Complaint volume
188 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Malibu Complaints
188 consumer-submitted complaints on record for the 2020 Chevrolet Malibu, grouped by component category.
188 Total complaints
10 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, electrical system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 0 fire reports, 5 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 43 complaints, with an average reported failure mileage of 66,281 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, electrical system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Malibu?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Malibu
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Malibu complaints?
10 Crash
0 Fire
5 Injury
1 Fatality
18 Towed
4 Medical attention
What are the most common 2020 Chevrolet Malibu complaint categories?
POWER TRAIN 26
ELECTRICAL SYSTEM 20
UNKNOWN OR OTHER 18
ENGINE 14
SERVICE BRAKES 9
SERVICE BRAKES,ENGINE 9
ELECTRICAL SYSTEM,SERVICE BRAKES 5
POWER TRAIN,UNKNOWN OR OTHER 5
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM 5
AIR BAGS 4
188 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | POWER TRAIN | Shift to park displaying when car is in park so it won't turn off and stalling out randomly with no warning or anything and being hesitant to go | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | May 7, 2026 National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 RE: Safety Defect Complaint – Brake System / Vehicle Control Concerns 2020 Chevrolet Malibu Dear NHTSA, I am submitting a safety complaint regarding persistent braking and vehicle control issues involving my 2020 Chevrolet Malibu. Prior to December 31, 2025, the vehicle exhibited jerking during braking, all dashboard gauges go to the left, warning lights, reduced power (20-25mph), and inconsistent braking behavior. This situation happens without warning, at any given time, even in the flow of traffic. An independent inspection indicated the brake system was in proper condition, suggesting a more complex underlying safety issue. The vehicle was taken to Reed-Lallier Chevrolet for diagnosis and remained there for approximately five months. During that time, I was not provided documentation confirming completion of a brake system diagnostic or a clear resolution path. Due to the extended delay without diagnosis, I no longer feel safe operating the vehicle. I am also concerned that prolonged inactivity without proper repair may have worsened the condition and increased risk of failure. Given the nature of the symptoms involving braking and vehicle control, I request review for potential safety-related investigation. Vehicle Information: 2020 Chevrolet Malibu VIN: Mileage: | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES | To Whom It May Concern, I am writing to formally report a critical safety defect regarding my 2020 Chevrolet Malibu. This defect resulted in a life-threatening incident while I was driving on the highway, during which my vehicle failed to stop as required. While operating at highway speeds, the brake pedal became extremely hard to depress, making it nearly impossible to decelerate or bring the vehicle to a complete stop. This sudden loss of power assist forced me to manage an incredibly dangerous situation in high-speed traffic. Based on the symptoms, I am concerned that the brake booster vacuum pump has suffered an internal failure, a documented issue for this model year where oil sludge or debris causes the pump to seize. In addition to the physical resistance of the pedal, I am concerned about the reliability of the Electronic Brake Control Module (EBCM). The failure experienced on the highway demonstrates that this vehicle is unsafe for public roads, as the force required to engage the brakes in an emergency is far beyond safe operating standards. I request that the NHTSA investigate this brake failure and determine if a mandatory recall is necessary to prevent similar incidents from resulting in catastrophic collisions. Please contact me if you require further information Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | Vehicle stalled/lost power while driving due to auto start/stop system. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Apr 2026 | SERVICE BRAKES,ENGINE | I am writing to report a serious and dangerous issue that occurred with my 2020 Chevrolet Malibu LT on April 27th 2026. While driving on the interstate after work, my vehicle suddenly experienced a failure that made it extremely unsafe to operate. The brake pedal became extremely hard to press, and the vehicle did not want to slow down or stop properly. This created a very dangerous situation while I was driving at highway speeds. Additionally, I noticed that nearly all of the engine oil was gone, which is extremely concerning and may be related to the failure. Based on these symptoms, it appears the vacuum pump may have failed while the vehicle was in motion. This issue placed me at significant risk of an accident and could have resulted in serious injury. I am requesting an immediate investigation into this matter and assistance with repairs. I would also like to know if there are any recalls, known defects, or extended warranties related to this issue. Please advise on the next steps as soon as possible, as the vehicle is currently unsafe to drive. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | When braking, the vehicle experiences a system failure. There is a loud impact, the dashboard shuts down, warning lights activate all gauges go to the left, and the vehicle loses power and enters a reduced speed mode before recovering. This has been ongoing and creates a dangerous driving condition. The dealership has had the vehicle over four months and has not diagnosed or repaired the issue. Please Note: I have attached the invoice sent to me on April 17, 2026, via email. The information in section 3 had been changed while I was sitting there. It originally state, engine repair needed. It said absolutely nothing about the reason I was there, which was what I am now describing. The description in section 3, has been worded incorrectly. It states I said, when coming to a stop, but it is not only when coming to a stop, but even if I am in flowing traffic and have to touch my brakes to slow down at any given time, there is a loud thump sound and a jolt, all of the dash lights come on, all the gauges go to the left, the warning lights are on and it has to sit there, not for a few seconds, but until those lights go back off and then it will move very slowly, until it decides to gain power. You have no warnings as to when it will happen or when the car will regain speed when it does happen. I gave pictures of the dash on April 17, 2026, as well and these pictures have the date December 31, 2025, on them. As I was having the issue while driving it to the dealership for repair. The invoice mentions [XXX] . I do not know her and have never met her. I only spoke with a man. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 35 MPH, an unknown warning light illuminated, and the vehicle started to lose motive power. The contact stopped at a traffic signal and after depressing the accelerator pedal when the light changed, the vehicle stalled. The vehicle was restarted after several attempts, but the vehicle failed to exceed 5 MPH while accelerating. The contact stopped and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, the battery was replaced, and the system was reset; however, the failure reoccurred and the vehicle was towed to a dealer. The vehicle was diagnosed, and it was determined that the front wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 23,000. | Crash: No Fire: No Towed | 23,000 |
| Apr 2026 | UNKNOWN OR OTHER,VEHICLE SPEED CONTROL | Reduced Engine Power Light: The car limits acceleration, often accompanied by a check engine light. Stalling or Hesitation: Engine stalls or acts sluggish when accelerating, particularly in traffic. Limp Mode: The vehicle restricts speed, making it difficult to accelerate. The car stop working in the middle of the freeway and I was in the car with my child when it stop acceleration all gages in the car were going crazy, car was shaking bad finally car turn off. I was able to make it to the emergency lane of the freeway. There's similar complaints for 2020 Chevy Malibu but no recall has been done. Per my research it looks like a lot of this type of vehicles have problems with throttle body causing Engine stalls. Do the right thing and open up a vehicle recall, thank you! | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES,ENGINE | While driving the brake pedal became hard to push out of no where. Once the car got to the shop it stopped cranking. The shop is stating that the brake vacuum pump is the cause of the brake pedal messing up, and that it also caused other engine damages estimating $3000.00 | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH on the freeway and depressing the brake pedal to slow down, the brake pedal was difficult to depress, and the vehicle failed to immediately stop. During the failure, the check engine and traction control warning lights were illuminated. The vehicle was slowly driven to the residence and parked. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 85,547. | Crash: No Fire: No | 85,547 |
| Feb 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Several things have been going wrong with this car. I have only had it for about 7 months. Minimal driving. Got the car with 84,000 miles and it now has 88,000 miles. About 2 months ago the check engine light came on. Got it into a shop and they said an oil change may possibly help with this. Got the oil change, cleared the code, drove it around and check engine light came back on. Brought it back to the shop and now the entire valve cover needs replaced. It’s been about 2 weeks since then haven’t had it fixed due to low funds. A couple days ago I was driving with two [XXX] olds in the car and was at a stop light. After about a minute the cars engine turned completely off lost all power including the center screen that displays your settings and radio, all lights, and the screen behind the wheel all with my foot on the break at a stop light. Due to this situation I was unable to turn my hazards on to alert the cars coming up being me at a green light absolutely panicked that we were going to get into an accident. A little while after the car turned back on, but unfortunately when trying to push down on the gas pedal nothing was happening. No revving sound and no movement of the car. Car still in drive. A police officer pulled up behind me to check if we were okay. He stayed to keep us safe until people came to push the car off to the side. During the push the wheel was almost completely locked up as well as the breaks. This is not the first time the breaks have locked up on me. Next day we got the car to a safe area to be parked. A couple days later went to try and turn the car on and immediately the car is shaking violently and making horrible noises. The car is unsafe for me to drive and unsafe for people on the road. This car is completely unable to be driven now also due to the horrible shaking. No recalls were found under my VIN, but all of these signs seem to be a problem for other people. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | SERVICE BRAKES, HYDRAULIC | The contact owned a 2020 Chevrolet Malibu. The contact stated that while driving approximately 65 MPH, the brake pedal became inoperable. There was a warning light illuminated. The contact stated that the brake pedal failed to function properly while attempting to stop the vehicle. Additionally, while the vehicle was parked and turned off, the contact became aware that brake fluid was leaking onto the engine. A mobile independent mechanic inspected the vehicle and determined that the brake vacuum pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. | Crash: No Fire: No | 118,000 |
| Feb 2026 | ENGINE | The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at various speeds, the vehicle hesitated and failed to properly accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, who associated the failure with TSB: N222372590. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000. | Crash: No Fire: No | 114,000 |
| Feb 2026 | SERVICE BRAKES | I was unaware that when I purchased this vehicle that when the oil is low, the breaks go out and the break power booster shatters. The beaks have gone out on me 2x already and thankfully I’ve only had to replace the break power booster only once. Now once the oil is changed the breaks go back to normal, there is no grinding of any sort heard, so now going forward I pay real close attention to my engine, I listen and pay attention to the feeling and sound of the breaks, once the oil begins to become low knowing it’s time for an oil change around 40% is when I start to feel a bit of the difference in the breaks and I can feel a little bit of grinding, no oil light has come on at this time nor has the oil light or any type of signal has ever come on at anytime to let me know that it was time for an oil change. I’ve checked for recalls, I’ve checked message boards, mechanics have no clue about this problem, but at least my mechanic does now! | Crash: No Fire: No | Unknown |
