Complaint volume
72 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Mazda Mazda3 Complaints
72 consumer-submitted complaints on record for the 2019 Mazda Mazda3, grouped by component category.
72 Total complaints
3 Crash reports
0 Fire reports
1 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are air bags, power train, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 3 crash reports, 0 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 37 complaints, with an average reported failure mileage of 11,471 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to air bags, power train, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Mazda Mazda3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Mazda Mazda3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Mazda Mazda3 complaints?
3 Crash
0 Fire
1 Injury
0 Fatality
1 Towed
1 Medical attention
What are the most common 2019 Mazda Mazda3 complaint categories?
AIR BAGS 5
POWER TRAIN 5
ENGINE 4
FORWARD COLLISION AVOIDANCE 4
FUEL/PROPULSION SYSTEM 4
SERVICE BRAKES 4
STRUCTURE 4
UNKNOWN OR OTHER 4
UNKNOWN OR OTHER,SERVICE BRAKES 4
VISIBILITY/WIPER 4
72 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2021 | ELECTRICAL SYSTEM | When trying to start the vehicle it is unable to start and the car chimes while the complete instrument cluster flashes off and on. The car will not start and the entire instrument panel blinks/flashes displaying all warning lights. I hear whirring and clicking noises. Just prior to it not starting I may experience the driver side vents pushing out hot air while the passenger side is pushing out cool air. I have the AC set to cool at 60 degrees both sides. I have 16k miles currently and the non start flashing instrument panel all started after Mazda did a recall and flashed the cars computer. The first problem was in April of 2020. The cars computer has been flashed more than 2 times. I have to jumpstart the car in order to start. Mazda has not found the problem and cannot recreate. The problem usually happens after the car is parked and in the sun. | Crash: No Fire: No | Unknown |
| Aug 2021 | VISIBILITY/WIPER | I was sitting in the car while the ignition was off. I hit the rearview mirror slightly and it fell off. | Crash: No Fire: No | Unknown |
| Jun 2021 | FORWARD COLLISION AVOIDANCE | was driving in a car park and it randomly braked thinking someone was infront of me but there was nothing and the car behind me almost rear ended. Already fixed the recall last year according to Mazda. This is extremely scary and not sure what would have happened if this was on a highway | Crash: No Fire: No | Unknown |
