Complaint volume
276 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Equinox Complaints
276 consumer-submitted complaints on record for the 2020 Chevrolet Equinox, grouped by component category.
276 Total complaints
20 Crash reports
6 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 6 fire reports, 9 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 78 complaints, with an average reported failure mileage of 33,548 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, fuel/propulsion system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Equinox complaints?
20 Crash
6 Fire
9 Injury
1 Fatality
27 Towed
7 Medical attention
What are the most common 2020 Chevrolet Equinox complaint categories?
SERVICE BRAKES 39
FUEL/PROPULSION SYSTEM 25
ENGINE 23
UNKNOWN OR OTHER 12
POWER TRAIN 11
SERVICE BRAKES,ENGINE 11
ELECTRICAL SYSTEM 8
ENGINE,FUEL/PROPULSION SYSTEM 6
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 6
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
276 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Twice my vehicle has stopped working where the shift to park messaging comes up and the car will not turn on or off. The vecle displays sec, low fuel, and park to shift messaging. The p for park to shift with the wrench underneath it appears. This issue happened once while I was in park and tried turning on my car and the other while I was in drive at a light. | Crash: No Fire: No | Unknown |
| Apr 2025 | SERVICE BRAKES,ENGINE | The vaccum pump seized which is connected to the camshaft which broke causing the timing chain to break. This caused the vehicle to lose breaking g power and almost wreck. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence, and a handheld diagnostic machine retrieved DTC: U18A2. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000. | Crash: No Fire: No Towed | 12,000 |
| Mar 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | On February 25,2025 I first noticed my engine light was blinking constantly while my service esc light and tc light was on while driving on the freeway. When I exited the freeway all lights went off. I had my mechanic check it out and he suspected a misfire because he ran the vin and said my vehicle had a history of a misfire. I was unaware of that because I wasn't given that information when I bought the vehicle a little over a year ago. I drove the vehicle approximately a month just around town and on March 26 2025 I was driving on the freeway and again the service escaped light came back on as well as the TC light with a line across the letters TC. The engine light did not come on on this occasion. I've read stories with many people with my same vehicle having the very same issue however I've searched my vin and there's no recall listed for my particular vehicle and I think there should be. I find it strange that the lights only come on if I'm on the freeway and I don't feel safe driving the vehicle with my son in the car while traveling outside of the city. I'm still.under warranty but I'm unsure if this issue is covered under my warranty. | Crash: No Fire: No | Unknown |
| Mar 2025 | SERVICE BRAKES | Service brake assist | Crash: No Fire: No | Unknown |
| Mar 2025 | FUEL/PROPULSION SYSTEM | I have driven this car for approximately 40,000 miles without issue, and regularly have the oil changed. Based on what my mechanic told me, the fuel pump either failed or detached while I was driving on the turnpike. This resulted in a loss of oil. I was simply accelerating to pass another vehicle when several warning light illuminated. The engine made grinding noises and there was an oil-like smell. The dashboard gave me a warning to “seek engine service immediately” and that “acceleration would be limited.” This was a potentially dangerous situation but luckily it was mid day and not in busy traffic. So I was able to safely pull over to the side of the road. I understand that Equinox models from other years were recalled — why don’t you recall the 2020 models?! | Crash: No Fire: No | Unknown |
| Mar 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Our car has just around 77,000 miles and the brakes stopped working while driving. To our luck my husband quickly thought to use the e brake to prevent a car crash. We took it into our mechanic who diagnosed a brake pump failure. It looks as though the 2020 equinox has recalls for brake issues but our vin number was not listed. This is very dangerous and could have caused a deadly or serious injury crash. We had no prior warning to this happening. The shop owner is fixing the issue and we are holding onto receipts if this becomes a recall available on our vehicle. Very unsafe and according to my research has happened to alot of GM owners. | Crash: No Fire: No | Unknown |
| Mar 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle started losing motive power, with the check engine and parking brake assist maintenance lights illuminated. The contact drove the vehicle to an independent mechanic at AAA. The vehicle was then diagnosed with fuel system assembly failure. The vehicle was repaired. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000. | Crash: No Fire: No | 82,000 |
| Mar 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | ABS and breaks exploded at 67k miles and at 78k miles car shut off in middle of the street with no warning. Electric issues confirmed by mechanic. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE | Unknown, My wife was driving my 2020 Chevy equinox on the freeway when suddenly the vehicle shut down with no warning signs ..she tried to turn on the emergency lights and did not function slowly she yield to other lanes and cars honking she safely made it to the side of the freeway..she tried to turn the car and did not wanted to restart everything shutdown .she call roadside assistance..they came and try to give her a jumpstart and it fail.they tried to tow it and they couldn't cause the brakes were also locked..This.was a scary situation that would had cause major accident. | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL/PROPULSION SYSTEM | 2020 Equinox with14,860 miles stalled in busy intersection due to failed fuel pump module. This part was recalled for the 2021 and 2022 models and was on back order. My vehicle remained at the service center for two weeks and I was without any other means of transportation. If this had happened on the highway it might have resulted in a serious crash with the possibility of a fatality. There were no warning lights or messages prior to this happening. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | Engine burning excess oil causing engine to go in safety mode and preventing car to go over 25 miles per hr. This happen on a major highway with two kids in the car and was almost rear ended. Took to dealership who has recieved bulletins regarding this issue and will repair the engine. To me this should be on a recall due to saftety. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The contact owns a 2020 Chevrolet Equinox. The contact stated while driving at approximately 35 MPH, the vehicle made an abnormal sound and stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was a transmission oil leak; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was towed to another independent mechanic where it was determined that there was a transmission leak; however, the cause of the failure was unknown. The contact researched and was made aware of NHTSA Campaign Number: 20V668000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000. | Crash: No Fire: No Towed | 120,000 |
