Complaint volume
207 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Traverse Complaints
207 consumer-submitted complaints on record for the 2020 Chevrolet Traverse, grouped by component category.
207 Total complaints
11 Crash reports
1 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 1 fire report, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 47 complaints, with an average reported failure mileage of 49,726 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, engine and engine cooling?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Traverse?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Traverse complaints?
11 Crash
1 Fire
5 Injury
0 Fatality
12 Towed
5 Medical attention
What are the most common 2020 Chevrolet Traverse complaint categories?
ENGINE 37
UNKNOWN OR OTHER 24
ENGINE AND ENGINE COOLING 21
POWER TRAIN 20
ELECTRICAL SYSTEM 11
FUEL/PROPULSION SYSTEM 6
SEAT BELTS 5
UNKNOWN OR OTHER,ENGINE 5
ELECTRICAL SYSTEM,ENGINE 4
SERVICE BRAKES 4
207 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2024 | POWER TRAIN | While taking off after being stop the alclenton the tramssmion slip into gear late and you can notice it while foot on pedel after u take off oil was.change but still the same delership says it comon with this suv | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | After getting my suv back i been notice that ticking sound while driving over 40 mph can't pin point were it coming from the dealership or anybody cannot locate it it happens with speeds.over 40 not exxeced over 60 mph | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | On 10/12/24, I received an error code that my charging system needed serviced. I was about an hour from my house when I saw the error. I immediately turned on the voltage display and it said the voltage was 11.8. As I was driving home I had an additional error message that said entering battery saver mode. Luckily, I made it home before I was left stranded on the side of the road in the middle of the night. With only 57,323 miles on my car, I had NO idea it would be the alternator. I took my car to Auto Zone to have the battery tested and they said it was fine. I had my mechanic check on Monday 10/14/24, and it turns out the alternator was indeed bad. S | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | Special coverage for 2019 and 2021 model traverses for front exhaust pipe - but not for 2020 models and it’s the exact same issue. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN,STRUCTURE,ENGINE | 2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger. | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER | I have a 2020 Traverse and it randomly got a hole in the manifold. It was repaired and then not even a year later i have another hole. It makes this god awful loud noise, when we took it to the body shop they said that this is a common problem in these Traverses. We are going to have to pay almost $2,000 on top of what we paid last time to get it repaired, but this time they have to replace the entire thing. I think that this should be looked into and possible reimbursement for people having to replace an entire manifold on their car. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,ENGINE | My rear exhaust manifold cracked, was told there should have been have been a recall on them bc they are defective. GM is covering 2019 and 2021 Models, but not 2020 models. I had to replace my alternator at the Chevrolet dealership 6 months ago. In the last month, have had the shift to park message come up on my car and that has something to do with the transmission. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | When putting my Traverse in park, the car will intermittently say "shift to park", causing me to have to put it back ion reverse, put it back in park and hope it works. The car will not shut off if it says it's in park, causing you to be stuck in there. Also could cause it to not start if the vehicle thinks it's not in park. To note as well, there is already a recall out for 2018-2019 chevy traverse models, along with others. This needs to be extended to newer models as well. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | The contact owns a 2020 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shuddered. In addition, the contact stated that the gear shifter sometimes failed to shift into the intended gear. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,000. | Crash: No Fire: No | Unknown |
| Aug 2024 | SUSPENSION | The contact owns a 2020 Chevrolet Traverse. The contact stated that on several occasions while driving at undisclosed speeds and making a left or right turn, the vehicle was not stable and was moving unintendedly. On another occasion, while having maintenance service performed on the vehicle, the mechanic advised the contact that the rear toe links had rotted out due to corrosion and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed and determined that the rear toe links needed to be replaced due to the corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,036. | Crash: No Fire: No | 44,036 |
