Complaint volume
864 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Toyota RAV4 Complaints
864 consumer-submitted complaints on record for the 2019 Toyota RAV4, grouped by component category.
864 Total complaints
25 Crash reports
2 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel/propulsion system, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 2 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 307 complaints, with an average reported failure mileage of 12,567 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel/propulsion system, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Toyota RAV4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Toyota RAV4 complaints?
25 Crash
2 Fire
16 Injury
0 Fatality
22 Towed
11 Medical attention
What are the most common 2019 Toyota RAV4 complaint categories?
FUEL/PROPULSION SYSTEM 213
ENGINE 134
UNKNOWN OR OTHER 92
POWER TRAIN 46
STRUCTURE 45
ELECTRICAL SYSTEM 26
UNKNOWN OR OTHER,ENGINE 15
SERVICE BRAKES 13
VISIBILITY/WIPER 12
AIR BAGS 10
864 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2019 | UNKNOWN OR OTHER | YOU CAN HEAR WIND WHEN DRIVING YOUR VEHICLE. WHEN YOU GET UP TO 50 MILES PER HOUR IS WHEN U CAN HEAR IT GOOD. ALSO YOU CAN SMELL FREON. I REPORTED THIS TO MY DEALERSHIP WITHIN TWO WEEKS OF PURCHASE. | Crash: No Fire: No | 3,000 |
| Jun 2019 | POWER TRAIN | TRANSMISSION HARD SHIFTING COMING TO A FULL STOP AND THE LURKING JERK WHEN NOT FULLY STOPPING AND THEN PRESSING GAS | Crash: No Fire: No | 50 |
| Jun 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I BOUGHT A BRAND NEW 2019 RAV4 LIMITED WITH 150 MILES ON THE ODOMETER, NOW HAS ABOUT 460 MILES. A FEW DAYS INTO THE PURCHASE, I NOTICED YELLOW TICK MARKED GLITCHES SHOWING UP ON MY DRIVERS CENTER MAIN CONSOLE. THIS MAIN CONSOLE DISPLAYS MY MPH, SPEED LIMIT, LTA, AND MORE. I THOUGHT NOTHING OF IT AS IT WENT AWAY FOR A FEW MINUTES WHEN I TURNED ON/OFF MY CAR, BUT IT WOULD SHOW UP AGAIN. AFTER THESE YELLOW TICK MARKS STARTED SHOWING, MY WHOLE MAIN CENTER SCREEN WILL GO BLACK WITH ONLY THE REAR SEAT BELT RED LIGHT, PARK, AND BSM LIGHTS FLASHING. IN ADDITION, MY ANALOG RPM, GAS GAUGE, AND TEMP GAUGE WERE ALL DOWN. I WAS DRIVING BLIND FOR A WHILE, UNTIL I HAD TO PULL OVER ON THE HIGHWAY/STREET TO RESTART MY CAR SO THAT I CAN SEE MY MAIN DASH (RPM,MPG,TEMP,GAS,ETC) AGAIN. SOME OF THE PICTURES THAT ARE ATTACHED WITH BLACK SCREEN ARE EXAMPLES OF MYSELF TURNING ON/OFF MY CAR WHILE I WAS STUCK IN TRAFFIC SO I COULD RESTART/SEE ALL OF MY MAIN DASH CONSOLE GAUGES, RPM,MPG, ETC. WHEN MY SCREEN GOES DARK, I HAVE TO LOOK AT THE OTHER CARS TO MATCH THEIR SPEED BECAUSE I WAS BASICALLY DRIVING BLIND. THIS IS A SERIOUS SAFETY CONCERN TO MYSELF AND MY FAMILY! I HAVE A VIDEO OF THIS SCARY OCCURRENCE, BUT THE VIDEO FILE IS TOO BIG TO ATTACH. I TOOK THE CAR IN THE DAY OF THIS STARTED TO HAPPEN AND IT CONTINUE TO SIT IN THE DEALERSHIP. | Crash: No Fire: No | 450 |
