Complaint volume
465 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Toyota Highlander Complaints
465 consumer-submitted complaints on record for the 2019 Toyota Highlander, grouped by component category.
465 Total complaints
22 Crash reports
1 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, fuel/propulsion system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 1 fire report, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 139 complaints, with an average reported failure mileage of 27,463 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, fuel/propulsion system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Toyota Highlander?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Toyota Highlander
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Toyota Highlander complaints?
22 Crash
1 Fire
12 Injury
0 Fatality
27 Towed
7 Medical attention
What are the most common 2019 Toyota Highlander complaint categories?
POWER TRAIN 155
FUEL/PROPULSION SYSTEM 48
UNKNOWN OR OTHER 48
ELECTRICAL SYSTEM 19
FUEL SYSTEM, GASOLINE 16
ENGINE 13
AIR BAGS 9
ENGINE,FUEL/PROPULSION SYSTEM 9
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 8
POWER TRAIN,ENGINE 8
465 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | POWER TRAIN | the transmission completely failed. it is at Spitzer Toyota in Monroville. PA | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER | While driving my Hybrid System Malfunction, check AWD, check engine, and Pre-Collision System Malfunction all came on simultaneously, it also said to put in P. It wouldn’t accelerate so I had to have it towed to the dealer since it had only been 3 days since I bought it. It was sent to a Toyota service center where it took 3 weeks for them to diagnose and replace the high pressure fuel pump. I got the vehicle back, it drove fine for a week until the same thing happened again. It stopped accelerating, said to shift into P-only the Hybrid System Malfunction, check engine, and Pre-Collision System Malfunction came up this time. I had it towed back to the Toyota service center since the problem clearly wasn’t solved and am awaiting a new diagnosis. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,ENGINE | Needs transmission at 90,000 miles - original owner - well maintained car- manufacture defect according to dealer According to various websites other 2019 Toyota Highlanders have had similar issues Had 2009 Highlander that lasted til almost 200,000 with no Issues | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER | Transmission failure; See attached Customer Support Program Bulletin No. POL19-04 [XXX] (for 2018 Highlanders). My vehicle is a 2019, same body style, same transmission type, etc. Toyota dealership diagnosed my vehicle today and confirmed that the issue is the same as listed in the bulletin. I filed a case with Toyota (corporate). I have located thousands of other customers online reporting the same issue as described in this bulletin. I'm requesting that Toyota modify the bulletin or create a specific one for 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | We have noticed a whinning noise as we accelerate the vehicle. Doing some investigation online I came across a lot of threads with the same issue. Seems to be the transmission. Reached out to a Toyota tech friend and he mentioned it is the transmission. They have had several Highlanders and Camry with the same issue. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal whining sound. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. No further information was available. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. The VIN was unavailable. | Crash: No Fire: No | 70,000 |
| Mar 2025 | POWER TRAIN | The contact owns a 2019 Toyota Highlander. The contact stated that while driving at various speeds, there was a whining sound coming from the transmission while accelerating. The contact stated that over time, the whining sound became louder, and the vehicle later had transmission shifting malfunctions. The vehicle was taken to the local dealer, who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 64,000. | Crash: No Fire: No | 64,000 |
| Mar 2025 | POWER TRAIN | My 2019 Toyota Highlander with 56K miles has a whining noise whenever the accelerator is pressed. The noise stops when you release the gas pedal. This was confirmed by my Toyota dealership service department. The transmission does need to be replace. They said this is a common problem with this vehicle and yet there has been no recall. Fortunately my vehicle is still under warranty. I found manner similar complaints about this transmission on the Toyota Highlander Forum. I don't understand why there has not been a recall. Going forward I am also concerned that the replacement transmission could very well have the same problem. