Complaint volume
188 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Malibu Complaints
188 consumer-submitted complaints on record for the 2020 Chevrolet Malibu, grouped by component category.
188 Total complaints
10 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, electrical system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 0 fire reports, 5 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 43 complaints, with an average reported failure mileage of 66,281 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, electrical system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Malibu?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Malibu
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Malibu complaints?
10 Crash
0 Fire
5 Injury
1 Fatality
18 Towed
4 Medical attention
What are the most common 2020 Chevrolet Malibu complaint categories?
POWER TRAIN 26
ELECTRICAL SYSTEM 20
UNKNOWN OR OTHER 18
ENGINE 14
SERVICE BRAKES 9
SERVICE BRAKES,ENGINE 9
ELECTRICAL SYSTEM,SERVICE BRAKES 5
POWER TRAIN,UNKNOWN OR OTHER 5
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM 5
AIR BAGS 4
188 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2022 | UNKNOWN OR OTHER,ENGINE | Sometimes when I drive my car it loses power especially when I’m turning into on coming traffic it will lose speed and I’ve almost been hit on numerous occasions. I’ve taking the car to Chevy dealership 4 times already the last time they discovered transmission issues they repaired it. They tell me they don’t see anything else wrong. I have read reviews from other owners and they are experiencing the same exact problem | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | A few days ago, when I put the car in park and turned it off, there was a message on the screen saying "Shift to Park." It was in park. I could not get out of the car because it was still getting power. If I tried to lock the doors, it sounded the alarm. I had to turn the car on and off multiple times to get it to go away. It would've drained the battery if I'd left it. Who knows if it was really in park either. It's been doing it ever since. I called the dealer and they want $350 to fix it. The guy told me they've been seeing this on Malibu's and "now it's happening on the Traverse models, too." I've been reading online how this has been happening since at least 2016, but there is no recall. Why NOT?? This is dangerous and they're aware of the problem. They've issued service bulletins on how to fix it! | Crash: No Fire: No | Unknown |
| Jul 2022 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Chevrolet Malibu. The contact stated while driving approximately 65 MPH the vehicle was jerking and then inadvertently lost motive power. The contact was able to pull over safely. The contact was unable to restart the vehicle immediately; however, eventually, the vehicle restarted and was driven to the residence. The check engine warning light was illuminated. The vehicle was taken to the dealer and diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000. | Crash: No Fire: No Towed | 60,000 |
| Jun 2022 | POWER TRAIN | The shifter gear control/ shifter assembly keeps failing on and off. It’ll give me a warning shift to park. It did this while drive on a major highway then my car loss all power as I was in the second lane causing so much safety concerns. It is also alerting me when I’m in park now that I need to shift to park more frequently. Extreme issue. | Crash: No Fire: No | Unknown |
| Jun 2022 | ELECTRICAL SYSTEM | My car would completely shut off in the middle of traffics and restart right away. The lights would completely restart, the driver panel, the radio screen, and ESC service light would come on interchangeably with the service engine light. When I would park my car overnight then start it up, the engine won’t start. Then the batter saver mode gets turned on, I’d wait 10 minutes then turn on the car and it works. | Crash: No Fire: No | Unknown |
| Jun 2022 | POWER TRAIN,ENGINE | The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at various speeds, the vehicle would intermittently hesitate and stall with the traction control and check engine warning lights illuminated. Once the vehicle stalled, the contact had to wait a few minutes before successfully restarting the vehicle. The vehicle had been taken to the dealer on multiple occasions however, the mechanic was unable to duplicate or determine the cause of the failure. The contact had the pistons, battery terminal, transmission, and wiring harness replaced; however, the failure persisted after each repair. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| May 2022 | ENGINE | Reduce engine power warming lamp. Cars just suddenly loses power when driving at high rate of speed. Car slows abs f won’t go over 2ph causing hazardous situations and endangering occupants and other drivers. This issue has been repaired twice abs is now the third time. | Crash: No Fire: No | Unknown |
| May 2022 | SERVICE BRAKES, AIR,ELECTRONIC STABILITY CONTROL (ESC) | The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the ABS message was displayed, and the ESC warning light was illuminated. The vehicle then lost motive power. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the mechanic performed an oil change and tire rotation; however, the mechanic could not duplicate the failure due to the warning lights no longer being illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,300. THE CONSUMER STATED THE DEALERSHIP RESOLVED THE ISSUE. | Crash: No Fire: No | 8,300 |
