864 Total complaints
25 Crash reports
2 Fire reports
16 Injury reports
Quick answer: The 2019 Toyota RAV4 has 864 consumer-submitted complaints in our database. The most common complaint categories are fuel/propulsion system, engine, unknown or other. Enriched records show 25 crash reports, 2 fire reports, and 16 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

864 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are fuel/propulsion system, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 25 crash reports, 2 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 307 complaints, with an average reported failure mileage of 12,567 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to fuel/propulsion system, engine, unknown or other?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2019 Toyota RAV4?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2019 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2019 Toyota RAV4 complaints?

Enriched complaint indicators from official bulk records.

25 Crash
2 Fire
16 Injury
0 Fatality
22 Towed
11 Medical attention

Mileage at failure is available on 307 complaints ; average reported mileage is 12,567 miles.

Most common incident states: FL (3), MA (2), NJ (2), NY (2), AR (1), ID (1), MD (1), MN (1).

What are the most common 2019 Toyota RAV4 complaint categories?

864 total complaints on record

Latest complaints

Showing 801-825 of 864 complaints.

Date Component Summary Severity Mileage
Oct 2019 FUEL/PROPULSION SYSTEM FUEL SPILLS WHEN FILLING GAS. FUEL TANK DOES NOT FILL TO CAPACITY AT FIRST CLICK SO WHEN I ADD ADDITIONAL FUEL IN AN ATTEMPT TO COMPLETELY FILL TANK, FUEL SOMETIMES SPILLS OUT.
Incident: May 2019
Crash: No Fire: No 1,000
Oct 2019 POWER TRAIN WHEN TEST DRIVING VEHICLE FELT LIKE TRANSMISSION WAS NOT SHIFTING PROPERLY BUT NOT BEING A MECHANIC THOUGHT IT WAS JUST MY IMAGINATION. THEY WOULD NOT PUT A DEFECTIVE CAR ON THE LOT FOR SALE RIGHT? WRONG!!!! WHEN I DROVE IT AFTER GOT IT HOME IT WAS OBVIOUS THERE WAS A BIG PROBLEM. EVERY TIME I STOPPED AT A LIGHT THEN TOOK FOOT OFF OF BRAKE TO ACCELERATE CAR WOULD LURCH, SHAKE, SHUDDER BEFORE I EVEN GOT MY FOOT ON ACCELERATOR. THOUGHT IS WAS GOING TO DIE. WOULD HESITATE WHEN TRYING TO ACCELERATE WHEN PUT IT IN PARK TO TURN OFF ENGINE SAME LURCH SHAKE SHUDDER AND SOUNDS LIKE ENGINE DIED. CAR HAS 61 MILES ON IT. WAS DEFECTIVE WHEN SHIPPED FROM FACTORY TOOK IT BACK TO DEALER, SAID THERE ARE TONS OF COMPLAINTS ABOUT THIS SAME ISSUE. TOYOTA AWARE BUT HAS NO FIX IN PLACE. DEALER CLAIMS NOTHING THEY CAN DO BUT WAIT ON TOYOTA. SO NOW I HAVE A BRAND NEW CAR THAT I HAVE TO CONTINUE MAKING PAYMENTS ON WHILE TOYOTA CONTINUES BUSINESS AS USUAL AND MY CAR SITS IN THE GARAGE, AFRAID TO DRIVE IT.
Incident: Sep 2019
Crash: No Fire: No 61
Oct 2019 FUEL/PROPULSION SYSTEM MULTIPLE FUEL SPILLS HAPPENED WHILE THE 2019 RAV4 HYBRID WAS STATIONARY, BEING REFUELED. THE MANUAL PROVIDED STATES THAT THE LOW FUEL LIGHT ILLUMINATES WHEN THERE IS 2.2 GALLONS OR LESS FUEL IN THE TANK, AND IT STATES THE FUEL CAPACITY IS 14.5 GALLONS. WHEN FUELING AFTER THE LOW FUEL LIGHT ILLUMINATES, AND THE FUEL GAUGE INDICATES "E"; THE TANK OVERFILLS WITH APPROXIMATELY 9.3 GALLONS, OR 3 GALLONS SHORT OF WHAT WAS EXPECTED. THIS RESULTS IN HAZARDOUS FUEL SPILLS WHEN THE ATTENDANT ATTEMPTS TO FILL THE TANK. ALSO, THE VEHICLES RANGE IS LESS THAN EXPECTED WHICH CAN RESULT IN DIVERSIONS AND/OR A STRANDED DRIVER.
