Complaint volume
1025 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Subaru Outback Complaints
1025 consumer-submitted complaints on record for the 2019 Subaru Outback, grouped by component category.
1025 Total complaints
22 Crash reports
2 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 2 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 466 complaints, with an average reported failure mileage of 15,557 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Subaru Outback?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Subaru Outback
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Subaru Outback complaints?
22 Crash
2 Fire
11 Injury
0 Fatality
22 Towed
7 Medical attention
What are the most common 2019 Subaru Outback complaint categories?
ELECTRICAL SYSTEM 280
VISIBILITY/WIPER 271
UNKNOWN OR OTHER 124
VISIBILITY 55
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 27
UNKNOWN OR OTHER,VISIBILITY/WIPER 23
STEERING 22
ENGINE 14
STRUCTURE 14
VEHICLE SPEED CONTROL 11
1,025 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2022 | VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | Within the three years I have owned this vehicle my windshield has crack with only minor impact or no impack at all to the windshield; the cost of paying for a second windshield replacement is an unreasonable expense something is wrong with the glass integrity of these vehicles. | Crash: No Fire: No | Unknown |
| Sep 2022 | ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES | The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the garage, she was unable to open the door with the key fob. The contact stated that she was able to open the front driver’s side door with the key manually. The contact stated she was unable to start the vehicle. The contact's boyfriend attempted to jump start the vehicle however, the vehicle failed to start. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 27,097. | Crash: No Fire: No | 27,097 |
| Sep 2022 | ELECTRICAL SYSTEM | Battery goes dead without notice. First time took care to dealer of purchase, Stamford Subaru and battery was replaced. Battery went dead on 9/16/22. Kind stranger gave me a boost. I purchased a portable booster as I no longer trust this car that has 35k miles. Every time I go to start the car, I am left wondering if it will start. | Crash: No Fire: No | Unknown |
| Sep 2022 | ELECTRICAL SYSTEM | This Subaru Outback Limited has had multiple instances of dead battery. This has occurred on 4 batteries. We are senior citizens at risk of being stranded. There is a record of Subaru Roadside Service having to tow and jump start the vehicle many times The dealer finds no trouble after charging the battery nor are they aware of fixes. The symptoms are failure to start. | Crash: No Fire: No | Unknown |
| Sep 2022 | ELECTRICAL SYSTEM | The infotainment system when a phone is hooked up to it via a usb cord it will turn of and begin a repowering process that turns off the rear camera that is part of that system. this does not give you the safety of being able to back up without the rear camera. i have taken my car in to Subaru four time and they have replaced the infotainment system three times in total. i continue to have the same issue with every radio. i have also replaced my phone, usb cords, and have used other people's phones (IOS and Android) with the same issue. | Crash: No Fire: No | Unknown |
| Sep 2022 | VISIBILITY/WIPER | On August 30, 2022 a small road chip hit my windshield as I was driving around 30 mph. I was surprised to discover that the windshield cracked at the site of the impact on the passenger side of the vehicle. The crack was approximately 12 inches long. Upon inspection the impact crater is very small, less than 1/16" by 1/32" and shallow, although the road chip was so small and vehicle speed so slow, I am surprised the windshield showed any damage at all. Later that day after leaving the vehicle parked I returned to discover that the windshield crack had lengthened to about 28" while the vehicle was parked. This is the THIRD windshield I have had to replace on the 2019 Subaru Outback! All windshields have been replaced by Subaru. I have concerns about the vehicle safety. Will the windshield protect the occupants of the vehicle from road debris as it is supposed to? Will the windshield rip open and injure the vehicle occupants when a minor object hits the windshield? Who should pay for the repair of the substandard windshield and increased auto insurance due to a high incidence of windshield claims? Is this vehicle safe to drive? | Crash: No Fire: No | Unknown |
| Sep 2022 | VISIBILITY | The contact owns a 2019 Subaru Outback. The contact stated while driving 65 MPH, she heard an abnormal noise and noticed a crack on the front passenger’s side bottom corner of the windshield. The contact stated that no object had struck the windshield to cause the crack. The vehicle was taken to a glass repair shop where the windshield was replaced. The contact stated that the failure occurred on the passenger’s side and then on the driver's side. The windshield had been replaced three times. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. The VIN was not available. | Crash: No Fire: No | 45,000 |
