Complaint volume
1025 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Subaru Outback Complaints
1025 consumer-submitted complaints on record for the 2019 Subaru Outback, grouped by component category.
1025 Total complaints
22 Crash reports
2 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 2 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 466 complaints, with an average reported failure mileage of 15,557 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Subaru Outback?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Subaru Outback
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Subaru Outback complaints?
22 Crash
2 Fire
11 Injury
0 Fatality
22 Towed
7 Medical attention
What are the most common 2019 Subaru Outback complaint categories?
ELECTRICAL SYSTEM 280
VISIBILITY/WIPER 271
UNKNOWN OR OTHER 124
VISIBILITY 55
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 27
UNKNOWN OR OTHER,VISIBILITY/WIPER 23
STEERING 22
ENGINE 14
STRUCTURE 14
VEHICLE SPEED CONTROL 11
1,025 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2020 | VISIBILITY,UNKNOWN OR OTHER | THE WINDSHIELD IS CRACKED. I WENT OUT TO MY CAR ON MAY 16 AND ON THE FRONT WINDSHIELD THERE WAS A "Y" SHAPED CRACK GOING UP FROM THE BOTTOM MIDDLE OF THE WINDSHIELD. WHEN I WENT BACK OUTSIDE ON MAY 18, THE CRACK HAD SPREAD ABOUT 4 INCHES TOWARD EACH SIDE OF THE WINDSHIELD. ON MAY 21, THE CRACK HAD SPREAD MORE AND IS CURVING AROUND. THE CAR WAS PARKED IN MY DRIVEWAY WHEN ALL OF THIS HAPPENED. *TR | Crash: No Fire: No | 25,000 |
| Jun 2020 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE STOPPED WITH THE VEHICLE IN DRIVE AND IDLING, THE RPM'S REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD. OPEN ROAD SUBARU (2685 US-22, UNION, NJ 07083, (908) 686-6160) WAS CONTACTED AND WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 12,000 |
| May 2020 | VISIBILITY/WIPER | SECOND SPONTANEOUS CRACK IN 18 MONTHS. | Crash: No Fire: No | 19,000 |
| May 2020 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | IN JANUARY, 2020, MY 2019 SUBARU OUTBACK FAILED TO START BECAUSE THE BATTERY WAS DEAD. IT DID START WITH A JUMP BUT HAD A DEAD BATTERY THE NEXT TIME I WANTED TO USE IT. I HAD THE OUTBACK TOWED TO THE NEAREST DEALER OVER 100 MILES AWAY. THEY OFFERED NO HELP, TELLING ME THE PROBLEM WAS BATTERY DRAINAGE FROM THE REMOTE STARTER I HAD INSTALLED. SO, I DROVE HOME AND THEN ANOTHER 100 MILES IN THE OPPOSITE DIRECTION TO HAVE THE STARTER CHECKED. THE TECHNICIAN TOLD ME THE REMOTE STARTER WAS WITHIN ACCEPTABLE RANGE.I MANAGED TO GET THROUGH THE WINTER WITH A BATTERY MAINTAINER. THE OUTBACK WAS FINE ONCE THE WEATHER WARMED UP THIS SPRING. THEN IN MAY, 2020, I AGAIN HAD PROBLEMS. THE HATCH DID NOT OPEN, MADE CLICKING NOISES, AND BEEPED WHEN I WOULD DRIVE THE OUTBACK. THIS PROBLEM AFTER HAVING TO JUMP START THE OUTBACK BECAUSE THE BATTERY WOULD AGAIN BE DEAD. NOT FUN, WHEN I WOULD HAVE TO CALL FOR HELP TO GET HOME FROM GROCERY SHOPPING. MY FRIEND SUGGESTED BUYING A NEW BATTERY WITH MORE CRANKING POWER, WHICH I DID. NOW, THE OUTBACK IS WORKING FINE. WILL IT LAST??? THEN WHEN CONTACTING SUBARU OF AMERICA TO SEE IF I COULD GET SOME REIMBURSEMENT FOR THE BATTERY, THE REPRESENTATIVE TOLD ME THERE WAS A RECALL ON MY OUTBACK DUE TO FUEL PUMP PROBLEMS. I HAVE NOT RECEIVED A NOTIFICATION. *TR | Crash: No Fire: No | 17,567 |
