Complaint volume
667 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Silverado Complaints
667 consumer-submitted complaints on record for the 2020 Chevrolet Silverado, grouped by component category.
667 Total complaints
13 Crash reports
9 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 9 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 191 complaints, with an average reported failure mileage of 40,829 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Silverado complaints?
13 Crash
9 Fire
7 Injury
0 Fatality
36 Towed
6 Medical attention
What are the most common 2020 Chevrolet Silverado complaint categories?
ENGINE 125
POWER TRAIN 120
SERVICE BRAKES 40
STEERING 33
UNKNOWN OR OTHER 30
ELECTRICAL SYSTEM 23
POWER TRAIN,ENGINE 20
STRUCTURE 14
ENGINE AND ENGINE COOLING 13
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 11
667 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | ENGINE | While driving my truck the engine completely shut down. All the dash lights came on initially but then only the check engine light stayed on. My truck never would start back up after that. It was towed to GM dealership who diagnosed catastrophic engine failure. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | Odometer Fraud. The contact was attempting to purchase a 2020 Chevrolet Silverado 1500. The contact stated that while attempting to obtain a loan from the bank for the vehicle, it was discovered that there was a mileage discrepancy after obtaining a Carfax report. The vehicle was a private sale. At the time of the initial inquiry on Facebook Marketplace, the vehicle mileage was 63,000. The contact discovered that the mileage was 203,000. | Crash: No Fire: No | 203,000 |
| Jun 2025 | POWER TRAIN | When accelerating the transmission shakes violently under the hood. It shakes so bad that other vehicles can hear it the vibration is intense until you take your foot off the gas and then try to accelerate again it happens a few times then it’ll stop until the next red light. Slowly accelerating makes it worse but doesn’t matter either way. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | Was driving on highway and vehicle went into "engine power reduced" and dropped from 60mph down to 35mph and then steadily decelerated down and wouldn't go over 18mph. Per mechanic it is the engine coolant control valve and the part is not available and could be months to a year before the part is available. Online shows this is a widespread issue with GM / Chev vehicles but no recall has been ordered and parts not available anywhere. Completely unacceptable to pay $65000 for a vehicle that is just barely 5 years old and have this kind of issue and manufacturer doing nothing about it. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | When a Check engine light is on it's for a low voltage on the charge air coolant sensor, took to the chevy dealer, they replaced a connector to the sensor, at a cost of $600 never got off lot, light returned, they then said I need a new engine wiring harness at a cost of $10.000, the dealership said this is a problem with these trucks and GM knows about it but won't recall them. Now I'm struck with a 5-year-old truck that I can't use, When this light is on, I also receive an Emission system warning, and the truck deregulates and goes in limp mode. as speed is reduced it becomes dangerous to drive in traffic, as GM knows about this, they should recall these trucks and fix the problem, they even say it's because cutting corners on the wiring harness cover causes this problem. as a senior living on a fixed income there's no way my wife or I can get this repaired, so were forced to drive it in limp mode until it dies on us, hopefully not in heavy traffic. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | Lost power steering! Almost impossible to make any turns. The dash has ESC fault and power steering fault. Says drive careful! How can I drive careful if I can't turn the truck? Only 79k miles! GM must recall their bad design and replace it with a design that is proven not to fail! | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | Vehicle started and behaved as expected when leaving my home and for a dozen lights or so between my home and place of the incident. While stopped at a red light, the auto stop function shut the truck down as normal. On re-start when getting green light, after releasing brake pressure, the start up was belabored for two turnovers before starting up. As I pulled off the stop with a green light, the dash lights illuminated and display started rolling through system failures, one of which was the brakes system and ESC. I cautiously proceeded through my turn to a thankfully quiet intersection as the brakes were completely unresponsive. I had ZERO brake function. I was able to slowly come to a rolling stop enough to get the truck in park where I turned it off and back on and the brake function returned. I cautiously drove to the local chevy dealer where I was informed that the battery drain pulls from low voltage when it needs extra power for start up. This is utterly terrifying that it is even possible for the battery to start the truck WITHOUT ANY BRAKE FUNCTION. Had this happened just two lights before or after where I was, it would have been a news headline. I could have easily been headed up and over a bridge leading to a catastrophic event at the bottom where I would have been completely unable to stop my truck by any means other than a collision. I would have preferred a dead battery at a red light. Seems a whole lot safer. I'm now stressed beyond measure at the thought of some failure in the future that could lead to another event such as this. My truck is now a nightmare wondering what electrical malfunction is going to put me and/or my wife and daughter in a life or death situation, let alone others on the road. This shouldn't even be an option for the truck to start at the expense of a critical safety function. Not to mention there is no function for the auto start stop system to be deactivated permanently by my choice. I am beside myself and scared to drive. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | I am writing to formally lodge a complaint regarding my Chevy vehicle, which is experiencing significant engine issues. The motor is knocking, and the check engine light has illuminated with trouble codes P0011 and P0016. These codes indicate problems with the camshaft and crankshaft timing on Bank 1 (driver's side in a V6/V8 engine). Specifically, P0011 signifies that the camshaft timing is over-advanced, while P0016 points to a correlation issue between the camshaft and crankshaft positions. These issues are often related to the Variable Valve Timing (VVT) system and may be caused by faulty camshaft or crankshaft sensors, timing chain problems, or solenoid issues. This situation directly correlates with a recent recall affecting similar VIN numbers for 2021-2024 models with similar engines. An independent service has confirmed that my truck requires a new engine, which aligns with the issues addressed in the aforementioned recall. I urge the NHTSA to investigate this matter further and consider extending the recall to include my vehicle, as the problems I am experiencing are consistent with those covered by the recall. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | Oil pump went out. Got it repaired. Then, a few days later, while driving on the freeway at 70MPH the engine made a lot of noise then quit in middle of the freeway leaving me vulnerable to being hit. Was able to coast in neutral to the edge of the road. Has 73000 miles on it. Dealer says I need an engine replacement after just spending $5,500 for oil pump replacement. Has been at the dealer over a month and no replacement engine is available. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | The engine seized up. Yeah, the truck is at a trusted mechanic and he told me that the engine seized. No warning signs. The truck wouldn't start and the engine light was on. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | The lifters failed which caused the camshaft to destroy itself. I am now looking at having to replace my entire motor because of this. This is a similar problem to the current recall going on with the 2021 through 2024 trucks with the same motor. I have 146,000 mi on my truck | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN,SERVICE BRAKES | The rear brakes of the vehicle are locking up while driving. The truck is a 2020 Chevrolet Silverado 1500 Crew Cab and 2020-2022 Chevrolet Silverado 1500 are listed as included in the recall per the NHTSA Campaign # 24V797000 recall. When searching the VIN number of our vehicle, [XXX] , it states that it is not included in the recall and has no unrepaired recalls. Our vehicle is experiencing the issue as outlined in the recall notice but is not currently included in the recall when it should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | I had the same transmission torque converter failure shuddering jerking as the class action lawsuit as the 2015-2019 8spd that are covered but 2020 is not..it is a known issue. I had a transmission repair shop replace torque converter and service transmission to repair transmission issue. I did not have any warning or check engine light | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | Cylinder Four misfire code. PO304 Dealer has discovered lifter failure. Total to replace all lifters on effected side $4300.00 Vehicle is garage kept and serviced per required dealership. All service records have been kept. No other issues with Truck 83K miles. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,SEAT BELTS | The contact owned a 2020 Chevrolet Silverado 1500. The contact stated that while stopped at a stop light, he observed smoke emanating from the area of the vehicle between the cab and the bed, prompting him and the other occupants to quickly evacuate. Within moments, the vehicle caught fire and was engulfed in flames. Local emergency services arrived and were able to extinguish the fire. The contact was informed that fire investigators on scene determined that the fire had appeared to originate in the electrical system associated with the seat belt located behind the rear passenger side seat. No warning lights were illuminated. The vehicle was towed to a tow yard and was likely to be deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and no injuries were reported. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V814000 (Seat Belts); the VIN was included, but the vehicle had already been repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000. | Crash: No Fire: Yes Towed | 100,000 |