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | My 2019 Toyota Highlander with 56k miles has a whining noise whenever the accelerator is pressed down. The noise stops when you release the accelerator. This was confirmed by my Toyota dealership service department. They informed me the transmission needed to be replaced. They said this is a common problem with this vehicle but yet there has not been a recall. Cost of replacement is around $8000. Fortunately for me my vehicle is still under warranty. I found many similar complaints about the transmission on the Toyota Highlander Forum. I don't understand why there has not been a recall. Going forward I am concerned that the replacement transmission could very well have the same problem. | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | The contact owned a 2019 Toyota Highlander. The contact stated that while his wife was driving at low speeds in a parking area, she briefly lost control only coming to a stop after colliding with a light pole. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact and his wife were both transported to an area hospital by EMT. The driver was treated for injuries to her left hand and thumb, and the contact was treated for non-descript injuries to his head, face, and chest trauma. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V865000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The contact was informed that the manufacturer intended to inspect the vehicle but had yet to receive an update. The failure mileage was 41,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 41,000 |
| Feb 2025 | POWER TRAIN | The CPO vehicle was purchased at 60k miles 11/5/2024. The vehicle started bogging down accelerating from a stop, while pulling into traffic, and decelerating randomly at 62k. The vehicle went in to the dealership at 64.5k on 2/20/2025 where they stated the transmission needed replacing due to a transmission whine and incorrect acceleration/deceleration. Toyota corporate will not acknowledge the dangerous problem with the UA80 transmission that 1000's of customers are having. This transmission is in many models with similar issues from 2017-2019. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | The SOS speaker squeals very loudly when starting the vehicle about 7 out of 10 times and is available for inspection. Problem is known by Toyota. [XXX] No. No warning indication or messages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | [XXX] Dear staff there are other people complaining of ENGINE MISFIRE also [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER,ENGINE | 2GR engine family in general used in Toyota and Lexus, may have a MANUFACTURING defect as per google about the 2GR-FE engine subtype Yes, the Toyota 2GR-FE engine, a 3.5L V6 found in many Toyota and Lexus models, is known to have a recurring issue with head gasket leaks, particularly where coolant leaks externally from the engine block due to corrosion around the cylinder head where the coolant port is located; this is considered a common problem with this engine type. Key points about the 2GR head gasket issue: Leak location: Coolant typically leaks outside of the engine block, visible as stains on the block surface, rather than internally into the combustion chambers. Cause: Corrosion around the cylinder head near the coolant port, often exacerbated by road salt and old, acidic coolant. Prevention: Regularly changing coolant and occasionally hosing down the engine block, especially if you live in a region with heavy winter road salt. Repair: Replacing the head gasket usually requires removing the engine, making it a major repair job. So TOYOTA should be held liable for REPAIR COSTS and LABOR as well as the PAIN and SUFFERING a consumer has to go through, seeing all the drama of the TOYOTA | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | My Highlander transmission has an internal failure. The Toyota dealership declared “transmission has internal failure quote. I am afraid to drive it due to it breaking down on the highway. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Dear Staff, after SEVERAL payments made for DIAGNOSTICS i feel like I should commit suicide maybe because of this TOYOTA I can not afford to pay DIAGNOSTICS every single day to HEAR the SAME STORY over and over I understand there is a ENGINE CHECK LIGHT, I need it repaired PLEASE instead of having to pay DIAGNOSTIC FEES which ADVANCE AUTOPARTS doesnt even charge and TOYOTA takes $172 DIAGNOSTIC FEES when they can not even themselves RULE OUT the PROBLEM in their ENGINEERING or MANUFACTURING PLEASE look out for similar issues, ENGINE problems in 2GR-FKS engines as more people experiencing issues will CONFIRM its TOYOTA's fault They should either shut down their manufacturing in Japan or BRING BACK the STANDARDS of JAPANESE AUTOMOTIVES | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | ENGINE CHECK LIGHT coming on constantly Cylinder 3 misfire reported under DIAGNOSTICS of ADVANCE AUTOPARTS 500 Rte 291, Lee's Summit, MO 64063 another workshop said NO MISFIRE however now it says Engine Misfire 1, 3, 5, 6 4 cylinders misfiring as per diagnostic on 02/15/2025 | Crash: No Fire: No | Unknown |
