Complaint volume
212 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda Civic Complaints
212 consumer-submitted complaints on record for the 2020 Honda Civic, grouped by component category.
212 Total complaints
14 Crash reports
1 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 1 fire report, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 49 complaints, with an average reported failure mileage of 22,617 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda Civic?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda Civic
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda Civic complaints?
14 Crash
1 Fire
9 Injury
0 Fatality
15 Towed
8 Medical attention
What are the most common 2020 Honda Civic complaint categories?
POWER TRAIN 24
AIR BAGS 23
STEERING 21
UNKNOWN OR OTHER 20
ELECTRICAL SYSTEM 17
FORWARD COLLISION AVOIDANCE 12
FUEL/PROPULSION SYSTEM 12
SERVICE BRAKES 6
FUEL SYSTEM, GASOLINE 5
ENGINE,FUEL/PROPULSION SYSTEM 4
212 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2020 | SERVICE BRAKES | I HAD JUST PARKED MY VEHICLE ON A CITY STREET, TURN THE VEHICLE OFF. I APPLIED THE ELECTRICAL EMERGENCY BRAKE. THEN MY PHONE RANG AND I TALKED ON MY PHONE FOR ABOUT FIVE MINUTES. I THEN GOT OUT OF MY VEHICLE GRABBED MY BAG FROM THE TRUNK AND STARTED WALKING TOWARDS MY FRIENDS HOUSE. WHEN MY VEHICLES AUTOMATIC DOOR LOCKWAS AUTOMATED MY CAR STARTED TO ROLL FORWARD, IT STRUCK A VAN. | Crash: Yes Fire: No Towed | 2,000 |
| Oct 2020 | AIR BAGS | HONDA DEALER AND HONDA USA TELL ME THAT MY WIFE (95LBS) IS NOT HEAVY ENOUGH TO ACTIVATE THE PASSENGER AIR BAG AND MAKE THE DASH INDICATOR GO OUT. THE OWNERS MANUAL SAYS (PG47) THAT THE WEIGHT TO ACTIVATE THE AIR BAG IS 65LBS. IS THIS A HONDA PROBLEM ? | Crash: No Fire: No | 3,300 |
| Sep 2020 | ELECTRICAL SYSTEM | WHEN USING THE COLLISION MITIGATION SYSTEM IT WILL FALSELY DETECTS SHADOWS FROM BRIDGES OR TREES AS OBJECTS/VEHICLES IN THE ROAD AND SLAMS ON THE BREAKS. ADDITIONAL THE LANE DEPARTURE WILL TRY TO VEER OFF THE ROAD AT EVERY EXIT IF I AM IN THE RIGHT HAND LANE. BOTH THINGS HAPPEN WHILE DRIVING ON CITY STREETS AND THE FREEWAY. THIS HAS MULTIPLE TIMES TO THE POINT WHERE WE HAVE TURNED OFF THE COLLISION MITIGATION AND LANE DEPARTURE. THE LAST TIME IT HAPPENED WAS TODAY, 9/19/2020 | Crash: No Fire: No | 1,280 |
