Complaint volume
864 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Toyota RAV4 Complaints
864 consumer-submitted complaints on record for the 2019 Toyota RAV4, grouped by component category.
864 Total complaints
25 Crash reports
2 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel/propulsion system, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 2 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 307 complaints, with an average reported failure mileage of 12,567 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel/propulsion system, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Toyota RAV4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Toyota RAV4 complaints?
25 Crash
2 Fire
16 Injury
0 Fatality
22 Towed
11 Medical attention
What are the most common 2019 Toyota RAV4 complaint categories?
FUEL/PROPULSION SYSTEM 213
ENGINE 134
UNKNOWN OR OTHER 92
POWER TRAIN 46
STRUCTURE 45
ELECTRICAL SYSTEM 26
UNKNOWN OR OTHER,ENGINE 15
SERVICE BRAKES 13
VISIBILITY/WIPER 12
AIR BAGS 10
864 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2020 | FUEL/PROPULSION SYSTEM | MY 2019 RAV4 HYBRID WAS FILLED INITIALLY BY THE TOYOTA DEALERSHIP AS PART OF THE PURCHASE, AND WAS GAS GAUGE REGISTERED 'FULL'. EVERYTIME I HAVE FILLED IT AFTER THE FIRST FILL HAS GOTTEN FILLED TO ABOUT 8/10 OF A TANK ON THE GAS GAUGE BEFORE THE GAS NOOZLE CLICKS OFF. I USUALLY FILL UP WHEN MY GAS TANK IS JUST RIGHT ABOVE THE EMPTY GAUGE LINE. THE CAR IS ADVERTISED TO FILL UP TO 14.5 GALLONS | Crash: No Fire: No | 1,000 |
| Feb 2020 | ENGINE | I FORGOT TO TURN OFF THE ENGINE (PUSH BUTTON) AFTER PARKING. THE ENGINE RAN FOR MORE THAN 5 HOURS UNTIL I RETURNED. UNLIKE THE TRADITIONAL KEY THAT MOST OF US REMEMBER TO TAKE IT AFTER PARKING. REMOVING THE KEY WILL TURN OFF THE ENGINE. I AM OF THE OPINION THAT THIS A CRITICAL SAFETY ISSUE: 1. THE ENGINE COULD OVERHEAT IN HOT SUMMER AND MAY EVEN CATCH ON FIRE 2. ANYONE CAN DRIVE THE CAR AWAY WITHOUT THE KEY. LOW OR TOTALLY NO KEY SIGNAL MEANS THE DRIVER IS NOT NEAR TO THE CAR. THE ENGINE SHOULD NOT BE RUNNING AT ALL. FOR THE LEAST, THERE SHOULD BE SHOULD BE SOME LOUD ALERT. THE RAV4 BUILT-IN TECHNOLOGY HAS AN AUTO SHUT OFF FEATURE ON ACC MODE AFTER CERTAIN PERIOD AND REMOTE ENGINE START/STOP FEATURE. ONE CANNOT START THE CAR WITHOUT THE KEY NEARBY. WHY CANNOT TOYOTA INCORPORATE THE AUTO OFF FEATURE ON THE KEY SIGNAL LEVEL, I.E. BELOW CERTAIN KEY SIGNAL LEVEL TURN THE ENGINE OFF AUTOMATICALLY. I HAVE REPORTED TO TOYOTA. IT APPEARS THAT TOYOTA IS NOT GOING TO DO ANYTHING AT THIS MOMENT. | Crash: No Fire: No | Unknown |