Incident: Aug 2019
Crash: No Fire: No 4,507
Oct 2019 FUEL/PROPULSION SYSTEM TOYOTA'S 2019 RAV4 LIMITED HYBRID BOASTS OF HAVING A 14.5 GALLON FUEL CAPACITY. WHEN I FILL MY TANK, I CAN FILL IT TO 10 GALLONS MAXIMUM. THE SERVICE ADVISOR, AARON ENGLAND, INSISTS THAT THIS IS NORMAL. HE STATED THAT NO CARS CAN BE FILLED TO CAPACITY. I AM NOT WANTING TO FILL TO CAPACITY. TOYOTA IS NOT ACKNOWLEDGING THIS IS INACCURATE AND SAYS MY CAR EITHER HAS 3-4 GALLONS, BUT THE SENSOR CAN NOT DETECT IT OR I HAVE A TANK SMALLER THAN CLAIMED. THEY WILL NOT INVESTIGATE. WHEN FUELING MY VEHICLE, IT STOPS FUELING WHEN A LITTLE MORE THAN AN 1/8 OF A TANK SHOWS REMAINS UNTIL FULL. ONLINE, THERE IS MUCH EVIDENCE FROM OTHER OWNERS THAT THIS IS AN ISSUE AND TOYOTA IS REFUSING TO OFFER HELP.
Incident: Oct 2019
Crash: No Fire: No 5,000
Oct 2019 UNKNOWN OR OTHER WHILE I WAS DRIVING DOWN THE ROAD, I HEARD A LOUD POP ABOVE MY HEAD. THEN WHAT SOUNDED LIKE PEBBLES HITTING MY ROOF SO I SLID MY SUNROOF VISOR BACK A LITTLE AND I COULD SEE THE BROKEN GLASS.
Incident: Oct 2019
Crash: No Fire: No 7,600
Oct 2019 FUEL/PROPULSION SYSTEM LESS THAN ONE MONTH AGO, I PURCHASED A NEW 2019 TOYOTA RAV4 HYBRID LIMITED THAT WAS BUILT IN JAPAN AND HAD ONLY 7 MILES ON THE ODOMETER. THE CAR WAS ADVERTISED TO GIVE COMBINED 40 MPG AND HAVE A 14.5 GALLON FUEL TANK. I NOW HAVE APPROXIMATELY 2 THOUSAND MILES ON THE CAR AND I HAVE EXPERIENCED THE SAME ISSUE EVERY TIME THAT I GET GAS IN MULTIPLE STATES AND GAS STATIONS. THE TANK WILL NOT FILL UP AND THE GAS PUMP SHUTS OFF BEFORE THE TANK IS FILLED. EVERY TIME THAT I FILL UP, THE FUEL GAUGE ALWAYS STAYS ABOUT 2-3 LINES BELOW THE FULL MARK. TWO DAYS AGO I DROVE THE CAR UNTIL IT STOPPED DISPLAYING A MILES-TO-EMPTY READING AND SIMPLY READ, 'FUEL NEEDED.' MINUTES BEFORE GIVING THIS READING, IT SAID THAT I HAD APPROXIMATELY 31 MILES LEFT. I CHECKED THE TOYOTA REMOTE CONNECT APP ON MY PHONE THE NEXT MORNING AND IT READ THAT I HAD 24 MILES UNTIL EMPTY. I DROVE TO THE GAS STATION AND WAS ONLY ABLE TO PUT IN 8.9 GALLONS OF GAS BEFORE THE FUEL PUMP SHUT OFF. I ATTEMPTED TO CONTINUE FUELING TWO MORE TIMES BUT EACH TIME I TRIED TO TOP OFF, I ONLY GOT A LITTLE MORE GAS BEFORE IT KEPT SHUTTING OFF. AFTER TOPPING OFF TWICE, I ACHIEVE A GRAND TOTAL OF 9.4 GALLONS OF GAS PURCHASED. IF THE TANK IS SUPPOSED TO HOLD 14.5 GALLONS AND I WAS ONLY ABLE TO ADD 9 TO A CAR THAT WAS