| Apr 2021 | FORWARD COLLISION AVOIDANCE | MAZDA DEALER IS REFUSING TO UPDATE SOFTWARE PER SSPC5 TO CORRECT A SAFETY ISSUE RELATING TO THE MRCC (MAZDA RADAR CRUISE CONTROL) UNLESS I FIRST AGREE TO HAVING MAZDA CONNECTED SERVICES INSTALLED ON MY 2019 MAZDA 3 SEDAN (CSP06). WHEN I PURCHASED MY NEW CAR MAZDA CONNECTED SERVICES WAS NOT INCLUDED IN MY CAR. I AM NOW BEING COERCED INTO HAVING MAZDA CONNECTED SERVICES INSTALLED INTO MY VEHICLE BEFORE THEY WILL CORRECT A SAFETY ISSUE REGARDING A KNOWN ISSUE WITH THE ADAPTIVE CRUISE CONTROL. MY VEHICLE IS STILL UNDER WARRANTY BUT UNLESS I AGREE TO HAVING THEIR TELEMETRICS CONTROL UNIT (TCU) INSTALLED, THEY REFUSE TO INSTALL THE SOFTWARE TO CORRECT THE DANGEROUS ADAPTIVE CRUISE CONCERN PER SSPC5. | Crash: No Fire: No | Unknown |
| Mar 2021 | AIR BAGS | I BELIEVE I STILL HAVE A TAKATA AIR BAG INSTALLED IN MY CAR. WHEN THERE WAS AN ORIGINAL QUESTION, MAZDA ONLY INSPECTED THE AIRBAG. IS IT OK AND SAFE FOR ME TO CONTINUE TO HAVE THE TAKATA AIR BAG OR SHOULD IT BE REPLACED? | Crash: No Fire: No | Unknown |
| Jan 2021 | UNKNOWN OR OTHER,VISIBILITY/WIPER | VEHICLE IN MOTION AT 65 MPH. VERY SMALL ROCK CHIP BREAKS GLASS FROM LEFT TO RIGHT CALLING FOR COMPLETE REPLACEMENT. GLASS IS HIGHLY FRAGILE AND TOO THIN. SECOND OCCURRENCE IN LESS THAN ONE YEAR. | Crash: No Fire: No | 19,000 |
| Dec 2020 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I WAS ACCELERATING AFTER A TRAFFIC LIGHT TURNED GREEN AND THERE WERE NO CARS IN FRONT OF ME WHEN THE CAR STARTED BRAKING AUTOMATICALLY AND CAME TO A FULL STOP. LUCKILY THE CAR BEHIND ME WAS ABLE TO STOP IN TIME BUT THERE WAS NO WARNING AND NO REASON. I COULD HAVE BEEN REAR ENDED. I PULLED OVER AND CHECKED THE TWO SENSORS AND NEITHER ONE WAS BLOCKED (IT HAD SNOWED HERE RECENTLY). I'M HONESTLY SCARED THIS COULD HAPPEN AGAIN AND MAZDA IS SAYING THERE ARE NO OPEN RECALLS ABOUT THIS FOR MY CAR AND THAT THE CAR IS FINE. | Crash: No Fire: No | 8,400 |
| Dec 2020 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SEVERE ACCIDENT, ESPECIALLY ON THE FREEWAY WHEN EVERYONE AROUND IS GOING REALLY FAST AND NEEDS MORE TIME TO REACT TO THE SUDDEN AND SHARP SLOWING DOWN OF MY VEHICLE. THIS HAPPENS IN VARIOUS LOCATIONS, FREEWAY, HIGHWAY, OR IN THE CITY. I HAVE TAKEN THE CAR TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THIS FIXED, BUT GET A DIFFERENT ANSWER EVERY TIME I TAKE IT IN. BUT THE PROBLEM REMAINS UNRESOLVED AND CONTINUES TO PLACE ME, MY PASSENGERS, OTHER DRIVERS, AND EVEN PEDESTRIANS IN HARMS WAY. | Crash: No Fire: No | 120,000 |
| Oct 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | THE SMART BRAKE SYSTEM IS MALFUNCTIONING. THE CAR SLAMS ON ITS BRAKES FOR NO REASON. NO VEHICLE IS AHEAD OF ME. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS OCCURS AND I HAVEN'T BEEN REAR ENDED YET. IT'S HAPPENED NUMEROUS TIMES BEFORE AND AFTER I COMPLETED THE RECALL. THE CONDITION IS WORSE WHEN IT'S RAINING. THE CAR HAS BEEN AT THE DEALERSHIP FOR OVER 30 DAYS UNABLE TO REPAIR. | Crash: No Fire: No | 400 |
