Complaint volume
1029 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Subaru Outback Complaints
1029 consumer-submitted complaints on record for the 2019 Subaru Outback, grouped by component category.
1029 Total complaints
23 Crash reports
2 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 2 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 468 complaints, with an average reported failure mileage of 15,653 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Subaru Outback?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Subaru Outback
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Subaru Outback complaints?
23 Crash
2 Fire
12 Injury
0 Fatality
23 Towed
8 Medical attention
What are the most common 2019 Subaru Outback complaint categories?
ELECTRICAL SYSTEM 281
VISIBILITY/WIPER 271
UNKNOWN OR OTHER 125
VISIBILITY 55
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 27
UNKNOWN OR OTHER,VISIBILITY/WIPER 23
STEERING 22
ENGINE 14
STRUCTURE 14
VEHICLE SPEED CONTROL 11
1,029 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2023 | VISIBILITY/WIPER | While driving on an empty stretch of road between neighborhoods, I heard a sudden, unprompted, soft pop, like I had just hit a big bug. Immediately, an 8" crack appeared across the eye-line view on the driver's side of the windshield. No shatter or clear point of impact of anything. Just a crack. In 24 hours, it has winded across and up the windshield and I anticipate it will soon affect the guidance cameras in the front. While researching this, we found two settled lawsuits against Subaru for 2017-19 models, including Outbacks, related to faulty windshields. We have not had it inspected by anyone at this point. There were no warning lights, messages, or any other symptoms of the problem prior to the crack's sudden stretch across the windshield. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | Was parked outside and came home and put car in garage and found a huge crack in windshield, I did not have an accident or was windshield hit with anything this happened spontaneously! | Crash: No Fire: No | Unknown |
| Jun 2023 | SUSPENSION,WHEELS,UNKNOWN OR OTHER | Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | Car dies unexpectedly leaves you stranded when you lease expect it. Died on 9/1/22, 9/16/22, 9/25/22, 9/26/22 - took to dealer and issued a new battery. Most recently died on 5/24/23. | Crash: No Fire: No | Unknown |
| May 2023 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Subaru Outback. The contact stated while driving approximately 60 MPH, the vehicle inadvertently decelerated while the accelerator pedal remained depressed. The engine misfired and the vehicle stalled. The check engine warning light illuminated, then several other unknown warning lights illuminated. The contact was able to maneuver the vehicle off the roadway. The vehicle failed to restart. The contact stated that she purchased an OBD reader and diagnosed the vehicle and retrieved codes: P0177, P0174, P0102 and P0113. The vehicle was then towed to the dealer where it was diagnosed that the fuel pump and mass airflow sensor failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 20V218000 (Fuel System, Gasoline). The manufacturer was not notified of the failure and the contact was informed that she would be notified however, the contact had not received a response. The failure mileage was approximately 39,000. | Crash: No Fire: No Towed | 39,000 |
| May 2023 | VISIBILITY/WIPER | After warming up my 2019 Subaru Outback, I heard a "pop" as soon as I got into the car. I noticed a vertical crack about 3" long near the center of the windshield. It grew as the day went on. I had it replaced by Safelite. The technician said it was caused by the heater built into the windshield. | Crash: No Fire: No | Unknown |
| May 2023 | VISIBILITY | The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in the garage, she noticed a 7-inch-long crack on the windshield located behind the rearview mirror. The contact stated that there was no indication of an external cause for the failure. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. Additionally, the contact sent pictures of the failure to the manufacturer. A case was opened. The failure mileage was approximately 37,000. The contact stated Subaru National replaced the windshield free of charge on 5/19/23. | Crash: No Fire: No | 37,000 |
| May 2023 | ELECTRICAL SYSTEM | I own a 2019 Subaru Outback. In the past month, the battery drained in <15min while the car was turned off and locked (happened twice during a quick lunch and a grocery run). Dick Hannah Subaru Vancouver has diagnosed a chip malfuction (the chip keeps running while car is off and drains the battery). Autozone has verified independently that the battery itself is perfectly fine. It happened again while I was out hiking this past weekend and I almost got stuck in the wilderness which can be very dangerous. AND, I couldn't start it the next morning either! What is worse, Subaru of America has no ETA of the replacement chip due to shortage. So far, Subaru of America has not approved my request for free repair, free loaner vehicle, and extended warranty, despite multiple phone calls. I am extremely upset about their level of customer service and willingness to acknowledge the issue. In my opinion, there should be a recall as this can put consumers in a dangerous situation of being stuck somewhere. | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN,ENGINE | The car got stuck in 1st gear and shortly after a fire began between the engine and transmission. The car became fully engulfed and it blew up. | Crash: No Fire: Yes | Unknown |
