Complaint volume
276 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Subaru Crosstrek Complaints
276 consumer-submitted complaints on record for the 2019 Subaru Crosstrek, grouped by component category.
276 Total complaints
6 Crash reports
3 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 3 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 175 complaints, with an average reported failure mileage of 13,922 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Subaru Crosstrek?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Subaru Crosstrek
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Subaru Crosstrek complaints?
6 Crash
3 Fire
4 Injury
0 Fatality
8 Towed
2 Medical attention
What are the most common 2019 Subaru Crosstrek complaint categories?
VISIBILITY/WIPER 106
UNKNOWN OR OTHER 36
ELECTRICAL SYSTEM 24
VISIBILITY 10
STEERING 9
ENGINE 8
POWER TRAIN 8
ELECTRICAL SYSTEM,ENGINE 6
FUEL/PROPULSION SYSTEM 6
STRUCTURE 5
276 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2021 | AIR BAGS,FORWARD COLLISION AVOIDANCE | The EyeSight turned off and would not turn back on. Then the airbag symbol lit up on the dashboard. My cruise control and lane assistance were not working as well. If I had been involved in an accident, the airbags would not have deployed. The warning messages appeared about 3 weeks ago. | Crash: No Fire: No | Unknown |
| May 2021 | STEERING,SUSPENSION,ELECTRICAL SYSTEM | I BOUGHT MY CAR IN MEXICO AND HAVE MOVED TO NORTH LAS VEGAS NEVADA. THE DEALER WILL NOT MAKE THE NECESSARY SAFETY REPAIRS UNDER THE RECALLS. WHAT DO I DO? DO I HAVE AN UNSAFE CAR? | Crash: No Fire: No | 10,500 |
| Apr 2021 | VISIBILITY/WIPER | THE WINDSHIELD ON MY SUBARU CROSSTREK WHICH WAS PURCHASED NEW FROM A DEALER IN JULY 2019 HAS ALREADY SUFFERED 2 RANDOM CHIPS IN THE WINDSHIELD & TODAY AS I WAS DRIVING THE WINDSHIELD SPLIT SPONTANEOUSLY WITH A 7 INCH CRACK IN A TOTALLY DIFFERENT AREA FROM PREVIOUS REPAIRED CHIPS. THIS IS RIDICULOUS. | Crash: No Fire: No | 9,927 |
| Apr 2021 | ELECTRICAL SYSTEM | I'VE HAD REPEATED PROBLEMS WITH THE 12V BATTERY IN MY 2019 SUBARU CROSSTREK HYBRID. THE VEHICLE HAS SOME SORT OF ELECTRICAL "LEAKAGE" ISSUE THAT DRAINS THE BATTERY AFTER SITTING FOR A FEW DAYS. WHEN THIS HAPPENS, THE VEHICLE IS COMPLETELY INOPERATIVE; CAR WILL NOT START, YOU CANNOT EVEN UNLOCK THE DOORS. IN 18 MONTHS OF OWNERSHIP, THE CAR HAS STRANDED ME SEVERAL TIMES. ONE INCIDENT JUST REQUIRED A JUMP START, BUT DURING THE LATEST INCIDENT THE CAR WAS COMPLETELY DEAD AND HAD TO BE TOWED ON A FLAT BED TRUCK TO THE DEALER FOR A NEW BATTERY AND OTHER REPAIRS. IN ALL OF THESE CASES, ALL ACCESSORIES, LIGHTS, OR ANYTHING ELSE THAT COULD DRAIN POWER WAS OFF WHEN THE CAR WAS PARKED. UNFORTUNATELY, THERE IS SOMETHING IN THE CAR THAT IS DRAWING POWER WHEN IT IS OFF AND DRAINS THE BATTERY WITHIN DAYS. | Crash: No Fire: No | 7,000 |