| Jun 2025 | POWER TRAIN | This transmission has shifted terribly since day 1. It currently has 114,000 miles. It would slip gears going up an incline. I was told the fluid was too slick. Fluid change at 30k. Started to stumble on downshift again. Fluid / filter change done. Brass, metal in filter/ pan. It will downshift so hard that it feels like you are getting rear ended at a stop light. 1-2 seconds after a complete stop, bam. Been down 9 weeks. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | Loss of power in my power steering due to corrosion of a ground strap. Found service bulletin 23-NA-201 issued 12/23 for the exact problem. The dealership stated there was no bulletin or covered under warranty and is being replaced with cost to myself. I had intermittent low speed "jerking" occasionally a few days before up to the incident. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING | Randomly. The power steering has stopped working. There is a widely reported issue with the power steering in 2020 Silverados and this model now needs to be included | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,ENGINE | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 75 MPH, the electronic stability control (ESC), traction control, and check engine warning lights illuminated. The contact stated that several safety features failed to operate. The contact stated that there was a popping sound coming from underneath the vehicle. The contact pulled over to the side of the road to turned off the vehicle and waited before restarting the vehicle; however, the failure persisted. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000. | Crash: No Fire: No | 65,000 |
| May 2025 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | My husband was driving our family truck onto the highway to merge into traffic, when he lost all engine power, several dash lights turned on, and a clanking noise started. This was an extremely dangerous situation because the truck stalled, while trying speed up into highway traffic. He swerved to avoid cars and pulled off to the right shoulder. This a major safety issue because if either of my teenage daughters had been driving the truck, they would likely not have been able to avoid an accident! Mechanics confirmed the truck had suffered a catastrophic engine failure while driving. The dealership confirmed a lifter failed causing the damage. They said the whole engine had to be replaced. GM offered to pay half of cost, proving they know this is an issue. The truck's not even 5 years old, so the fact that engine would just stop while driving, when we had kept up with regular maintenance, sounded bizarre to me. I researched online and learned of 2 class action lawsuits (CA & MI) claiming GM knows about this defect in their engine and continuing to sell trucks with the same safety issue. Not more than 2 weeks after our incident, hundreds of thousands of the 6.3L engines were recalled after a NHTSA investigatio. GM has issued several service bulletins internally on "failing lifters", but has not told the public of the safety hazard. The service bulletins acknowledge the issue, recommending GM mechanics use a lighter oil (SAE-0W20 instead of the customary SAE-0W40) or change the oil more frequently. (service update N212353840). But car owners don't know this! GM is putting lives at risk, as no one expects their engine to completely give out while on the highway. Thankfully, my husband has been driving for 35 years. Had it been a younger, more inexperienced driver, they would not have been able to recover from the engine failure, especially while merging into high speed traffic - causing a crash, injuries and possibly death. The public deserves to know. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | A few month ago this 2020 Silverado check engine came on in the middle of driving. It stopped shifting and almost caused an accident because it wouldn’t stop. I took it to the dealer and they found nothing wrong. Today, it is doing the same thing with faulty shifting, especially during first and second gears and when I initially accelerate. It is jumpy and worried and accident will happen if the car stops shifting like before. The check engine light is on again | Crash: No Fire: No | Unknown |
| May 2025 | SERVICE BRAKES | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the front wheels seized, and the contact was forced to pull over to the side of the road to restart the vehicle. This failure reoccurred a second time and while pulling over the front wheels seized, and the brake pad and rotors were visibly red. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | Transmission shudders started around 65k miles. Shop said it was recommended to do a transmission flush. We did that. Now at 72000 miles the transmission is locking up. It has been inspected by a reputable auto shop and they stated it needs a new transmission. The engine light came on when this issue happened. I was in the middle of traffic at a stop and when I started going it stopped abruptly and threw me forward. It was so violent that I thought I was rear ended. It did it two more times. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | My transmission keeps shuddering my whole vehicle after the new software was installed GM claims it’s fine and normal when in fact it’s going to cause an accident. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | 2020 Chevrolet Silverado with 72K miles has a bad Transmission Torque Converter. Warranty expired 2 months ago and will have to be replaced in the next 30 days. Had the truck checked out at a local transmission shop that said this is happening on every v6 Silverado that is being brought in. | Crash: No Fire: No | Unknown |