| Jun 2019 | SERVICE BRAKES | ELECTRONIC PARKING BRAKE MALFUNCTION. THE VEHICLE HAD NOT BEEN DRIVEN IN A FEW DAYS, IT WAS PARKED IN OUR ENCLOSED GARAGE. STARTED VEHICLE SHIFTED INTO DRIVE, LET OF BRAKE AND VEHICLE WOULD NOT MOVE FORWARD. I THEN APPLIED LIGHT THROTTLE AND STILL THE VEHICLE WOULD NOT MOVE. I COULD FEEL RESISTANCE FROM THE REAR WHEELS. I SHIFTED BACK INTO PARK AND MANUALLY CYCLED THE PARKING BRAKE SWITCH. NOTICED THAT THE PARKING BRAKE LIGHT INDICATOR IN THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE. NO AUDIBLE NOISE OF PARKING BRAKE ACTUATOR FUNCTIONING. CYCLING THE PARKING BRAKE SWITCH DID NOTHING. I TRIED TURNING THE ENGINE OFF AND BACK ON, THIS DID NOT RESOLVE THE SITUATION. SHIFTED BACK INTO DRIVE AND GENTLY APPLIED LIGHT THROTTLE, THEN SHIFTED INTO REVERS AND APPLIED VERY LIGHT THROTTLE. I REPEATED THIS A FEW TIMES AND WITH A SUDDEN LOUD CLUNK THE E- BRAKE RELEASED AND THE VEHICLE MOVED FORWARD. I THEN CYCLED THE E-BRAKE SWITCH A FEW TIMES AND IT APPEARS TO FUNCTION PROPERLY AGAIN. THROUGH OUT THIS NO MESSAGES OR WARNING LIGHTS WERE DISPLAYED INDICATING ANY PROBLEM WITH THE E-BRAKE OR ANY SYSTEM. THIS VEHICLE HAS 2,400 MILES ON IT. IT HAS NEVER BEEN SUBJECTED TO ANY ENVIRONMENTAL CONTAMINATES THAT COULD POSSIBLY CAUSE THIS ISSUE. IT HAS NEVER BEEN OFF-ROAD, NO EXPOSURE TO SNOW, MUD, DIRT OR FREEZING TEMPS. THIS IS A SAFETY HAZARD! I HAVE NO IDEA IF OR WHEN THE ELECTRONIC EMERGENCY BRAKE MAY FAIL TO ENGAGE OR DISENGAGE. I TALKED TO THE DEALER AND THERE SUGGESTION WAS TO WAIT UNTIL IT HAPPENS AGAIN AND HAVE IT TOWED IN. THIS IS AN ALL WHEEL DRIVE VEHICLE SO ATTEMPTING TO WINCH IT UP ON A TOW TRUCK WOULD LIKELY FREE THE STUCK BRAKE, OR DAMAGE THE DRIVE TRAIN. THIS IS EXTREMELY FRUSTRATING. | Crash: No Fire: No | 2,400 |
| Jun 2019 | FUEL/PROPULSION SYSTEM | WHEN FILLING MY TANK, AUTO-SHUTOFF HAPPENS WHEN THE TANK IS AT LEAST 2 GALLONS SHY OF BEING FULL. I KNOW THIS BECAUSE MY GAS GAUGE DOES NOT INDICATE FULL AND I AM ABLE TO ADD AN ADDITIONAL 2-2.5 GALLONS TO MY TANK, THOUGH IT TAKES A WHILE BECAUSE I HAVE TO PUSH THROUGH ALL THE AUTO SHUTOFFS. IT HAPPENS EVERY TIME I FILL UP REGARDLESS OS THE STATION I'M FUELING AT. | Crash: No Fire: No | 1,200 |