| Sep 2020 | STRUCTURE | I PURCHASED MY 2019 MAZDA3 HATCHBACK BRAND NEW LAST SEPT (2019). THIS SUMMER I NOTICED THE REAR DRIVER SIDE DOOR WAS DIFFICULT TO OPEN FULLY. IT SEEMED TO BE BINDING AT THE HINGE. HOWEVER, ON FURTHER INVESTIGATION I REALIZED THE FRONT EDGE OF THE DOOR WAS ACTUALLY HITTING/RUBBING AGAINST THE BACK EDGE OF THE FRONT DOOR! THIS HAD NOT BEEN AN ISSUE FOR THE FIRST FEW MONTHS I OWED THE VEHICLE. I ATTRIBUTED IT TO EITHER A SETTLING OF THE STRUCTURAL FRAME OF THE CAR OR AN EXPANSION OF THE DOORS DUE TO THE SUMMER HEAT. EITHER ONE I BELIEVE ARE CAUSE FOR ACTION BY THE MANUFACTURER. I HAVE NOW BROUGHT THE CAR TO TWO DIFFERENT MAZDA DEALERSHIP SERVICE DEPT'S AND BOTH EXPLAINED THAT, WHILE THE CAR HAS OBVIOUSLY NOT BEEN IN AN ACCIDENT, REPAIRING THE DEFECT UNDER WARRANTY MIGHT BE MORE DIFFICULT THAN I WOULD EXPECT. THE FIRST SAID HIS 'AUTO BODY SHOP WANTS TO CHARGE HIM EVEN IF IT IS COVERED BY WARRANTY' AND THE SECOND ADVISED HE 'COULD TAKE PICTURES AND SEND A REQUEST FOR COVERAGE TO 'MAZDA' SO THEY COULD DETERMINE WHETHER OR NOT IT WOULD BE COVERED BY WARRANTY BUT (THAT HE BELIEVES) IT WOULD BE A 'TOUGH FIGHT' AS IT'S NOT A 'KNOWN PROBLEM' ON THESE CARS.' I BELIEVE THE CORRECTION SHOULD NOT ONLY BE COVERED BY WARRANTY BUT MIGHT WARRANT ADDITIONAL ACTION INCLUDING A LARGER SCALE INVESTIGATION AND/OR RECALL. I SHOULD ADD THAT THE PAINT HAS BEEN REMOVED FROM BOTH DOORS WHERE THEY WERE RUBBING TOGETHER. THIS SHOULD BE REPAIRED AS WELL...REGARDLESS OF WHETHER THE FRAME OF THE CAR IS UNSTABLE OR THE DOORS ARE EXPANDING/CHANGING POSITION ON THEIR OWN. | Crash: No Fire: No | 4,500 |
| Sep 2020 | POWER TRAIN,FUEL/PROPULSION SYSTEM | FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FORGETTING ABOUT THE DELAY IN PROPULSION, IT HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS FROM ONCOMING VEHICLES. WHEN I HIT THE GAS PEDAL, I EXPECT THE CAR TO MOVE FORWARD!! THIS IS DANGEROUS!! THE DEALERSHIP DOES NOT HAVE A SOLUTION AND IS POINTING TO MAZDA JAPAN FOR A SOLUTION, BUT NOTHING FOR OVER A YEAR NOW. | Crash: No Fire: No | Unknown |
| Aug 2020 | VISIBILITY/WIPER | I'M HAVING AN ISSUE WITH ALL GLASS IN THE VEHICLE WHEN I'M DRIVING IN THE RAIN OR FOGGY WEATHER. SEEMS IT'S LIKE THE TOP LAYER OF GLASS WAS DAMAGED BY SUN, PLEASE FOLLOW THE LINKS BELOW TO SEE MORE DETAILS: HTTPS://IMGUR.COM/A/ZLIDRMJ HTTPS://YOUTU.BE/Q47NISRTWZW HTTPS://YOUTU.BE/FRGWTVQ3GDG | Crash: No Fire: No | 8,000 |
| Aug 2020 | ELECTRICAL SYSTEM,ENGINE | VEHICLE SLOWED TO 20MPH AND A WARNING MESSAGE 'ENGINE MALFUNCTION, TOKE TO DEALER''. PULLED OFF THE FREEWAY FOR A FEW MINUTES, RESTARTED THE ENGINE AND THE MESSAGE NO LONGER APPEARED. ( THE NEAREST DEALER IS 75 MILES AWAY) I AM IN FLAGSTAFF AT THIS TIME. | Crash: No Fire: No | 4,000 |