| May 2020 | VISIBILITY/WIPER | THE WINDSHIELD SPONTANEOUSLY CRACKED FROM THE MID-CENTER OF THE WINDSHIELD WHILE PARKED. THE CRACK BEGAN IN OCTOBER, 2019, LESS THAN A YEAR AFTER PURCHASE. THERE WAS NO IMPACT CAUSING DAMAGE AND THE CRACK BEGAN WHILE THE VEHICLE WAS PARKED. *TR | Crash: No Fire: No | 8,000 |
| May 2020 | ENGINE | TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS AN ABNORMAL COOLANT ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO CROSS CREEK SUBARU LOCATED AT 497 N. MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910) 356-8830, HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4. | Crash: No Fire: No | 4 |
| May 2020 | VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM |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| Crash: No Fire: No | 800 |
| May 2020 | VISIBILITY,UNKNOWN OR OTHER | WINDSHIELD HAS CRACKED FOR NO APPARENT SIGNIFICANT REASON. THIS WAS NOTICED IN THE MORNING UPON GETTING IN THE VEHICLE AND STARTING TO DRIVE. *TR | Crash: No Fire: No | 10,200 |
| May 2020 | SERVICE BRAKES,ENGINE | TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND ATTEMPTING TO SLOW THE VEHICLE WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME AND THE VEHICLE SLOWED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| May 2020 | ENGINE | CAR SOMETIMES ACCELERATES ON ITS OWN. I HAVE TO USE PEDAL SHIFTERS TO REDUCE THE SPEED. ALSO NOTICED THAT IT TAKES LONGER TO BRAKE SOMETIMES. | Crash: No Fire: No | 7,800 |
| May 2020 | VEHICLE SPEED CONTROL,SERVICE BRAKES | THERE WAS ALWAYS ISSUE WITH THE BRAKES, NOT ABLE TO CONTROL THE SPEED WHEN NEEDED. SPOKE WITH THE SERVICE AGENTS AND THEY MENTIONED EVERYTHING IS GOOD. BUT I HAD EXPERIENCED THE SPEED ISSUE IN SEVERAL OCCASIONS. *TR | Crash: No Fire: No | 3,585 |
| May 2020 | VISIBILITY/WIPER | THE WINDSHIELD BROKE WITHOUT HAVING ANYTHING EVER HIT IT. CAME OUT TO CAR ONE MORNING AND THERE WAS A LARGE CRACK ACROSS WINDSHIELD STARTING FROM THE BASE CENTER OF THE WINDOW. AT THIS POINT I HAD OWNED THE CAR LESS THEN 6 MONTHS. *TR | Crash: No Fire: No | Unknown |
| May 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | MY CAR WOULD NOT START (TODAY, O5/14/2020), I HAD TO CALL ROAD ASSIST, AND PERSON WHO JUMP STARTED MY CAR TOLD ME THAT THERE IS A PROBLEM WITH THIS PARTICULAR MODEL, SUBARU OUTBACK 2019, FOR EXAMPLE TODAY HE HAD TO JUMP START 3 CARS EXACTLY LIKE MINE (SUBARU OUTBACK 2019). HE TOLD THAT BATTERY SHOULD NOT GO BAD THIS FAST, THAT SOMETHING IS DRAINING IT AND I SHOULD SCHEDULE APPOINTMENT WITH DEALERSHIP ASAP TO FIX THE ONGOING PROBLEM TO AVOID FUTURE HARDSHIP. I HAVE 9800 MILES ON MY CAR. *TR | Crash: No Fire: No | 9,800 |
| May 2020 | VISIBILITY/WIPER | I WAS RETURNING TO DRIVE MY CAR AFTER SITTING STATIONARY IN AN APARTMENT PARKING SPOT FOR TWO DAYS. UPON ENTERING MY VEHICLE I NOTICED A CRACK TO THE MIDDLE OF THE WINDSHIELD ACROSS THE DRIVER SIDE EXTENDING TO THE CENTER. I INSPECTED THE OUTSIDE, WITH NO NOTICEABLE CHIPS OR OTHER ISSUE AREAS. THE CAUSE TO ME IS UNKNOWN. | Crash: No Fire: No | 9,665 |