SUPPOSEDLY ON EMPTY, THAT IS 5 GALLONS OF GAS THAT IS MISSING. I'M AWARE THAT MANY TOYOTA HAVE APPROXIMATELY 2 GALLONS LEFT IN RESERVE WHEN THE GAS LIGHT GOES ON, HOWEVER, 9+2=12 AND STILL LEAVES THE CAR SHORT OF ABOUT 2 GALLONS OF GAS. THIS IS DANGEROUS AND IS A SAFETY HAZARD AS IT WILL RESULT IN MANY PEOPLE TRYING TO TOP OFF THEIR GAS BY FORCING FUEL INTO THE TANKS AND BEING UNABLE TO DETERMINE WHEN THE STOP. THIS CAN CAUSE GAS LEAKS AND AN INCREASE IN EMISSIONS OR RISK OF FIRE. IT APPEARS THAT MANY OF THE 2019 TOYOTA HYBRIDS THAT WERE BUILT IN JAPAN ARE EXPERIENCING THIS ISSUE.
Incident: Sep 2019
Crash: No Fire: No 400
Oct 2019 FUEL/PROPULSION SYSTEM TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHEN THE FUEL TANK WAS FILLED UP, IT REGISTERED 3/4 FULL INSTEAD OF COMPLETELY FULL. THE VEHICLE WAS TAKEN TO BIG TWO TOYOTA OF CHANDLER (480-302-4651, LOCATED AT 1250 S GILBERT RD, CHANDLER, AZ 85286), BUT THE FAILURE COULD NOT BE DUPLICATED. THE TECHNICIAN STATED THAT IT COULD BE A DESIGN FLAW WITH THE FUEL TANK. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER STATED THAT THE FAILURE WAS A KNOWN ISSUE AND A CLAIM MANAGER WOULD CALL THE CONTACT. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
Incident: May 2019
Crash: No Fire: No 200
Oct 2019 ELECTRICAL SYSTEM THE BACK-UP CAMERA QUIT WORKING WITHIN A MONTH OF PURCHASE (578 MILES). ANYTIME YOU PUT THE VEHICLE IN REVERSE THE CAMERA DOES NOT WORK MAKING IT UNSAFE TO BACK IN MANY CIRCUMSTANCES.
Incident: Aug 2019
Crash: No Fire: No 578
Oct 2019 FUEL/PROPULSION SYSTEM WHEN FILLING UP THE GAS TANK, IT MAXES OUT AT 9-10GAL WHEN THE TANK IS SUPPOSEDLY A 14+ GALLON TANK. I WILL WAIT UNTIL 20 MILES TO EMPTY AND THEN FILL UP AND IT STILL ONLY FILLS UP PARTIALLY.
Incident: Sep 2019
Crash: No Fire: No 500
Oct 2019 FUEL/PROPULSION SYSTEM UNABLE TO FILL TANK TO CAPACITY. TANK HOLDS 14.5 GALLONS BUT I CAN ONLY GET AT MOST 10 GALLONS IN WHEN RANGE OF LESS THAN 40 MILES AND GAUGE READS LESS THAN A QUARTER OF A TANK. AT 40 MILES TO THE GALLON, THERE SHOULD BE ROOM FOR 13.5 GALLONS. RANGE ONLY INCREASES TO NOT MORE THAN 475 MILES WHEN "FULL" WHEN I SHOULD GET 550 AS ADVERTISED. I BOUGHT THE CAR IN AUGUST AND HAVE HAD THE SAME EXPERIENCE AT THE GAS STATION WITH 4 FILL UPS. LOOKS LIKE MANY 2019 HYBRID RAV4 OWNERS ARE HAVING THE SAME PROBLEM. I COMPLAINED TO THE DEALER WHO CLAIMED TO NEVER HAVE HEARD OF THIS.