| May 2023 | UNKNOWN OR OTHER | In the last 8 months, I have replaced the windshield twice. I assumed it was due to rock strikes but neither time was a strike mark present. The second time I heard a loud pop and an approximately 8-inch crack appeared. I believe the material is either defective or too thin, especially after reading about numerous similar incidents. Subaru's response is to try to sell a windshield warranty. What will happen if someone's windshield shatters completely while driving? The date below is the latest, but this also occurred last year around July/August. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | Display screen for radio, navigation, status has failed and is flashing on/off. Radio, navigation and other functions are not operable. First occurred in Fall 2022, dealer examined and diagnosed in Jan 2023. Repair replacement parts are indefinitely unavailable. There is not a committed schedule to repair/replace. This appears to be a widespread problem/defect with no known schedule to deliver parts for repair. The result is a vehicle that is dangerous to drive at night with flashing lights at this display panel. I write about this to add to the field of data and information about this problem with this model vehicle. Any assistance in expediting manufacturers attention to this is appreciated | Crash: No Fire: No | Unknown |
| Apr 2023 | VISIBILITY/WIPER | the windsheild has cracked 4 times in one year for no apparent reason. It is available for inspection. the dealership confirmed that the windsheld did crack for no reason Inspected by dealership no warning signs. The windsheild has been replaced at the dealership each time. | Crash: No Fire: No | Unknown |
| Apr 2023 | AIR BAGS | SRS Safety Issue: 2019 Subaru OUTBACK Limited purchased New on Jun 2019 from Austin Subaru in Texas. NO Accident or minor collision AT ALL. SRS warning light illuminate since Jan 2023, three and half years after purchase. No other warning light illuminate before. Front Passenger Seat SRS malfunction and falsely detect present or absent of passenger. The on/off status even alters during the vehicle operations. The airbag may deactivate even though the seat is occupied. Such safety issue greatly increasing the risk of injury or potential death to the front passenger in case of accident. Repair hx: On March, 2023 Vehicle has been brought up to Brandon Tomes Subaru for diagnosis and service provider recommended to replace front passenger seat sensor. This issue has been informed Subaru American. Inc for safety concerns and requesting repair cost coverage. The case has been procrastinated till April and cost is not fully covered. After brought the vehicle to a local Auto-Repair shop to replace the Sensor and completed the calibration by an Subaru Technician, the SRS still persists. I am keeping working on repairing and expecting more cost. Strongly recommended RECALL for 2019 Subaru Outback SRS safety Issue. Similar recalled before 2015-18MY Forester: Occupant Detection Wiring Harness Inspection. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | My car which is a 2019 Subaru ourback started having main computer display showing bubbles which then started randomly activating a touch and activating different menus of the car July of 2022. This pretty much renders the the main computer display useless which controls many of the car controls, through which the rear view camera is displayed and through which the phone connects for hands free calling. Because of the random touches, we can no longer pair a phone with the car as it would randomly call people due to the random activation of the touch sensors on the car. After researching this, I found out that this is called delamination and has been affecting all prior model years for which, apparently there is a nation al recall up to but not including my year car. I went to the Subaru dealer ship who informed me that up to a 1/3 of the cars they are seeing are there for the same reason. They asked me to contact the Subaru of America. After multiple visits to the dealership and the dealership sending pictures to the Subaru of America, I got an Email with a voucher for 1200$ towards replacement of the computer system. The problem is that I have been waiting since October of 2022 with a defective computer and there are no parts available for repair. Subaru can not even tell me when they may have a part and there is not intention of even giving a timeline. I am now driving a card who's computer is constantly activating touches which is one very distracting and is not doing any of the function that it is supposed to. The rear view camera is as if I was looking though fog and limits visibility. Doing a google search proves that this is a widespread problem. I am contacting you for help in resolving this issue and possible helping others with the same issue please. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | Vehicle battery goes dead for no reason. It's been replaced several times. Left stranded several times when car started went shopping, wouldn't start to go home. This has occurred more than 5 times, portable battery charger was purchased. | Crash: No Fire: No | Unknown |
| Apr 2023 | VISIBILITY/WIPER | The windshield is extremely sensitive to fracturing at the smallest of roadway rocks. I had a cracked factory original windshield replaced on Nov. 30, 2022 with a Subaru genuine windshield. That new windshield cracked with a minimal evidence of road debris (and no cars within a 500 foot radius) on March 9, 2023. I called Subaru and asked if they would stand behind their product, and after dealership inspection, Subaru has refused to do anything. If this glass is now a 3 month consumable item, it is untenable to own a Subaru. | Crash: No Fire: No | Unknown |