| Feb 2020 | POWER TRAIN,VEHICLE SPEED CONTROL | 2019 RAV 4 XLE PREMIUM I PURCHASED A YEAR AGO CONTINUES TO LURCH WHEN SUDDENLY ACCELERATING FROM A ROLLING STOP. AN EXAMPLE IS WHEN PULLING UP TO A RED LIGHT AND THE LIGHT SUDDENLY TURNS GREEN, I'LL TAKE MY FOOT OF THE BRAKE AND TAP THE GAS AND THE CAR HESITATES THEN ACCELERATES. THIS MOTION JERKS ME AND OTHER PASSENGERS IN OUR SEATS. | Crash: No Fire: No | 20 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | I AM NOT ABLE TO FULLY FILL UP THE FUEL TANK AS EXPECTED BY TOYOTA SPECIFICATIONS. IT CAN PUT BARELY 9 GALLONS (TOYOTA COMMUNICATE TANKS CAN HAVE 15 GALLONS) WHEN THE TANK IS EMPTY AND AFTER THE PUMP STOPS. THE FUEL LEVEL DOES NOT ALWAYS GO TO THE TOP OF THE DASHBOARD INDICATOR BUT I CANNOT PUT MORE FUEL SINCE PUMPS STOPS. I TRIED MULTIPLE GAS STATION AND MANY WAYS TO FILL UP THE TANK, THE ISSUE IS ALWAYS THERE. THE CAR RANGE DOES NOT GO OVER 500 MILES WHEN IT IS SOLD TO DO MORE. | Crash: No Fire: No | 500 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | THE REPORTED GAS TANK SIZE OF MY 2019 RAV4 LIMITED PURCHASED IN AUGUST 2019 IS RATED FOR 14.5 GALLONS. ON EACH OCCASION OF LOW FUEL, WARNING OR LESS THAN 50 MILES BEFORE EMPTY NOTICE, EACH FILL UP HAS RESULTED IN TEN GALLONS OR LESS. 13 SEP - 528.6 MILES DRIVEN FILL UP WAS 9.485 GALS RANGE 534. MPG = 55.7 25 SEP - 418.7 MILES DRIVEN FILL UP WAS 10.185 GALS RANGE 579. MPG = 41 7 OCT - 460.8 MILES DRIVEN FILL UP WAS 10.343 GALS RANGE 585. MPG = 44 18 OCT - 430 MILES DRIVEN FILL UP WAS 10.058 GALS RANGE 577. MPG = 42.7 28 OCT - 423.5 MILES DRIVEN FILL UP WAS 9.619 GALS RANGE 560. MPG = 44 7 NOV - 420.5 MILES DRIVEN FILL UP WAS 10.071 GALS RANGE 545. MPG = 41.7 16 NOV - 309.3 MILES DRIVEN FILL UP WAS 7.808 GALLONS RANGE 539. MPG = 39.6 25 NOV ' 382.7 MILES DRIVEN FILL UP WAS 10.685 GALLONS RANGE 568. MPG = 35.8 THE TANK SIZE AS INDICATED DOES NOT EQUATE TO THE NEED TO REFILL TO CAPACITY OF 14.5 GALLONS. WHERE OR WHAT HAS HAPPENED TO THE 4.5 GALLONS OF TANK FUEL THAT WE SEEM TO NOT BEING ABLE TO ACCESS? | Crash: No Fire: No | Unknown |
| Feb 2020 | FUEL/PROPULSION SYSTEM | UNABLE TO REFILL A FULL TANK. REFILLING WHEN FUEL EMPTY LIGHT ON SHOULD ABLE TO FILL ABOUT 12 US GALLONS ACCORDING TO USER MANUAL BUT THE CAR CONSISTENTLY ABLE TO FILL ONLY 10 US GALLONS WHEN FUEL EMPTY LIGHT IS ON. | Crash: No Fire: No | Unknown |
| Feb 2020 | SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM | TWO WEEKS AGO THE CAR CAME ON WITH AN ERROR MESSAGE STATING THE HYBRID SYSTEM HAD FAILED. I BROUGHT IT INTO THE DEALER AND THEY REPLACED A RELAY VALVE AND SAID THEY HAD BEEN HAVING THE SAME PROBLEM IN COLD WEATHER WITH OTHER RAV4 HYBRIDS. NOW TODAY, I WENT TO START THE CAR AND IT WAS LISTING ABOUT 6 ERROR MESSAGES, EVERYTHING FROM THE BRAKE POWER BEING LOW, ENGINE FAILURE, ETC. THE CAR WOULDN'T START AND HAD TO BE TOWED TO THE DEALERSHIP. | Crash: No Fire: No | 4,500 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | WHEN REFUELING, THE FUEL TANK NEVER REACHES FULL CAPACITY. FUEL PUMP ALWAYS SHUTS OFF AT ABOUT 3/4 TANK. FUEL TANK ADVERTISED TO HOLD 14.5 GALLONS BUT DOES NO FILL UP PASSED 10 TO 11 GALLONS. | Crash: No Fire: No | 1,000 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | MY CAR HAS A 14.5 GALLON TANK. I HAVE ONLY BEEN ABLE TO PUT 8-9 GALLONS MAX INTO MY CAR. THE PUMP SHUTS OFF/READS AS FULL. I SHOULD BE ABLE TO GET 500+ MILES IN MY HYBRID WITH A 14.5 GALLON TANK. I AVERAGE 380 MP FILL UP. I PAID BIG MONEY FOR THIS CAR AND WOULD LIKE TOYOTA TO FIX THE FUEL TANK PROBLEM. | Crash: No Fire: No | Unknown |
