Complaint volume
204 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
204 consumer-submitted complaints on record for the 2020 Acura MDX, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
204 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 3 crash reports, 0 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 31 complaints, with an average reported failure mileage of 35,892 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
204 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | UKNOWN ACC,LKAS, brake system warning lights intermittently come on. Started around 25000. More persistent now. Dealer advisor checked windshield/wiped over where the camera is and since it was not on at the dealership no problem found. Just stated the camera is funky sometimes. Vehicle has 59000 now. Not sure exactly what components are effected but the safety features of the vehicle no longer work properly such as the breaking warning. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | My 2020 Acura MDX is throwing up multiple dashboard warnings related to the camera sensor—involving systems like Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation, and Road Departure Mitigation. These systems rely heavily on the Multipurpose Camera Unit mounted near the rearview mirror. I took it to my Acura Dealership Service and they concluded it's the Multipurpose Camera Unit that's causing all these dashboard warnings. They are charging me $1800+ for a new one to be installed. I have researched and googled this issue online, and there were hundreds and hundreds of comments from Honda car owners that have faced this issue, especially Honda and Acura models made in 2019-2020. Many have bought a used camera unit for approx. $150 online and got it installed & calibrated. Others have said that this camera unit is so HOT to the touch since it's located under the windshield. I agree with a lot of these Honda/Acura owners that this malfunction of this camera is a safety issue for the car drivers and others around them since these codes just pops out suddenly making the drivers so nervous during driving. Also, these cameras under the windshield get so, so hot that it could also start a combustible hazard. These units should be encased in a heat-tolerant case/cover and not metal. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE AND ENGINE COOLING | The contact's relative owns a 2020 Acura MDX. The contact stated while driving approximately 25-30 MPH, the check engine warning light started flashing, and the vehicle stalled and lost electrical function. The contact stated that the vehicle was only able to be locked manually, and the windows failed to roll up as intended. The driver was able to pull over to the side of the road. The vehicle failed to restart and was in the process of being towed. The dealer was notified of the failure and informed the contact that the earliest availability for a diagnostic test was in 7 days. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | I own a 2020 Acura MDX. The Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stoplight. The vehicle shifted automatically to neutral and would not let me switch to drive. I just recently purchased this car (less than two weeks). Based on what i see online and all the complaints on here , this is a known issue. However when i contacted my local Acura they acted as if they never heard of this issue and they want to diagnose my car at my expense. The mileage on my vehicle is between 31,000 and 32,000. I purchased this vehicle to accommodate my newborn granddaughter. Now, I don't feel like its the safe vehicle its advertised to be. This is a very dangerous thing that is happening, how many complaints need to be submitted before the manufacturer is held accountable. | Crash: No Fire: No | Unknown |
| Aug 2025 | VEHICLE SPEED CONTROL,ENGINE | 1. The car accelerates by intself. The accelaration is like "hiccups". When reversing and changing to D gear, it takes longer than usual for the accelarion to take effect. Yes, car is available for inspections 2. It is dangerus because it gets the hiccups even at high speeds. If it is a serious egine problem, which seems like it is, could cause an accident. 3. The car was taken to the dealership for 3 recalls but it got worse after the recalls were fixed. Supposedly the recalls were supposed to fix the issues. We have not taken it back yet. 4. There is no lights or warnings when it does it. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | The contact owns a 2020 Acura MDX. The contact stated that on several occasions, while coming to a stoplight, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000. | Crash: No Fire: No | 46,000 |
| Aug 2025 | ENGINE | connecting rod bearing failure confirmed by independent mechanic. No alerts or warning lights. Problem just showed up and engine started knocking on acceleration. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | On multiple occasions when the car is stopped at a light, in traffic or at a stop sign and the auto idle stop feature is engaged the car will shut off and not restart for up to 1 minute. We have always been able to get it to restart but feel it is dangerous to be stopped so long in moving traffic. | Crash: No Fire: No | Unknown |
