Complaint volume
864 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
864 consumer-submitted complaints on record for the 2019 Toyota RAV4, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
864 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are fuel/propulsion system, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 25 crash reports, 2 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 307 complaints, with an average reported failure mileage of 12,567 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
864 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2021 | VISIBILITY/WIPER | The sunroof/moonroof in my 2019 Toyota RAV4 spontaneously exploded while parked overnight in my driveway. There was not any damage on or around that area of my car, nothing above my car. The following morning when I pulled out of my driveway, I noticed a strange sound , retracted my visor and noticed the roof glass was completely shattered in a volcanic like shape. Pieces began to fall as I began to pull back into the driveway. | Crash: No Fire: No | Unknown |
| Nov 2021 | STRUCTURE | Was driving on the freeway and heard a loud pop noise. upon pulling over, i noticed a hole in my in my sunroof (punctured from the inside out) | Crash: No Fire: No | Unknown |
| Oct 2021 | UNKNOWN OR OTHER | I noticed water pooling on the driver side floor after it rained. I determined water was leaking in the drivers side window and streaming down to the floor and wetting the electrical components. An online search found others with a similar problem. It appears to stem from inadequate gaskets on the roof rails. All of my windows have water seeping in during rain. My concern is the electrical components getting wet. I found one example of corrosion that someone posted online. | Crash: No Fire: No | Unknown |
| Oct 2021 | UNKNOWN OR OTHER | Standing water on plastic mat/ passenger-side footwell. Lifted matt up and carpet soaked. Visually and sopping wet to the touch. While driving noise continually of sloshing…. Sounds like water rolling back and forth under passenger seat. Heard Most when slowing or speeding up. Called toyota service departments and currently closed | Crash: No Fire: No | Unknown |
| Oct 2021 | AIR BAGS,STRUCTURE | Roof headliner leak due to poor design and/or water proofing materials on the clips of the roof top bar. This causes concerns about potential damage to the side air bags and electricals. | Crash: No Fire: No | Unknown |
| Oct 2021 | STRUCTURE | The contact owns a 2019 Toyota RAV4. The contact stated that whenever it rained, water would enter the cabin of the vehicle. The contact was concerned that it might cause an electrical failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 37,000. | Crash: No Fire: No | 37,000 |
| Oct 2021 | AIR BAGS | The roof rails allow water to enter the vehicle along the A pillar where the side curtain airbags and connectors reside. Moisture was found inside the connectors, which will lead to corrosion over time and would cause a failure of the airbags to deploy. | Crash: No Fire: No | Unknown |
| Sep 2021 | AIR BAGS,STRUCTURE | My RAV4 has factory roof rails and the seals on the rails for drivers and passengers sides have begun leaking which caused water to get inside the liner of the roof and travel down the a pillars to the side curtain airbags. I had the vehicle inspected at Toyota of Terre Haute Indiana. And they confirmed where the leak was at and stated that they have no reports of this issue happening. However there are a lot of people reporting the same issues online. | Crash: No Fire: No | Unknown |
| Sep 2021 | SEATS | The contact owns a 2019 Toyota Rav4. The contact stated that while picking up her husband, upon sitting on the front passenger’s seat, he noticed that the seat was extremely hot. The contact stated that the heated seat feature was in the off position. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and the vehicle was being diagnosed while filing the complaint. The vehicle was not yet diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 39,000. | Crash: No Fire: No | 39,000 |
| Aug 2021 | SUSPENSION,ELECTRICAL SYSTEM,ENGINE | The contact owns a 2019 Toyota Rav4. The contact stated while driving 40 MPH, the vehicle was making an abnormal humming and grinding sound. There were no warning lights illuminated. The contact received a recall notification for an unknown recall in regards to a humming sound coming from the transfer case of the vehicle; however, the dealer diagnosed that no issues were found and informed the contact that the recall repair did not need to be completed on the vehicle. The contact stated that the failure had been recurring while driving and he had been hearing abnormal bumping sounds from underneath of the vehicle. The dealer was made aware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3. | Crash: No Fire: No | 3 |
| Aug 2021 | ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE | Roof rails water sealing failure - causing water to enter the vehicle on each side of the front A pillars of the vehicle and is reaching the airbag electrical connections which can lead to airbag failure during an accident due to corroded electrical connections. Vehicle taken to Toyota of North Charlotte to show dealership the damage to the headliner and request a resolution be completed. Dealership inspected vehicle - stated they believed it to be clogged sunroof drain lines and stated if it continues to notify them. Have reached back out to them as rain storm same night as service 8/15/2021 revealed that leak continues. No warning lights have appeared but symptoms are shown by the amount of water dripping into the cabin from these defective roof rails and running down the A Pillars into the dashboard. | Crash: No Fire: No | Unknown |
