Complaint volume
220 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
220 consumer-submitted complaints on record for the 2019 Nissan Altima, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
220 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, unknown or other, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 22 crash reports, 5 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 72 complaints, with an average reported failure mileage of 33,396 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
220 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2022 | ELECTRICAL SYSTEM | My back doors do not lock with the FOB. I have to manually unlock and lock my rear doors. My driver side door is starting to not work as well. This is a major safety issue that Nissan seems to not care about. My car only has 35,000 miles on it. | Crash: No Fire: No | Unknown |
| Jul 2022 | FORWARD COLLISION AVOIDANCE | My fiancé and I were driving late at night on a straight, one lane road going just over 40 mph with NOTHING in front of us. For no reason the pre-collision front sensor went off indicating we had the potential of hitting the vehicle in front of us even though there was nothing there. Moments later the dashboard went white showing a red triangle and the automatic braking system came on engaging all the brakes and abruptly reducing the vehicle's speed to approximately 15mph before it disengaged. That this time we had no control over the speed of the vehicle and could only steer the car to the side of the road. Had another vehicle been behind us there would have been an awful accident where us and the driver behind us would have been injured as there is no way anyone could have anticipated such an inappropriate speed change at that time. I brought the vehicle into the dealership days later. They could not duplicate my concern. They found past trouble codes of C1A16 & C1A17 on the vehicle's history. They recommended calibrating the distance sensor and road tests but were not confident this would fix the problem and stated a new sensor may need to be purchased. Upon experiencing this traumatic event in my Nissan vehicle I posted my experience on Facebook and had 3 people I personally know reach out to me saying they experienced similar events in their Nissan. All the people had 2017 or newer Nissans vehicles that included the Sentra and Rogue models. No warning lamps, messages or other symptoms of the problem appeared prior to the failure besides the pre-collision sensor incorrectly coming on as described above. The vehicle is available for inspection upon request. | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | I got an 2019 Altima SR and my active grill shutter has gone bad already and my car is still basically brand new it only has around 56 thousand miles on it my check engine light is on because of it | Crash: No Fire: No | Unknown |
| Jun 2022 | ELECTRICAL SYSTEM | The front passenger door and both rear doors will not lock/unlock with the key fob or the button in the car. The doors when locked by hand will randomly unlock while the car is driving | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | The forward AEB system warning light illuminated at 47,124 miles. I parked the car, turned it off and then restarted it and the light remained off for about 5 miles before re-illuminating and remaining on continuously. While I was driving, the car began braking at random times when there was no vehicle in front of me, and would decelerate to 40mph sporadically. I ended up pulling over on the highway and having the vehicle towed to my office until I could afford to have it taken to a Nissan dealer. I purchased the vehicle used on June 8, 2022 and this malfunction first occurred today, June 13, 2022. Per the service records, there is no other notification of this malfunction occurring prior to this incident. | Crash: No Fire: No | Unknown |
| Jun 2022 | ENGINE | The contact owns a 2019 Nissan Altima. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic. The mechanic stated that the active grille air shutter(engine) needed to be replaced. The dealer or manufacturer was not contacted. The vehicle was not repaired. The failure mileage was approximately 61,500. | Crash: No Fire: No | 61,500 |
| May 2022 | UNKNOWN OR OTHER | My car rear doors have both stopped locking with my keypad and door control. I have to use my hands and lock it. My car is now showing a active grille shutter error code. I have been in contact with quite a few other people with the same model and the same problems have seen to be reoccurring. | Crash: No Fire: No | Unknown |
