Complaint volume
219 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Nissan Sentra Complaints
219 consumer-submitted complaints on record for the 2019 Nissan Sentra, grouped by component category.
219 Total complaints
16 Crash reports
1 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, electrical system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 1 fire report, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 90 complaints, with an average reported failure mileage of 42,603 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, electrical system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Nissan Sentra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Nissan Sentra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Nissan Sentra complaints?
16 Crash
1 Fire
12 Injury
0 Fatality
16 Towed
5 Medical attention
What are the most common 2019 Nissan Sentra complaint categories?
POWER TRAIN 32
ELECTRICAL SYSTEM 20
UNKNOWN OR OTHER 20
EXTERIOR LIGHTING 17
FORWARD COLLISION AVOIDANCE 8
AIR BAGS 7
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 7
SERVICE BRAKES 7
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 6
ELECTRICAL SYSTEM,SERVICE BRAKES 5
219 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2020 | AIR BAGS | I WAS RECENTLY IN A CAR ACCIDENT. I WAS INJURED DUE TO THE FRONT AIR BAG NOT GOING OFF. THE LIGHT TURNED ON BUT THE AIRBAG DIDN'T COME OUT. I WAS DRIVING ON THE FREEWAY AT THE MOMENT OF THE ACCIDENT. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 30,000 |
| Nov 2020 | VISIBILITY/WIPER | I FILLED RECALL POSTCARD ON THE VEHICLES MONTH AGO AND I HAVE NEVER HEARD BACK FOR AN APPOINTMENT TO FIX IT. THE RECALL # 303564. | Crash: No Fire: No | Unknown |
| Nov 2020 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | MY CAR FREQUENTLY CHIMES WITH THE FORWARD COLLISION WARNING / EMERGENCY BRAKE ASSIST AS THOUGH THERE IS A CHANCE OF A COLLISION. WHEN IT DOES THIS, THERE IS ABSOLUTELY NOTHING IN FRONT OF MY CAR! WHEN LEAVING WORK 2 DAYS AGO, I STARTED TO CROSS A LITTLE BUMP IN THE ROAD THAT I CROSS DAILY WITH NO ISSUES; THIS PARTICULAR INSTANCE HOWEVER, MY CAR DECIDED THAT IT WAS AN APPARENT COLLISION BECAUSE MY CAR CAME TO A DEAD STOP FROM ABOUT 15-20 MILES PER HOUR. FORTUNATELY MY HUSBAND AND I WERE BOTH WEARING OUR SEATBELTS, AND NO ONE WAS BEHIND US AS IT WOULD HAVE CERTAINLY CAUSED AN ACCIDENT. THE SENSOR/RADAR FOR THE FORWARD COLLISION/EMERGENCY BRAKE ASSIST IS A HAZARD IN MY OPINION. THE CONCEPT IS FANTASTIC, BUT IF IT'S NOT GOING TO WORK PROPERLY, THEN IT NEEDS TO BE REMOVED FROM VEHICLES, OR AT LEAST BE ABLE TO BE DISABLED INDEFINITELY, NOT JUST WHILE YOU'RE OPERATING THE VEHICLE ONLY TO HAVE TO REMEMBER TO DISABLE THE FUNCTION NEXT TIME YOU'RE DRIVING. | Crash: No Fire: No | 15,500 |
