Complaint volume
667 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Silverado Complaints
667 consumer-submitted complaints on record for the 2020 Chevrolet Silverado, grouped by component category.
667 Total complaints
13 Crash reports
9 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 9 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 191 complaints, with an average reported failure mileage of 40,829 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Silverado complaints?
13 Crash
9 Fire
7 Injury
0 Fatality
36 Towed
6 Medical attention
What are the most common 2020 Chevrolet Silverado complaint categories?
ENGINE 125
POWER TRAIN 120
SERVICE BRAKES 40
STEERING 33
UNKNOWN OR OTHER 30
ELECTRICAL SYSTEM 23
POWER TRAIN,ENGINE 20
STRUCTURE 14
ENGINE AND ENGINE COOLING 13
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 11
667 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | POWER TRAIN | Vehicle Shudders between 35 to 60 mph consistent with torque converter / transmission issues. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | Engine shut off while driving home from work on15 October 2024. Driving home while raining. Engine just stop and wouldn't start again. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | From the time my vehicle had 30,000 miles on the engine, the engine light would come on and stay on with no apparent reason. I would take my car to my local Chevrolet dealer each time (by this time the light had gone out) and they could not find a problem. One technician told me that it sounded like a lifter problem that they were experiencing with these model vehicles. This happened approximately 8 to 10 times before the lifter failed. In January 2025, while driving on the Interstate Highway I experienced a sudden engine vibration and immediate 50% loss of power. Upon returning home, I took my truck to my local Chevrolet dealer where I purchased my vehicle. Upon inspection, I was told that it was apparent that a hydraulic lifter had failed. I left my vehicle at the dealership for the repair of the failed lifter which cost me $4,800. Two months later, I experienced the same problem with the engine, more violently vibrating. I again took my vehicle to the dealership and they confirmed another lifter had failed and took it in for repair under warranty from the prior lifter repair. I had again experienced more than 50% engine loss and had to get off of the interstate and travel on a side road because I could not maintain a speed over 45 to 50 mph. They repaired the same failed lifter bank that they had repaired the first time. Now, I am holding my breath, just waiting for the lifters on the other bank to fail for me to have to put in another $4,800-$5,000. I believe that this is an engine flaw that Chevrolet knows about. They have done nothing to fix this issue and have left it on the backs of the customer. Chevrolet needs to be accountable for these types of problems! | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Transmission shutter | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at speeds slower than 35 MPH, while coming to a stop, the vehicle down shifted unexpectedly, causing the vehicle to come to a jolting stop. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission fluid needed to be changed and the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Mar 2025 | STRUCTURE | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while the vehicle was parked inside the garage, he noticed a crack on the frame and there was water running back into the interior of the cabin and the backrest of the seat. There were no warning lights illuminated. On a separate occasion, the contact experienced water entering the cabin while it was raining due to the frame cracks. The contact contacted the water doctors and provided a diagnosis of frame crack in multiple locations, allowing water to enter the cabin of the vehicle and underneath the spoiler. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Mar 2025 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at approximately 15-20 MPH, the message “Engine Power Reduced” was displayed on the instrument panel, and the vehicle started shaking and decelerating. The vehicle was taken to the dealer who diagnosed that the engine wiring harness needed to be replaced. The dealer informed the contact that another part needed to be replaced; however, the contact was unable to recall the exact part. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact of a possible number for assistance. The manufacturer had opened a case regarding the failure. The failure mileage was approximately 124,000. | Crash: No Fire: No | 124,000 |
| Mar 2025 | POWER TRAIN,ENGINE | Engine misfiring multiple times over a period of 2 or 3 years. Took it to the dealership in Andrews Tx, could not duplicate misfire but saw over 600 misfires on a single cylinder, they said it was fuel pump failure. Replaced fuel pump. After a month misfiring started again. October of 2024 took it to dealership in San Angelo Tx, they were able to duplicate misfire, lifter failure. Replaced lifters and cam as it was beat up. One month after repair, vehicle started shuddering. Took it back to San Angelo service center, transmission issue, torque converter needs to be replaced. I refused the service as I would not spend $5,000 more after spending $10,000 to repair engine. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | transmission make noise | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | The engine started making a strange sound while driving. Was taken to dealership were it was found that the engine was going bad due to a lifter failure. The engine only has 64,000. miles on it and was maintained by dealerships for routine service. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Transmission blew whole driving | Crash: No Fire: No | Unknown |