| Feb 2025 | SERVICE BRAKES | While at a stop sign fully stopped the car rolled forward on several occasions. My warranty had just expired a month prior. My car has always been maintained and maintenanced. I was stuck paying a lot of money and no car should be moving when you have your foot on the brake. The dealership said master cylinder/ brake booster went out.their is a recall on the hybrid for the same exact thing but not my car. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2019 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering, prompting the contact to pull over to the shoulder of the roadway where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000. | Crash: No Fire: No | 88,000 |
| Jan 2025 | AIR BAGS | A safety alert popped up on my dash regarding an airbag malfunction. This would be similar to other recalled models of my vehicle but for some reason my vin is not on that recall. This is a huge safety concern for me and my family and looking to have our vin added to the recall. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The contact owns a 2019 Toyota Highlander. The contact stated that while driving at various speeds, there was an abnormal burning oil odor coming from the vehicle. The vehicle was taken to an independent mechanic, who informed the contact that the failure was related to the transmission. The mechanic referred the contact to a certified transmission mechanic. The vehicle was taken to Leon's Transmission Services, where diagnostic trouble codes indicating an internal transmission pump failure were retrieved. The vehicle was then taken to Integrity Transmission & Auto Repair, where the same assessment was made, and the mechanic determined that the transmission needed to be replaced with a used, new, or rebuilt factory transmission. The dealer was contacted for parts and informed the contact that parts were not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000. | Crash: No Fire: No | 92,000 |
| Jan 2025 | POWER TRAIN | Vehicle has 80k miles. When slowing the vehicle down to 10-20 mph and then trying to accelerate again the transmission bangs/clunks into gear and is delayed to get going causing a safety concern. No warning lights on | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | Vehicle started making intermittent whining noise around 75,000 miles but Toyota service advisor at the time told me it was normal and since my transmission had been serviced on schedule, it was nothing to worry about. Around 135,000 miles the vehicle sometimes would operate completely normal, and at other times would suddenly seem to struggle to get up to speed especially on the highway somewhere between 20-60 mph. Also sometimes difficult to go at stoplights; but then would resume completely normal operation. The risk to us was we could have easily been hurt in an accident had the vehicle not been able to operate normally at normal speeds, leading to a collision. There were no warnings nor stored codes; the vehicle had received all routine maintenance on schedule including all major maintenance such as transmission services performed by a Toyota dealership. When taken in for this problem, they claimed that they were not able to replicate the jerky/intermittent issues during their test drive, but the whine was indicative of transmission failure and the transmission would need to be replaced. The remanufactured transmissions were on backorder with no ETA, which I was told could be 6-10 months of a wait due to a parts shortage. My service advisor recommended I trade in the vehicle instead because they could not guarantee the vehicle would be safe to drive and I could not continue to drive fearful of a wreck, so we had to do that, and the vehicle was traded in. | Crash: No Fire: No | Unknown |
| Jan 2025 | EXTERIOR LIGHTING | AHB, which is part of Toyota's TSS (total safety system) fails intermittently and because the system is run by a sensor, headlight may or may not be illuminated during periods of darkness. Given the intermittent nature of the failure, it seems like there should be something to indicate to the operator that the lights are either on or not on, but the green light indicator goes on and off without any warning, meaning lights are on or off, operator has no way to remedy the issue at highway speed, causing an extremely dangerous situation. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | Transmission whine stated on or around 52000 miles. Whine progressively increased in volume over the next 2000 miles. Toyota dealer analyzed the noise and recommended the transmission be replaced. Transmission out of warranty. Independent transmission shop confirmed transmission internal pump was failing and could cause transmission lockup at speed. | Crash: No Fire: No | Unknown |