| Nov 2020 | ELECTRICAL SYSTEM | THE VEHICLE WILL NOT START WITH A FULLY CHARGED BATTERY AND FUNCTIONING KEY FAB. THIS SEEMS TO BE A COMMON PROBLEM WITH THE NISSAN SENTRA FOR YEARS. NISSAN HAS DONE NOTHING TO RECALL WHAT SEEMS TO BE A FAULTY BRAKE SWITCH. | Crash: No Fire: No | 34,000 |
| Oct 2020 | UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE | BRAND NEW NISSAN WITH LESS THAN 11K MILES AND BEEN HAVING NONSTOP ISSUES WITH STARTING THE CAR. THERE'S BEEN MULTIPLE OCCASIONS WHERE THE BRAKE BECOMES VERY STIFF AND HARD EVEN THOUGH THE CAR HAVEN'T SAT FOR LONG. I'VE BROUGHT IT TO THE DEALERSHIP AND CALLED SEVERAL ROADSIDE ASSISTANCE AND STILL HAVE NO SOLUTION TO FIX IT. I'VE SEEN AND READ HUNDREDS OF FORUMS ONLINE AND DECIDED TO CHANGE MY BRAKE SWITCH AND I'M STILL HAVING THE SAME PROBLEM. | Crash: No Fire: No | 10,500 |
| Aug 2020 | POWER TRAIN | SINCE I PURCHASE THE VECHILE I HAVE HAD IT BACK AT THE DEALER TO SEVERAL TIMES. IT JERKS WHEN I ACCELERATE, THEN IT WILL SURGE AND THE RPM GO HIGH WHILE IM DRIVING AND RAPIDLY JERKS. HESITATE ALL THE TIME.THIS HAPPENS ANYTIME I AM IN MOTION DRIVING. | Crash: No Fire: No | 38,000 |
| Jul 2020 | UNKNOWN OR OTHER | THE CRUISE CONTROL SWITCH RELEASES BRAKE SWITCH WHICH SOMETIMES MALFUNCTIONS AND DOES NOT ALLOW THE CAR TO START BECAUSE IT DOES NOT SENSE THE BRAKE BEING PUSHED. THERE IS NO MANUAL WORK AROUND. IT HAS HAPPENED SPORADICALLY BUT RECENTLY WOULD NOT START FOR THREE DAYS. I HAD TO TAKE THE BRAKE SWITCH APART AND CLEAN THE INSIDE OF EXCESS SILICONE THAT GETS DIRT IN IT AND KEEPS THE CONTACT METAL FROM SENSING THE BRAKE BEING PUSHED. THIS IS EXTREMELY DANGEROUS AND ALSO KEEPS THE BRAKE LIGHTS FROM WORKING.*DT*JB | Crash: No Fire: No | 25,000 |
| Jul 2020 | ELECTRICAL SYSTEM | FRONT SENSOR SAYS OBSTRUCTED VIEW AFTER A COUPLE MINUTES OF DRIVING. THE LIGHT WILL TURN ON AND OFF WHILE BEEPING. | Crash: No Fire: No | 38,000 |
| Jun 2020 | UNKNOWN OR OTHER | I JUST BOUGHT MY 2019 SENTRA 4/20/2020. I WAS DRIVING ON THE FREEWAY FROM LOS ANGELES TO SAN DIEGO & I FELT LIKE MY CAR WAS PULLING BACK, THE GAS WAS DRAINING SO FAST, THE RPM WAS GOING BACK AND FOURTH, THE MPH WASN'T ACCURATE WITH WHAT I FELT I WAS ACTUALLY DRIVING, IF I DRIVE OVER 40MPH THE CAR WILL WOBBLE, NOT ACCELERATING CORRECTLY, I GOT A FULL DIAGNOSTIC DONE NO CODES SHOWED UP, NISSAN SAID I NEEDED TO RESET THE SYSTEM, SO THEY RESET IT, THE ACCELERATION STILL WON'T PICK UP, AND I FEEL THE FRONT OF THE CAR DROPPED! NISSAN SERVICE DEPARTMENT SAYS THE DIAGNOSIS ISN'T SHOWING ANY CODES AND THEY ARE NOT SURE WHAT IS GOING ON I'M AFRAID I WILL LOSE CONTROL OF THE VEHICLE IF IT'S SHAKING SIDE TO SIDE, I'M AFRAID IT WILL STOP ACCELERATING RANDOMLY, TRANSMISSION WILL GO OUT WHILE I'M ON THE HIGHWAY & NISSAN STILL CAN'T FIND THE REASON TO WHY THE CAR IS DOING THAT. THEY HAVE NO ANSWERS AND THIS CAN CAUSE SERIOUS INJURIES TO MYSELF OR OTHER DRIVERS EVEN PASSENGERS. MY NISSAN IS LOSING POWER, NOT ACCELERATING CORRECTLY, I'M LOSING GAS FAST, AND NISSAN CAN'T FIND ANY CODE OR ANYTHING WRONG WITH THE CAR ! | Crash: No Fire: No | 35,000 |