| Jun 2019 | UNKNOWN OR OTHER | THE ENGINE OF THIS VEHICLE CAN BE TURNED OFF BY PRESSING THE KEYLESS "OFF" BUTTON ON THE DASH WITHOUT THE TRANSMISSION HAVING TO BE IN "PARK". I TURNED OFF THE ENGINE WITH THE TRANSMISSION IN THE DRIVE POSITION ON A SLIGHT INCLINE IN A SHOPPING CENTER PARKING LOT I EXITED THE CAR AND IT ROLLED BACKWARDS. I WAS ABLE TO JUMP BACK INTO THE CAR, START THE ENGINE, ROLL FORWARD, PUT IT IN PARK AND TURNED OFF THE ENGINE. HAD THIS BEEN ON A STEEPER INCLINE I WOULD NOT HAVE HAD A CHANCE TO GET BACK INTO THE CAR AND STOP IT FROM ROLLING BACKWARDS. IT COULD EASILY HAVE HIT OTHER CARS OR PEOPLE WALKING IN THE PARKING LOT. THIS IS A SCARY SITUATION AND COULD BE REMEDIED BY THE MANUFACTURERS BY ENSURING THAT THE ENGINE CAN ONLY BE TURNED OFF WITH THE TRANSMISSION IN THE PARK POSITION. THIS WAS A RENTAL CAR FROM THE DALLAS/FORT WORTH AIRPORT. | Crash: No Fire: No | 400 |
| Jun 2019 | ENGINE | VEHICLE MAKES A GRINDING/WINDING/LURCHING NOISE WHILE ACCELERATING, BRAKING AND DURING NORMAL DRIVING. PROBLEM GETS WORSE EVERY DAY. | Crash: No Fire: No | 1,000 |
| Jun 2019 | POWER TRAIN | AFTER CAR HAS WARMED UP, ACCELERATING AROUND 20-30MPH IT MAKES A GRINDING NOISE. TYPICALLY HAPPENS WHEN THE AWD SWITCHES TO 2WD. | Crash: No Fire: No | 9,000 |
| Jun 2019 | POWER TRAIN | WHILE DRIVING MY 2019 RAV4 ADVENTURE IN SLOW SPEEDS, SPECIALLY WHEN ACCELERATING AND BRAKING, I HEAR A NOISE COMING FROM THE TRANSMISIN. IT HAS AN 8 SPEED AUTOMATIC TRANSMISSION AND WHEN SHIFTING IN THE LOWER GEARS IT MAKES A SOUND NOT USUAL IN ANY VEHICLE I HAVE PREVIOUSLY DRIVEN. ONLY HAD IT FOR THREE MONTHS AND TOOK IT TO SERVICE TO BE NOTIFIED IT IS A CHARACTERISTIC OF THE ENGINE/TRANSMISSION. FIRST TIME I GET THAT AN UNUSUAL SOUND, A SOUND I CAN FEEL IN MY FEET WHILE DRIVING, IS A CHARACTERISTIC OF THE CAR. IT WASN'T MENTIONED IN THE FEATURES AND HAVE BEEN TOLD THAT PEOPLE HAVE COMPLAINED ABOUT IT IN THE DEALERSHIP. TOYOTA SHOULD ADDRESS THIS PROBLEM, IT IS VERY ANNOYING FOR A BRAND NEW CAR. | Crash: No Fire: No | 2,500 |
| May 2019 | POWER TRAIN | GRINDING FROM TRANSFER CASE AT 2000 MILES AT 20 - 25 MPH | Crash: No Fire: No | 2,000 |
| May 2019 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | VEHICLE WILL NOT ACCELERATE WHEN PUSHING DOWN ON THE GAS PEDAL. THIS CAN OCCUR WHEN LEAVING A PARKING PLACE OR. FROM A TRAFFIC LIGHT. THE ENGINE DOES NOT STOP RUNNING. IT HAS ONLY HAPPENED THREE TIMES, BUT COULD CAUSE AN ACCIDENT. THE TOYOTA DEALER COULD NOT DUPLICATE THIS AT THE 5000 MILE INSPECTION AND THERE ARE NO CODES SET NOR DOES IT SET A CHECK ENGINE LIGHT WHEN IT HAPPENS. | Crash: No Fire: No | 6,000 |
