been confirmed by others who have already paid for this costly repair. My warning lamps come on every time I start my vehicle. This is a definite safety issue since the issue is with the safety sensors. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | My can intermittently fails to start after the auto idle start system has engaged. I am stopped at a light on a busy road. When the light turns the car tries to start but fails. Some times it is able to start but I get warnings that multiple systems had an issue or at disabled. Other times it fails to start completely and I have to cycle the power off and open my driver door before I can start the car. This has been happening for more than a year and the battery has already been replaced. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM | On 9/11/25 and 9/12/25. Vehicle would not start. Engine would not turnover and no power to display or lights. After 15 minutes, each occurrence car would start with my diehard jump starter. Battery replaced 3 weeks prior and also checked on 9/11/25 . Battery should 600 cold crank amps and alternator was good. Then on 9/13/25, I was at a red light and proceeded when light turn green and shut off. Was same results afterwards wait 15 minutes and jump started. | Crash: No Fire: No | Unknown |
| Sep 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | I’m have had trouble with the infotainment center since less than 5,000 miles. Supposedly it was fixed during a recall. I still have issues with it. Shortly after the recall was done, I started having all kinds of dash lights come on. Transmission system problems, adaptive cruise control problems, lane assist problem, emergency breaking problems, forward collision problems, and so on. All together, they are about 7 different lights. The rear air/heat no longer work at all. Every so often, I crank it and the radio is black. Won’t work unless I restart the car. Auto headlights no longer work. Side mirrors no longer adjust. Sunroof will no longer open. Interior lights don’t work. Automatic doors and trunk lift do not work. I can’t even lock the van anymore. When I crank it, I have to hold the key fob on the ignition button and press 3 or more times before it cranks. Switch batteries in the key fob and still no different. I paid a lot of money for this van after never having one issue out of my 2014 Odyssey. The 2020 has been nothing but a nightmare since a month after I purchased it. I will never buy or recommend a Honda vehicle to anyone. In fact, I will discourage anyone who tells me they’re thinking about a Honda purchase. I am now stuck with a barely working vehicle because who can afford another car in this economy? | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE | The front multipurpose camera has failed “due to internal failure” according to the service tech at local Honda dealer. The camera functions - lane keeping assist, adaptive cruise control, front collision warning, and auto High beam lights, have not functioned for the past month. The windshield was replaced more than a year ago and no other incidents caused the failure, so it seems the camera itself is the issue. My van only has 63,868 miles on it. | Crash: No Fire: No | Unknown |