| Sep 2020 | SUSPENSION | AS SOON AS I DROVE OFF THE LOT WITH MY BRAND NEW 2020 HONDA CIVIC LX WITH ONLY 13 MILES ON IT I IMMEDIATELY HEARD A THUD COMING FROM THE LEFT SIDE OF THE PASSENGER FRONT TIRE AS TIME WENT ON I STARTED HEARING CLICKING NOISES WHEN I WOULD TURN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AND MENTIONED THE SOUNDA COMING FROM THE FRONT END AND THE DEARLY STATED THEY COULD NOT REPLICATE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE AND THE SOUND HAVE BECOME MORE AND MORE FREQUENTLY NOTICEABLE I RETURNED IT TO THE DEALERSHIP AND WAS TOLD I NEED A NEW AXEL. NOW I AM TOLD I HAVE TO DRIVE IT FOR ANOTHER 10-15 DAYS LIKE THIS DUE TO A NATIONAL BACK ORDER I AM CONCERNED FOR MY SAFTY. THIS IS A BRAND NEW CAR THAT I AM INVESTING IN AND SHOULD NOT HAVE TO WORRY ABOUT ANY OF THESE SAFTY ISSUES WHILE I AM ON THE ROAD TO WORK. | Crash: No Fire: No | Unknown |
| Sep 2020 | STEERING,ELECTRICAL SYSTEM | WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 3,695 |
| Aug 2020 | POWER TRAIN,VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR INTO THIRD GEAR. THE CONTACT STATED THE VEHICLE BEGAN TO DECELERATE AND WAS SHIFTED TO NEUTRAL UNTIL HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HONDA OF ANNAPOLIS LOCATED AT 1736 WEST ST, ANNAPOLIS, MD 21401, (443) 569-3477, AND WAS INFORMED THE VEHICLE HAD EXPERIENCED CLUTCH AND TRANSMISSION ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,500. | Crash: No Fire: No Towed | 4,500 |
| Aug 2020 | FUEL/PROPULSION SYSTEM | I WAS DRIVING MY CAR FROM BENICIA,CALIFORNIA TO SACRAMENTO AND 20 MINS AWAY FROM MY DESTINATION MY CAR WARNING LIGHTS ALL TURNED ON AND I WENT FROM GOING 70 TO ONLY BEING ABLE TO GO NO MORE THAN 15. GOT IT TOWED TO HONDA AND FOUND OUT MY HIGH PRESSURE FUEL PUMP WAS BAD. LOOK IT UP AND SEEN THAT MANY MORE CARS LIKE MINES HAD THE SAME PROBLEM | Crash: No Fire: No | 13 |
| Jun 2020 | VISIBILITY,UNKNOWN OR OTHER | (SUN) MOON ROOF SPONTANEOUSLY EXPLODED WITHOUT CONTACT FROM A FOREIGN OBJECT WHILE TRAVELING AT HIGHWAY SPEED. ADDITIONAL DAMAGE CAUSED TO ROOF & TRUNK EXTERIOR PAINT. NO POLICE OR ACCIDENT REPORT WAS FILED. CONTACTED DEALERSHIP FOR WARRANTY CLAIM AND THEY DIRECTED ME TO MY AUTO INSURANCE PROVIDER. *TR | Crash: No Fire: No | 15,400 |
| Jan 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN. | Crash: No Fire: No | 600 |
| Jan 2020 | SERVICE BRAKES | THE CRASH MITIGATION ACTIVATED TWICE IN TWO DIFFERENT SITUATIONS ALMOST CAUSING ME TO GET REAR ENDED TWICE. THE FIRST TIME WAS WHEN I WAS GOING THROUGH A ROUNDABOUT, THE CAR IN FRONT OF ME WAS A NORMAL CAR LENGTH AHEAD AS WE BOTH ENTERED THE CIRCLE. THE CAR IN FRONT TURNED LEFT AND I WAS GOING STRAIGHT THROUGH. AT THIS TIME THE CAR WAS OUT OF MY WAY AND IN THE TURN AND SUDDENLY MY CAR SLAMMED ON THE BRAKES ALMOST TO A COMPLETE STOP. THE CAR BEHIND ME ALSO STOPPED ABRUPTLY AND NEARLY REAR ENDED ME. MY LEFT HAND WAS RESTING ON THE WHEEL AND THE SUDDEN STOPPAGE MADE MY FINGERS CRUNCH UP INTO THE STEERING WHEEL FEELING LIKE A "JAMMED" FINGER. THE SECOND TIME