| Apr 2021 | ELECTRICAL SYSTEM | STARTER FAILED AT 50 K MILES LEFT ME STRANDED | Crash: No Fire: No | 50,000 |
| Apr 2021 | VISIBILITY/WIPER | WHILE DRIVING TO WORK IN THE MORNING, MY WINDSHIELD ALL OF A SUDDEN CRAKED. THERE WERE NO VEHICLES AROUND ME SO IT WASN'T A ROCK THAT HIT MY WINDOW, THE CRACK ON THE WINDOW ITS ABOUT AND ONE INCH. I TOOK THE CAR TO THE SUBARU DEALER AND THEY SAID THAT CRACK WAS TOO BIG TO BE FIX, WE PAID EXTRA AT THE TIME OF PURCHASED FOR A PACKAGE THAT WOULD COVER DINGS AND WINDOW REPLACEMENTS AND THEY ARE NOT FOLLOWING THE PROMISE. | Crash: No Fire: No | 13,396 |
| Apr 2021 | STEERING,SERVICE BRAKES,ENGINE | MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED. | Crash: No Fire: No | 28,000 |
| Apr 2021 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE IT WAS DIAGNOSED WITH UNKNOWN ELECTRICAL ISSUES. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,680. | Crash: No Fire: No Towed | 24,680 |
| Apr 2021 | VISIBILITY/WIPER | I WAS DRIVING DOWN HIGHWAY 1 AND MY DRIVER'S RIGHT SIDE WINDOW SUDDENLY EXPLODED AND SHATTERED INTO A THOUSAND PIECES, RAINING GLASS DOWN ALL OVER ME. I DIDN'T HAVE A CRACK PREVIOUSLY AND A ROCK DIDN'T HIT IT SO THERE WAS NOTHING TO CAUSE THIS. THERE WERE NO OTHER CARS ON THE HIGHWAY AT THE TIME. THE CAR ONLY HAS 13K MILES SO THIS SHOULD NOT HAPPEN, BUT I'VE SINCE FOUND OUT THIS IS A KNOWN DEFECT WITH NEWER SUBARUS SO THEY SHOULD FIX THIS ISSUE BEFORE SOMEONE GETS REALLY HURT. | Crash: No Fire: No | 13,000 |
| Apr 2021 | UNKNOWN OR OTHER | WINDSHIELD CRACKING. WAS REPLACE AND CRACKED AGAIN. | Crash: No Fire: No | 16,856 |
| Mar 2021 | STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER | WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL. | Crash: No Fire: No | 17,500 |
| Mar 2021 | VISIBILITY/WIPER | THE FRONT WINDSHIELD CRACKED FOR NO APPARENT REASON; THE VEHICLE WAS STATIONARY WHEN NOTICED AND IT APPEARS THIS DID NOT OCCUR DURING TRAVEL. | Crash: No Fire: No | 48,000 |
| Mar 2021 | VISIBILITY/WIPER | THE WINDSHIELD IS CRACKED WITH NO VISIBLE CHIPS OR DAMAGE CAUSING THE CRACK. I HAVE NEVER HAD A ROCK FLY AND HIT THE WINDSHIELD OR ANYTHING. IT SEEMS TO HAVE CRACKED WITH NO APPARENT REASON. | Crash: No Fire: No | 16,000 |
| Mar 2021 | VISIBILITY/WIPER | ROCK HIT MY WINDSHIELD ON A HIGHWAY. 2 HOURS LATER AND LONG CRACK APPEARED- 8 INCHES | Crash: No Fire: No | 9,000 |
| Mar 2021 | VISIBILITY/WIPER | THE WINDSHIELD HAS CRACKED WITHOUT CAUSE. THANKFULLY THE WINDSHIELD CRACKED WHILE IT WAS PARKED. CRACKING ALL ON ITS OWN WITHOUT BEING HIT OR DAMAGED IS INCREDIBLY FRIGHTENING AND DANGEROUS. | Crash: No Fire: No | 7,000 |