| Jun 2020 | UNKNOWN OR OTHER,LANE DEPARTURE | THE VEHICLE AHEAD DETECTION INDICATOR AND AEB SYSTEM WARNING INDICATOR LIGHT UP EVERY TIME I DRIVE THE CAR. WITHIN 1/2 MILE TO 1 MILE OF DRIVING BOTH THESE INDICATORS COME ON AND WILL NOT GO OUT. I'M NOWHERE NEAR ANY OBSTRUCTIONS, OTHER VEHICLES, OR ANYTHING ELSE AND THE WARNING LIGHTS COME ON. THE DRIVING CONDITIONS HAVE ALWAYS BEEN GREAT - NO RAIN, NO SNOW, SUNNY AND DRY ROADS. THE CAR IS CLEAN. THE SAD PART IS I BOUGHT THIS FROM A NISSAN DEALER WHO CLAIMED THEY DID A CERTIFIED PRE OWNED INSPECTION, WHICH OBVIOUSLY THEY DID NOT. *TR | Crash: No Fire: No | 12,549 |
| Apr 2020 | EXTERIOR LIGHTING,UNKNOWN OR OTHER | HELLO I PURCHASED A NEW VEHICLE ON THE 4/28/2019 ZERO MILES. WHEN FIRST BUYING THE VEHICLE THERE WERE NO PROBLEMS. HOWEVER AFTER 4 TO 5 MONTHS PASS BY I NOTICED MY HEADLIGHTS ARE FADING AWAY AS WELL AS THE PAINT OF THE VEHICLE AND WINDSHIELDS. WHEN TAKING THE CAR TO THE DEALERSHIP TTHEY SAID THEY CANNOT HELP ME. THEY ARE CLAIMING THE DAMAGE IS NATURAL CAUSE AND WANT TO CHARGE ME MONEY TO RESTORE THE HEADLIGHTS, PAINT, AND WINDSHIELD ON A BRAND NEW CAR. I INFORMED THE DEALERSHIP I CAME TO BUY A NEW CAR WITH ZERO PROBLEMS INCLUDING THE HEADLIGHTS AND PAINT AND WINDOWS AND STILL THEY DENIED ME HELP. AFTER INFORMING THEM I LOST VISIBILITY ON THE ROAD DO TO THE HEADLIGHTS NOT WORKING THE DID NOT CARE. I'M SCARED DRIVING AT NIGHT, I CAN'T SEE FAR DO TO THE HEADLIGHTS AND WINDSHIELD NOT WORKING PROPERLY AND ITS NEARLY ONLY BEEN 6 MONTH. WHEN TAKING THE VEHICLE TO MY MAKANICK HE INFORMED ME THAT MY LIGHTS WERE POLISHED INCLUDING DETAILING OF THE PAINT AND WINDOW BEFORE THE VEHICLE WAS SOLD TO ME THE VEHICLE WAS MADE TO LOOK NEW. HE EXPLAINED TO ME AT 4 TO 5 MONTHS THE POLISH WOULD REMOVED AND THE CAR WILL BE LEFT LOOKING LIKE HOW IT IS KNOW. AFTER THAT EVENT I CAME TO REALIZE I BEEN SCAMMED BY THE DEALERSHIP AND NO ONE WANTED TO HELPED ME. I LOOKED FOR HELP FOR A MONTH DRIVING WITH BLURRY HEADLIGHTS AND WINDSHIELDS. WHEN I SEARCH FOR HELP ON YOUTUBE AND FOUND YOUR FIRM NUMBER. | Crash: No Fire: No | Unknown |
| Mar 2020 | AIR BAGS,SEAT BELTS | HELLO MY NAME IS [XXX] . I HAVE A STORY I WOULD LIKE RAN. ON JAN. 23, 2020 I BOUGHT A BRAND NEW NISSAN SENTRA. THE CAR COST OVER 18,000 DOLLARS. IT HAD 24 MILES ON IT WHEN I PULLED OFF THE LOT. ON THE MORNING OF FEB. 15, 2020 AT LESS THAN A MONTH OF OWNERSHIP MY TEEN DAUGHTER'S AND I WAS HEADING INTO TOWN FOR BREAKFAST. WE WERE RUNNING DOWN THE HIGHWAY AT 55 MPH WHEN THE CURTAIN AIRBAGS DEPLOYED AT RANDOM. NO WRECK OR ACCIDENT OF ANY KIND. MY LEFT EAR DRUM WAS BUSTED AND MY DAUGHTER WAS MASSIVELY BRUISED. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY ISSUED A RENTAL. 5 DAYS LATER THEY CALLED AND TOLD ME THE RENTAL HAD TO BE RETURNED AND NISSAN WAS NOT GOING TO GIVE ANY FINANCIAL ASSISTANCE OF ANY KIND. I CALLED CONSUMER AFFAIRS TO SEE WHY THE RENTAL WAS BEING TAKEN BACK. I WAS INFORMED RUDELY THAT THEY WOULD NOT BE HELPING IN ANY WAY AND AIRBAGS WERE A COMPLEX MACHINE THAT DID NOT DEPLOY WITHOUT CAUSE. AND THEN WENT ON TO ACCUSE ME OF FRAUD. THE CAR FINALLY GOT INSPECTED AT NISSAN OF COOKEVILLE BY A CONSUMER INSPECTOR WHO STOOD WITH ME AND CONFIRMED THAT THE CAR WAS NOT WRECKED AND THE MALFUNCTION WAS NOT MY FAULT. I JUST TODAY HEARD BACK FROM CONSUMER AFFAIRS TODAY FOR THEM TO TELL ME THAT NISSAN WOULD NOT BE HELPING ME IN ANY WAY. AND VELOCITY HAD SOMETHING TO DO WITH THE RANDOM DEPLOY AND THAT'S WHAT AIRBAGS ARE SUPPOSED TO DO. SO HE LITERALLY TOLD ME THAT AIRBAGS ARE SUPPOSED TO DEPLOY SOMETIMES WITHOUT ANY COLLISION. THEY HAVE FORCED ME TO DRIVE THIS CAR FOR A MONTH AND A HALF WITH MY VIEW OBSTRUCTED AND SEATBELTS NOT WORKING WITH MY CHILDREN AND NOW TELLS ME THEY WILL NOT STAND BEHIND THEIR VEHICLES MALFUNCTION AND IT IS ON ME TO DEAL WITH. THEY WILL ALSO TELL YOU THEY HAVE NEVER HAD TROUBLE WITH AIRBAGS BUT THERE HAS BEEN A HUGE RECALL ABOUT UNSAFE DEPLOYING AIRBAGS FOR A LOT OF NISSAN VEHICLES. PLEASE HELP ME. *TR*DT*JB*DT CONSUMER STATED MANUFACTURE AND DEALER HAS BEEN CONTACTED BUT VEHICLE HAS NOT BEEN REPAIRED.*JB | Crash: No Fire: No Injuries: 2 | 2,000 |
| Mar 2020 | AIR BAGS | I BOUGHT THIS CAR BRAND NEW ON 1/23/2020. IT HAD 24 MILE ON IT WHEN I PULLED OFF THE LOT. ON 2/15/2020 MY DAUGHTER'S AND I WAS HEADING INTO TOWN AND THE CURTAIN AIRBAGS DEPLOYED AT RANDOM. WITHOUT ANY COLLISION, ACCIDENT, OR RUNNING OVER ANYTHING OF ANY KIND. IT BUSTED MY EARDRUM AND MASSIVELY BRUISED MY DAUGHTER. NISSAN CONSUMER AFFAIRS HAVE BEEN VERY RUDE ABD ARE REFUSING TO HELP WITH A RENTAL OF ANY KIND AND HAVE EVEN WENT SO FAR TO ACCUSE ME OF FRAUD. I AM BEING FORCED TO CONTIBUE DRIVING THE CAR AS IS AND THE SEAT BELTS ARE ALSO LOCKED UP. I WAS SUPPOSED TO HEAR BACK FROM THEM 7 DAYS AGO AND CANNOT GET A CALL BACK OR RETURNED EMAIL FROM THEM. | Crash: No Fire: No Injuries: 2 | 2,123 |
| Mar 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) | THE KEYLESS ENTRY FOB IS SLIGHTLY SENSITIVE. I FINANCED THE CAR ON 3/10/2020. AFTER TAKING A NAP UPON LEAVING THE VACCINATION CLINIC FOR TETNA ADULT SHOT, I SLEPT FROM AROUND 6PM-142AM IN A WOODED AREA PARKING SPOT AT A LOCAL PARK AND WHEN I WOKE UP, MY CAR DOORS WERE UNLOCKED AND MY DRIVER SIDE WINDOW WAS OPEN A LITTLE AND I HAD IT RAISED AND WAS SURE TO LICK THE DOOR PRIOR TO GOING TO SLEEP. THEN ON 3/11/2029, I WENT TO THE CONVENIENCE STORE FOR A PIT STOP WHEN I ARRIVED BACK TO THE CAR, THE TRUNK WAS OPEN AND WHEN I GOT OUT IF THE CAR I WAS SURE TO LOOK AT IT WHILE HITTING THE LOCK AND PLACED THE KEY IN MY POCKET. | Crash: No Fire: No | Unknown |