| Apr 2020 | ELECTRICAL SYSTEM | MY VEHICLE HAS UNDER 3000 MILES AND HAS HAD A FREQUENT PROBLEM WITH THE BATTERY DYING. THE BATTERY HAS ALREADY BEEN REPLACED TWICE; ONCE WITH AN INTERSTATE BATTERY FROM COSTCO AND ONCE WITH AN ODYSSEY BATTERY FROM BATTERYMART.COM. I CONTINUE TO HAVE PROBLEMS WITHT HE BATTERY DYING. THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP FOR INSPECTION AND NOTHING COULD BE FOUND WRONG. | Crash: No Fire: No | 2,000 |
| Apr 2020 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | MY CAR SAT AT HOME FOR 2 DAYS. I THEN DROVE 5 MILES AND PARKED FOR 2 HOURS IN A RESTAURANT PARKING LOT. AFTER 2 HOURS OF SITTING IN THE PARKING LOT, THE CAR WOULD NOT START. THE BATTERY HAD DRAINED AND I HAD TO CALL A FAMILY MEMBER TO JUMPER CABLE THE CAR TO GET IT STARTED. I WAS SO DISTRESSED THAT I WAS GOING TO HAVE A NEW BATTERY INSTALLED AT MY EXPENSE. I THEN READ ABOUT OTHER PEOPLE EXPERIENCING THIS SAME PROBLEM. I AM REALLY NERVOUS ABOUT DRIVING ANYWHERE AND HAVING THIS HAPPEN AGAIN. THE CAR HAS 32,000 MILES ON IT. | Crash: No Fire: No | 32,000 |
| Apr 2020 | VISIBILITY/WIPER | 2019 SUBARU OUTBACK PURCHASED IN OCTOBER 2019. I HAVE EXPERIENCED CRACKED A WINDSHIELD 3 TIMES. I'VE HAD 3 NEW WINDSHIEDS REPLACED. MY FIRST WINDSHIELD REPLACEMENT WAS 2 MONTHS AFTER PURCHASE. TWO WEEKS LATER, THAT WINDSHIELD CRACKED AND WAS REPLACED. ABOUT 8 MONTHS LATER, THAT WINDSHIELD CRACKED AND I HAD IT REPLACED LAST DECEMBER. I DROVE FOR ABOUT 3 MONTHS AS IT SLOWLY CRACKED ACROSS THE WHOLE WINDSHIELD. THEN IT WAS NO LONGER SAFE TO DRIVE IT. THE FIRST TIME THE WINDSHIELD CRACKED, I WAS DRIVING AND THE DEALER SAID A LITTLE ROCK HAD HIT IT. ALL 3 TIMES, THE POINT OF IMPACT WAS POINTED OUT TO ME. THEY WERE VERY TINY SPOTS ON THE WINDSHIELD. WHILE DRIVING, I WAS NOT AWARE THAT ANYTHING HAD HIT THE WINDSHIELD. I FLINCH EVERY TIME AN AUTOMOBILE OR TRUCK PASSES ME ON ROADS OR THE FREEWAY I AM SO AFRAID THAT SOME LITTLE BIT OF DEBRIS WILL HIT THE WINDSHIELD AND CRACK IT ONCE AGAIN. I'VE REPLACED THREE WINDSHIELDS IN ABOUT 13 MONTHS. | Crash: No Fire: No | Unknown |
| Apr 2020 | ELECTRICAL SYSTEM | BATTERY NEEDED TO BE REPLACED AT 17,600 MILES. WOULD NOT HOLD CHARGE AFTER MULTIPLE ATTEMPTS TO JUMP START. TOWED TO DEALER AND WAS TOLD 'THEY SEE THIS SOMETIMES.. MUST BE DUE TO VEHICLES SITTING AROUND PRIOR TO BEING SOLD'. | Crash: No Fire: No | 17,600 |
| Apr 2020 | ELECTRICAL SYSTEM | A VEHICLE SLOW STARTING. WOUND NOT START AT TIMES. BATTERY FAILED TESTING. REPLACED AT DEALER. | Crash: No Fire: No | 6,987 |