| May 2022 | UNKNOWN OR OTHER | The Nissan Infotainment System Crashes when connected to Apple Carplay when you receive a call from Microsoft Teams, or attempt to make a call from Microsoft Teams. It sends the Infotainment System into a recurring reboot Cycle that can only be stopped by the call ending. This has been an ongoing issue for almost 2 year and through 2 different Software Versions, 0810 and now 0912. This is a significant Safety Hazard as many individuals travel via Car for their Jobs and many Companies heavily utilize Microsoft Teams for Meetings, especially as a result of the Pandemic. Having the Ability to operate Handsfree is essential not only from a Safety standpoint, but from a Legal standpoint. During research, this is not a minor problem, and I believe has been ignored due to the Pandemic and the belief that less people are driving and traveling and utilizing Microsoft Teams via Apple Carplay. Nissan needs to address this issue immediately to resolve what is causing the Infotainment System to crash when making and receiving calls via Microsoft Teams, so the Safety of it's Consumers is no longer put at risk. The Date noted below is the last time it has occurred, but as noted, has been going on for almost 2 years. | Crash: No Fire: No | Unknown |
| May 2022 | VISIBILITY/WIPER | When the rearview mirror was adjusted, the mirror fell off of the windshield entirely and took a chunk of glass out with the rearview mirror. | Crash: No Fire: No | Unknown |
| Apr 2022 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2019 Nissan Altima. The contact stated after driving down her driveway and then entering the roadway and accelerating to 15 MPH, the engine seized. The contact stated there was no warning light illuminated. The contact also stated that the infotainment system became inoperable. The vehicle was hauled by her tractor back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure however, a dealer was not contacted. The failure mileage was 65,515. | Crash: No Fire: No | 65,515 |
| Apr 2022 | ELECTRICAL SYSTEM | The Radio and HVAC systems failed; Going down MN I-35 West south bound at 70mph the radio abruptly changed stations and went to full blast. It continued to randomly change between stations at full blast. I was unable to adjust the volume via the steering wheel controls or radio controls. I was also unable to shutoff the radio. the changes were sudden, shocking, and they caused me to hit the breaks and jerk into another lane. The issue continues randomly and happens on freeways, highways, city streets and at stoplights. there is no common trend to when it happens or what the vehicle is doing at the time. controls become unresponsive to address it until the vehicle is shutoff. The vehicle has been brought in several times to Walzer Nissan Group in MN that have reviewed video footage of the radio doing this. they have validated the issue and are unable to repair it. | Crash: No Fire: No | Unknown |
| Apr 2022 | UNKNOWN OR OTHER | My vehicle radio is having issues with the volume knob that is crazy, when moving the volume up the volume goes down or up or to maximum, basically it is not working as expected, I found a voluntary recall about it with reference NTB19-077 CAMPAIGN ID #: R1911 NHTSA #: 19V-654 , however Nissan dealer in Katy states this is a software update that fix the known issue but that I need to pay 450USD for the update, I find it completely abusive as it is known issue for this model that requires a simple software update that should be done in my opinion free of charge. | Crash: No Fire: No | Unknown |
| Mar 2022 | VISIBILITY | The contact owns a 2019 Nissan Altima. The contact stated while driving 60 MPH the vehicle sunroof shattered without impact. The contact stated no warning light was illuminated. The contact had small cuts to his right shoulder from glass but had not needed medical attention. The contact had taken the vehicle to a local dealer, where it was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,081. | Crash: No Fire: No Injuries: 1 | 66,081 |
| Mar 2022 | AIR BAGS | 2019 Niss Altima 3-12-2022 McDonald County, MO Vehicle was rammed and forced off the road causing the vehicle crash into trees. The vehicle received heavy damage to the front and rear. AIR BAGS DID NOT DEPLOY. The driver struck his head on steering wheel or windshield. Sheriff's office investigating. Nissan has not been notified yet. Towing yard and sent pictures to the insurance company. Driver and passenger was put in great risk. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Feb 2022 | ELECTRICAL SYSTEM | The right passenger side doors won’t lock, you have to manually unlock and locked front passenger and back passenger door | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | The car regularly automatically slams on the brakes for no reason when there is nothing ahead of me. While in parking garages, turning on divided highways and worst of all while crossing railroad tracks. Dealership just brushed off my concerns because it wouldn't do it for them, and I don't think they checked my car at all. I also get a collision system malfunction warning, sometimes while driving and other times while sitting still. This is DANGEROUS, one day I will either be rear ended or God forbid hit by a train. | Crash: No Fire: No | Unknown |
| Jan 2022 | FORWARD COLLISION AVOIDANCE | Forward Emergency Braking/Collision Warning - Activated without cause or other indication - The vehicle suddenly applied brakes - then released them - two occasions - on 01/21/2022 a New Castle County Police Department vehicle following me swerved into adjacent lane to avoid collision Dealer service was unable to replicate event/s - no other vehicle inspections. No other previous indicators or warnings, Second event occurred on 01/23/2022 at about 30 mph. | Crash: No Fire: No | Unknown |
