Complaint volume
1025 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
1025 consumer-submitted complaints on record for the 2019 Subaru Outback, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
1025 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 22 crash reports, 2 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 466 complaints, with an average reported failure mileage of 15,557 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
1,025 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2021 | ELECTRICAL SYSTEM | BATTERY DEAD, NO ELECTRICAL FUNCTION FROM CAR | Crash: No Fire: No | Unknown |
| Apr 2021 | ELECTRICAL SYSTEM | 2019 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO BATTERY FAILURE. *LD *JS | Crash: No Fire: No | Unknown |
| Apr 2021 | VISIBILITY/WIPER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | I WENT TO DRIVE MY CAR AND NOTICED A LARGE WINDSHIELD CRACK THAT IS GETTING LARGER. THERE WAS NO TRAUMA OR EVENT THAT CAUSED THIS TO HAPPEN. | Crash: No Fire: No | 18,865 |
| Apr 2021 | VISIBILITY/WIPER | FRONT WINDSHIELD CRACKED ON ITS OWN LAST SATURDAY (4/3/21) WHILE PARKED OUTSIDE MY BUSINESS. NO SIGNS OF ANY DAMAGE ELSEWHERE ON THE VEHICLE AND NONE OF MY EMPLOYEES SAW ANYONE NEAR MY CAR.*DT | Crash: No Fire: No | 32,200 |
| Apr 2021 | ELECTRICAL SYSTEM | VEHICLE PURCHASED Q2 2020. BATTERY HAS COMPLETELY DISCHARGED TWICE DESPITE NOTHING BEING LEFT ON AND VEHICLE IN CONSTANT USE. BATTERY JUMP STARTER UNABLE TO DETECT ANY VOLTAGE AND COULD NOT JUMP BATTERY. | Crash: No Fire: No | 15,000 |
| Apr 2021 | UNKNOWN OR OTHER,VISIBILITY/WIPER | WINDSHIELD CRACK THAT STARTED FROM THE BOTTOM EDGE OF WINDSHIELD. I LITERALLY WOKE UP TO A CRACK THAT DEVELOPED OVERNIGHT AFTER A REGULAR COLD NIGHT IN RENO NV. THE CRACK CONTINUED GROWING SINCE THEN. I HAVE NEVER OWN A VEHICLE THAT HAS CRACKED ITS WINDSHIELD JUST BECAUSE IT IS A COLD NIGHT. VEHICLE WAS PARKED OVERNIGHT WHEN CRACK DEVELOPED. | Crash: No Fire: No | 16,202 |
| Mar 2021 | ELECTRICAL SYSTEM | REAR HATCH DOOR BEING OPENED DRAINED BATTERY TO THE POINT WHERE THE CAR HAD TO BE JUMP STARTED. THE REAR HATCH WAS ONLY OPEN FOR ABOUT FIVE HOURS WITH NO LIGHTS OR ELECTRICAL SYSTEMS ON. I HAVE NOT BEEN ABLE TO USE THE VEHICLE WITHOUT JUMP STARTING IT UNTIL A NEW BATTERY WAS INSTALLED. VEHICLE HAS ONLY 30,000 MILES. | Crash: No Fire: No | 30,000 |
| Mar 2021 | VISIBILITY | TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS IN THE DRIVEWAY, WITHOUT IMPACT A CRACK DEVELOPED ON THE PASSENGER'S SIDE OF THE VEHICLE TO THE MIDDLE OF THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. INVALID VIN. | Crash: No Fire: No | 64,000 |
| Mar 2021 | UNKNOWN OR OTHER,VISIBILITY/WIPER | MY WINDSHIELD SEEMS TO CRACK/CHIP UNREASONABLY EASY. THE FIRST CRACK WAS A FEW WEEKS AGO. I DIDN'T SEE ANYTHING HIT IT. IT JSUT STARTED CRACK. THIS MORNING, I GOT ANOTHER CHIP AND IT'S NOW SPREADING ALSO. I NOW HAVE TWO CRACKS IN MY WINDSHIELD AND NUMEROUS CHIPS! | Crash: No Fire: No | Unknown |
| Mar 2021 | ELECTRICAL SYSTEM | COMPLETELY DEAD BATTERY WHEN GOING OUTSIDE TO START THE CAR. REMOTE NOT ABLE TO OPEN LOCKED CAR - ALL FUNCTIONS OFF BEFORE LAST ENGINE SHUTDOWN. THIS 2019 SUBARU OUTBACK HAS 5800 MILES ON IT AND HAS HAD TO HAVE THE BATTERY RECHARGED 3 TIMES OVER THE LAST 8 MONTHS OR SO - THE LAST 2 TIMES BEING 1 WEEK APART. THE CAR IS PARKED IN THE GARAGE AND THE OUTSIDE TEMPERATURE IS ABOVE 40' THIS TIME OF YEAR. | Crash: No Fire: No | Unknown |