Incident: Oct 2019
Crash: No Fire: No 500
Sep 2019 UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) BRAND NEW VEHICLE HAD ONLY BEEN DRIVEN 20 MILES AWAY FROM THE DEALERSHIP, AT LOW SPEED, IN A PARKING LOT, ALARMS BEGAN GOING OFF INDICATING NUMEROUS SYSTEM MALFUNCTIONS INCLUDING; LOW BRAKE POWER, ANTILOCK BRAKE SYSTEM MALFUNCTION, VEHICLE STABILITY CONTROL SYSTEM MALFUNCTION, SECONDARY COLLISION BRAKE SYSTEM MALFUNCTION, ELECTRONICALLY CONTROLLED BRAKE SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, ULTRASONIC DETECTING & RANGING SYSTEM MALFUNCTION.
Incident: Sep 2019
Crash: No Fire: No 57
Sep 2019 FUEL/PROPULSION SYSTEM WHEN ATTEMPTS ARE MADE TO PUT FUEL IN THE VEHICLE THE PUMP STOPS AT 3/4 FILL. THIS DOES NOT MEAN THERE IS 3/4 THE QUANTITY THE GAS TANK HOLDS. IT IS EASY TO RUN OUT OF FUEL SINCE THE GAS GAUGE READING IS INACCURATE. IT TAKES MULTIPLE STARTING THE PUMP TO PUT MORE GAS IN BUT IT IS UNCLEAR HOW MUCH IT REALLY TAKES TO BE FULL. THIS IS DANGEROUS SINCE RUNNING OUT OF FUEL WHILE DRIVING CAN LEAD TO AN ACCIDENT. THIS HAPPENS WHEN THE CAR IS STATIONARY IN FRONT OF THE GAS PUMP.
Incident: Aug 2019
Crash: No Fire: No 400
Sep 2019 FUEL/PROPULSION SYSTEM GAS TANK WILL NOT FILL EASY, OR TO THE TOP. GAS GUAGE DOES NOT WORK PROPERLY.
Incident: Sep 2019
Crash: No Fire: No 6,000
Sep 2019 STRUCTURE,VISIBILITY/WIPER TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN OBSTRUCTION REFLECTING OFF THE DASHBOARD ONTO THE DRIVER'S SIDE REARVIEW MIRROR. CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, (770) 704-9525) WAS CONTACTED AND SUGGESTED THAT THE CONTACT TRY TO GET USED TO THE REFLECTION ISSUE. THE DEALER TRIED TO GET THE CONTACT TO SWITCH TO A CAMRY, BUT SHE REFUSED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER AND A CASE MANAGER. THE MANUFACTURER PROMISED A CALL BACK AND SCHEDULED AN APPOINTMENT, BUT IT WAS NOT KEPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48. *JS
Incident: Jun 2019
Crash: No Fire: No 48
Sep 2019 FUEL/PROPULSION SYSTEM MY 2019 TOYOTA RAV4 HYBRID LIMITED BUILT IN JAPAN HAS A FUEL FILL UP ISSUE THAT PEVENTS THE CAR FROM BEING FULLY FUELED UNDER NORMAL CIRCUMSTANCES. THE GAS PUMP WILL SHUT OFF 1-2 GALLONS BEFORE THE TANK IS ACTUALLY FULL, MEANING THAT IN ORDER TO GET A FULL TANK, THE USER HAS TO FORCE FUEL INTO THE TANK. THIS PRESENTS TWO PROBLEMS: 1) THIS IS A CONCERN BECAUSE THERE IS SOME SORT OF PRESSURE ISSUE INSIDE THE GAS TANK THAT'S PREVENING PROPER FILLING WHICH COULD RESULT IN GAS SPEWING OUT OF THE FILLER HOLE AND PRESENTING AN ENVIRONMENTAL/SAFETY/FIRE HAZZARD. 2) WITH A GAS TANK THAT'S LISTED AT 14.5 GALLONS THAT ADVERTISES A RANGE OF 600+ MILES ON A TANK OF GAS, YOU EFFECTIVELY HAVE A USEABLE FUEL QUANTITY AND RANGE WELL BELOW WHAT TOYOTA ADVERTISES MEANING THEY ARE ENGAGING IN FALSE ADVERTISING. MY DEALER IS AWARE OF THIS ISSUE SINCE OTHER OWNERS ARE EXPERIENCING THE SAME OR SIMILAR ISSUES, BUT SO FAR, TOYOTA IS UNABLE TO ADDRESS THIS FUEL FILLING ISSUE.
