Complaint volume
453 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Toyota Highlander Complaints
453 consumer-submitted complaints on record for the 2019 Toyota Highlander, grouped by component category.
453 Total complaints
22 Crash reports
1 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, fuel/propulsion system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 1 fire report, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 139 complaints, with an average reported failure mileage of 27,463 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, fuel/propulsion system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Toyota Highlander?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Toyota Highlander
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Toyota Highlander complaints?
22 Crash
1 Fire
12 Injury
0 Fatality
27 Towed
7 Medical attention
What are the most common 2019 Toyota Highlander complaint categories?
POWER TRAIN 149
FUEL/PROPULSION SYSTEM 48
UNKNOWN OR OTHER 45
ELECTRICAL SYSTEM 19
FUEL SYSTEM, GASOLINE 16
ENGINE 12
AIR BAGS 9
ENGINE,FUEL/PROPULSION SYSTEM 9
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 8
POWER TRAIN,ENGINE 8
453 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | [XXX] Dear staff there are other people complaining of ENGINE MISFIRE also [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER,ENGINE | 2GR engine family in general used in Toyota and Lexus, may have a MANUFACTURING defect as per google about the 2GR-FE engine subtype Yes, the Toyota 2GR-FE engine, a 3.5L V6 found in many Toyota and Lexus models, is known to have a recurring issue with head gasket leaks, particularly where coolant leaks externally from the engine block due to corrosion around the cylinder head where the coolant port is located; this is considered a common problem with this engine type. Key points about the 2GR head gasket issue: Leak location: Coolant typically leaks outside of the engine block, visible as stains on the block surface, rather than internally into the combustion chambers. Cause: Corrosion around the cylinder head near the coolant port, often exacerbated by road salt and old, acidic coolant. Prevention: Regularly changing coolant and occasionally hosing down the engine block, especially if you live in a region with heavy winter road salt. Repair: Replacing the head gasket usually requires removing the engine, making it a major repair job. So TOYOTA should be held liable for REPAIR COSTS and LABOR as well as the PAIN and SUFFERING a consumer has to go through, seeing all the drama of the TOYOTA | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | My Highlander transmission has an internal failure. The Toyota dealership declared “transmission has internal failure quote. I am afraid to drive it due to it breaking down on the highway. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Dear Staff, after SEVERAL payments made for DIAGNOSTICS i feel like I should commit suicide maybe because of this TOYOTA I can not afford to pay DIAGNOSTICS every single day to HEAR the SAME STORY over and over I understand there is a ENGINE CHECK LIGHT, I need it repaired PLEASE instead of having to pay DIAGNOSTIC FEES which ADVANCE AUTOPARTS doesnt even charge and TOYOTA takes $172 DIAGNOSTIC FEES when they can not even themselves RULE OUT the PROBLEM in their ENGINEERING or MANUFACTURING PLEASE look out for similar issues, ENGINE problems in 2GR-FKS engines as more people experiencing issues will CONFIRM its TOYOTA's fault They should either shut down their manufacturing in Japan or BRING BACK the STANDARDS of JAPANESE AUTOMOTIVES | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | ENGINE CHECK LIGHT coming on constantly Cylinder 3 misfire reported under DIAGNOSTICS of ADVANCE AUTOPARTS 500 Rte 291, Lee's Summit, MO 64063 another workshop said NO MISFIRE however now it says Engine Misfire 1, 3, 5, 6 4 cylinders misfiring as per diagnostic on 02/15/2025 | Crash: No Fire: No | Unknown |
| Feb 2025 | SERVICE BRAKES | While at a stop sign fully stopped the car rolled forward on several occasions. My warranty had just expired a month prior. My car has always been maintained and maintenanced. I was stuck paying a lot of money and no car should be moving when you have your foot on the brake. The dealership said master cylinder/ brake booster went out.their is a recall on the hybrid for the same exact thing but not my car. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2019 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering, prompting the contact to pull over to the shoulder of the roadway where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000. | Crash: No Fire: No | 88,000 |