| Aug 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Failed Component: Front camera system controlling adaptive cruise control, lane departure warning, lane keeping assist, and other safety features. Safety Risk: Loss of these systems increases risk of collision, lane drift, and reduced driver reaction time. Date Issue Began: August 12, 2025. Confirmation: Problem reproduced and confirmed by authorized Acura dealership. Inspections: Inspected by Acura dealership only. Symptoms: Dashboard alerts immediately after startup stating adaptive cruise control, lane departure warning, and lane keeping assist are unavailable; warnings remain active while driving. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | On Aug 8th at 3:32pm (81F and sunny), I stopped at a red light with the auto idle engine feature on. When I lifted my foot off the brake to drive the car, the car shifted into neutral and completely shut down and would not restart immediately. I attempted approximately 8 times to restart the car for 3 minutes before it successfully restarted. This poses a significant safety hazard for myself, my children, and others on the road. This is the 6th time this has happened and I have previously filed a NHTSA report # 11533671 with the same issue. Acura has been unable to diagnose and recreate the problem and is refusing to do any further work. It has been brought into their dealership on 3 separate occasions (July 2023, September 2024, August 2025). Prior to this occurring, there were no warning symbols, the car started fine without issue, and the battery has been checked and confirmed in working order. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,ENGINE | I own a 2020 Acura MDX. On two separate occasions, the Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stop. Several unknown warning lights were illuminated on the instrument panel. The vehicle shuts off and the I had to manually restart the vehicle after the failure. I have not contacted the dealer yet but based on what I have found here I am not the only one that this is happening too. It is awful to be stopped in rush hour traffic and having people honking at me and potentially be the cause of an accident. The vehicle has not been repaired. The failure mileage was approximately 35,000 and 38,000 miles. | Crash: No Fire: No | Unknown |
| Jul 2025 | EXTERIOR LIGHTING | There is moisture and water droplets inside outer left taillight | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | I been having deceleration problem and shut down unexpectedly problem with my Acura MDX 2020 truck. I can be driving my truck normally and out of no where my truck would lose power slow down and eventually shut off completely. I avoided like 5 car accidents with this incident happened to me. I have bring the truck to Acura and they are not fixing my problem.i am scared to dead to drive my own truck. I always drive with my kids in my truck. Please help I don’t know what else to do. This truck is going to get me in a nasty car accident and I can even lost my life. Back in 2024 in September I was driving on 78 on my way to Jersey City, I was driving like 65 miles, my truck slow down lose power and eventually turned off. Someone almost hit me from behind. On Wednesday July 02/2025 I was driving like 20 miles approaching a red light to stop once I press the break pedal my truck completely shuts off. I needed to wait like 1 minute or 2 to turn on. Also on Thursday July 3/2025. I was on my way to the hospital with my kids and my truck turn off completely on a Burger King drive through. That day I took my truck again to Acura to check on it. They told me nothing was wrong with my truck. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Acura MDX. The contact stated that on three separate occasions, the Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stop. The contact stated that several unknown warning lights were illuminated on the instrument panel. The contact stated that the vehicle shut off and the contact had to manually restart the vehicle after the failure. The contact called and informed the dealer of the failure. The contact was then referred to the manufacturer for assistance with the repair. The contact was provided a case number and referred to the dealer to order the part for the repair. The contact made multiple attempts to reach the dealer but had not received a response. The vehicle was not repaired. The failure mileage was approximately 44,000. | Crash: No Fire: No | 44,000 |
| Jun 2025 | EXTERIOR LIGHTING,INTERIOR LIGHTING | The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 25V259000 (Exterior Lighting, Interior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2025 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | MALFUNCTION: ROAD MITIGATION SYSTEM FAILED (RDM), LANE KEEPING ASSIST SYSTEM (LKAS) FAILED, and CRUSE CONTROL FAILED, after investigating the issue this is happening with multiple vehicles. SAFETY: YES, these all failed at the same time, poses significant safety issues for the diver, passengers, and other drivers due to nature of failure. CONFORMATION: at this time no inspection of the vehicle has transpired. NO OTHER WANING LAMPS OR MESSAGES, prior to suddenly showing up today 6/18/25 | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | When idle stop is on and I come to a stop, the car shuts off and switches to neutral. It has to be put in park to start it back up. This is a safety concern because the vehicle is essentially stalled until you're able to put it in parked and restart it, which could cause an accident. The dealer is aware of the problem as it's been discussed the last two times that I've taken my vehicle in for recalls. According to the dealer, there is a recall for this issue but it's not for 2020 MDX, it's for 2022-2025. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I am writing to formally express my concern regarding a recurring issue with the Auto Start/Stop feature in my 2020 Acura MDX. This feature, which is intended to improve fuel efficiency, has instead caused unexpected and unsafe engine shutoffs while the vehicle is in operation. On multiple occasions, the vehicle has failed to restart promptly after the engine shuts off at a stoplight or in traffic, creating a serious safety hazard. The delay or failure to restart can leave the car temporarily disabled in active traffic, placing both myself and other drivers at risk. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | At 101,841 miles, noticed ticking coming from the engine as it was idling. Acura of Limerick dealership diagnosed the issue coming from the bottom of the engine as a rod knock. They feel the problem is internal to the engine and suggest replacing the engine at my, I the owner's cost. After reviewing blogs and information on recalls on the internet, this issue seems in line with other rod bearing issues with this 3.5L V6 engine. But my Vin is not identified as having the recall issue? This seems incorrect as my Vin should be covered as it seems to be the same problem. | Crash: No Fire: No | 101,841 |
| Jun 2025 | ENGINE | Auto Idle Stop issue where engine did not restart. Occurred multiple times in April/May of 2024 and Vehicle Stability Assist Code U3006-16 appeared on the Infotainment screen. Taken to dealer who was unable to replicate the problem. The U3006-16 code appeared again in February 2025 but the car did not experience the restart issue at that time. The U3006-16 code appeared again on April 6, 2025 while exiting a freeway after a 20 minute drive and the engine did not restart after Auto Idle Stop engaged at the second intersection. Taken to dealer and unable to replicate the problem and supposedly cleared the codes. On May 21, 2025 the U3006-16 code appeared again while exiting a freeway after a one hour drive but the car did not experience the restart issue at that time. Took car to dealer who checked a bunch of things and cleared the code, | Crash: No Fire: No | Unknown |
| Jun 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I am reporting a failure of the multipurpose front windshield camera in my vehicle, which resulted in the loss of multiple safety systems including Lane Keeping Assist System (LKAS), Road Departure Mitigation (RDM), Adaptive Cruise Control (ACC), Auto High-Beam, and Collision Mitigation Braking System (CMBS). These features are critical to safe driving, and their sudden deactivation poses a serious safety risk to both the driver and others on the road. This issue required costly repairs. I believe this represents a safety defect that should be investigated by NHTSA. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | My car has been going into neutral when in the autostop. The only way to get out of it is to turn it off and back on. It's incredibly dangerous. I almost got into a horrible accident. It happens suddenly and without warning. | Crash: No Fire: No | Unknown |
| May 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | 2020 acura mdx tech package with 31600 miles, I purchased this vehicle first owner in march of 2021 and about 3 days ago 5/22/25 I get a fault reading for collision mitigation system problem, lane keep assist problem, road departure mitigation system problem, adaptive cruse control problem and auto high-beam problem, all safety feature issues, I brought vehicle to Acura dealership and they scanned for error codes which produced error code#u3000-49 for faulty multipurpose camera unit millimeter wave radar internal electronic failure recommend to replace the wave radar, dealership states vehicle is no longer under warranty and would cost a total of $1500 to get repaired and replaced , this issue should be looked into further for faulty acura part if repair is done what are the chances of it happening again with normal usage of vehicle. | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | I was in traffic on a major highway during rush hour, and my car went into neutral on its own in the middle of the highway. I was unable to put it in drive, restart it, turn it off or do anything else. The car truck behind me almost hit me and other cars were honking their horns as they changed lanes and drove past me. It was extremely frightening and unsafe as my car sat there without moving, on a major highway, in the middle of rush hour, at 5:35 pm. This happened before and I reported it to the dealership in 2024, and took my car in on three different occasions. In November 2024, less than a year after I purchased the certified pre owned car, it shifted into neutral twice within 20 minutes while I was driving intown, and again later than day as I exited a highway. The third time, I was able to get a video of it on my phone. The dealer said they could not reproduce the problem but fortunately, I sent them the video that shows the oil, battery, ABS, ACC, brake, road departure system, tire pressure, LKAS, brake system and other lights were all on. They said they addressed the issue then. This time around, in April 2025, they told me that they were unable to reproduce the issue but that it was because my battery tested low. Nothing was mentioned about a battery in November when the battery was still under warranty. Now they are saying it is the battery. There were no warnings before the car stalled. This is concerning and very unsafe. I cannot upload videos to this report so I have uploaded a few screenshots from it. | Crash: No Fire: No | Unknown |