Incident: Jul 2019
Crash: No Fire: No 10,000
Sep 2019 FUEL/PROPULSION SYSTEM THE FUEL TANK IS EITHER UNABLE TO FILL TO THE RATED CAPACITY OR IS OUT OF CALIBRATION. THIS CAUSES THE STATION PUMP TO STOP PROVIDING FUEL BEFORE THE TANK IS FULL. IN ORDER TO OBTAIN ANYWHERE NEAR A FULL TANK OF GAS YOU MUST IGNORE THE PUMPS AUTOMATIC SHUTOFF AND GUESS AS TO WHEN TO STOP. THIS IS CLEARLY A SAFETY ISSUE AS NOT KNOWING WHEN TO STOP CAN CAUSE FUEL TO SPILL FROM THE VEHICLE. THIS HAS BEEN HAPPENING SINCE THE FIRST FILL UP OF THE VEHICLE IN APRIL OF 2019 AND CONTINUES TO THIS DAY (SEPTEMBER 2019). TOYOTA HAS REPLACED THE FUEL SENDING UNIT BUT THE ISSUE STILL PERSISTS. THEY HAVE NOT ISSUED ANY SERVICE BULLETINS OR WARNINGS REGARDING THIS ISSUE BUT CLAIM IT IS WIDESPREAD FOR THE 2019 RAV4 HYBRID. THEY ALSO CLAIM NO MORE REPAIR ATTEMPTS WILL BE MADE AS THEY DO NOT KNOW WHAT THE ISSUE IS OR HOW TO FIX IT.
Incident: Apr 2019
Crash: No Fire: No 400
Sep 2019 VISIBILITY/WIPER DRIVER END OF LOWER DASH BOARD TRIM REFLECTS ON THE DRIVER SIDE VIEW MIRROR. REFLECTION INTERFERES WITH VISIBILITY. REFLECTION GOES AWAY WHEN THE WINDOW IS FULLY LOWERED. TOYOTO CUST SERVICE CLAIMS PROBLEM IS A DESIGN DEFECT AND THERE IS NO FIX FOR IT RIGHT NOW. DANGEROUS TO DRIVE THE VEHICLE WITHOUT COVERING THE DRIVERS END OF THE DASH.
Incident: Jun 2019
Crash: No Fire: No 100
Sep 2019 POWER TRAIN 19 RAV4 XLE AWD TRANSMISSION ISSUE AND POWER TRAIN. MY VEHICLE HAS DRIVEN UNDER 5K MILES AND I NOTICED TWO MAJOR PROBLEMS. FIRST, RPM MOVES UP AND DOWN WHEN I SLOW DOWN THE VEHICLE. I DON'T SEE RPM SHIFTS WHEN I REDUCE THE SPEED IN RANGE OF 10MPH BUT I SEE RPM MOVES UP AND DOWN WHEN THE REDUCTION BECOMES GREATER LIKE 15 AND 20 MPH. FURTHERMORE, THERE IS A HESITATION AND LURCHES. ONCE THE VEHICLE'S SPEED IS REDUCED UPTO EITHER 4 MPH OR 5 MPH AND TRY TO SPEED UP, I CAN TELL IT HESITATES AND LURCHES. AS A RESULT, I WITNESSED RPM JUMPS HIGH ALL OF SUDDEN. THE VEHICLE HAD SOFTWARE UPDATE ON 9/9/2019 AND I TOOK VIDEO RECORD AND POSTED ON YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=FRUVFZAUPTQ&T=11S
Incident: Sep 2019
Crash: No Fire: No 4,800
Sep 2019 UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM VEHICLE WILL ONLY FILL 9.5GAL AT PUMP. REQUIRES NOT RECOMMENDED FORCE PUMPING IN ORDER TO ACHIEVE FULL TANK. VEHICLE SYSTEM GUAGE WILL INCORRECTLY READ FULL DESPITE MISSING 4-5GALLONS. FUEL GUAGE RAPIDLY DROPS QUICKLY. I HAVE GIVEN TOYOTA 4 VISITS TO FIX THE ISSUE. THEY HAVE REPLACED FUEL SYSTEM BUT ISSUE PERSIST.