| Jan 2025 | AIR BAGS | A safety alert popped up on my dash regarding an airbag malfunction. This would be similar to other recalled models of my vehicle but for some reason my vin is not on that recall. This is a huge safety concern for me and my family and looking to have our vin added to the recall. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The contact owns a 2019 Toyota Highlander. The contact stated that while driving at various speeds, there was an abnormal burning oil odor coming from the vehicle. The vehicle was taken to an independent mechanic, who informed the contact that the failure was related to the transmission. The mechanic referred the contact to a certified transmission mechanic. The vehicle was taken to Leon's Transmission Services, where diagnostic trouble codes indicating an internal transmission pump failure were retrieved. The vehicle was then taken to Integrity Transmission & Auto Repair, where the same assessment was made, and the mechanic determined that the transmission needed to be replaced with a used, new, or rebuilt factory transmission. The dealer was contacted for parts and informed the contact that parts were not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000. | Crash: No Fire: No | 92,000 |
| Jan 2025 | POWER TRAIN | Vehicle has 80k miles. When slowing the vehicle down to 10-20 mph and then trying to accelerate again the transmission bangs/clunks into gear and is delayed to get going causing a safety concern. No warning lights on | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | Vehicle started making intermittent whining noise around 75,000 miles but Toyota service advisor at the time told me it was normal and since my transmission had been serviced on schedule, it was nothing to worry about. Around 135,000 miles the vehicle sometimes would operate completely normal, and at other times would suddenly seem to struggle to get up to speed especially on the highway somewhere between 20-60 mph. Also sometimes difficult to go at stoplights; but then would resume completely normal operation. The risk to us was we could have easily been hurt in an accident had the vehicle not been able to operate normally at normal speeds, leading to a collision. There were no warnings nor stored codes; the vehicle had received all routine maintenance on schedule including all major maintenance such as transmission services performed by a Toyota dealership. When taken in for this problem, they claimed that they were not able to replicate the jerky/intermittent issues during their test drive, but the whine was indicative of transmission failure and the transmission would need to be replaced. The remanufactured transmissions were on backorder with no ETA, which I was told could be 6-10 months of a wait due to a parts shortage. My service advisor recommended I trade in the vehicle instead because they could not guarantee the vehicle would be safe to drive and I could not continue to drive fearful of a wreck, so we had to do that, and the vehicle was traded in. | Crash: No Fire: No | Unknown |
| Jan 2025 | EXTERIOR LIGHTING | AHB, which is part of Toyota's TSS (total safety system) fails intermittently and because the system is run by a sensor, headlight may or may not be illuminated during periods of darkness. Given the intermittent nature of the failure, it seems like there should be something to indicate to the operator that the lights are either on or not on, but the green light indicator goes on and off without any warning, meaning lights are on or off, operator has no way to remedy the issue at highway speed, causing an extremely dangerous situation. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | Transmission whine stated on or around 52000 miles. Whine progressively increased in volume over the next 2000 miles. Toyota dealer analyzed the noise and recommended the transmission be replaced. Transmission out of warranty. Independent transmission shop confirmed transmission internal pump was failing and could cause transmission lockup at speed. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | automatic transmission makeing a whinning noise.Many other customers complaining about same problem. Car has 72,000 miles on it which puts it out of 5 year/60,000mile warranty.Customers feel that toyota should cover replacement or repairs cost knowing they have had same problem with 2017/2018 models and have not corrected the problem with the 2019 model.Very unprofessional for such a high quality company. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | when I release the gas between 40 to 60 km a whining sound. Dealer says transmission has to be replaced I have 103,000 km. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | within a 3 hour span, car started whining when accelerating and engine would rev and accelerate but wouldnt go. By lunch time the car would accelerate but go nowhere. Transmission failed within a morning. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | 1 - The car transmission is emitting a whine noise, harsh shift and loss of power. The dealer recommended the transmission be replaced. The car has 54,857 miles. The auto is available for inspection. 2 - Safety is an issue when the transmission loses power and is unable to accelerate. 3 - The issue was reproduced by the dealer and recommended transmission replacement. 4 - Inspected by dealer only. 5 - There were no warning indicators for the failure. | Crash: No Fire: No | Unknown |
