Complaint volume
1025 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Subaru Outback Complaints
1025 consumer-submitted complaints on record for the 2019 Subaru Outback, grouped by component category.
1025 Total complaints
22 Crash reports
2 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 2 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 466 complaints, with an average reported failure mileage of 15,557 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Subaru Outback?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Subaru Outback
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Subaru Outback complaints?
22 Crash
2 Fire
11 Injury
0 Fatality
22 Towed
7 Medical attention
What are the most common 2019 Subaru Outback complaint categories?
ELECTRICAL SYSTEM 280
VISIBILITY/WIPER 271
UNKNOWN OR OTHER 124
VISIBILITY 55
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 27
UNKNOWN OR OTHER,VISIBILITY/WIPER 23
STEERING 22
ENGINE 14
STRUCTURE 14
VEHICLE SPEED CONTROL 11
1,025 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2021 | VISIBILITY/WIPER | Front windshield spontaneously cracked while parked in a parking lot. No trees or overhead objects fell on windshield. Crack developed from bottom middle of windshield & cracked out in 2 directions. | Crash: No Fire: No | Unknown |
| Dec 2021 | ELECTRICAL SYSTEM | Battery Drain....3 different times, car will not start, kills the battery 89 year old lady left to call for help with starting the car. | Crash: No Fire: No | Unknown |
| Dec 2021 | VISIBILITY/WIPER | Driving north on I-95 at speed limit. No vehicles in front of me for at least 1/4 mile. Heard a POP and immediately a crack appeared from the bottom outside edge of the windshield approximately 18" from the left hand edge of the window. The crack ran vertically for 5 inches then made a right turn (looking out of the window) and continued on for 3 more inches. This running of the crack occurred in less than 5 seconds. We were traveling that day for about 700 miles and each time we stopped we marked the crack length with a sharpie. During the traveling the crack continued to grow to a length of over 18 inches and made a fork in the crack for one turning up, and one continuing to the right. Crack continued to grow as car sat and heated through the following 2 days. By the end the windshield was almost completely cracked from top to bottom, and the crack to the right was 3/4 of the way across the windshield. The point where the crack started had no indication of a strike by an object, and did start from the outside edge of the windshield. Windshield was replaced with a NON OEM windshield by SafeLight Auto Glass. | Crash: No Fire: No | Unknown |
| Dec 2021 | ELECTRICAL SYSTEM | The battery of my Subaru Outback appears damaged. My car's battery has died or shorted two times over the past two days. It had to be jump started for it to work, only for it to stall again. This puts I and my passengers at risk because the vehicle could've stalled while in motion. This problem has been confirmed by an independent service provider, the towing company. There were no warning signs or symptoms prior to this problem. | Crash: No Fire: No | Unknown |
| Dec 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Abnormal draining of battery when I dont drive for a couple of days leaving me stranded due to my medical immobility. This has been ongoing for the past six months. . Several instances of where I have had to jump start it only to find the battery dead in a few days Have alerted dealer on issue and will need to be checked when I take it in for the Fuel Pump recall for which I was put on a waiting list as they did not have the parts in???? A very annoying problem with the battery even had to have it jump started thi evening. Unrelable | Crash: No Fire: No | Unknown |
| Dec 2021 | UNKNOWN OR OTHER | Chipped and cracked windshield. My first Subaru Outback was a 2018. The windshield was chipped 2 times than the third time I had it replaced at my expense. Traded that car in and the 2019 windshield cracked. | Crash: No Fire: No | Unknown |
| Dec 2021 | STEERING | The contact owns a 2019 Subaru Outback. The contact stated that while driving at 40-50 MPH, the steering wheel felt loose, causing the vehicle to drift from the lane. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 23,000. | Crash: No Fire: No | 23,000 |
| Nov 2021 | VISIBILITY/WIPER | I purchased my vehicle in the summer of 2019 and within that same month my windshield got hit by rock and needed to replace it. Again, yesterday, the same thing happened. | Crash: No Fire: No | Unknown |
