Complaint volume
427 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda Odyssey Complaints
427 consumer-submitted complaints on record for the 2020 Honda Odyssey, grouped by component category.
427 Total complaints
4 Crash reports
1 Fire reports
10 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance,lane departure, electrical system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 1 fire report, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 55 complaints, with an average reported failure mileage of 26,837 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance,lane departure, electrical system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda Odyssey?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda Odyssey
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda Odyssey complaints?
4 Crash
1 Fire
10 Injury
0 Fatality
7 Towed
6 Medical attention
What are the most common 2020 Honda Odyssey complaint categories?
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 66
ELECTRICAL SYSTEM 42
UNKNOWN OR OTHER 29
FORWARD COLLISION AVOIDANCE 21
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 21
ENGINE 20
ELECTRICAL SYSTEM,ENGINE 16
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 14
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 13
STRUCTURE 13
427 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2019 | SERVICE BRAKES | WHEN PULLING INTO A PARKING SPACE THIS MORNING AND APPLYING THE BRAKES, THE BRAKE PEDAL DID NOT ENGAGE. PEDAL WENT TO THE FLOOR WITH NO RESISTANCE WHILE MAKING A GRINDING/SLIPPING SOUND. I WAS GOING STRAIGHT, LESS THAN 5 MPH. I RELEASED THE BRAKE AND REAPPLIED QUICKLY (PUMPED THE BRAKES) BEFORE BRAKES FINALLY ENGAGED. THIS CAUSED ME TO COME VERY CLOSE, ALMOST HITTING THE PARKED CAR IN FRONT OF ME IN THE PARKING LOT. I CHECKED THE BRAKE FLUID RESERVOIR WAS FULL AND THERE WAS NO APPARENT FLUID ON THE GROUND BENEATH MY CAR. | Crash: No Fire: No | 2,816 |
| Nov 2019 | ELECTRICAL SYSTEM | FREQUENT LOUD CRACKLING NOISES COME FROM THE SPEAKERS, FOLLOWED BY A NETWORK CONNECTION LOST ERROR MESSAGE ON THE SCREEN, AND THEN THE SCREEN WILL GO BLACK AND EVENTUALLY THE SYSTEM WILL REBOOT. THIS WILL HAPPEN REPEATEDLY WHILE DRIVING AND DOES NOT DEPEND ON THE STATE OR USE OF THE INFOTAINMENT SYSTEM (IT CAN BE OFF AND STILL HAPPEN). THERE SEEMS TO BE A CORRELATION WITH GOING OVER A BUMP, SUGGESTING A LOOSE CONNECTION SOMEWHERE. WHEN RESTARTING OR OFF, THE RADIO, CLIMATE CONTROLS AND THE BACKUP CAMERA ARE ALL UNAVAILABLE. THIS IS A SAFETY HAZARD AS IT DISTRACTS THE DRIVER AND ALSO PREVENTS USAGE OF THE BACKUP CAMERA. BEGAN HAPPENING INTERMITTENTLY AT AROUND 1500 MILES AND NOW AT ~1700 MILES IT HAPPENS ESSENTIALLY ALL THE TIME. PLEASE ADDRESS THIS ISSUE SOONEST POSSIBLE. MANY PEOPLE BUYING HONDA CARS AND NOT AWARE OF THESE ISSUES !!! | Crash: No Fire: No | 1,500 |