| Sep 2022 | ELECTRICAL SYSTEM | Battery issues Numerous times having to jump the car. Battery drained. Purchased Auto new in May 2019 Had to replace battery in November 2021 Two years six months. Now September 2022 ten months later the battery has to be replaced again. The auto currently has about 31,000 miles. | Crash: No Fire: No | Unknown |
| Aug 2022 | UNKNOWN OR OTHER | battery was working and vehicle driven to a location. When returning to vehicle and trying to start battery was found 100% discharged and tested to 0% charge left leaving driver stranded. I had to get battery tested to see what the issue was, contacted dealer who had me bring the vehicle in and they tested battery, charged and stated OK. I questioned the situation as, how can it be OK, if the issue was not found. Then a software update was performed and I was told battery would not be an issue now. Vehicle taken to Bowser Subaru on 8-25-22 at 1:00pm. No paperwork or work orders were provided to me. Service was at no charge | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM | Infotainment system screen is bubbling causing input to the user interface with no driver action. I consider this a safety issue due to the fact I can not turn the system off or deactivate it. The car starts playing music, making phone calls, changing navigation settings ect... This creates a persistent and strong hazard. I can not focus on the road, hear emergency sirens or other cars alerting with their horns. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY/WIPER | I had to replace my windshield 4 months ago from a random crack that appeared for no apparent reason and I am now having to replace it again. It seems like this is happening to a lot of people with Subarus. I believe it is a safety issue. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY/WIPER | I replaced my windshield in March 2022 due to a stone chip that immediately cracked to over a foot in length while I was driving. The chip was in the lower quadrant on the driver's side and ended up extending to about the center of the windshield. Five months later, I have another very large crack. I have no idea when this occurred and remember no instance that may have caused the crack. It starts roughly above the rear view mirror, curves out and around it to form a large 'J' shape. While I can understand stone chips are a symptom of normal wear and tear, the excessive cracking is concerning. I do not drive regularly on gravel roads nor am I on the expressway often. I regularly maintain my vehicle and didn't hesitate to get the windshield repaired initially. Having never experienced this issue with other vehicles (in which we've owned several years longer) I don't feel it is right to either have my insurance company or myself constantly be responsible for a product I believe may be faulty. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY/WIPER | Crack in windshield while car was parked overnight on 8/17/22. It is an upside down U-shape crack starting in the center, and one side propagating all the way down and other side about half that. The crack can be felt. There is no evidence of a rock or anything else hitting the windshield. Planning to have it replaced in two days. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY/WIPER | windshield suddenly cracked and I need to replace it | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | The contact owns a 2019 Subaru Outback. The contact stated the low lever oil warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, and he stated that the oil was low in the engine and more oil was added to the engine. The contact stated that in less than 5,000 miles the vehicle had burned all the oil in the engine. The vehicle was taken to the dealer but was not able to get a diagnosis on the vehicle. The manufacturer was not contacted. The failure mileage was 30,578. | Crash: No Fire: No | 30,578 |
| Aug 2022 | ELECTRICAL SYSTEM | Battery dies every couple months despite nothing being on without vehicle on. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM | Over the last month or two the battery has been going dead over night, and sometimes almost immediately after parking it. I understand that there is a class action law suit pending on this issue, and I understand Subaru will replace the cheap small battery with another cheap small battery which is only kicking the can down the road since as far as I know not fixing the underlying electrical issue in the car. I tend to drive some roads that have long stretches of mountainous terrain even though a Federal Highway. No phone service is often and issue and should this problem strike me on one of these trips I may have some problems getting going again. | Crash: No Fire: No | Unknown |
