Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ford F-150 Complaints
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
506 Total complaints
17 Crash reports
3 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ford F-150 complaints?
17 Crash
3 Fire
11 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2020 Ford F-150 complaint categories?
POWER TRAIN 160
ENGINE 55
UNKNOWN OR OTHER 35
VISIBILITY 32
ELECTRICAL SYSTEM 28
VISIBILITY/WIPER 15
POWER TRAIN,ENGINE 14
FORWARD COLLISION AVOIDANCE 7
STRUCTURE 7
SUSPENSION 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2023 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to properly accelerate. Additionally, the vehicle was jerking and vibrating while attempting to accelerate with the "Check Manual" message displayed. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 59,000. | Crash: No Fire: No | 59,000 |
| May 2023 | VISIBILITY/WIPER | purchased 2020 Ford F-150 XL. Ford, New condition, Ford held the truck back for a wiper arm recall. The repairs were made and we drove it home noticing the wipers were not parking down off the line of sight. After removing the arm to proceed to adjust to the spline I found keyways had been installed so these arms are fixed, ( Nonadjustable). This fix is not acceptable. these arms are in the way. The recall was not satisfied. Danger! | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN,ENGINE | The contact owns a 2020 Ford F-150. The contact stated that the check engine warning light remained illuminated due to the excessive oil consumption of the vehicle. The contact took the vehicle to the dealer who diagnosed that the PCM module failed and needed to be replaced. Additionally, the dip stick needed to be replaced with a longer dip stick. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000. | Crash: No Fire: No | 72,000 |
| May 2023 | POWER TRAIN,VEHICLE SPEED CONTROL | When I put my truck in gear from park it makes a loud banging noise. Also, my transmission makes loud noises when shifting into various gears. When using cruise control the other day the transmission violently jerked my truck as it was downshifting. I thought the transmission was going to break. I've taken it to the dealership multiple times and they say the transmission has "slack" in it. No fix for it while it. I have about 38,000 miles on it and this has been happening more frequently but it started at about 10,000 miles. No matter what driving mode I'm in the transmission just doesn't shift properly. Please do something about this as Ford doesn't think there is a problem when clearly there is. | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN,ENGINE | while I was driving, all of a sudden I noticed no power was going to the engine, I pushed on the gas pedal and nothing happened. The truck stalled, I quickly pull over to a safe spot, and turn the engine off. Dash had lit up with "Auto Startstop feature needing me to put the truck in park and restart the engine" scary as it lost power while driving which thankfully I was able to pull over to a safe spot. | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | The contact owns a 2020 Ford F-150.The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was consuming 3-quarts of oil every 5,000 miles. The vehicle was taken to the dealer, who advised the contact to join the class action lawsuit. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 15,000. | Crash: No Fire: No | 15,000 |
| Apr 2023 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that on several occasions while driving at various speeds, the vehicle experienced hard shifting. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The contact was advised to take the vehicle to a local dealer for further diagnostic test and repair. The local dealer was made aware of the failure; however, the part for the repair was on backorder. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 47,242. | Crash: No Fire: No | 47,242 |
| Apr 2023 | POWER TRAIN | When putting vehicle in gear transmission makes a loud clunk when shifted from Park to Drive. Vehicle also makes loud banging noise when shifting, followed by a harsh jerk. When coming to slow stops does the same thing. Vehicle has 40,000 miles. It has been going on from the day I bought it. Was told this is normal which does not seem right. I have owned another 2018 F150 with 6 speed transmission and had no issues. | Crash: No Fire: No | Unknown |
| Apr 2023 | VISIBILITY/WIPER | The contact owns a 2020 Ford F-150. The contact stated that when the vehicle was started, the windshield wipers operated independently and continuously. The vehicle was taken to a dealer where it was diagnosed with an unknown part needing to be replaced. The vehicle was not repaired. The manufacturer notified the contact that the vehicle was not included in an open recall. The failure mileage was approximately 49,500. | Crash: No Fire: No | 49,500 |
| Apr 2023 | UNKNOWN OR OTHER,VISIBILITY | I was driving my car in the highway and out of the blue the sunroof exploded and shttared glass was all other the vehicle, there was no object causing it | Crash: No Fire: No Injuries: 1 | Unknown |
| Apr 2023 | UNKNOWN OR OTHER | The Display Screen on the truck goes completely black and resets itself. USB's don't function all the time. I was told when I brought the vehicle in for the first oil change after purchase that no issued were detected. It has continually happened. The screen goes black again, USB works intermittently, speakers are static and cannot get connection to any phone. Finally the dealer reported an issue with the sensor when I brought the truck in again for an oil change. So I waited for the part to arrive. I also stated my wheel locked and I was unable to drive it. They didn't find anything wrong. First time to get it repaired. The new sensor blew and the car didn't start. They had to put the old sensor back in so I had a truck to drive and order another. The second scheduled visit, the dealer couldn't find the part. I was told when I scheduled my 3rd visit, this part has been in demand for the last