| Feb 2021 | STEERING,LANE DEPARTURE | EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE. | Crash: No Fire: No | 7,000 |
| Feb 2021 | ELECTRICAL SYSTEM | STATIONARY. BATTERY HAS BEEN REPLACED 4 TIMES. FIRST SUBARU SAID THAT IT NEEDED TO BE STARTED EVERY COUPLE OF WEEKS. THEN THEY SAID THAT IT HAD TO BE STARTED OR DRIVEN EVER WEEK. NOW THEY SAY IT HAS TO BE DRIVEN "MORE" AFTER PREVIOUS INSTRUCTIONS HAVE BEEN FOLLOWD. BATTERY DIES, BECOMES DEFECTIVE, AND DEALERSHIP REPLACES IT. | Crash: No Fire: No | Unknown |
| Jan 2021 | VISIBILITY/WIPER | THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL ROCK HITTING IT WHILE WE WERE DRIVING ON THE HIGHWAY. THE CRACK THEN QUICKLY INCREASED IN SIZE BEFORE WE REPLACED IT. THE SAME THING HAPPENED BEFORE AND WE HAVE HAD TO REPLACE OUR WINDSHIELD TWICE IN ONE YEAR. | Crash: No Fire: No | 30,000 |
| Jan 2021 | VISIBILITY/WIPER | WINDSHIELD CRACKED DURING COLD WEATHER. WINDSHIELD SEEMS TO BE DEFECTIVE. | Crash: No Fire: No | 14,800 |
| Jan 2021 | ELECTRICAL SYSTEM | ORIGINAL BATTERY FAILED 5 TIMES IN 6 MONTHS AND WAS FINALLY REPLACED BY DEALER. SECOND BATTERY FAILED AFTER A MONTH AND HAS NOW BEEN REPLACED AGAIN BY DEALER. VEHICLE HAD BEEN DRIVEN FOR 20 MINUTES OR MORE AT LEAST TWICE A WEEK BEFORE THE 2ND BATTERY FAILURE. | Crash: No Fire: No | 5,000 |
| Jan 2021 | ELECTRICAL SYSTEM | VEHICLE BATTERY WILL NOT HOLD POWER. VEHICLE WILL NOT TURN ON AND REQUIRES CHARGING BEFORE IT WILL TURN ON. HAS HAPPENED 5 TIMES IN LAST MONTH. VEHICLE STATIONARY. | Crash: No Fire: No | 20,000 |
| Jan 2021 | VISIBILITY/WIPER | I WOKE UP ONE MORNING AND WHEN I WENT TO MY CAR THAT WAS PARKED IN MY DRIVEWAY OVERNIGHT I SAW A CRACK IN THE WINDSHIELD THAT WAS NOT THERE WHEN I GOT HOME THE NIGHT BEFORE. THE CRACK LOOKS LIKE IT STARTS WHERE THE DE ICER IS LOCATED ON THE BOTTOM OF THE PASSENGER SIDE. | Crash: No Fire: No | 26,600 |
| Jan 2021 | VISIBILITY/WIPER | DRIVERS SIDE WINDSHIELD CRACKED FOR NO APPARENT REASON. WAS DRIVING ON A STRAIGHT AWAY, WITH NO CARS IN FRONT OR BEHIND ME, DOING ABOUT 55MPH. PAID $240.00 TO HAVE REPLACED. I DO NOT HAVE PHOTO. JUST CREDIT CARD PAYMENT TO GLASS COMPANY. | Crash: No Fire: No | 15,000 |
| Jan 2021 | VISIBILITY/WIPER | FRONT WINDSHIELD CRACKED WHILE DRIVING ON I-65. MY SPEED WAS 75 MPH. I DID NOT HEAR ANYTHING HIT THE WINDSHIELD. TRAFFIC WAS VERY LIGHT. | Crash: No Fire: No | 19,150 |
| Dec 2020 | VISIBILITY/WIPER | A FEW DAYS AGO I WENT OUT TO MY SHOP TO GET IN MY CAR TO GO TO WORK AND WHEN I GOT IN MY CAR I NOTICED A GIANT CRACK IN THE WINDOW THAT IS IN THE MIDDLE OF THE WINDOW DOWN AT THE BOTTOM AND IT STARTS UNDER THE WIPERS AND IS ABOUT 6 INCHES LONG. THEN A FEW DAYS WENT BY AND I WAS DRIVING TO WORK AGAIN ON THE HIGH WAY IN THE RAIN AND IT CRACKED ANOTHER 2 INCHES. | Crash: No Fire: No | 32,400 |