| Mar 2021 | VISIBILITY/WIPER | WINDSHIELD CRACKED WHILE VEHICLE WAS PARKED IN THE DRIVEWAY (NOT MOVING). | Crash: No Fire: No | 34,000 |
| Mar 2021 | UNKNOWN OR OTHER,VISIBILITY/WIPER | SPONTANEOUS CRACK IN MY WINDSHIELD. NO IMPACT EVERY NOTICED. I NOTICED WHEN I WAS DRIVING AT DUSK AND USED MY WINDSHIELD WIPERS TO CLEAR RAIN. I SAW A GLISTEN AT THE BOTTOM AND WAS SURPRISED TO SEE A CRACK. | Crash: No Fire: No | 10,300 |
| Mar 2021 | UNKNOWN OR OTHER,VISIBILITY/WIPER | SPONTANEOUS CRACK IN WINDSHIELD NOTICED AND REPORTED TO SUBARU ON 9/13/19. I WAS DRIVING IN THE LATE AFTERNOON. NO VEHICLES NEAR ME WHEN I HEARD A "POP". VEHICLE PURCHASED NEW 8/24/19. | Crash: No Fire: No | 150 |
| Mar 2021 | TIRES | 2019 SUBARU OUTBACK. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. *LD THE CONSUMER STATED THE TIRES WERE PREMATURELY WORN. THE CONSUMER SLID OFF THE ROAD 3 TIMES. *JS | Crash: No Fire: No | Unknown |
| Mar 2021 | ELECTRICAL SYSTEM | DEAD BATTERY. | Crash: No Fire: No | 18,000 |
| Mar 2021 | ELECTRICAL SYSTEM | BATTERY HAD PREMATURE FAILURE | Crash: No Fire: No | 21,000 |
| Mar 2021 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS WOULD APPEAR ON THE INSTRUMENT PANEL WITH THE EYESIGHT TECHNOLOGY FEATURE FAILING TO OPERATE AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO YARK SUBARU (6141 CENTRAL AVE, TOLEDO, OH 43615) ON THREE SEPARATE OCCASIONS HOWEVER, EACH TIME THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. | Crash: No Fire: No | 20,000 |
| Mar 2021 | VISIBILITY/WIPER | I JUST GOT SOME INTERESTING DETAILS TODAY FROM MY VIDEO REGISTRATOR. IT SHOWS THAT WE PARKED OUR CAR LAST SUNDAY AT 5 30PM (EVERETT, WA). THERE WASN'T ANY WINDSHIELDS DEFECTS SHOWING ON THE VIDEO. AFTER WE TOOK IT BACK ON 8 30PM, THERE IS THAT PROMINENT CRACK ON THE WINDSHIELD ALREADY. NOW, IF IT WAS SOME VANDAL CAUSING IT, THEN IT'S NOT CLEAR WHY HE/SHE WOULD DO SUCH A MINOR HARM TO THE CAR (A THIN, 5 INCH CRACK ON THE RIGHT MIDDLE SIDE OF THE WINDSHIELD), IT DOESN'T LOOK LIKE IT. IF NOT - THEN IT'S OBVIOUSLY NOT A STONE, CAUSE THE CAR WAS STANDING STILL... PLUS, MY VIDEO REGISTRATOR'S MANUFACTURER CLAIMS THAT THE CAMERA IS RECORDING ANY MOVEMENT IN FRONT OF THE CAR EVEN WHEN THE CAR IS TURNED OFF - WELL, THERE WEREN'T ANY MOVEMENTS DETECTED... I HAVE REQUESTED THE BUILDINGS AROUND IF THEY HAVE ANY VIDEO REGISTRATION SYSTEM THAT COULD HAVE TRACKED THIS TIME PERIOD. I'M MORE THAN SURE THAT THE WINDOW CRACKED ON ITS OWN AND HAVE THE FOLLOWING MATERIAL - 3 PHOTOS OF CRACK (DIFFERENT SCALE), VIDEOS BEFORE AND AFTER OUR TRIP TO EVERETT, WHERE IT'S CLEARLY SEEN THAT WE DIDN'T HAVE ANY WINDSHIELD DEFECT BEFORE PARKING AND THAT IT APPEARED DURING THE PARKING PERIOD. | Crash: No Fire: No | 14,500 |
| Mar 2021 | STRUCTURE | MANY OF THE SPOT WELDS ARE FAULTY . I HAVE TRIED TO WORK WITH BRANDON TOMES SUBARU, THE DEALER THAT WE LEASED THE CAR FROM. I HAVE ALSO REQUESTED HELP FOR SUBARU. NEITHER HAVE RESPONDED . | Crash: No Fire: No | 3 |