| Apr 2022 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | while driving down a mountain in monterey tenessee from visiting a friend the car started blowing white smoke and all dash lights flickered before car shut off no brakes or steering while coasting down mountain almost got rear ended by pickup this was around 9pm it was dark i coasted into a gas station after a few attempts to start car . i called roadside assistance that night and got towed to dave kirk chevy dealer next town over after having issues with car i encountered issues with manager of dealer ship and roadside assistance neither could help til i started raising my voice i was stranded there in town for 2 days my friends felt bad the paid for my motel since i was so stressed out they didnt want to look at my car that manager said he knew nothing about after diagnosing my car they found a bad fuel injector that he said was open 100 percent so after 2 days i was on my way back to florida bad experience all the way around | Crash: No Fire: No | Unknown |
| Apr 2022 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | I was at a stop light ready to take off while driving for lyft with a passenger in back and the car just quit running as i took off when light turned green no warning whatsoever no dash lights no brakes no steering i had to wait til car stopped rolling so i put car in park then i couldnt put in neutral to push car out of traffic lane. so while i was trying to call a friend for help about 5 minutes passed and i tried the ignition i had a reading on dash that said batterry saver on so i waited and tried again after 5 minutes and car started with battery saver on not knowing how that really works i called nearest chevy dealer about issue they said it was out of warranty for them to look at so i drove to autozone a local parts store to get car checked out for car not starting and the guy found battery was good and charging system ok so there was no code or nothing after getting it looked at to this date of report i had no issues so far but im worried and hoping it wont happen while im driving on highway and get rear ended if it quits running on me again i heard and read about a sotware issue on chevy malibu so im puzzled and afraid to drive this car that i bought new on january of 2021 | Crash: No Fire: No | Unknown |
| Apr 2022 | ENGINE | Vehicle lost power after trying to go around a truck on the highway. Car will decline in power and traction light and engine light blinks for a period of 60 minutes some times longer. While in traffic you can not press the gas to go, leaving your car to decline in speed on the highway. Please recall the 2020 Malibu before someone get seriously hurt. Dealerships are aware. Do i need to get the news people involved? Mine has been happing since my purchase. ( New car purchase) service departments dont understand it either. Had my first cylinder and injectors replaced February 2022 , Second Cylinder and all injectors replaced April 1st. 2022. Horrible car | Crash: No Fire: No | Unknown |
| Mar 2022 | POWER TRAIN | I need my pistons and rings replaced. My car only has 57,000 miles. My car has been diagnosed with excessive piston blowby from 2 different independent service centers. Both times I have been to Chevy to get it fixed under warranty, they’ve charged me $200 for diagnostics each time and told me it is my PCV valve that needs fixed. I had them fix my PCV valve and I still have excessive piston blowby. Chevy just wants to keep bringing my car back in for more diagnostics. I have spoken with GM customer service 2 times and somehow every single time I give them my VIN they hang up. My car is a 2020 with only 57,000 miles on it. There’s absolutely no reason why I should need all new pistons and rings and why Chevy service centers won’t just get it done! I have diagnostic reports, receipts, and videos of everything. | Crash: No Fire: No | Unknown |
| Mar 2022 | ENGINE | Engine loses power while driving. This happened the first time on 8/24/2. I was on the NJ Parkway in highspeed traffic . The vehicle would not drive over 25 miles an hour putting all occupants in the car at risk. The dealership repaired the vehicle The same loss of engine power re-occurred on 3/12/22 while driving at over 50 miles an hour. the car just slowed without warning, and I was unable to increase speed on a busy roadway | Crash: No Fire: No | Unknown |
| Mar 2022 | ENGINE | Engine loses power while driving. This happened the first time on 8/24/21 I was on the NJ Parkway in highspeed traffic . The vehicle would not drive over 25 miles an hour putting all occupants in the car at risk. The dealership repaired the vehicle The same loss of engine power re-occurred on 3/12/22 while driving at over 50 miles an hour. the car just slowed without warning, and I was unable to increase speed on a busy roadway | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM | Shift to park error | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRONIC STABILITY CONTROL (ESC),ENGINE | The contact owns 2020 Chevrolet Malibu. The contact stated while driving 50 MPH, the vehicle started shaking and inadvertently decelerated. The contact stated that the Service ESC and check engine warning lights were illuminated. The vehicle was not taken to a dealer nor independent mechanic to be diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000. | Crash: No Fire: No | 19,000 |