Incident: Jul 2019
Crash: No Fire: No 5,000
Sep 2019 FUEL/PROPULSION SYSTEM FUEL PUMP AUTOMATICALLY SHUTS OFF BUT THE FUEL INDICATOR SHOWS 1 -2 BAR LESS THAN FULL . MAXIMUM POSSIBLE FUEL THAT I WAS ABLE TO FILL WHEN THE VEHICLE WAS NEAR EMPTY IS 10.2 GALLONS (ITS STILL 1 - 2 BARS BELOW FULL)
Incident: Jul 2019
Crash: No Fire: No 3,000
Sep 2019 POWER TRAIN AFTER DRIVING FOR ABOUT 15-20 MINUTES CAR MAKES GRINDING NOISE WHEN ACCELERATING PAST 2-30 MPH AND ANOTHER GRINDING NOISE WHILE DECELERATING BELOW 20-30MPH. WAS TOLD THAT REAR DRIVELINE DISCONNECT FEATURE IS CAUSING THE ISSUE. STARTED HAPPENING AROUND 3000MILES ODO AND BEEN GETTING LOUDER
Incident: May 2019
Crash: No Fire: No 3,000
Sep 2019 FUEL/PROPULSION SYSTEM MY 2019 RAV4 XSE HYBRID MODEL WAS RECENTLY PURCHASED AND I BEGAN TO NOTICE SOME DISCREPANCIES IN WHAT THE VEHICLE HAD ADVERTISED FOR DTE VERSUS SIZE OF THE TANK. THE VEHICLE'S MANUAL SAYS THIS CAR HAS A 14.5 GALLON TANK, BUT THE LAST 3 TIMES I HAD GONE TO REFILL, THE PUMP USUALLY SHUTS OFF AROUND 9-11 GALLONS AND THE METER JUMPS BACK TO THE FULL MARK. THE MANUAL ALSO SAYS THERE'S A 2.2 GALLON RESERVE FOR SAFETY, BUT THAT MATH DOES NOT ADD UP TO HOW MUCH I FILL UP WHEN THE GAS LIGHT TURNS ON. 30MI LEFT ON DTE, I USUALLY RUN IT UNTIL I HAVE ABOUT 10MI LEFT AND EVEN THEN UPON REFUEL I BARELY BREAK THE 10 GALLON MARK, SO WHERE'S THE OTHER 2.3 GALLONS (MINUS THE 2.2 RESERVE)? I CURRENTLY GET ON TOTAL AVERAGE 38.8 MPG. AFTER A FULL REFILL, THE NEEDLE IS AT THE FULL MARK, MY DTE AT THE TIME USUALLY REPORTS 475 MPG, BUT EACH TIME MY REFILL LIGHT COMES ON, MY ODO METER (I RESET EACH TIME AT REFUEL) ONLY HAS ME AT ABOUT 380-400 MILES DRIVEN. NOW, I GET THAT DTE DYNAMICALLY CHANGES, BUT WITH OVER 100 ESTIMATE MILES DIFFERENCE? THAT'S COMPLETELY INSANE AND FALSE ADVERTISING. I'VE ALSO NOTICED THAT EVERYTIME I RESTART MY CAR, THE DTE ALWAYS SOMEHOW LOSES A FEW MILES FROM THE LAST REPORTED NUMBER. SO SAY I HAVE 400 MILES AND DROVE 20 IN TRIP A (DTE ~380MI), I WOULD TURN OFF THE CAR, TURN IT BACK ON, AND THE DTE WOULD REPORT 373 OR SOMETHING IN THAT BALLPARK. EACH AND EVERY TIME THE DTE ALWAYS SEEMS TO REDUCE UPON ENGINE START, WHICH GETS ME CLOSER TO MY TOTAL MILEAGE BY REFUEL AROUND 380...A FAR CRY FROM THE INITIAL ~475MI. THERE'S BEEN NUMEROUS REPORTS FROM OTHERS REGARDING THE SAME ISSUE AND IT'S COMPLETELY DISHEARTENING TO HAVE SPENT SO MUCH MONEY ON A HYBRID VEHICLE NO LESS THAT I CAN HARDLY GET 400 MILES ON A FULL TANK WITH A CONSTANTLY FLUCTUATING DTE MEASUREMENT.