| Aug 2020 | SERVICE BRAKES | I WAS TRAVELING EAST BOUND ON THE 10 FWY AT ABOUT 50 MPH BETWEEN THE EXITS TOWN AND INDIAN HILL WITH INDIAN HILL EXIT AT 1 MILES AWAY AND I WAS CHANGING LANES SO THAT I COULD EXIT ON INDIAN HILL THERE WAS A TRUCK THAT WAS AT THE INDIAN HILL EXIT PUTTING IT IN FRONT OF MY VEHICLE 1 MILES AWAY THERE WAS A CAR THAT WAS BEHIND ME AT APPROXIMATELY MILES AWAY. JUST AFTER I CHANGED LANES THE CAR WENT INTO AN EMERGENCY STOP AND THEN STALLED ALMOST CAUSING THE CAR THAT WAS BEHIND ME TO COME CLOSE TO REAR ENDING ME THIS IS MY SECOND COMPLAINT ABOUT THIS ISSUE (NHTSA COMPLAINT #11219653) BUT WAS THE THIRD TIME THAT I HAVE HAD THIS ISSUE. THE SECOND TIME I TOOK THE CAR IN FOR A RECALL ON THIS ISSUE ON FEB 27, 2020 10:00:00 AM | Crash: No Fire: No | 17,000 |
| Aug 2020 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491. | Crash: No Fire: No | 1,491 |
| Jul 2020 | UNKNOWN OR OTHER,SERVICE BRAKES | I DRIVING UPHILL ON A RESIDENTIAL STREET. AS I STARTED TO SLOW TO TURN THE SMART BRAKE SUPPORT FLASHED BRAKE ON MY DASH AND IMMEDIATELY ENGAGED THE BRAKES AND STOPPED THE CAR. THE ROAD HAD A VERY SLIGHT CURVE WITH A FEW CARS PARKED. THERE WERE NO OTHER MOVING VEHICLES IN THE AREA. IF A CAR HAD BEEN BEHIND ME IT WOULD HAVE CAUSED AN ACCIDENT. THE SYSTEM HAS GIVEN FALSE WARNINGS A LOT BUT THIS WAS THIS FIRST TIME THAT IT STOPPED THE CAR. I BROUGHT IT TO THE DEALERSHIP 2 DAYS LATER AND THEY TESTED THE CAR AND SAID IT IS WORKING NORMALLY. | Crash: No Fire: No | 7,300 |
| May 2020 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR | Crash: No Fire: No | 5,000 |
| May 2020 | POWER TRAIN | AUTOMATIC TRANSMISSION WENT OUT ON ME WHILE DRIVING ON ROAD. THE TRANSMISSION STARTED TO SLIP WHILE I WAS DOING 15 MPH AND JUST GAVE OUT IN THE MIDDLE OF THE STREET. ALL YOU COULD SMELL IS BURNT FLUID AND HEAR A LOUD WHINING NOISE FROM UNDER THE CAR WHILE AT IDLE. THE CAR ONLY HAS 12,680 MILES ON IT. THE TRANSMISSION WAS REPLACED UNDER WARRANTY. I AM HIGHLY DISAPPOINTMENT WITH THIS CAR.*DT*JB | Crash: No Fire: No | 12,680 |
| May 2020 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE | THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM CA TO CHECK UP THE CAR HOWEVER IT WAS DECLARED THE CAR HAS NO ISSUES, YET I STILL HAVE ISSUES EVERY DAY, S 3- EMERGENCY BREAKING, SOMETIMES IT ENABLES FOR NO REASON & THE CARS BEHIND ME ALMOST REAR ENDED ME, THEY THINK I DID BREAK CHECK BUT I DON'T THE BRAKES! 4- PERUZZI MAZDA, WHERE I PURCHASED MY CAR, SAID THEY WILL NEVER WORK ON MY CAR AGAIN BECAUSE "IT WASTED ENOUGH OF THEIR TIME". I HAVE VIDEO OF ME PICKING UP THE CAR FROM PERUZZI MAZDA, DEALERSHIP & IT WON'T START UP OUT SIDE THE SERVICE DEPARTMENT & I CALLED THE MANAGER & HE SAID LEAVE FOR NEXT DAY, HE CALLED ME DAY AFTER SAYING IT WAS MY IPHONE CHARGER... I ASKED HIM HOW THE TECH WAS ABLE TO BRING IT OUTSIDE TO THE FRONT DOOR WITHOUT NO ISSUES? HE REFUSED TO ANSWER. I WORK AT A HOSPITAL & I DAILY MY CAR TO WORK, ITS NOT SAFE FOR ME OR TO ANYONE ON THE ROAD TO DRIVE IT AT ALL. *TR | Crash: Yes Fire: No | 9,500 |