| Jan 2025 | ENGINE,FUEL/PROPULSION SYSTEM | Engine loss of power while on highway. When tried to excelerate engine sputtered, going up small incline it would not exceed 50mph. Took to auto shop and spark plug tip was broke and error for cylinder #1. They said take to dealer. Took to dealer and they said engine failed. Cyclinder #1 no combustion. Vehicle had 87,000 miles. Engine had to be replaced. $13,000. GM assist covered some but I paid $9072 to replace engine. Vehicle at approx 25000 miles had same issue. I took to dealer and they said a spark plug was cracked and had to replace. I took my vehicle in every 7k miles for oil change and inspection to local Conrad’s total car care. I was originally quoted verbally $9900 for engine repair. I called GM to file a complaint and they said engine “GM cost assist” program called me. When they got involved they offered $4100 towards repairs and dealer - Serpentini Westlake, oh increased their quote to $13k so I still pair $9072. Dealer got an extra $3k for me calling GM to complain and I “saved” or got $800 benefit from GM cost assist. What a scam.dealer refused to give me paperwork showing the details of repairs or breakdown of cost. I received a receipt that stated engine replacement $9072. They wanted me to sign the receipt but would not let me read or view any of the attached paperwork. I refused to sign the receipt and they reminded how much of a favor they did for me by giving me a loaner for approx 10 days while replacing my engine. They additionally said they aren’t required to provide me with any details regarding the GM cost assist or pricing. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL/PROPULSION SYSTEM | fuel pump failed at 48246 miles the car shut off in the middle of a busy road in my city fortunately we were able to coast to a parking lot across the street and had the vehicle towed to Kerry Chevrolet Kerry Chevrolet inspected , confirmed and repaired the vehicle at a cost of $766.75 to me. They would not warranty this and I had to rent a car while mine was in the shop. If it had been warranties by chevrolet I wouldn't have had to rent the vehicle at a cost of $160.43. light on dash came on and car wouldl cut in and out I was on my way to Kerry Chevrolet for service on this issue when it completely stopped. | Crash: No Fire: No | Unknown |
| Jan 2025 | Chest Clip, Buckle, Harness | 1. The harness will randomly loosen while we are driving down the road after we have insured our child is securely in the seat. 2. Our child would not be properly restrained in the result of a wreck. 3. Yes, inspected by a CPST. | Crash: No Fire: No | Unknown |
| Jan 2025 | Chest Clip, Buckle, Harness | The harness will loosen while I’m driving, after I have tightened / secured my child, therefore making them unsafe in the result of a crash. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | ENGINE PISTON FAILURE cannot get it fixed new engine on order 5 weeks now chevy will not even talk about it | Crash: No Fire: No | Unknown |
| Dec 2024 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | I was driving the car and suddenly the car started accelerating on it's own. No cruise control was on . My wife was in the passenger seat and it was lucky as I did not panic , just taped on the brakes to slow down. This happened many times until we got home and it is dangerous and scary, also this is a know problem with this model car. No lights or warnings came on. We could have easily crashed into a vehicle in front of us, run a red light , etc. No inspections by anyone, maybe it was inspected by the dealer? | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | The computer module for the fuel pump failed. This caused the car to not start some days. As well as turn off in the middle of intersections after coming to a stop while in traffic. The car is currently at the dealership for 2 months now with the part on back order. Many other Chevy equinox are recalling this same part but not my vehicle. This is concerning as it seems to needed to be added to the list of recalls. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | Car would sputter and turn over eventually but then die out. Was unable to drive at all. Luckily I was not driving with my baby in the car when it went out like I see so many others. Took it to the shop and it is a fuel pump issue. I see that other years have been recalled for this so unsure why the 2020 has not. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | On december 15, 2024 my car stalled out. on the middle of the road nearly causing me a collison. My vehicle for. the last month has been - what i assume is having electrical problems , my car is only 4 years old so im uncertain as to why it would be stalling out , this is also the first time that this has happen . i called my insurance company to file a report about my vehicle stalling out on a busy traffic road and all that was said was unless im in a collison there is nothing they can. do and if the car stallls out and i am in a accident it would be me at fault . I have one car which is the chevy equinox 2020. i cant afford to die nor be in accident that can potential put me in danger for a car that is only 4 years old . | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN,ENGINE | The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 35 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. The message “Engine Power Reduced” was displayed. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 95,000. | Crash: No Fire: No | 95,000 |
| Nov 2024 | UNKNOWN OR OTHER | Water accumulate on backseat floor boards on both sides and in the trunk's spare tire compartment. Possible electrical issues from electrical components being wet. Vehicle has mold. No warning lights. Issue first known occurance on 11/9/24. Took vehicle to the dealership for inspection and was told that I'm responsible for diagnostic and repair. This is a known issue for this year and model but this has not been recalled. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | I was going on ramp and started to go on Interstate when my vehicle slowed down, check engine lights came on. It wouldn't pick up speed. I had vehicle checked and it was Turbocharger. I had to pay $2,820.13 for repairs. 10/ | Crash: No Fire: No | Unknown |