year because of the issue. I am now here for the 3rd visit, and told I need to pay the extended warranty on a part that basically runs the display of the car but can also cause the car not to function. During this time I have still had an issue with the steering wheel locking and the key doesn't turn. This has happened on 3 different occasions. I've had to try and move the steering wheel continuously and shake it leaving me stuck until I can get it to unlock. Again.... no one can find this issue and says its not the starter. If the truck went completely dead with a damaged sensor then the sensor may also control the steering wheel locking. No dealer has an answer for me. I do not want to be stranded and have this happen again. There have been no messages regarding any failures except for the screen just going black, forcing me to use my phone for navigation etc. | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY/WIPER | Drivers Side Wiper Blade Arm has detached and flew off during use in a rainstorm. I was able to retrieve the wiper blade arm from the road. There is nothing holding it tight on the round silver cylinder it seats on to. I am able to lift the arm straight off the round cylinder it should be locking to. This is not safe and will happen again. I have seen other year F150 recalled for this issue. Is my 2020 F150 going to be included. | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN | The truck has the 10 speed automatic transmission that doesn’t shift correctly it sticks in a gear to a high rpm then shifts really hard | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN | Ten Speed transmission shifts very roughly and often has a loud cluck accompanied by vibration when shifting in the mid-range gears. Also will "lurch" when shifting gears under light acceleration | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY | Rear window cracked along entire length, and shattered. Heated defrost for rear window was activated prior to parking vehicle. Shattered window noticed two hour later when returning to vehicle. Police report filed 3/5/23. | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN | Gear shifting is harsh and erratic. Seems to be lower gears more than higher. Seems to occur more frequently when cold or recent start but is happening more frequently each passing week. Often shifting from P or R to D does not shift to 1st gear and when pressing accelerator engine revs like in N and then will Jenk into gear. Occasionally when at drive speeds will feel the gears not engage like in a passing or acceleration shifts very hard or misses gear with no forward acceleration. | Crash: No Fire: No | Unknown |
| Feb 2023 | AIR BAGS | I hit another vehicle in the passenger side head on at 55+ MPH and the air bag did not deploy. Air bags in the other vehicle did deploy. No prior warning. Police, wrecker driver, and others questioned why the bags did not deploy. I had neck, back, arm, chest and hand injuries. Accident report annotated that the air bags did not deploy. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Feb 2023 | ELECTRICAL SYSTEM | While driving my 2020 Ford F150 a few days ago I was stopping for a red light. After stopping the truck completely powered off and gave a warning alert on the dash that stated " Auto Start Stop Shift to P, then Restart Engine. During this time the red battery light was also on and the Auto Start Stop light that normally light green when active or gray when inactive was yellow and flashing. I have since taken the truck to my local dealer who cant seem to find a issue. I have however done my own research online and have been seeing that this seems to be a well known issue with Ford brand. | Crash: No Fire: No | Unknown |
| Feb 2023 | STRUCTURE,VISIBILITY | The sunroof will leak through both the rear passanger seatbelt assembly which could damage the integrity of the seatbelt and/or seatbelt mount. Additionally, water will come out of the microphone/sunroof controls above the driver, which can cause the driver to become distracted and/or momentarily visually impaired. There are multiple posts in forums about this issue and I think it should be addressed by the NHTSA. | Crash: No Fire: No | Unknown |
| Feb 2023 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN | Transmission failure. This truck has been at the local dealership since December 30, 2022 and had 3 transmissions installed. These are the 10 speed transmissions. The truck was shifting hard, accelerating on its own and sometimes had no power then started leaking transmission fluid to the amount of blowing white smoke from the rear of the vehicle. They have replaced the transmission, torque converter, and pump. The latest attempt to fix it is to replace the transmission cooler. Unknown at this time if that repair will resolve the issues. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN | Ford 10 Speed Transmission Problems Rough Shifting, sluggish gear changes, shifted gears randomly, and into neutral. Its a safety concern especially on freeways and highways. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER | Underbody shield came down and had to be replaced. It’s a black piece under truck that would have fallen off truck and could have blown up at another car. The truck has only 28263 miles on it and it should not be coming apart . I was told it is to protect the motor so I had a new one put on but the Dealership said it gets wet and there is cardboard that get heavy and makes it fall down and potentially fall off and litter the roads. I can’t believe this part has been put on the trucks and is ok.. VERY DANGEROUS WITH IT FALLING OFF TRUCKS DUE TO WET weather.. | Crash: No Fire: No | Unknown |
| Feb 2023 | LATCHES/LOCKS/LINKAGES | My Tailgate randomly opens while driving down the road. Several times, tools have slid out the back of the truck bed. This is a hazard to the trailing vehicles and costs me money in losses. Ford has a recall, but people are still experiencing the same issue. Ford will do nothing to guarantee the tailgate is fixed. | Crash: No Fire: No | Unknown |