THE CRASH MITIGATION ACTIVATED WAS AT 0550 IN THE MORNING ON THE WAY TO WORK. I WAS ENTERING A 4-WAY WITH NO VEHICLES IN FRONT OF ME. I WAS APPROACHING THE INTERSECTION AT AROUND 25 MPH AND MIDWAY THROUGH THE INTERSECTION THE CAR SLAMMED ON IT'S BRAKES ALMOST TO A CLEAR STOP. I DOWN SHIFTED AND WHEN IT RELEASED I PRESSED THE GAS AND ABOUT 2 SECONDS LATER IT ACTIVATED AGAIN. THE VEHICLE BEHIND ME LAID ON HIS HORN IN ANGER THE ENTIRE TIME AS HE ALMOST HIT ME TWICE IN THAT EVENT. THE 4-WAY I WAS APPROACHING HAD NO VEHICLES GOING THROUGH, HOWEVER THE RIGHT SIDE ENTRY HAD A VEHICLE STOPPED AT THE LIGHT AND THAT PARTICULAR SIDE IS ELEVATED AS IT COMES DOWN A SLIGHT HILL. BOTH OF THESE EVENTS WERE TERRIFYING AND NOW I AM AFRAID THAT THIS VEHICLE WILL DO IT AGAIN AT ANY TIME WHEN I AM IN AWARE. I FEEL THIS VEHICLE IN IT'S CURRENT STATE IS UNSAFE AND MY CONFIDENCE IN IT IS VERY LOW. I DRIVE ABOUT 100 MILES EVERY DAY FOR WORK AND AM NERVOUS ABOUT THE CRASH MITIGATION SYSTEM CAUSING ME TO GET REAR ENDED. I AM 43 YEARS OLD AND HAVE NEVER BEEN IN AN ACCIDENT AND NOW I'M FEELING IT IS NOT IF, BUT WHEN. VERY UNSATISFIED WITH THIS PURCHASE NOW AND FEEL OTHERS MUST BE HAVING SAME ISSUES. | Crash: No Fire: No | 1,600 |
| Jan 2020 | ELECTRICAL SYSTEM,WHEELS,ELECTRONIC STABILITY CONTROL (ESC) | OVER 4 WEEKS AGO, 2 WEEKS AFTER LEASING THE 2020 CAR, THE DASHBOARD STARTED TO DISPLAY NUMEROUS ERROR MESSAGES. THE CAR WAS EVALUATED AT THE DEALER, HONDA OF FREEHOLD, NJ, AND I WAS TOLD THAT A CERTAIN MODULE FAILED. SOON THEREAFTER A TIRE WARNING LIGHT ALSO STARTED TO DISPLAY AND ONCE AGAIN THE DEALER TOLD US NOT TO BE CONCERNED AS IT IS LIKELY AS A RESULT OF THE SAME MODULE. NOT TAKING THEIR WORD FOR IT, I BROUGHT THE CAR TO A COSTCO REPAIR SHOP AND A LARGE NAIL WAS DISCOVERED IN THE TIRE. I'VE BEEN IN TOUCH WITH THE DEALER AND HAVE ALSO CALLED MANY TIMES TO THE CORPORATE OFFICES. THE SAME ANSWER WAS GIVEN ' THE PART IS ON BACK ORDER AND 'WE WILL CALL YOU WHEN WE GET IT'. NO ADDITIONAL INFORMATION OR SUGGESTION WAS GIVEN TO US. IN THE MEANTIME, OVER 4 WEEKS LATER, ALTHOUGH THE CAR IS DRIVABLE NONE OF THE SAFETY FEATURES ARE OPERATIONAL AND I AM NOT SURE WHAT WARNING LIGHTS TO TRUST OR IGNORE. | Crash: No Fire: No | Unknown |
| Dec 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2020 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO ATLANTIC HONDA (1375 SUNRISE HWY, BAY SHORE, NY 11706) WHERE IT WAS DETERMINED THAT THE FAILURE OCCURRED BECAUSE THE CONTACT DID NOT KNOW HOW TO DRIVE A STICKSHIFT VEHICLE. THE DEALER REPAIRED THE VEHICLE BY REPLACING THE CLUTCH PRESSURE PLATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500. | Crash: No Fire: No | 2,500 |