| Feb 2020 | FUEL/PROPULSION SYSTEM | I PURCHASED THE NEW 2019 RAV4 HYBRID ON 11/29/2019 AT PRIME MOTORS IN SACO, MAINE. IT CURRENTLY HAS 725 MILES ON IT. WHEN I ATTEMPT TO FILL IT IT WON'T FILL ALL THE WAY. IT'S ADVERTISED TO HAVE A 14.5 GALLON TANK BUT ONLY HOLDS ABOUT 10 GALLONS. THE DEALERSHIP ADVISED ME TO KEEP PUMPING AFTER THE PUMP SHUTS OFF. THIS IS VERY BAD ADVICE AS IT COULD OVERFLOW AND CAUSE A FIRE. | Crash: No Fire: No | 650 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | THE GAS TANK WILL NOT FILL UP. IF IT IS DEAD EMPTY, THE MOST WE CAN GET THE TANK TO EXCEPT IS 10 GALLONS. THE VEHICLE IS SUPPOSE TO EXCEPT 14.5 GALLONS. BECAUSE OF THIS ISSUE, WE ARE HAVING TO FILL THE TANK UP MORE OFTEN. THE VEHICLE SPECS STATE IT SHOULD GET 507 MILES PER TANK AND WE GET AROUND 400 MILES PER TANK. | Crash: No Fire: No | Unknown |
| Feb 2020 | UNKNOWN OR OTHER | ONE OF THE SPEAKERS OF THE NEW VEHICLE DELIVERED ON JANUARY 3, 2020 WAS NOT WORKING. THE DEALERSHIP ORDERED A NEW SPEAKER ON JANUARY 13 AND AS OF TODAY, FEBRUARY 6TH, THE DEALERSHIP SAYS THEY HAVE NOT RECEIVED THE SPEAKER TO BE REPLACED. THEY SAID THE MANUFACTURER WHICH IS JBL MAY NOT HAVE THE SPEAKER AVAILABLE OR IT MAY BE ON BACKORDER. | Crash: No Fire: No | 358 |
| Feb 2020 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | VEHICLE DOES NOT FUNCTION AS ADVERTISED, ECM APPEARS TO CHANGE SHIFTING, HYBRID, AND GASOLINE USAGE AT LOWER TEMPS. PRE-COLLISION SYSTEM MALFUNCTIONS WITH ANY VISIBILITY REDUCTION, CAUSING THE VEHICLE TO SUDDENLY BRAKE AT HIGHWAY SPEEDS OR TO NOT BRAKE AT ALL WITH RADAR CRUISE ACTIVE. ALSO HAVE SAME ISSUE AS OTHERS WITH NOT BEING ABLE TO FILL TANK MORE THAN 10 GALLONS OF 14. MILEAGE IS AS LOW AS 24 MPG FOR A WHOLE TANK, DRIVING VERY CONSERVATIVELY. | Crash: No Fire: No | 200 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | I BOUGHT MY NEW 2019 TOYOTA RAV4 HYBRID XSE AND TOOK POSSESSION ON JANUARY 3 2020. SINCE THEN, I HAVE REFULED MULTIPLE TIMES AND NOTICED IT WOULD NOT TAKE MORE THAN 9-10 GALLONS OF GAS FROM EMPTY. I FOUND MYSELF REFUELING MORE TIMES THAN MY PREVIOUS VEHICLES. WHEN RESEARCHING PRIOR TO PURCHASE, THE VEHICLE SAYS IT HAS A FUEL CAPACITY OF 14.5 GALLONS AND 580 MILES PER TANK. I HAVE NEVER BEEN ABLE TO GET MORE THAN 9-10 GALLONS AND IT HAS ALWAYS SHOWN GAS RANGE IN THE 400 MILES PER TANK. IT HAS NEVER GIVEN ME ANYWHERE CLOSE TO 580 MILES PER TANK. I TOOK IT TODAY TO THE DEALERSHIP AFTER CALLING TOYOTA ON JANUARY 30TH AND THE DEALERSHIP SAID THAT ALL CARS HAVE A 4 GALLON RESERVE TANK. THIS WAS THEIR RESPONSE TO THE PROBLEM ALTHOUGH I