| Mar 2021 | ELECTRICAL SYSTEM | THE BATTERY HAS DRAINED OVERNIGHT TWICE SINCE I BOUGHT THIS CAR. THIS HAPPENED AT HOME BOTH TIMES. THIS HAPPENED IN MY GARAGE BOTH TIMES EACH TIME I RECHARGED IT WITH A BATTERY CHARGER AND IT WAS OKAY AFTER THAT. I AM CONCERNED THAT THIS COULD HAPPEN WHILE TRAVELING WHICH WOULD BE A SEVERE INCONVENIENCE. THE LAST TIME WAS ON FEB 25 2021. THE FIRST TIME WAS IN 2020 | Crash: No Fire: No | 32,000 |
| Mar 2021 | STEERING | CAR WILL PULL TO THE LEFT OR RIGHT WITHOUT WARNING. WHENEVER YOU ARE DRIVING AT ANY SPEED. ESPECIALLY WHEN YOU HAVE A LOW SPOT IN THE ROAD OR SLIGHTLY UNEVEN PAVEMENT. YOU HAVE TO HOLD THE CAR ON THE ROAD OR IT WILL NOT STAY IN LANE. HIGHWAY OR IN TOWN. HAVE RETURNED TO DEALERSHIP FOR REPAIR WITH NO LUCK. WAS TOLD THAT THE ALIGNMENT ON THE VEHICLE WAS GOOD. | Crash: No Fire: No | Unknown |
| Mar 2021 | VISIBILITY/WIPER | LARGE CRACK FROM DRIVERS SIDE, ORIGINATING AT THE EDGE WINDOW FRAME NEAR THE SIDE MIRROR AND EXTENDING HORIZONTALLY TO NEARLY THE MIDDLE OF THE WINDSHIELD. THE CRACK APPEARED SOMETIME WHILE THE VEHICLE WAS NOT IN USE. THERE IS NO VISIBLE IMPACT OR DEFORMATION AROUND THE CRACK. THE ORIGIN OF THE CRACK IS NOT VISIBLE, IT BEGINS UNDER THE WINDSHIELD TRIM. | Crash: No Fire: No | 10,000 |
| Mar 2021 | UNKNOWN OR OTHER | THE WINDSHIELD CRACKED IN MULTIPLE PLACES AFTER BEING HIT IN THE CENTER BY A SMALL ROCK. | Crash: No Fire: No | 1,400 |
| Mar 2021 | ELECTRICAL SYSTEM | VEHICLE DID NOT START DUE TO DEAD BATTERY. THIS VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP ON THREE SEPARATE DATES DUE TO THE SAME ISSUE. ON 12/14/20 THE CAR WOULD NOT START WE CHARGED THE BATTERY AND GOT IT TO THE DEALERSHIP. THEY CHARGED THE BATTERY AND SAID THEY COULD NOT FIND ANYTHING WRONG AND WE DROVE IT HOME. ON 1/18/21 WE COULD NOT START THE CAR WE CHARGED THE BATTERY AND TOOK IT BACK TO THE DEALERSHIP. THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT FOR OUR PEACE OF MIND THEY REPLACED THE BATTERY SENSOR AND KEPT THE CAR FOR SEVERAL DAYS TO START IT AND DRIVE IT AROUND TO TRY AND RECREATE THE ISSUE. THEY COULD NOT RECREATE THE PROBLEM. ON 3/6/21 THE CAR DID NOT START AND WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP INSPECTED THE BATTERY AND THE BATTERY FAILED THE LOAD TEST. BATTERY WAS REPLACED. WE EXPRESSED CONCERN THAT THEY WERE FIXING THE SYMPTOM AND NOT THE PROBLEM, WE ALSO DISCUSSED ERRATIC BEHAVIOR WITH THE REAR GATE ALL THREE TIMES THESE ISSUES HAVE OCCURRED. THE DEALERSHIP THEN DECIDED TO REPLACE THE POWER REAR GATE ECU AND LATCH & ACTUATOR REAR GATE. AFTER RESEARCHING THIS PROBLEM WE HAVE DISCOVERED THIS IS AN ISSUE WITH THE SAME MODEL AND YEAR OF SUBARU VEHICLE AS OURS AND SUBARU HAS NOT DONE ANYTHING TO ADDRESS THE ACTUAL PROBLEM. WE ARE CONCERNED THAT THIS ISSUE WILL CONTINUE AND WE DON'T FEEL WE CAN SAFELY DRIVE OUR CAR FAR FROM HOME BECAUSE OF ITS UNRELIABILITY AND POTENTIALLY PUTTING US IN DANGEROUS SITUATIONS . THE MILEAGE ON THE CAR IS 8800 AND IT IS A 2019 MODEL. | Crash: No Fire: No | 8,800 |
| Mar 2021 | ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | CONTINUING PROBLEMS WITH THE BATTERY BEING DEAD (FIVE). THE CAR HAS BEEN IN THE SHOP TWICE AND HAD THE BATTERY REPLACED BOTH TIMES. THE SERVICE APPOINTMENTS OCCURRED NOV. 2019 AND MARCH 2021. | Crash: No Fire: No | 15,000 |