Complaint volume
207 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Traverse Complaints
207 consumer-submitted complaints on record for the 2020 Chevrolet Traverse, grouped by component category.
207 Total complaints
11 Crash reports
1 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 1 fire report, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 47 complaints, with an average reported failure mileage of 49,726 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, engine and engine cooling?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Traverse?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Traverse complaints?
11 Crash
1 Fire
5 Injury
0 Fatality
12 Towed
5 Medical attention
What are the most common 2020 Chevrolet Traverse complaint categories?
ENGINE 37
UNKNOWN OR OTHER 24
ENGINE AND ENGINE COOLING 21
POWER TRAIN 20
ELECTRICAL SYSTEM 11
FUEL/PROPULSION SYSTEM 6
SEAT BELTS 5
UNKNOWN OR OTHER,ENGINE 5
ELECTRICAL SYSTEM,ENGINE 4
SERVICE BRAKES 4
207 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | While driving the stereo went off, the ac, the car stopped in middle of the road and I lost all electrical. I tried turning back on and the emergency brake light was on and the dash said "Steering Assist is Reduced, Drive with Care.” I was able to put it in neutral and get it out of the way. Battery is good Fuses were all checked 350 replaced Car isn’t starting or Turing over, but some of the lights have turned on. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | Brakes have screeching noise Transmission jumps when changing gear The shift to park is so constant can not even go out because it takes more than 20 to 30 tries for it to accept park and turn Vehicle off! I have taken it to the dealer for the concern stated no recall or warranty At this point I am afraid to even leave it in shift to park and walk to the store and it gets stolen or leaves me stranded with my children | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | I have 37,000 miles and have taken it to a Chevrolet dealer for all suggested routine maintenance. It started shuddering so I took in to dealer. They said known issue and may need a new torque converter which would cost approximately $8500. They suggested I try changing the transmission fluid even though suggested at 45,000 miles. They said to drive 200 miles and see if it goes away. I haven't yet put 200 miles but am very concerned there is a bigger issue with the Traverses out there and afraid this is a band-aid and feel a recall may be inevitable. Just wanted to share with you. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | 2020 Chevrolet Traverse started to shudder and hard shift between 25 to 30 miles per hour. Vehicle only has 64,925 miles on it (4,925 miles above warranty). Vehicle was taken to garage and told the torque converter along with valve body was needed to be replaced. The torque converter malfunctioned right after warranty expired due to mileage and could have left my family stranded on the side of the road. The components have been inspected by Chevrolet manufacturer and they deemed they needed to be replaced and replaced them. No lights or anything came on the only sign was the shudder and hard shift which if not taken in immediately could put the owner past the warranty mileage. Vehicle was purchased brand new and routine maintenance conducted. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | We have had multiple issues with the exhaust system and the brackets that hold the catalytic converter in place. The catalytic converters have been replaced two times in the last 3 years with them currently needing to be replaced AGAIN. This is supposed to be our family car and it is in no way reliable. Not when we have to take it in every couple thousand miles on it to have the exhaust system repaired. We have had it into the dealership multiple times to confirm the problems. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | Bracket fell off of the exhaust pipe on my 2020 Chevrolet Traverse LT, which in turn cracked the exhaust pipe, making my car create this loud noise every time the car was accelerating. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, the exhaust system made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where it was determined that the front clamp on the exhaust system was loose. The dealer tightened the clamp; however, the failure persisted. The contact related the failure to TSB Number: PIP5681A (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failures). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000. | Crash: No Fire: No | 68,000 |
| Apr 2026 | UNKNOWN OR OTHER,ENGINE | Issue documented in PIP5681C | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,UNKNOWN OR OTHER | 2020 Chevy Traverse High Country Exhaust bank 1 and bank 2. Transmission shudder. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE,FUEL/PROPULSION SYSTEM | Failing front exhaust pipe mounting bracket. GM has a special coverage program (N212356540) for 2019-2020 Chevrolet Traverse which covers the repair for 15 years or 150,000 miles from the original service date. The coverage is VIN specific. My vehicle has been having this issue for two years now and my VIN is not covered. This is unfair to the consumer/Chevrolet owners who's VIN's are not listed. This is an obvious ongoing problem for many Chevrolet Traverse owners, it should be an active recall on all 2018-2023 Chevrolet Traverse owners. Especially since Chevrolet/GM is aware of the problem. Most of us are paying off our vehicles because we can't afford a new one and GM is not providing assistance for some of us who at no fault of our own are having to pay for a defect they are aware of. | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | Active GM coverage on exhaust falling off, does not include all vins affected. My car is affected by this exact issue reported and refusal to fix or repair issue, because vin “not included” (n212356540) is gm special coverage for exhaust falling off that isn’t including all vehicles affected | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER,ENGINE | The exhaust has a leak. Loud noise, rattling coming from exhaust. Smell of fumes in the cab of the vehicle. I believe there is a recall for 2018,2019,and 2021 year models for this same issue but no recall for the 2020 model. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP. Exhaust is leaking into passenger cab due to a defective exhaust mounting bracket. Was replaced 1 year ago at the dealer at considerable cost to vehicle owner. Now this defective part has failed a second time. A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP. This presents a health hazard as well as financial loss due to defective manufacturing. Other years of this particular vehicle have been recalled and this defective part was repaired/replaced it is supected to replaced with the same defective OEM part due to its repeated failure. It is unclear why this model year has been discriminated against. A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | ELECTRIC DOOR LOCK OF FRONT PASSENGER DOOR DOES NOT UNLOCK DOOR. PLUNGER TRIES TO MOVE UP WHEN ENERGIZED BUT STAYS IN LOCKED POSITION. DOOR DESIGN DOES NOT INCLUDE MECHANICAL KEY UNLOCK OVERRIDE. A FIRST RESPONDER WOULD NEED NEEDLE NOSE PLIERS TO LIFT UP THE DOOR LOCK STEM. THIS FAILURE PUTS ANY PASSENGER AT RISK OF DELAYED EXIT. THE LEFT REAR PASSENGER DOOR HAD THIS FAILURE MAY 2024, NO PRIOR SYMPTOMS. THE DRIVER DOOR HAD THIS FAILURE A FEW MONTHS LATER. EACH REPAIR COSTS OVER 700, DEALER IS AWARE OF THESE FAILURES. NO WARNINGS OF THIS FAILURE VISIBLE. NO INSPECTIONS MADE OTHER THAN DEALER | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | 2020 Chevrolet Traverse vehicles may experience a loud, rumbling exhaust leak caused by a failing front exhaust pipe bracket weld, frequently noted in complaints. While special coverage exists for other model years, 2020 owners are experiencing similar issues, with some reports suggesting it may not be covered under the same official, extended recall. My vehicle is experiencing the same issues that the 2019, 2021, and 2022 model are experiencing why is my 2020 and other owners of a 2020 year skipped to be covered for this identical problem. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Failed/failing hydraulic timing chain tensionors. Common issue for this engine said to be caused by poor oiling. After speaking to many shops, this is just one of the many, very common issues that occurs in this vehicle. Started on February 20th, 2026. There are no warning or check engine lights on for this issue. People who are unfamiliar with the symptoms may be driving a vehicle that may suddenly stop running without warning as there is no light illuminated on the dash. Online it states that this may be caused by not performing oil change services on time. For my particular situation, I am a preventative maintenance specialist for the past ten years. I am professionally trained and perform PM services daily. I know my Traverse has been very well maintained and serviced with premium synthetic motor oil since my ownership. And despite this, I am now having to pay a significant amount of money to have this fixed or risk the safety of myself, my family and really anyone else on the road. My vehicle is available upon request any time. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | Front exhaust bracket weld failed creating a hole in the exhaust system, as covered by GM Bulletin PIP5681C. This resulted in a loud noise as well as exhaust leaking into the cabin since it is near the engine, right above the drivers center console | Crash: No Fire: No | Unknown |
| Feb 2026 | SEAT BELTS | My seat belts do not click when fastened or stay fastened. Sometimes I have to try several times to get the seabelt to click. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEAT BELTS | Vehicle: 2020 Chevrolet Traverse VIN: [XXX] Mileage: 50,100 miles Ownership: Original owner The driver’s seat belt intermittently fails to latch. This is a primary safety restraint system, federally required, and critical for occupant protection. The failure occurs randomly and cannot be reliably duplicated. The dealer inspected the seat belt buckle and confirmed no debris or obstruction. The dealer was unable to duplicate the issue during their inspection. Video documentation from the owner of the intermittent failure is available. This appears to be a premature mechanical failure of a safety-critical component. The vehicle is only 50,100 miles and properly maintained. Failure of the driver’s seat belt could prevent proper restraint in an accident, creating a serious safety risk. There are no open recalls related to this issue, and the vehicle is out of warranty. I contacted the manufacturer about goodwill assistance for repair. They confirmed that, since there are no open recalls, the issue cannot be duplicated, and the vehicle is out of warranty, they will not provide reimbursement or cost assistance. The driver’s seat belt should not fail during the expected life of the vehicle. At 50,100 miles on a 2020 Traverse, this appears to be a premature mechanical failure of a safety-critical component. I am submitting this complaint to document this issue for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was shifted into the park(P), the message "Shift to Park" was display on the instrument panel. No warning light was illuminated. The contact stated that the gear shifter was shifted out of park and back into park several times before being able to turn off the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| Jan 2026 | ENGINE | Cracked flex pipe. Common issue with all traverse models/years. Needs to be addressed and recalled! | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | The forward exhaust bracket weld broke causing a rattling noise and allowing exhaust fumes into the car which is incredibly dangerous. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | Vehicle is current at 101,102 Miles, however, the issue started to occur at 75,350 miles. It is the common issue crack in the exhaust pipe just before the flex exhaust tube due to poor welding of the bracket causing the exhaust system to rattle and leak exhaust into the cabin. The same issue has been addressed under Special Coverage N222385510 for 2021 vehicles, and another one was issued for 2019 Chevrolet Traverse and Buick Enclave vehicles. GM Bulletin PIP5681C describes the issue in detail and acknowledges that the same process was used on their 2018-2022 vehicles, but they are only covering the repair of the 2019s and 2021 vehicles. Exhaust fumes do reach inside the cabin of the vehicle especially on calm mornings that have no breeze. This is a potential carbon monoxide hazard. The is no scrape marks or damage to the undercarriage that would have caused the issue, only the heating and cooling of the exhaust system. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was parked and occupied in the vehicle, there was a rattling sound coming from the front of the vehicle while stationary or while driving. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was determined that the exhaust mounts needed to be replaced. The vehicle was not repaired. The contact related the failure to Special Coverage Adjustment: N222385510 (Front Exhaust Pipe); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 118,000. | Crash: No Fire: No | 118,000 |
| Jan 2026 | UNKNOWN OR OTHER,ENGINE | The vehicle just suddendenly shuts down when driven on the freeway, according to Tillery Chevrolet GMC the engine cracked and needed to replaced for total of $17,291.94 | Crash: No Fire: No | Unknown |