AM SURE NOBODY WOULD LIKE TO FIND OUT HOW MANY GALLONS A CAR HAS IN RESERVE AFTER THE REFUEL LIGHT IS ON FOR OBVIOUS SAFETY REASONS. WHEN I REFULED ALL MY PREVIOUS CARS, THE CAPACITY WAS AT LEAST WHAT IT SAID ON THE MANUAL OR MORE. IT HAS NEVER BEEN A DIFFERENCE OF OVER 38% FROM WHAT THE MANUAL SAYS TO WHAT THIS VEHICLE CAN ACTUALLY TAKE WHEN REFUELING FROM EMPTY WITH THE REFUELING WARNING ON AND THE REFUELING LIGHT ON. IT IS DANGEROUS TO TRY AND FOLLOW TOYOTA'S OFFICIAL FUEL CAPACITY AND RANGE FOR THIS VEHICLE. IF YOU FOLLOW THE OFFICIAL RANGE STATED BY TOYOTA IN THE MANUAL AND VEHICLE INFORMATION, DRIVERS CAN RUN OUT OF GAS THINKING THE CAR HAS ACTUALLY 14.5 GALLONS INSTEAD OF 9-10 AND A RANGE OF 580 MILES INSTEAD OF THE ACTUAL 400 MILE RANGE. *LN*JB | Crash: No Fire: No | 1,584 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | I PURCHASED CAR SEPT 2019, SINCE PURCHASING I HAVE BEEN UNABLE TO FILL MY GAS TANK TO FULL CAPACITY. I ONLY FILL UP 9 GALLONS BEFORE IT KICKS OFF, MY RANGE HAS NEVER BEEN MORE THAN 450 MILES WHEN I WAS TOLD 550 MILES BEFORE FILL UP. THIS APPARENTLY WAS A PROBLEM BEFORE I PURCHASED BY CAR BUT WAS NOT DISCLOSED AT TIME OF PURCHASE. REPORTED TO DEALERSHIP AND JUST KEEP GETTING TOLD WAITING ON A FIX FROM TOYOTA. | Crash: No Fire: No | 350 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | SINCE PURCHASING 2019 RAV4 HYBRID XLE IN APRIL 2019, FUEL TANK DOES NOT FILL TO CAPACITY. FUEL PUMP (REGARDLESS OF WHICH GAS STATION I AM AT) SHUTS OFF SEVERAL GALLONS SHORT OF FILLING THE GAS TANK AND THE FUEL INDICATOR ON THE DASHBOARD INDICATES APPROXIMATELY 3/4 FULL. THIS OCCURS EVERY TIME THE VEHICLE IS FUELED. UNABLE TO ATTAIN FUEL RANGE FOR THE VEHICLE DUE TO FUEL TANK UNABLE TO BE FILLED TO CAPACITY UNLESS I FORCE EXTRA GAS IN THE CAR BY CONSISTENTLY TRYING TO "TOP OFF" TO FILL WITH MORE GAS (AS THERE IS STILL EXTRA CAPACITY UPON THE PUMP CLICKING OFF AT FIRST). CONTACTED TOYOTA ABOUT THE ISSUE IN JULY 2019 AND DECEMBER 2019 BUT NO RESOLUTION OR EXPLANATION WAS PROVIDED ON WHY THIS ISSUE IS OCCURRING. | Crash: No Fire: No | 15 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | TOYOTA ADVERTISED THE 2019 RAV 4 HYBRID AS HAVING A 14.5 GALLON GAS TANK WITH A DRIVING RANGE OF APX. 580 MILES PER TANK. THE TANK ONLY ACCEPTS 10.5 GALLONS AND SHOWS AS FULL AND ONLY HAS A DRIVING RANGE OF 380 TO 420 MILES PER TANK. THE DRIVING RANGE IS ONE OF THE REASONS I PURCHASED THIS CAR OVER ITS COMPETITION. | Crash: No Fire: No | 425 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | 2019 RAV4 HYBRID XLE. CAR FUEL TANK DOES NOT FILL UP COMPLETELY TO THE ADVERTISED 14.5 GALLONS. ONLY ABLE TO GET ABOUT 10/11 GALLONS IN THE TANK EVEN WHEN THE LOW FUEL INDICATOR IS ON. ADDITIONALLY WHEN FILLING THE TANK WITH FUEL, WHEN THE PUMP AUTO TURNS OFF BECAUSE THE TANK IS "FULL" THE FUEL LEVER INDICATOR NEEDLE IS NO EVEN CLOSE TO THE "F" MARK. FALSE ADVERTISING BY TOYOTA AND FAILURE TO APPROPRIATELY ADDRESS THE KNOWN PROBLEM. | Crash: No Fire: No | 300 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | I CANNOT FILL THE FUEL TANK TO IT'S CAPACITY. FUEL PUMP WILL SHUT OFF PREMATURELY AT ABOUT 3/4 FULL. THAT SAID, RANGE IS NOWHERE NEAR AS ADVERTISED. | Crash: No Fire: No | 400 |