| May 2020 | EXTERIOR LIGHTING | AUTOMATIC LIGHT MALFUNCTIONS WHEN THE CAR IS PARKED OUTSIDE UNDER THE BROAD DAY LIGHT. WHEN AUTOMATIC LIGHT MALFUNCTIONS, THE HEAD LIGHT TURNS ON AUTOMATICALLY AND DASH METER LIGHTING DIMS AUTOMATICALLY. WHEN THE DASH METER DIMS, I CAN NOT SEE THE SPEED OR ANYTHING WITHIN THE METER. HAVE TALKED TO MAZDA AND STATED THAT I NEED TO TURN ON AN A/C TO COOL THE SYSTEM DOWN. IT IS VERY DANGEROUS THAT I CAN NOT SEE THE SPEED METER. IT HAS HAPPENED FEW TIMES. *TR | Crash: No Fire: No | 5,000 |
| May 2020 | STRUCTURE | DOOR GAP BETWEEN THE DRIVER'S SIDE DOOR AND THE DRIVER SIDE REAR DOOR IS TOO SMALL. WHEN TEMPERATURES EXCEED 75 DEGREES F AND THE CAR IS PARKED IN DIRECT SUNLIGHT, THE DOOR EXPANDS AND IT WILL RUB ONTO THE REAR DOOR B PILLAR WEATHERSTRIPPING. DOOR BECOMES HARD TO OPEN FROM THE INSIDE WHEN THIS HAPPENS. THE B PILLAR REAR DOOR TRIM IS PRESSED UP SO HARD AGAINST THE DRIVER DOOR THAT THE WEATHER SEAL NEAR THE TOP WILL START TO PREMATURELY WEAR OUT. ON CERTAIN OCCASIONS, THE DRIVER DOOR EXPAND SO MUCH THAT THE REAR DOOR B PILLAR TRIM WILL ALMOST COME OFF. DEALER REFUSES TO ACKNOWLEDGE THAT THIS IS A PROBLEM. ATTACHED ARE OTHER MAZDA 3 OWNERS WITH HOW WORSE THE PROBLEM CAN GET. | Crash: No Fire: No | 5,000 |
| Apr 2020 | SUSPENSION,POWER TRAIN,STRUCTURE | I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR | Crash: No Fire: No | 13,900 |
| Apr 2020 | VISIBILITY/WIPER | TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A DIME SIZED ROCK STRUCK THE DRIVER'S SIDE WINDSHIELD, LEAVING A MINOR CHIP ON THE WINDSHIELD. THREE MONTHS LATER WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE DRIVING APPROXIMATELY 30 FT AHEAD KICKED UP AN UNKNOWN OBJECT THAT HIT THE PASSENGER'S SIDE WINDSHIELD. THE OBJECT LEFT A MINOR CRACK ON THE PASSENGER SIDE, AND AS THE CONTACT CONTINUED TO DRIVE, THE CRACK EXTENDED OVER THE ENTIRE PASSENGER'S SIDE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE WINDSHIELD WAS NOT COVERED UNDER WARRANTY. A DEALER WAS NOT INFORMED OF THE FAILURE. THE WINDSHIELD WAS NOT BEEN REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. | Crash: No Fire: No | Unknown |
| Mar 2020 | POWER TRAIN | FROM A FULL STOP, VEHICLE LAGS OR LURCHES FROM TAKEOFF WHEN YOU HIT THE ACCELERATOR. THIS IS A KNOWN PROBLEM BY MAZDA ON THIS VEHICLE (GEN 7) AFTER 3000 MILES OR MORE. WHEN I HIT THE ACCELERATOR (ESPECIALLY ON A NEW CAR), I EXPECT IT TO GO. THIS LAG IN MOVING OFF THE LINE CAN BE DANGEROUS, IN MY OPINION, BUT APPARENTLY NOT IN MAZDA'S. BEEN TRYING TO GET IT FIXED FOR PAST 6 MONTHS, BUT HEARING IT'S NOT A PRIORITY FOR MAZDA JAPAN, SINCE THIS PROBLEM IS NEWLY BEING REPORTED ON 2019 AND 2020'S AND THEY DON'T CONSIDER IT A SAFETY ISSUE, JUST AN ANNOYANCE. | Crash: No Fire: No | Unknown |
| Feb 2020 | UNKNOWN OR OTHER,SERVICE BRAKES | FAIL SBS AND SISTEM OF DETECTION OF PROXIMITY | Crash: No Fire: No | Unknown |