| Jan 2022 | SUSPENSION | At about 12 months we noticed an intermittent clunking sound from the rear of the car. We took it to the dealer and was advised they could not duplicate the problem. I went to have the car state inspected 1/20/22 and it failed. Both reared shocks were determined to be bad, one of which was leaking badly. I brought the car back to a Nissan dealer and was told nothing could be done as my mileage was 45,000. I was told the repair would be approx. $800. Most of my miles are easy highway miles. There obviously was a defect in the shock observers or the assembly of them. No way should new shocks be needed in a car a little over 3 years old with 45K miles on it | Crash: No Fire: No | Unknown |
| Dec 2021 | ELECTRICAL SYSTEM | Passenger and Rear Doors do not unlock with the electronic locks or manually, has happened multiple times. | Crash: No Fire: No | Unknown |
| Dec 2021 | EXTERIOR LIGHTING,UNKNOWN OR OTHER | There is no incident. I am writing about the safety hazards of the oncoming blue bright lights coming from the oncoming cars/trucks SUV's etc. I own a Sedan and on a highway these blue lights ( in all new vehicles) blind you. The trucks and SUV's are having so bright light that it is difficult to drive. The adaptive lights are no good on a dark two lane road, specially on a road with snow. This is more dangerous on an incline where the vehicles are coming at fast on a two lane dark road. In my opinion the Blue lights should be banned and instead the yellow lights should be made compulsory for all vehicles. | Crash: No Fire: No | Unknown |
| Nov 2021 | FORWARD COLLISION AVOIDANCE | I was driving to work and all of a sudden the warning came on for the front radar malfunctioning. I have taken my car to the dealership where I get the oil changes and was told that Nissan would not cover it. I was told I needed a front distance bracket and quoted almost $800 for repair. The rep told me that the mechanic said I had a aftermarket bumper on my car and i explained that my car was in an accident twice in the months of april and may. but that should not be the reason of the problem because the light was never on my car when both accidents ocurred and after repairs. We are in the month of september why would it be on now? This is my only source of transportation and I feel for my safety with this car that something else could happen while I'm driving and I pray that it don't. The same day it started malfunctioning a small animal ran under my car. It has been times that while on the highway othere drivers would cut me off or get to close and my sensor want alert me. Thank goodness I be watching the road. | Crash: No Fire: No | Unknown |
| Sep 2021 | FORWARD COLLISION AVOIDANCE | The forward collision warning malfunctions and a warning light is displayed. This used to be an intermittent problem which now occurs every time I drive the vehicle. This is an important safety feature in the vehicle. | Crash: No Fire: No | Unknown |
| Sep 2021 | SUSPENSION | The contact owns a 2019 Nissan Altima. The contact stated while making right turns there was an abnormal clanking noise coming from the vehicle without warning. The contact had taken the vehicle to a dealer and informed her that the axle was defective and needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle remained at the dealer and was not repaired. The failure mileage was approximately 60,000. | Crash: No Fire: No | 60,000 |
| Aug 2021 | ELECTRICAL SYSTEM | I was out of town when my car stopped on me the car could not detect my key i kept getting the warning key id incorrect my car would not start i had to get it towed to the nissan dealership in lake city Florida were they put it on the diagnostic system no code pulled up they programmed a new key to it it still didn't work so they finally told me they didn't know what wrong with it a week later i all them and they tell me it was my computer module that it had went out I've only had the car 1yr and half bought it brand new i was out of town stranded at a gas station no way to get home only option they gave me was to trade it in they end up auctioning the car off because it would have cost them to much to fix it | Crash: No Fire: No | Unknown |
| Jul 2021 | POWER TRAIN | The transmission failed /malfunctioned. It’s available for inspection upon request. My safety and the safety of others was put at risk when the vehicle stalled at a traffic light or in the middle of traffic. Took the vehicle to autozone to be scanned and they confirmed it was the transmission. The vehicle has not been inspected by the dealer yet because I would have to paid between $200-350 to have the vehicle towed to the dealership where the vehicle was purchased which is two hours away. The local dealership charges $130 to diagnosis my vehicle. There were no warning lamps or messages prior to the failure. The CVT message appeared on my dashboard after the vehicle stalled and would not accelerate more than 5 miles or would not move at all upon acceleration of the gas. In addition to the current transmission issue, I have also had the brake light switch adjusted twice. The failure of the brake light switch drained the vehicle battery resulting in having the battery replaced as well. | Crash: No Fire: No | Unknown |