| Aug 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was parked, after starting the vehicle, the vehicle was making an abnormal sound. There was no warning light illuminated. The vehicle was driven to an independent mechanic, who researched the failure, and informed the contact of an undisclosed NHTSA recall; however, the VIN was not included. The contact was also informed that there was a hole in the exhaust system. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | Similar to [XXX] . Exhaust bracket broke, was fixed but stress caused converter to break at engine connection. All other years of this generation are recalled but 2020. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | According to Special Coverage bulletin N242445280, some 2022 Traverse units may have a condition where the mounting bracket on the front exhaust pipe can separate from the pipe. If this event were to occur, a hole can develop in the exhaust pipe at the bracket location, and a ratting or increased exhaust noise may be present. This is exactly what has happened to my 2020 Traverse. I took the car to the Chevrolet dealer where I was told that the recall did not pertain to my VIN. While that may be the case now, I am complaining to have this exact same issue applied to the 2020 and 2021 models as well. This design is exactly the same and should be included. My Traverse has an awful rattle where the bracket has broken off and a hole has worn through. It also throws a downstream 02 exhaust sensor code. | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The car has started to show a "Shift to Park" message on the dashboard when turning off the car. The car won't shut off until you give it a couple minutes and try again. This seems to be a consistent error with chevrolet models with a few years older and newer getting the recall. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | Broken bracket for exhaust system. This is know issue in several model years, but have only issues Special Assessment for some years to cover cost even though the same setup in multiple model years (N222385510). | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE AND ENGINE COOLING | The bracket on the front exhaust pipe broke off and created a hole in the exhaust pipe which caused the catalytic converter to become detached from the engine. A recall has already been issued for the previous model year of traverse but the issue is still occurring on this year vehicle. | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER | The vehicle is in park and then turned off but I get the "shift to park" notice that is persistent. While it's doing this, the dash display clearly shows a "P" for park so it is in the correct gear but not recognizing it. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM | Car battery drained after it sat unattended for 3 days. A jump-start started the car normally and it functioned normally until turned off. Once turned off, the hazard lights would randomly turn off/on, the door locks would randomly lock/unlock, and the parking lights would randomly come on. Replacing the primary battery had no effect. Outcome: Due to seemingly poor design, a drain pipe passes over the BCM (Body Control Module) and drips water directly into it. The mechanic indicated that this is a known issue to Chevrolet, but I do not see any information in the NHTSA about it. Hefty replacement part/labor cost. | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER | The backup camera in my Chevy Traverse stopped working a few months after purchasing the vehicle new. Whenever the car is put in reverse a black screen appears with an exclamation point inside of a triangle. This seems to be an extremely common issue with 2020 Chevy Traverses as there is numerous postings on online message boards about the same issue of the backup camera dying shortly after purchase with no resolution. Today while backing up I struck another vehicle that was also backing up that I would have been able to see if the backup camera was working. It also appeared the audible object warning did not activate. Luckily there was only minimal damage to the vehicles. It is extremely difficult to backup the vehicle without the backup camera due to the length of the vehicle as well as blind spots in the rear windows. This issue seems to be ongoing with this model and is costing consumers significant amounts of money and time in shop because Chevy does not seem to be able to resolve the issue with their Traverse backup cameras. | Crash: Yes Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | According to General Motors, the new GM Special Coverage (N222385510) is only applicable the 2021 model year of the Chevy Traverse. The condition described includes the separation of the front mounting bracket from the front exhaust pipe. This happened to prior year models and are covered under a recall too. All years I searched as well as my mechanic. My vehicle is a 2020 and the same issue is present but has not been covered under a recall. | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER | Rear view camera does not work most of the time. This in turn shuts down Surround Vision system. Cannot see behind the vehicle when this occurs. Has been an issue since new, fix was attempted by dealer several times but has never been resolved. | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER | Exhaust System Flex pipe failed causing additional exhaust noise due to exhaust discharge,before catalitic converters this caused MIL light fault P0420 and potential exhaust leakage under passenger area of vehicle. Vehicle issue has been confirmed several times by dealer and quoted $1800 repair | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | Hole in the flex pipe which seems to happen with them all as there have been recalls on years 2018,2019, and 2021. | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | the exhaust broke, sounded like I was a race car driver. Muffle making loud noise while parking and driving | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE,FUEL/PROPULSION SYSTEM | Faulty exhaust issues | Crash: No Fire: No | Unknown |