| Feb 2020 | UNKNOWN OR OTHER,SERVICE BRAKES | TOYOTA PRE-COLLISION SYSTEM WITH PEDESTRIAN DETECTION DOES NOT APPEAR TO WORK AS ADVERTISED. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP DUE TO THE PRE-COLLISION SYSTEM NOT SENDING A WARNING AS IT SHOULD. DEALERSHIP STATED THAT THERE WOULD MOST LIKE CAUSE DAMAGE TO MY VEHICLE IF THEY ATTEMPTED TO TEST THE SYSTEM; THE THE VEHICLE DID NOT STOP AS IT SHOULD, THEY WOULD NOT BE RESPONSIBLE FOR THE DAMAGE THEY CAUSED. I ALSO CONTACTED TOYOTA DIRECTLY HOW SAID THEY COULD NOT COMMENT AND I NEED TO REFER TO THE TOYOTA DOCUMENTATION WHICH I EXPLAINED SHOW THE VEHICLE SENDING WARNINGS AND STOPPING WELL BEFORE MY VEHICLE DOES. THE DEALERSHIP DID CONFIRM THE SENSITIVITY WAS TURNED ALL THE WAY UP, THEY COULD NOT EXPLAIN WHY IT WAS NOT WORKING, BUT SAID "THE CAR IS SMARTER THEN PEOPLE SO DON'T WORRY ABOUT IT" | Crash: No Fire: No | 500 |
| Feb 2020 | POWER TRAIN | TOYOTA HAS ISSUED A TECHNICAL SERVICE BULLETIN T-SB-0107-19 TITLED "HESITATION ON ACCELERATION FROM A SLOW OR ROLLING STOP". IT CALLS FOR REPROGRAMMING OF THE ELECTRONIC CONTROL MODULE BY A TOYOTA DEALER. IT GOES ON TO SAY THAT TOYOTA IS NOT NOTIFYING RAV4 OWNERS OF THIS FIX, YOU HAVE TO GO TO THE DEALER AND TELL THEM YOU ARE HAVING A PROBLEM. | Crash: No Fire: No | 1,990 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | 2019 RAV4 HYBRID WILL NOT FILL COMPLETELY WHEN THE LOW FUEL WARNING SYSTEM ACTIVATES. THE 14. 5 GALLON TANK WILL ONLY TAKE 9.5 TO 9.7 GALLONS LEAVING ABOUT 5 GALLONS IN THE TANK. I AM NOT CERTAIN IF I CAN DRIVE FURTHER USING THE 5 GALLONS OR WOULD BE LEFT SITTING AND "RUN OUT OF FUEL." OTHER 2019 RAV4 HYBRID OWNERS ARE REPORTING A SIMILAR PROBLEM. SO FAR TOYOTA HAS MADE NO ATTEMPT TO CORRECT THE PROBLEM. THIS HAS HAPPENED SINCE THE FIRST ATTEMPT TO FILL THE TANK. THE RAV4 CURRENTLY HAS ABOUT 8500 MILES. THERE NEEDS TO BE A RECALL. | Crash: No Fire: No | 395 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | FUEL SYSTEM DOES NOT HOLD THE AMOUNT ACCORDING TO THE MANUFACTURES SPECIFICATIONS. THIS APPEARS TO CAUSE THE GAS GAUGE TO SHOW INCORRECT, WHICH COULD LEAD TO RUNNING OUT OF GAS. DEALER SAID THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM AND THAT THIS WAS A TOYOTA ISSUE. | Crash: No Fire: No | 500 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | WHEN FUELING MY RAV4 HYBRID I AM NOT ABLE TO COMPLETELY FILL THE TANK. | Crash: No Fire: No | Unknown |
| Feb 2020 | FUEL/PROPULSION SYSTEM | UNABLE TO REFUEL MORE THAN 10 GALLONS OF FUEL FROM EMPTY FOR A GAS TANK THAT TAKES 14.5 GALLONS. | Crash: No Fire: No | Unknown |