| Feb 2020 | STEERING,ELECTRONIC STABILITY CONTROL (ESC) | THE BUTTONS ON MY STEERING WHEEL WORKS WHEN THEY WANT TO.. THEY FRONT RADAR SENSOR CUTS OF AND SAYS IT'S OBSTRUCTED AND THE CRASH LIGHT COMES ON I WAS DRIVING OUT OF STATE THE FIRST TIME THE RADAR QUIT WORKING UNTIL I COULD SHUT THE CAR OFF AND STARTED IT AGAIN.. THE BUTTONS WAS THE SAME TIME IT STARTED IN JANUARY THE FIRST TIME THEN HASN'T DONE IT TILL NOW 02-28-2020 CONSTANTLY | Crash: No Fire: No | 3,600 |
| Feb 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | THE RADIO TURNS OFF AND ON BY ITSELF WITHOUT THE CAR BEING ON. I HAVE WALKED UP TO THE CAR TO HEAR IT PLAYING MUSIC. IT HAPPENS RANDOMLY DRIVING, NOT DRIVING, AND WITH NO POWER TO CAR. I AM WORRIED ABOUT MY BATTERY DRAINING. ALSO, THE AIR CONDITIONER DISPLAY IS BLANK FROM TIME TO TIME. ONLY THE ORANGE LIGHTS ON THE BUTTONS ARE LIT UP. SOMETIME IF I RESTART THE CAR, IT WILL COME BACK ON AS IF IT IS RESET, OTHER TIMES IT DOES NOT HELP. THE DISPLAY SCREEN ABOVE THE AC CONTROL PANEL FREEZES ALONG WITH THE DISPLAY IN BETWEEN THE SPEEDOMETER FROM TIME TO TIME. IT SEEMS AS IF THE COMPUTER SYSTEM DOES WHAT IT WANTS TO AND WHEN IT WANTS. I HAVE NOT HAD THE CAR FOR 6 MONTHS AND IT'S ALREADY GIVING ME PROBLEMS. IT WAS PURCHASED AT THE END OF SEPTEMBER 2019 FROM A NISSAN DEALERSHIP, BRAND NEW WITH 4 MILES ON IT. | Crash: No Fire: No | 4,000 |
| Feb 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | EVERYTIME I DRIVE ABOUT 4 MILES THE FRONT RADAR SENSOR GETS DISABLED AND DISPLAYS A WARNING, THIS DISABLED THE CRUISE AND TURNS OF AUTOMATIC EMERGENCY BRAKING, THIS IS DANGEROUS FOR ME TO DRIVE WITH, I HAVE TAKEN THE CAR TO THE DEALERSHIP 3 TIMES AND ITS STILL HAPPENING, THE DEALERSHIP CLAIMS THEY FIXED IT BUT DID NOT | Crash: No Fire: No | 12,000 |
| Jan 2020 | UNKNOWN OR OTHER | MY IN DASH SCREEN KEEPS TURNING OFF AND REBOOTING ITSELF WHEN I DRIVE. THIS HAS BEEN AN ONGOING ISSUE SINCE I REPORTED IT IN SEPTEMBER 2019. I REPORTED IT TO DEALERSHIP, THEY SAY A RECALL WAS ISSUED, THEY UPDATED SOFTWARE AND IT STILL DOES IT. | Crash: No Fire: No | Unknown |
| Jan 2020 | UNKNOWN OR OTHER | I PURCHASED MY VEHICLE 4/2019 AND TAKEN IT BACK TO THE DEALER AT LEAST 4 TIMES FOR OTHER PROBLEMS AND THEY TELL ME THERE'S NOTHING GOING ON WHEN THEY CHECK IT. I AM NOW EXPERIENCING A NEW PROBLEM AND I TOOK IT BACK TO THE DEALER CONCERNING THE RADIO COMING ON AND OFF WHEN THE CAR WASN'T IN USE. WHEN I WOULD GET INTO THE CAR IT WOULDN'T START AND I WOULD HAVE TO GET IT BOOSTED TO START. THE BATTERY KEEPS RUNNING DOWN. I WAS TOLD BY THE DEALER THAT THERE HAS BEEN OTHER REPORTS AND THAT THEY ARE BEING TOLD NOT TO FIX PROBLEM UNTIL NISSAN FURTHER INVESTIGATE THE PROBLEM. THEY CLAIMED TO DISMANTLED THE RADIO TO AVOID THE BATTERY FROM RUNNING DOWN BUT ITS STILL DOING THE SAME THING. ALSO IT WAS STATED I COULD TO CONTINUE DRIVING UNTIL THEY CALL IT IN FOR REPAIRS AND STATED THAT THEY COULDN'T GIVE ME A TIME FRAME WHEN IT WILL BE FIXED. I WASN'T OFFERED A LOANER AND WHEN I ASKED I WAS TOLD THEY DIDN'T HAVE ONE AVAILABLE. I TOOK IT IN 1/30/20 AND PICKED IT UP 1/31/20. | Crash: No Fire: No | 13,475 |