| Apr 2020 | VISIBILITY/WIPER | I WAS IN WYOMING FOR A LITTLE TRIP AT THE END OF NOVEMBER. IT WAS ONLY 22 F OUTSIDE IN THE MORNING. CAR WAS ON A PARKING SPOT. I ALWAYS WARMING UP MY CAR BEFORE DRIVING. I DID PUT DEFROST ON FOR ABOUT 15 MINUTES, TO MELT DOWN LITTLE BIT OF ICE ON WINDSHIELD. WHEN I GOT IN THE CAR AND CLOSED THE DOOR, THE CRACK FROM THE BOTTOM OF THE WINDSHIELD ALMOST AT THE MIDDLE APPEARED. ABOUT 20 MINUTES LATER, THAT CRACK SPLIT IN TWO DIRECTIONS. AT THIS MOMENT, ONE LITTLE PROLONGED CHIP OF GLASS CAME OUT AT THE POINT OF SPLIT. I WENT TO ONE OF THE SUBARU DEALERSHIP WITH THIS ISSUE. I WAS TOLD THAT THE DEALERSHIP DOESN'T COVER WINDSHIELDS, AND THAT I HAVE TO GO TO CAR GLASS SHOP AND DO IT ON MY OWN. SO, LATER ON I WENT TO ANOTHER SUBARU DEALERSHIP. THEY TOLD ME THE SAME THING, BUT ALSO, THEY WERE ASSURING ME THAT THE CRACK HAPPENED BECAUSE OF SOMETHING HIT THE WINDSHIELD. THEY DIDN'T EVEN WANTED TO LISTEN, WHAT I WAS TELLING ABOUT HOW IT HAPPENED. NOW I HAVING FREQUENT FALSE ALARMS FOR LANE DEPARTURE AND OBSTACLE ON THE WAY. | Crash: No Fire: No | 10,000 |
| Apr 2020 | VISIBILITY,UNKNOWN OR OTHER | UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR | Crash: No Fire: No | 7,839 |
| Apr 2020 | VISIBILITY/WIPER | I WAS DRIVING ON THE STREET, NOT FREEWAY. VERY CLEAN ROAD AND MY WINDSHIELD CRACKED WITHOUT ME NOTICING IT HAPPEN OR HEARING ANY OBJECT TOUCH MY WINDSHIELD. I HAD MUSIC VERY LOW, YET EHARD NO ROCK. WAS GOING ABOUT 35 MILES. | Crash: No Fire: No | 7,000 |
| Apr 2020 | ELECTRICAL SYSTEM | BRAND NEW 2019 SUBARU OUTBACK EXPERIENCES REPEATED PARASITIC BATTERY DRAIN LEAVING MY STRANDED WHILE TRAVELING. SUBARU ROADSIDE ASSISTANCE STATES THAT THERE IS MOST LIKELY AN ELECTRICAL ISSUE WITH THE REAR HATCH BUT SUBARU REFUSES TO ACKNOWLEDGE THE ISSUE. I HAVE BEEN STRANDED 5 TIMES INCLUDING ONCE IN A REMOTE PART OF CANADA. | Crash: No Fire: No | Unknown |
| Apr 2020 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | I BELIEVE THE PROBLEM IS WITH THE EYESIGHT DRIVER ASSIST IF THIS IS ASSOCIATED WITH THE CRUISE CONTROL. I HAVE THE CAR SET AT 3 CAR LENGTHS & USE CRUISE ALWAYS. ON THE HIGHWAY WHEN CRUISE IS SET TO 70 - WITH OR WITHOUT FOLLOWING ANOTHER CAR - I WILL LOOK DOWN AND I FIND MYSELF GOING 85 MILES AN HOUR. THIS HAPPENS EVERY TIME I DRIVE ON THE HIGHWAY. OTHER PROBLEM IS THE SAFETY FEATURE OF STAYING IN ONE'S LANE. I HAVE NEVER HAD TO HOLD ONTO A STEERING WHEEL TO KEEP CONTROL OVER THE VEHICLE LIKE I DO NOW. IT OVER-CORRECTS AND I HAVE ACTUALLY BEEN THROWN INTO ANOTHER LANE. THIS IS MOST DANGEROUS ON THE HIGHWAY. I HAVE HAD THIS PROBLEM SINCE GETTING THE CAR AND HAVE REPORTED IT AND HAVE BEEN BLOWN OFF BY SUBARU DEALERSHIP WHERE I BOUGHT THE CAR AS WELL AS A LOCAL SUBARU REPAIR SHOP | Crash: No Fire: No | Unknown |
| Mar 2020 | STEERING,VISIBILITY/WIPER | TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AT 40 MPH OR ABOVE, THE VEHICLE WAS DIFFICULT TO STEER DUE TO THE LOSS OF POWER STEERING ASSIST. THE CONTACT STATED THAT THE VEHICLE VEERED INDEPENDENTLY FROM LANE TO LANE WHICH MADE THE VEHICLE UNSAFE TO DRIVE. THE CONTACT REACHED OUT TO CAPITOL SUBARU LOCATED AT (235 CHERRY AVE NE, SALEM, OR 97301, 503-576-3300) BY EMAIL BUT WAS YET TO RECEIVE A RESPONSE IN RETURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT STATED THAT DUE TO THE CURRENT COVID-19 PANDEMIC, THEY WERE UNABLE TO VERIFY A DATE OR TIME WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS 100. *BF*JB | Crash: No Fire: No | 100 |