Incident: Sep 2019
Crash: No Fire: No Unknown
Aug 2019 STEERING APPROXIMATELY 30 DAYS AFTER PURCHASING MY 2019 TOYOTA RVA4, WHILE DRIVING TO WORK DURING THE WEEK OF AUGUST 1,2019 ON A MAJOR HIGHWAY MY VEHICLE SWERVED TO THE RIGHT ALMOST HITTING AN 18 WHEELER WITHOUT ME STEERING IN THAT DIRECTION. IT HAPPENED ABOUT 15 MINUTES LATER SWERVING AGAIN TOWARDS THE RIGHT ALMOST HITTING A CAR. DURING THE WEEK OF AUGUST 5,2019 THE CAR DID THE SAME THING AGAIN. WHILE DRIVING HOME, THIS TIME THE STEERING WHEEL WARNING LIGHT STARTED FLASHING. I CHECKED THE OWNERS MANUAL AND IT STATED TO TAKE THE VEHICLE TO THE NEAREST TOYOTA DEALERSHIP IMMEDIATELY WHICH I DID. ON AUGUST 17TH I BROUGHT MY CAR IN TO BE CHECKED. INITIALLY A YOUNG SERVICE MANAGER TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. I WAS PERSISTENT IN HAVING MY CAR CHECKED. AFTER THE YOUNG SERVICE MANAGER SPOKE TO A SENIOR SERVICE MANAGER, HE SUGGESTED TO THE YOUNG MANAGER THAT IF I AM BEING PERSISTENT THEN SHE NEEDS TO DO A CODE DIAGNOSTICS ON THE CAR. I WAS TOLD AN ISSUE WAS FOUND AND THEY HAD TO KEEP MY CAR. ON AUGUST 21,2019 I RECEIVED A CALL STATING MY CAR WAS READY. I ASKED WHAT WAS THE PROBLEM. I WAS TOLD THE STEERING ANGLE SENSOR HAD TO BE RECALIBRATED. THE CAR WAS TESTED FOR 14 MILES WITH NO PROBLEMS, BUT I SHOULD KEEP AN EYE OUT FOR ANY OTHER STEERING ISSUES. I MUST SAY I AM NOT COMFORTABLE DRIVING A CAR WITH STEERING ISSUES. IT IS STILL SWERVING ON OCCASIONS,BUT NOT AS SEVERE.
Incident: Aug 2019
Crash: No Fire: No 2,233
Aug 2019 ENGINE UPDATE TO CLAIM #11233589: AFTER GOING BACK TO THE DEALERSHIP A SECOND TIME BECAUSE OIL CONTINUED TO CLIMB UP THE DIP STICK, THE SERVICE DEPT FOUND THAT YOU CANNOT PUT MORE THAN 4.6 QUARTS INTO THE RAV4. THE FACTORY PUT IN 5 QUARTS, AND THE DEALERSHIP ALSO PUT IN 5 QUARTS AT THE FIRST APPT. THE PROBLEM HAS NOW BEEN SOLVED SINCE THE CORRECT AMOUNT OF OIL IN NOW IN THE CAR.
Incident: Aug 2019
Crash: No Fire: No Unknown
Aug 2019 FUEL/PROPULSION SYSTEM WHEN FUELING, HOSE STOPS AND CLICKS, BUT TANK ONLY READS A LITTLE BIT OVER 3/4 FULL. WHEN TOPPING OFF MULTIPLE TIMES (WHICH THE GAS STATION ADVISES NOT TO DO), TANK READS UP TO 7/8 MAX. TANK FILLS LITTLE OVER 10 GALS, BUT MARKETED AT 14.5.
Incident: Aug 2019
Crash: No Fire: No Unknown

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