| Nov 2021 | STRUCTURE | We bought the car from the Ford dealership. after nearly owning it. the windshield crack in a place where no rock or vandalism could have happened. It started underneath the windshield wiper and has scaled across the whole windshield within a week. I contacted my bumper to bumper warranty and they don’t cover replacements. I looked up and their is a current lawsuit on suburu for this exact reason. | Crash: No Fire: No | Unknown |
| Nov 2021 | VISIBILITY/WIPER | I have had 3 windshields crack for no apparent reason in the 2.5 years that I have had the vehicle. All had to be replaced. Average costs to replace was $950. All started with the smallest cracks only to spider across the windshield within minutes. | Crash: No Fire: No | Unknown |
| Nov 2021 | VISIBILITY/WIPER | My windshield started to crack from the bottom of passenger side where wipers come up for no reason at all. Now it has spread scross whole windshield. | Crash: No Fire: No | Unknown |
| Nov 2021 | VISIBILITY/WIPER | Windshield cracks at the smallest pebble. I have needed 3 windshields in this calendar year. I have driven for 52 years and have never had any issue with windshield damage until this year with my Subaru Outback. | Crash: No Fire: No | Unknown |
| Oct 2021 | EXTERIOR LIGHTING | 2019 Outback Premium bought Bought May 2019. When I bought the car and for at least 6 months or more the headlight produced nice white light and I could see the road clearly. During this period the car was driven before sunrise and no issues with light emission. Driving the car today on the same roads at same time in morning road visibility is extremely poor. After the first 6 months I only drove while sunlight was present. Last month I drove the car once at night and thought "strange, the lights look dark and the street is not very bright." Then two weeks later I took a trip and stayed at a place that had few street lights. The first night I drove at night I could barely see 20 feet in front of me. Even when I turned on the high beams I still could not see. I notice when I pull behind a car or my lights shine on a stop sign the light looks orange/brownish. I brought it to the dealer today and the said the battery was good and the light output was "legal". They said they put in a new bulb to compare and said the light output was essentially the same. So according to them there is nothing wrong and nothing to do. The covers on my lights appear to be clear and clean. | Crash: No Fire: No | Unknown |
| Oct 2021 | VISIBILITY | The contact owns a 2019 Subaru Outback. The contact stated that since purchasing the vehicle, her windshield had cracked on four separate occasions due to minor road debris. The first crack was a diagonal crack that formed on the lower corner of the driver-side windshield. The second crack was like a spider’s web that formed on the upper passenger’s side of the windshield. The third crack was a diagonal crack that formed in the middle of the passenger’s side windshield. The fourth crack was a Z-shaped crack that formed in the middle of the windshield right below the eyesight camera. The contact stated that each crack obstructed her vision while driving. The contact had the first two windshields replaced at Subaru of Richmond (9177 W Broad St, Richmond, VA 23294) and Hyman Bros. Subaru (11960 Midlothian Turnpike, Midlothian, VA 231130) respectively. The contact had an independent mechanic replace the third windshield after the failure. The fourth crack was not yet repaired. The manufacturer had been notified of the failure and offered $250.00 towards the replacement of the windshield. The vehicle was not yet repaired. The failure mileage was approximately 5,000. | Crash: No Fire: No | 5,000 |
| Oct 2021 | VISIBILITY | The contact owns a 2019 Subaru Outback. The contact stated the vehicle was parked in his garage overnight and the next morning he discovered a crack at the base of the windshield. The contact looked around but could not determine the cause of the failure. The vehicle was taken to the dealer who took pictures of the crack and submitted a claim to the manufacturer; however, the manufacturer rejected the claim. The contact stated that the crack had extended to 75% of the windshield. The vehicle was not repaired. The approximate failure mileage was 24,000. | Crash: No Fire: No | 24,000 |
| Oct 2021 | VISIBILITY/WIPER | The windshield has cracked for the fourth time. We were driving and suddenly a 12 inch plus crack developed from the moulding on the driver's side. I have never had to replace a windshield on any car i have owned. This car has had 4 replaced in less than 4 years. 2 times i was able to see a tiny chip and two times i could not tell why the glass had failed at all. Regardless, this is an unacceptable default in the materials. I have spent over $4,000 on these windshields. I am stunned there is not a recall on these. | Crash: No Fire: No | Unknown |