| Jan 2020 | UNKNOWN OR OTHER | THE SECOND DAY AFTER PURCHASING VEHICLE THE RADIO WOULD COME ON AND GO OFF EVEN WHEN CAR NOR RADIO WAS ON. IT HAPPENS A LOT. WENT OUT TO GARAGE ONE NIGHT AND RADIO WAS PLAYING. DON'T KNOW HOW LONG IT WAS ON. HAPPENS WHILE DRIVING ON HIGHWAY AND STREETS ALSO. CAME OUT OF WORK RADIO WAS PLAYING IN PARKED CAR.I'M AFRAID BATTERY WILL RUN DOWN OR WORSE ELECTRICAL PROBLEM CAUSING OTHER SAFETY ISSUES WHEN DRIVING CAR. DEALER HAD HAD 22 DAYS WITH NO ANSWER TO REPAIR. JUST BOUGHT OCT. 31ST. | Crash: No Fire: No | 20 |
| Jan 2020 | AIR BAGS | I HAD AN ACCIDENT ON JULY 31ST, 2019 WHERE MY CAR WAS TOTALED AND THE MOTOR WAS LOST COMPLETELY. MY AIRBAGS DID NOT DEPLOY AND THE NISSAN SYSTEM STATED, 'REFER TO OWNER'S MANUAL.' THANKFULLY I WAS WEARING MY SEATBELT AND ONLY HAD MINOR SCRATCHES AND BRUISES. | Crash: Yes Fire: No Injuries: 2 Towed | 45,000 |
| Nov 2019 | VEHICLE SPEED CONTROL | FRONT RADAR COLLISION WARNING ACTIVE, IT DOES NOT SLOW OR STOP THE CAR IN EVENT OF OBSTRUCTION.IT GOES OFF EVERY TIME I START THE CAR AND WITHIN 5 MINUTES OF DRIVING IT FAILS AND DEACTIVATES THE AUTO STOP FUNCTION. | Crash: No Fire: No | 19,235 |
| Nov 2019 | AIR BAGS,SEATS,SERVICE BRAKES | THE FRONT BUMPER SENSOR IS DETECTING THINGS IN THE ROAD THAT AREN'T THERE AND AUTOMATICALLY APPLYING THE BRAKES ON MY CAR. WHEN THIS HAPPENS, THERE'S A LOUD ALMOST GRINDING SOUND AND THE CAR BRAKES VERY HARD. THE OTHER ISSUE I'M HAVING IS THE CAR WILL SOMETIMES DETECT SOMEONE IN THE PASSENGER SEAT WHEN IT'S EMPTY AND TURN ON THE BUCKLE SEAT BELT LIGHT AND TURN OFF THE AIR BAG OFF LIGHT FOR THE PASSENGER SEAT. | Crash: No Fire: No | 5,600 |
| Nov 2019 | POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED. | Crash: Yes Fire: No Injuries: 3 Medical attention | 1,862 |
| Oct 2019 | ELECTRONIC STABILITY CONTROL (ESC) | TL* THE CONTACT OWNS A 2019 NISSAN SENTRA. WHILE DRIVING 65 MPH, THE REAR OF THE VEHICLE SWAYED VIOLENTLY FROM SIDE TO SIDE. THE CONTACT ALSO MENTIONED THAT THE SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. CONYERS NISSAN (1420 IRIS DR SW, CONYERS, GA 30094, (678) 233-2448) WAS CALLED AND THE CONTACT WAS INFORMED TO RESTART THE VEHICLE TO GET THE FRONT CRASH SYSTEM TO FUNCTION NORMALLY AGAIN. THE DEALER FURTHER STATED THAT THE VEHICLE WAS DRIVING NORMALLY DUE TO THE WAY IT WAS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS CURRENTLY WAITING FOR A CALL BACK. THE FAILURE MILEAGE WAS 7,682. | Crash: No Fire: No | 7,682 |