| Mar 2025 | SUSPENSION | When the truck was less than 2years and less than 20,000 miles old it developed a clunking noise in the rear suspension. Sounds like 2 heavy pieces of metal softly being knocked together. The dealership inspected it and replaced both rear shocks. The noise was still there. The dealership replaced the left leaf spring assembly. This temporarily eliminated the noise. The noise came back at just under 3 years and 30,000 miles. The dealership inspected, but couldn't find the source of the problem. The noise has only worsened since then, and at a recent visit to the dealership, they could clearly hear the problem. I was told that it is the result of worn cushions between the leaf springs. I'm concerned that the truck may be unsafe. I've been contacted by GM, and at this time they are looking into how to fix it, and who should be responsible for the repair. I can't imagine that mine is the only 2020 Silverado with this problem, and think there must be other reports of a similar nature. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN,ELECTRICAL SYSTEM | When I would put the truck in park and proceed to turn it off, the computer would tell me the truck was not in park. I was told at the dealership that the transmission was in park, though the computer wasn't communicating correctly. Not only does it pose a risk of draining the battery, it is a safety issue. If I were to park on a hill, the only confirmation that my truck is in park is what's said on my dash. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | Transmission is giving the same issues as the reported diesel transmission problems in same year model. Safety has not yet been put at risk. Due to a 2 month wait time I have been unable to get it inspected by a dealer. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,ENGINE | I purchased a 2020 Chevy Silverado 2.7 turbo RST from Greg young Chevy in Omaha Nebraska. Upon purchasing this vehicle within 20 days of ownership I got a check engine light indicating code P2090 for exhaust camshaft position sensor. The truck was taken back to the dealership and they at first tried to just clear the code and give the truck back however I put my foot down and requested them to look further into it. After weeks of them having the vehicle they determined there was an issue with the pcv oil separator and they replaced the part allegedly. After reviving the car back they strongly suggested I purchase an extended warranty telling me “you’re going to need it” we purchased the warranty only to discover the code reappearing less than 2,000 miles later and a tic sound in the engine. My independent research has concluded it’s a lifter failure and those lifters are now slamming into my camshaft causing excessive damage. After getting the code read more in depth I can confirm they again just cleared the code and an oil leak is still existent in the engine. This causes the auto stop to disengage which makes the vehicle leech forward when at rest while my foot is still present on the brake as the camshaft does a full rotation to adjust and correct itself to the sensors suggested position. On average this moves the vehicle approximately 1 foot forward and could lead to me damaging my vehicle or causing harm to people in crosswalks. | Crash: No Fire: No | Unknown |
| Feb 2025 | STRUCTURE,ENGINE | Lifter failure in the motor ALso, leaking in back window | Crash: No Fire: No | Unknown |
| Feb 2025 | STRUCTURE | My 2020 Chevrolet Silverado rear window leaks causing mold on headliner and carpeting and if running electric defrost during rain it makes a sizzling noise afraid of electrical issues as well if not correct and the mold makes the interior environment unsafe for breathing | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | 6.2L V8 had catastrophic failure due to lifters failing while driving at highway speeds. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | The Transmission is skipping gearing. There has been a recall for 2020 Chevrolet 1500 Silverado, but my vehicle has not been call. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES | My break system failed twice in 2 weeks. On Feb 01, 2025 around 5:35 pm, I almost ran over a dog the first time because I lost access to breaks and emergency breaks and could not stop going through my neighborhood. Today on Feb 13, 2025, I had picked my son up from school, and the breaks went out after we left the school. This time I almost ran into a car but had to turn off to the right to avoid hitting it. My son and I could have injured the person driving in front of us and ourselves. I looked up the problem, and it seems that many others have faced the same problem. When I turned off the truck for 10 minutes, the system would reset itself and start working normally again. I took the truck to the shop, and it is currently there so they can run tests on it. I recorded what it looks like on the dash when I lose all braking. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | Hard shifting and shuddering | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | The engine is blown. Our GM Dealership where we purchased it, inspected it and says the engine cannot be repaired and must be replaced. And independent garage gave the same diagnosis. Went from running fine one day , to bucking and stalling in traffic causing a hazard to everyone on the road. Check engine light, check brakes, stabilitrak, ALL the lights on the dash were on like a Christmas tree. It doesn't run now. Currently sitting in our driveway now unable to be driven for three months as we don't have $10,000.00 for a new engine, and the extended warranty we purchased through the dealership expired 4 months before it blew up. We are now making loan payments on a GM vehicle that did not even last the length of the loan. Seeing a report on this exact issue, we did not even know until today that there was a place we could send in a complaint to. You are welcome to inspect the truck, but you would need to come to us, as it cannot be driven. Where can we get any help with this? Please help. | Crash: No Fire: No | Unknown |
| Feb 2025 | SERVICE BRAKES | After driving and doing errands I tried to pull truck into garage and noticed it was hard to move. It seemed like brakes were stuck on despite not applying brakes. I pulled out of driveway to drive around block. Lost all brakes while driving down county road at 50 mph. Check engine light on, brake failure warning on, warning light that speed limited to 43 mph, ABS light on. Eventually able to stop. Turned off engine for a few minutes. Restarted and brakes all worked again although check engine light still on. This could have been deadly on a steep road or on ice or in traffic. I see online that this is a common problem with Chevy trucks although no recall has been issued for this one. I am very concerned that this truck is not safe - for me or anyone else on the road with me. I have not taken it in. I live in the country, some distance from a dealership so nothing has been confirmed. Nothing like this has happened to this truck before and there was no other warning. It is available for inspection but is my only transportation. | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact used a diagnostic tool to determine that the vapor canister purge pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 41,000. | Crash: No Fire: No | 41,000 |
| Feb 2025 | ENGINE | Vehicle started miss firing along the highway without any previous signs of problems. The vehicle was driven straight to our home and then to the dealership a few days later. We were told there, the lifters have failed. Once they started the repairs we were also adviced the cam have suffered significant damaged and needed replacement as well. The vehicle was only inspected at the dealership once it was dropped off. The first and only sympton of the insurance was the day it failed. | Crash: No Fire: No | Unknown |