| Oct 2021 | VISIBILITY/WIPER | Windshield cracked right down the middle for no reason. No accident, inclement weather, no trees or anything near the driveway | Crash: No Fire: No | Unknown |
| Oct 2021 | VISIBILITY | The contact owns a 2019 Subaru Outback. The contact stated when approaching the vehicle, he noticed a horizontal crack on the driver’s side windshield. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No | 20,000 |
| Oct 2021 | ELECTRICAL SYSTEM | The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, the horn inadvertently actuated without warning. The contact also stated while starting the vehicle, the horn would sound intermittent. The vehicle was taken to the dealer who diagnosed the failure as a remote start module failure. The remote start module was replaced however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer and dealer stated that the remote start system needed to be removed from the vehicle. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Oct 2021 | ELECTRICAL SYSTEM | My car is a 2019 Subaru Outback. It has less than 20,000 miles on the odometer. This morning is wouldn’t start. I called for a jump and when the service person arrived, they told me the battery was dead. They gave it a jump and I let the car run for an hour. After parking the car a couple of blocks away, I tried to start it again. Nothing. Now I have to have it towed to the dealership. | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The contact owns a 2019 Subaru Outback. The contact stated that while driving at a slow rate of speed and parking the vehicle suddenly experienced unintended acceleration causing the driver to lose control and crash into a brick wall. During the incident, the brake pedal was pressed but the vehicle did not stop. The driver sustained a left shoulder injury. A police report was taken at the scene. The vehicle was not yet towed. A police report was taken at the scene. The cause of the failure was not determined. The contact indicated that previously the vehicle had experienced unintended acceleration problems while driving at highway speeds with and without cruise control activated. In addition on several occasions, the collision avoidance system had erroneously activated while driving at highway speeds. The vehicle was taken to the local dealer who was unable to duplicate the failures and no service was performed. The manufacturer was notified of the failures. The failure mileage was 24,000. | Crash: Yes Fire: No Injuries: 1 | 24,000 |
| Oct 2021 | VISIBILITY/WIPER | I have only had the car for two years, but a number of chips and abrasions have occurred with the windshield. I have had at least 4 of the chips repaired, which is highly unusual compared with my other vehicles. About a week after the final repair, while driving, a large crack (approximately 48 inches) appeared over the drivers side window. When I called the dealer, I was told that the windshields are "prone to cracking." The dealer said that Subaru has not instructed them to do anything regarding these complaints. The replacements are very expensive and involve recalibrating all of the safety equipment in the windshield. | Crash: No Fire: No | Unknown |
| Oct 2021 | UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Two windshield cracking incidents in 6 months, from no apparent cause. Interferes with “eyesight” system. | Crash: No Fire: No | Unknown |
| Oct 2021 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Subaru Outback. The contact had received a recall notice for NHTSA Campaign Number: 21V578000 (Fuel System, Gasoline). The dealer was contacted, and an appointment was scheduled for the recall repair. The contact then received a call from the dealer that the appointment was canceled due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2021 | ENGINE | Frequently while stopped at traffic light, fast food pickup line, or intersection engine begins rapid unintended acceleration with RPM racing as high as 8K. The brake pedal is firmly pressed yet the car attempts to lunge forward. The only way to stop the acceleration and return the car to normal idle is to place the car in park while the engine is racing. Placing the car in neutral does not stop the acceleration. I stop well behind vehicles ahead of me, but on one occasion nearly rear-ended a Porche! Dealer cannot reproduce problem since it is only intermittent. I keep a log of incidents with time, driving circumstances, and other data. No warning lights appear and no accidents have yet happened. I have reported problem several times to dealer with no resolution. | Crash: No Fire: No | Unknown |