| Aug 2022 | UNKNOWN OR OTHER,VISIBILITY/WIPER | 2019 Subaru Outback. On 8/9/22 I was Driving on interstate and a tiny crack appeared in mid to lower left corner of windshield. Called dealer immediately because it is my second windshield—the first one was covered in 2020 under warranty after It spontaneously cracked. On 8/9/22 I called my insurance while driving (hands free) and they made same day appointment but Safe Lite could not repair the windshield because by the time I got there the crack had expanded, making it a full replacement. There is no recall but already a lawsuit involving 2017-2019 models of Subaru Outback windshields. Trying to get Subaru to replace it again. There needs to be a recall! Windshields should not crack spontaneously or so easily. Thank you! | Crash: No Fire: No | Unknown |
| Aug 2022 | UNKNOWN OR OTHER | The head unit of the vehicle has malfunctioned causing the following: - Touch screen is non-responsive - Rearview camera is blurry/difficult to see out of making backing up dangerous - The entertainment unit has deleted paired phones making connecting a phone impossible The vehicle has been inspected by the dealer and they recommended ordering a new head unit. | Crash: No Fire: No | Unknown |
| Aug 2022 | UNKNOWN OR OTHER | The temperature outside was below freezing and I was running the defrost on the highest temp. There was a loud pop and I thought maybe something had hit the windshield, but there was nothing. Then a few days later I noticed a crack emerging just above where the wiper rests. It proceeded to move up, then out in a T, then curl around and meet itself, it has just continued to spread. The dealership (Rogers Subaru, Lewiston, ID) traced the cracks with a pen but was not able to find any damage aside from the crack. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM | The battery continues to drain by itself, even with no usage. I have already replaced the battery once and the issue continues. Seems like there is an electrical problem. I have tested the new battery and it is fine just needs to be charged regularly in order to start the car. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY/WIPER | My windshield cracked on its own (without any object hitting it) under the passenger side plastic that covers the lower aspect of the windshield. The crack extended upwards and towards the driver's side. I'm concerned the crack will start to obstruct the driver's view and that it will be dangerous for passengers inside. Subaru America was contacted by phone and then a few weeks later we were given Case #220504-132599 (through an email from Kris Drechsel at Subaru America). Subaru of White Bear Lake, MN (Greg Nichol) inspected it on June 21st and determined the crack was NOT caused by a rock chip or any other object and the crack started from the bottom (under the plastic) and extended upwards (gave us a different Case #220621-171862). We were told someone from Subaru America would contact us about next steps. They never contacted us. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM | “Condensation like” artifacts have appeared on the substrate of the LCD control screen similar to the recall issued for the 2018 model year. This affects vital control for most any vehicle setting and navigation. Also the system behaves erratically while in motion. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM,STRUCTURE | The automatic liftgate fails to latch and requires extra steps that most car owner would not know to temporarily resolve the issue. My situation has been difficult to replicate. The liftgate will open but not close. It will also close but not open. It will also latch but not securely. This evening, the hatch opened but failed to close. It also latched but found out at 55mph that it was not properly secured when my dog leaned against it. It did not open but the light turned on like a door was opened. This has been a known issue with many other Subaru owners as well. The answer always seems to hold the button for 10 seconds to reset but this does not work every time. | Crash: No Fire: No | Unknown |
| Jul 2022 | FUEL/PROPULSION SYSTEM | Summary: I have a 2019 Subaru Outback 3.6r with approximately 30k miles. It spent most of it's life in Texas, a low-corrosion state. When I was camping in Colorado, it started leaking fuel for extended periods from the tank area on the passenger side just in front of the rear wheel. The left a strong gas odor/fire danger as it leaked for many hours. I can supplies photos and video. The leak appeared rather suddenly, and is worse when the vehicle tank was just filled. It leaves large puddles of fuel on the ground. Failed system: fuel storage. It is available for inspection upon request. Safety: this issue resulted in a large fuel spill/gasoline vapor cloud, and the leak continues for hours. there is no crash damage/etc. to the vehicle. I have not taken the issue to a dealer yet. Should I get the car looked at by them? It is easy to reproduce by filling the tank normally at a gas station, the leak is worse when the tank is full. There are no warning lights/etc. The fuel gauge on the dashboard has also become intermittent after the leaking started. Sometimes it shows the fuel level, sometimes it shows empty (the tank is not empty). Note the image showing conflicting information on mileage to empty vs the needle fuel gauge level - the tank is appx 3/4 full in that image, neither fuel gauge is correct or agrees with each other. | Crash: No Fire: No | Unknown |