| Feb 2026 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that the vehicle stalled, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the fuel injectors had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was hesitating and losing power with the odor of gasoline inside the cabin of the vehicle. The contact stated there was no warning light illuminated. The contact was able to drive the vehicle to the residence, but had not taken the vehicle to a dealer or mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 112,000. | Crash: No Fire: No Towed | 112,000 |
| Feb 2026 | ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,ENGINE | The contact owns a 2020 Chevrolet Malibu. The contact stated that the RPM was unexpectedly elevated while driving, and the vehicle was hesitating. The vehicle was taken to an independent mechanic, and the contact was informed that the throttle body needed to be cleaned. While driving approximately 35-40 MPH and depressing the accelerator pedal, the vehicle shuddered with white smoke coming from the tailpipe. The contact stated that the engine warning light was flashing with the reduced power message displayed. Upon research, the contact associated the failure with Technical Service Bulletin: PIP5812. The vehicle was taken to an independent mechanic who associated the failure with the turbocharger. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |
| Feb 2026 | ENGINE AND ENGINE COOLING,POWER TRAIN | The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at 35 MPH, the check engine warning light illuminated. While the vehicle was stopped at a traffic light or a stop sign, the failure was more noticeable. The contact stated that the vehicle jerked abnormally and failed to accelerate as intended while depressing the accelerator pedal. The RPM fluctuated before the transmission slammed into gear. The vehicle then returned to normal functionality. The vehicle was taken to the dealer, where it was diagnosed and determined that the turbocharger had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. Prior to the most recent failure, the contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle failed to function as intended. The vehicle was towed to the dealer; however, no cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000. | Crash: No Fire: No Towed | 77,000 |
| Jan 2026 | SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | Got this car Oct 16 2025 and check engine lights on the place in Greenbriar dreka passed emmission and the shop explicit auto sold me car for 7500 been having problems with car since owner told me to do what I need to do no refund nothing in writing saying as is this car needs axles ball joint lower arm control and more car not safe for me and my kids this car go get emission passed so when u take title to DMV you can get a tag for a car that not passing emissions also purchase a second car same day Oct 16 2025 and this car need oil pump oil sensor brake sensor brake caliber and more and explicit auto wont fix cars the man that sell these cars are on Instagram and dolufree and explicit auto is the name of both Names if you look you'll see light on in every car he post and sell to people for high price and no results when you bring car back every car sold from them need to be investigated. We need help I have two cases that I cannot drive and I was charged 13,500 for both cars and this is illegal for someone to use someone else access and get these cars and sell them under someone else license the address for business have a old national address but cars being sold at 2263 metropolitan pkwy and I don't know what to do at this point | Crash: Yes Fire: No Towed | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | Transmission got metal pieces in transmission fluid and blew the transmission | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | December 12, 2025 I had to drive 20-30 miles an hour the car would not break I had to use parking break. When I would try to Stop it would continue to roll. The pedal was Hard! This is very dangerous and other cars have crashed There are also class action lawsuits regarding just this! Vehicle vacuum pump The Bill was $5200 I am asking for reimbursement! Vehicle vacuum pump engine light on tire sensor light on Saw there have been more cases | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | Shift to park issue and fluid mixing in with engine | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES | Vehicle vacuum pump failed I have changed it 4 times now. Saw there have been more cases | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | This is a 2020 Malibu with only 18,000 miles on it now. We are having intermittent loss of power. Car will be moving fine when suddenly it looses power when pulling into traffic from a stop. It has also happened on the highway(right after leaving the dealer service department) when going to pass a vehicle…all of a sudden power drops and rpms go up and car slows up. When it suddenly happens, pulling into traffic is very slow. The only way to get power back is to turn off traction control via a button. It is back at the dealer now. They have had it the last two weeks. They fixed a shift to park issue but cannot duplicate the loss of power. So they are saying it is ready to pick up. Once, recently, a check engine light come on along with a message saying something like low power mode. We went straight to the dealer with the vehicle. They had the car for three five out of six weeks and were able to duplicate the loss of power once. We wanted them to contact Chevy to help resolve this, but we are unsure if they actually did. These problems first were serviced in April of 2024. This car is very scary to be in, the way this happens and when it is happening. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | Throwing code p1101 for the mass air flow sensor. This is a listed recall amongst other Malibu's but does not include my vin number. Check engine is on. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,UNKNOWN OR OTHER | My vehicle displays a "shift to park" message on the dashboard, even when the gear selector is in the park position. This prevents the car from being shut off, and in sometimes, the doors may not be able to be locked. Not understanding the issue initially has thus caused me to have to replace my car battery numerous times for battery drainage. | Crash: No Fire: No | Unknown |