| May 2019 | VISIBILITY | TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THE EXTERIOR REARVIEW MIRRORS SHOOK AND RATTLED. ALSO, WHILE DRIVING, IT LOOKED AS IF TWO VEHICLES WERE SHOWN IN THE MIRRORS EVERY TIME. THE DRIVER'S SIDE REARVIEW MIRROR WAS ESPECIALLY AFFECTED. THE CONTACT'S VISION REMAINED BLURRED WHILE USING THE MIRROR. THE VEHICLE WAS TAKEN TO TOYOTA OF NORTH SCRANTON (3400 N MAIN AVE, SCRANTON, PA 18508, (570) 489-7584), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THEY STATED THE FAILURE WAS A "MANUFACTURER'S DEFECT". THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 1,921. | Crash: No Fire: No | 1,921 |
| Apr 2019 | POWER TRAIN | TL* THE CONTACT RENTED A 2019 TOYOTA RAV4. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE IN REVERSE, THE GEAR SHIFTER CAME OUT OF THE TRANSMISSION BOX. THE CONTACT QUICKLY PLACED THE GEAR SHIFTER BACK IN THE TRANSMISSION BOX AND NOTIFIED THE RENTAL FACILITY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT WAS STILL WAITING TO SWITCH OUT THE VEHICLE WITH THE RENTAL COMPANY. THE CONTACT WAS UNSURE IF THE RENTAL COMPANY NOTIFIED THE DEALER AND MANUFACTURER. THE FAILURE MILEAGE WAS 5,218. THE VIN WAS UNKNOWN. | Crash: No Fire: No | 5,218 |
| Mar 2019 | STEERING,VEHICLE SPEED CONTROL | I EXPERIENCED SEVERAL NEAR MISSES RELATED TO TWO ADAS FEATURES AS I RENTED THIS NEW RAV4 IN ATLANTA. FIRSTLY, THE LANE-CENTERING FEATURE ACTIVELY TRIED TO GUIDE MY VEHICLE OUT OF ITS LANE WHILE DRIVING ON THE HIGHWAY. THIS TYPICALLY OCCURRED WHEN DRIVING ACROSS OVERPASSES WHERE THE PAVEMENT TYPE TRANSITIONED. THE LEFT AND RIGHT LANE MARKINGS WERE PRESENT ON THE PAVEMENT THROUGHOUT THESE EVENTS. THE STEERING WHEEL MOVED WITH FORCE AND SPEED--HAD MY REACTION TIME BEEN HALF A SECOND LONGER, I WOULD HAVE STRUCK VEHICLES NEXT TO ME. SECONDLY, THE VEHICLE'S FULL-RANGE ADAPTIVE CRUISE CONTROL BRAKED ABRUPTLY, ESPECIALLY AT LOWER SPEEDS, ON NEARLY EVERY OCCASION WHERE HIGHWAY/CITY TRAFFIC SLOWED OR STOPPED. I WAS NEARLY REAR-ENDED DUE TO THE JERKY ACTIONS OF THE SYSTEM. THE VEHICLES IN FRONT BRAKED SMOOTHLY DURING THESE EVENTS--ONLY MY VEHICLE SLAMMED ON ITS BRAKES WHEN IT COULD HAVE LIGHTLY APPLIED THEM TO SLOW DOWN SAFELY. IT APPEARS THAT TOYOTA MIGHT HAVE MY DATA FROM 3/13/2019, SINCE A STICKER ON THE OVERHEAD CONSOLE STATES: "VEHICLE DATA TRANSMISSION IS ON! YOUR VEHICLE WIRELESSLY TRANSMITS LOCATION, DRIVING AND VEHICLE HEALTH DATA TO DELIVER YOUR SERVICES AND FOR INTERNAL RESEARCH AND DATA ANALYSIS..." I HOPE THAT NHTSA CAN WORK WITH TOYOTA TO EXAMINE THESE RECORDS AND IMPROVE THESE SYSTEMS. | Crash: No Fire: No | 4,257 |