| Dec 2024 | STRUCTURE,UNKNOWN OR OTHER | My car is leaking into my interior. It has come out of the electrical component areas. I worry it has infiltrated airbags & what could happen if they get wet (go off due to damage or not go off when supposed to). Have taken to dealership 3 times with no resolution | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | When starting the 2019 Highlander, the car would intermittently emit a screeching noise. This noise is startling and can potentially cause a crash if it is emit while driving. This is a known issue since it made to the Toyota Forum: [XXX] However, when I brought the car to the dealership, they’re stating that they don’t know about the issue, and want to charge $300 just to diagnose the problem without guarantee the fix or acknowledge the known issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | While driving up hill in snowy and icy conditions, my engine RPMs suddenly went up to 4000, then quickly back down. When I tried to continue driving, the car would not switch gears. It was stuck in what I think was 5th gear. I was slugging along at about 5mph. At this point I put the car in park, and waited in confusion for about a minute before putting the car back in gear. There were no warning lights on my car and nothing else to suggest anything was wrong. I tried to move forward up the steep hill, but the car would not go. I put the car in park again and then switched into reverse instead of drive. At this point I had no option but to back down the narrow icy road. I was driving the going to wrong direction backwards, but it was my only option to get me out of the way of others traffic. The conditions made it more dangerous, but this would have been dangerous on any given day. I was able to back down, get my car to flat ground where I parked, shut the car off, waited about 10 mins, and then turned it back on. After turning it back on I was able to drive the car down to the mechanic shop where they told me that my transmission was bad. In hindsight i should have had it towed, but I'm thankful I made it to the shop safely after the transmission warmed up a little. I'm now waiting 3 or 4 weeks to get a transmission directly from toyota (a $5000 part). The repair in total will cost nearly $8000!! This isn't something I can afford to do, especially near the holidays, but I have no other options as the vehicle isn't worth much in its current condition. I'm very disappointed in Toyota for this one. I expect more from their vehicles. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | When I start the Highlander, there is a loud (hurts your ears) feedback noise through the speakers. It's so loud you instinctively close your eyes and put your hands on your ears, ignoring whatever you were doing before (like maybe putting the car in gear). It lasts a second or two then stops. It doesn't happen every time, more like every 10 starts. I called Toyota and they said take it to the dealer. I'm still waiting to get their feedback. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | My 2019 Toyota Highlander XLE has 50,000 miles on it, when the transmission began making a whining noise while driving. The noise has become significantly louder. There has been no noticeable issues with the shifting, however when taken to the dealer I was advised that the transmission needs to be replaced and can not be repaired. I was lucky enough that we did not encounter any serious problems with the transmission. This appears to be a major problem with the Highlander transmission and should become a recall. I was lucky enough that my vehicle was in the drivetrain warranty range considering the low miles and cost to repair such a problem. Toyota should be mandated to recall or at the very least extend the transmission coverage to 10 year 100,000 miles due to the malfunction. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | Dealer states that the transmission and transmission cooling needs to be replaced. The car only has 58500 miles. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | Faulty transmission with no solution for a fix. Transmission makes grinding noise while driving. Dealership cannot fix the problem knowing that there is an issue with the 8 speed transmission. They recommend replacement with a salvage transmission out of pocket. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed, the engine revved but the vehicle failed to accelerate as intended. The contact pulled over and turned off the vehicle. The vehicle was restarted, and the check engine warning light illuminated, and the AWD message was displayed. The failure persisted. The vehicle was towed to an independent mechanic, who determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000. | Crash: No Fire: No Towed | 115,000 |