| Apr 2023 | VISIBILITY | The contact owns a 2019 Subaru Outback. The contact stated that upon entering the vehicle, he became aware of a crack on the windshield. The vehicle was taken to the dealer where the windshield was replaced. The vehicle was repaired; however, the contact stated that six weeks later the failure recurred, and the vehicle was taken back to the dealer where the contact stated that dealer refused to service the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided an advocacy contact but no further assistance was provided. The failure mileage was approximately 39,000. | Crash: No Fire: No | 39,000 |
| Apr 2023 | LATCHES/LOCKS/LINKAGES | The contact owns a 2019 Subaru Outback. The contact stated while she was reaching inside the trunk, the trunk gate independently closed. The contact mentioned that the security sensor did not function which caused the failure. The contact sustained injuries on her right knee, right hip, right shoulder, right glutinous, and right shoulder and was seeking medical attention. The contact called the local dealer and independent mechanic and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000. | Crash: No Fire: No Injuries: 1 Medical attention | 30,000 |
| Apr 2023 | VISIBILITY/WIPER | The windshield in my 2019 Subaru Outback has been replaced 4 times due to cracks, that have reached at least 50% horozontally across the windshield. The most recent replacement (all have been OEM) lasted 3 weeks before spontaneously cracking. The local dealership has analyzed the windshield and found no evidence of an impact, they have confirmed the severity of all the windshields cracks as they have replaced all 4 windshields. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked, the battery drained. The contact replaced the battery; however, the failure recurred. The vehicle was taken to the dealer however, the dealer was unable to duplicate the failure. The failure recurred. The manufacturer was made aware of the failure and referred the contact to file the complaint with the NHTSA Hotline. The failure mileage was approximately 19,000. | Crash: No Fire: No | 19,000 |
| Apr 2023 | UNKNOWN OR OTHER | The battery is depleted with no known reason. Even after a new battery is installed it stalls. And an internet search shows that Subaru knows this is their issue. When I contact Subaru they told me that I should drive it every day. That is a ridiculous statement. This battery issue creates a potential for a bad incident. | Crash: No Fire: No | Unknown |
| Apr 2023 | VISIBILITY/WIPER | I bought this certified car in Feb 2020 from authorized Subaru dealer in NJ. After few months in 2020, while driving on highway, I got crack on my windshield. I replaced it at same authorize dealer from where I bought that car. After few months around early 2021, my windshield again got crack. I replaced it again at same location. I have my 3rd windshield right now which is also got crack few months back. I owned my car since 3 years and I already have my 3rd windshield which I need to replace again with 4th windshield. Every windshield costs me around $1000 with going back and forth to dealership service center. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM | Starting December 2022, I've had a problem with my 2019 Subaru Outback - the battery goes dead when parked for as little as 24 hours. I have had the battery replaced twice - first by AAA in mid-December, 2022 and then by my local Subaru dealer in early February, 2023. Each time, the car seems fine for 4-6 weeks, then the problem starts again. Each time I take it to a Subaru dealer, they tell me they have found a different problem with the electrical system causing a "parasitic draw" on the battery while shut off. In February, Koeppel Subaru in Queens performed an ECM programming update at the same time they installed a new battery and told me that would fix the problem. But this past week, the problem resurfaced. I then visited Premier Subaru in Branford, CT who examined the car and they have told me I have a faulty DCM component, which will cost me over $900 to replace despite me having the Subaru Gold + Extended warranty. They keep telling they've found the cause of the problem (different each time) but it never seems to get fixed. Googling my car's problem, a lot of Subaru Outback owners are having dead battery problems and there seem to be a couple of class action lawsuits regarding getting Subaru to pay for replacement batteries. But those lawsuits seem to only address the symptom (dead battery) of a bigger problem - there is a design flaw in the Subaru Outback that is causing this "parasitic draw" on the battery when the car is not in use. It's a flaw that Subaru is not addressing by having a recall. It seems to me to be | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER | Windshield cracked due to wiper deicer defect. | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER | Touchscreen control head has delaminated making the unit disfunctional. When reporting an injury accident to 911 the defect on the controlhead unit disconnected my 911 call for help without an input from me. The manufacturing defect of the screen has rendered the back-up camera useless. This is the same issue that occured with the 2018 models. Both the dealership and Subaru of America (SOA) are aware of the associated safety issues and have refused to correct the defective equipment. Both the dealership and SOA agree that this is unsafe and needed to be replaced. The milage at time of occurance was 76,000. | Crash: No Fire: No | Unknown |