| Dec 2021 | ENGINE | Engine Light came on before a full year of having the car. Started August 23 2021 the car will take forever to move like engine was lock up or something then when you put the car in drive it was go backwards and when you put it in reverse it will go forward. Car has a head of its own. I am pregnant I don’t feel safe In this car and this car is not safe for my baby to be in I spoke to different people who has the same car as me they experiencing the same thing 2019 and 2020 .. | Crash: No Fire: No | Unknown |
| Oct 2021 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | Was traveling at about 58 mph down the highway when all my warning gauges starting going off. My digital dash went blank and the car started accelerating on its own. I kept hitting the brakes trying to make it slow down and I could hear the abs function and feel it thru the brake while trying to slow down. After about a 1/2 mile of fighting the car the dash turned back on the check engine light stayed on and the car stopped trying to accelerate but wouldn’t change gears and was stuck at 3500 rpms when I limped it off the road and had a tow truck come get it. | Crash: No Fire: No | Unknown |
| Oct 2021 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Chevrolet Malibu. The contact stated that the vehicle was equipped with the Auto START/STOP safety feature. The contact stated that while at a complete stop, the engine failed to start up while depressing the accelerator pedal. There was no warning light illuminated. The contact restarted the vehicle and normal vehicle operation returned. The contact called the dealer and dropped off the vehicle to be inspected. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 21,647. | Crash: No Fire: No | 21,647 |
| Oct 2021 | STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES | This is an intermittent issue and hard to reproduce on demand. I have evidence in the form of multiple videos that may be provided anytime. Videos can be found here: https://www.dropbox.com/sh/zubc5ilgahayvxa/AABf3M1mLBikxQswv17Yn-YQa?dl=0 In the middle of driving on freeways, highways, or regular roads, the car will quickly slow down to a very low speed, around 5 mph causing other drivers to have to quickly swerve out of the way before wrecking into me. The power steering will also intermittently fail, as it becomes difficult to turn the wheel during these times. The car will also not accelerate at my will like it should at this time. Check engine lights will show up, as well as other warning notifications on the dash board. Some of the warnings include "Service Power Steering. Drive with Care", "Fuel Level Low", and "Service ESC". The car will also intermittently show all gauges in the zero/off/empty position. The car will also say "Shift to Park" when trying to turn it on, even though it is already in shift. I have sent the car back to the dealer 5 times to date and am about to pick it up again today as they have called me and said "it's ready" again. Each time they take the car, they do not address the issue. The first time I took it in, they just performed a recall repair for the camera and suggested the problem may be fixed from that. They claim they cannot fix something they cannot reproduce but I suspect they do not want to spend the time/hours/money it will take to figure out the problem since it is still under factory bumper-to-bumper warranty. It is still under factory bumper-to-bumper warranty but Monument Chevrolet in Pasadena TX refuses to repair anything and claim there is no evidence of the problem even though I've emailed them multiple videos of the problems happening. Auto Nation in Houston TX is who has the car now. It was recommended to me by General Motors to try another dealer. This is where I'm at currently with the situation. | Crash: No Fire: No | Unknown |
| Sep 2021 | UNKNOWN OR OTHER | Shift to park displays when I put my car in park and the vehicle will not turn off. I have read that there have been recalls on this issue up to 2019 but nothing for 2020. My car is not even 2 years old...I shouldn't have a problem turning my vehicle off especially since it's been an issue in the past | Crash: No Fire: No | Unknown |
| Aug 2021 | SERVICE BRAKES | P0556 code and brakes are hard to stop. 40,016 miles on the car | Crash: No Fire: No | Unknown |
| Aug 2021 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | 1. Something under the car hood is making a whistle type noise. Is available for inspection. 2. I don't know if it is a safety risk. 3. The problem has not been confirmed by the dealer. 4. The vehicle was inspected by the dealership. 5. There were no warning lamps on or anything. The whistling appeared under the hood around May 23,2021. 6. The whistling appears under the hood of the car after driving it approximately 30mins with the air conditioner on. 7. I took it to the dealership and they seem resistant to fix the problem! | Crash: No Fire: No | Unknown |
| Aug 2021 | SERVICE BRAKES | The brake pedal is hard. The car does not want to stop. The brake booster is not working. The car only has 40,000 miles | Crash: No Fire: No | Unknown |
| Aug 2021 | ENGINE | Why driving on the Interstate with some congestion I made an attempt to accelerate from behind a slow moving truck and in doing so my car slows down as if it stalls in the middle of road. Engine light and traction comes on. During this I cannot apply acceleration until my car is ready. Normally I’d have to pull over but if I’m in traffic I can not. This has been reported to The dealership starting at 900 Miles. I was told it’s probably bad gas. I continue to report and was advised nothing is wrong. I have noticed a change in applying acceleration. Its more a force to go. This has been going on since the purchase. I am now at 19, 273 miles | Crash: No Fire: No | Unknown |