| Aug 2021 | ENGINE | The eco boost made the engine to jump causing the engine Mount to loosing out | Crash: No Fire: No | Unknown |
| Aug 2021 | AIR BAGS | leak at junction of windshield and A-pillar. Potential damage to A-Pillar air bag | Crash: No Fire: No | Unknown |
| Aug 2021 | STEERING | Steering suddenly locked up. Car steered to the right went off the road. Turned over several times and landed upside down. Causing serious injuries to myself and the driver. I was in hospital 3 weeks total with broken ribs , broken vertabrae and dislocated shoulder. Cuts on feet from the glass. Driver had cuts on head and dislocated shoulder. Prior to accident, I had reported (twice) to dealer that steering wheel felt loose. The second time, I had him write it down on report when I came in for oil change. So I have proof that I reported it. They checked steering and said they couldn't find anything wrong; but the problem was it didn't do it all the time. Sometimes it would take quite a few seconds before it would react if I would turn it a little left or right. Eventually, it did lock up and caused the horrible accident. The accident occured on November 26, 2020. I typed that date, but somehow this report changed it to Aug 6 and I can't seem to change it. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Aug 2021 | UNKNOWN OR OTHER | The roof rails in my 2019 RAV4 are leaking into my car. Toyota dealership is aware of this issue in my hometown as I’m not the only person to come forward with this however stated that being there isn’t a recall there is nothing they can do. This is a dangerous as the roof holds air bags, electrical components amongst the mold that it’s causing. I have a son who is highly allergic to the mold spores. Toyota used the cheapest parts available to put this car together. This needs attention as people are paying 35-40000 for these vehicles for this to take place and they turn their backs . Please take this serious please | Crash: No Fire: No | Unknown |
| Aug 2021 | UNKNOWN OR OTHER | Roof leaks in heavy rain or car wash. Water stains noted on the A pillars requiring replacement of the headliner. Concern of water damaging the air bags in the pillars. Now leaking through the front ceiling light with heavy rain. | Crash: No Fire: No | Unknown |
| Jul 2021 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times | Crash: No Fire: No | Unknown |
| Jul 2021 | SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM | Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle. | Crash: No Fire: No | Unknown |
| Jul 2021 | FUEL/PROPULSION SYSTEM | Case number started at Toyota Customer service: 210701002045 Requested an unacceptable time to answer of 8 weeks. There was a recall for this vehicle. I wasnt notified and the recall also doesnt show in any website (Not Toyota not in the goverment one). I went on a trip thousands mile aways from home, I was up in the montains, the car got broken in a very bad place where I had to spend almost $2,000 dollars due to Towing, meal and hotel expenses (as the dealer was closed on a weekend). I am trying to solve this with Toyota but they say I have to wait 8 weeks to start looking at my case. It is unacceptable . I need a reimbursement ASAP. | Crash: No Fire: No | Unknown |
| Jul 2021 | ENGINE | vehicle will not accelerate when pushing down on the gas pedal. This can occur when leaving a parking place or from a traffic light. | Crash: No Fire: No | Unknown |
| Jul 2021 | STRUCTURE | Significant roof leak driver side front. Took it to a dealer. Wants customers to pay for Toyota’s design flaw. | Crash: No Fire: No | Unknown |
| Jul 2021 | POWER TRAIN | Abnormal bussing noises under the car when driving. | Crash: No Fire: No | Unknown |
| Jun 2021 | ELECTRICAL SYSTEM,SEATS | Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021. | Crash: No Fire: No | Unknown |
| Jun 2021 | SUSPENSION,WHEELS | Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, while driving on the interstate the vehicle began vibrating heavily. What component or system failed or malfunctioned, and is it available for inspection upon request? Upon inspection it was noticed that the inner tread of the left rear tire was damaged, worn away and scalloped or cupped. The tire was replaced with a spare, and vehicle driven to the nearest Toyota dealer for service. The damaged tire is available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the servicing dealer informed us that the left rear camber was out of manufacturer specification being -1.8 deg. The minimum allowed is -1.7, and the minimum recommended is -1.3. We were informed that to be safe the vehicle required repairs; however, they were unable. We then took the vehicle to the selling dealer who also found the issue and were unable to repair. Two additional service centers also confirmed the rear camber was out of specifications, and posed a safety risk. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer stated that a manufacturer representative from Toyota inspected the vehicle. How was your safety or the safety of others put at risk? Safety was compromised as the damage to the tire was severe and hidden. This damage could have resulted in a loss of control of the vehicle. The vehicle remains in the unsafe condition. It is also important to note that the tires were being rotated every 5,000 miles by a manufacturer service center as recommended. | Crash: No Fire: No | Unknown |
| Jun 2021 | ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER | Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed. | Crash: No Fire: No | Unknown |