Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Jeep Wrangler Complaints
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
709 Total complaints
9 Crash reports
8 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,suspension, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Jeep Wrangler complaints?
9 Crash
8 Fire
7 Injury
0 Fatality
12 Towed
4 Medical attention
What are the most common 2019 Jeep Wrangler complaint categories?
STEERING 265
STEERING,SUSPENSION 61
ELECTRICAL SYSTEM 53
POWER TRAIN 33
UNKNOWN OR OTHER 27
SUSPENSION 26
VISIBILITY/WIPER 20
STEERING,SUSPENSION,WHEELS 19
STRUCTURE 11
ENGINE 10
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2019 | ELECTRICAL SYSTEM | BACK UP CAMERA BLACK SCREEN WHEN IN REVERSE. BACK CAMERA FAILING | Crash: No Fire: No | 6,300 |
| Aug 2019 | STEERING | WHILE DRIVING VEHICLE WETHER ON STREET OR HIGHWAY, THE VEHICLE TENDS TO WANDER FROM LANE TO LANE AND FROM MIDDLE OF THE STREET TO SHOULDER WITH ALOT OF IMPUT TO THE STEERING BACK AND FORTH . BROUGHT THE VEHICLE TO THE DEALERSHIP TWICE AND I PAID FOR AN ALIGNMENT THAT SEEMED TO DO ABSOLUTELY NOTHING. THE DEALERSHIP TEST DROVE IT AND SAID IT WAS NORMAL BUT I KNOW THIS NOT TO BE TRUE IT IS A SAFETY MATTER THAT NEEDS TO BE CORRECTED OR IT WILL LEAD TO AN ACCIDENT. | Crash: No Fire: No | 1,500 |
| Aug 2019 | STEERING | THE VEHICLE WON'T TRACK STRAIGHT WHILE DRIVING - IT WANDERS CONSISTENTLY . HAVE HAD ALIGNMENT CHECKED . CHRYSLER SERVICE SAYS THEY CAN'T SHOW ANY THING WRONG | Crash: No Fire: No | 45 |
| Aug 2019 | STEERING | THIS VEHICLE WAS PURCHASED NEW FROM A DEALER 5 HOURS FROM MY HOME .THE DRIVE HOME INCLUDED SOME 2 LANE HIGHWAYS BUT MOSTLY INTERSTATE. CONTROLLING THE JEEP AND KEEPING IT ON THE ROAD HOME WAS AN EXHAUSTING AND CONCENTRATED EFFORT. THE STEERING WAS EVERYWHERE AND I'M SURE I LOOKED LIKE A DRUNK DRIVER TO MOST PEOPLE. TODAY I HAVE DRIVEN THE JEEP TO MY LOCAL DEALER ONLY TO BE TOLD BY THE FEMALE SERVICE WRITER THAT THE JEEP WILL LEARN MY DRIVING AFTER ABOUT 1000 MILES .SHE STATED SHE KNOWS THIS BECAUSE SHE HAS THIS SAME STYLE JEEP. THERE IS NO WAY THIS IS NORMAL STEERING . | Crash: No Fire: No | 50 |
| Aug 2019 | STEERING | ON 2 SEPARATE OCCASIONS, AT HIGHWAY SPEEDS, MY 2019 JEEP WRANGLER JL STEERING LOCKED AND MADE IT VERY DIFFICULT/ALMOST IMPOSSIBLE TO TURN IN WHICH I CAM E VERY CLOSE TO CRASHING INTO THE SIDE WALL 2X. TOOK IT TO THE DEALER ON 7/24/19 AND WAS TOLD THAT THERE "WERE BOLTS LOOSE" AND WAS CAUSING THE ISSUE AND SHOULD BE FINE B/C THY TEST DROVE THE VEHICLE FOR ~40 MILES. THE STEERING LOCKED AGAIN ON 8/7/19. I WENT TO THE DEALERSHIP AGAIN FOR THE FIX AND THEY CANNOT REPLICATE "THE CODE" AND DO NOT HAVE A FIX FOR IT. I HAVE CONTACTED JEEP CUSTOMER SERVICE AND I'M NOT GETTING THE ATTENTION NEEDED FOR SUCH A CRITICAL ISSUE. I AM AFRAID TO DRIVE MY CAR AND LOOKING FOR A REPLACEMENT VEHICLE FROM JEEP BUT NOT RECEIVING TIMELY COOPERATION. LASTLY, ON 8/4/19, AT HIGHWAY SPEEDS, MY WRANGLER PERFORMED THE DREADED "DEATH WOBBLE." THE DEALER IS CHANGING THE VEHICLE DAMPER BUT UPON MY RESEARCH, A DAMPER ONLY "MASKS" THE ISSUE AND THERE S A BIGGER ISSUE AT PLAY. FOR REFERENCE, MY VEHICLE WAS BOUGHT BRAND NEW IN MARCH 2019 AND ONLY HAS ~1,400 MILES ON IT AND HAS NEVER BEEN OFF-ROADED. LASTLY, ALL MODIFICATIONS TO THE VEHICLE ARE UNDER WARRANTY AND WERE INSTALLED BY THE DEALERSHIP (EG. 33" TIRES) | Crash: No Fire: No | 1,400 |
| Aug 2019 | STEERING | WE ORDERED A BRAND NEW 2019 WRANGLER SAHARA TO OUR LIKING. I WAS SO EXCITED TO DRIVE IT HOME FROM OUR DEALERSHIP ABOUT AN HOUR AWAY FROM OUR HOME! THAT WAS UNTIL I ACTUALLY STARTED DRIVING IT . THERE IS A BIG DEAD SPOT IN THE STEERING AS YOU AND JEEP ALREADY HAVE BEEN MADE AWARE! IT'S ALL OVER BLOGS AND YOUR SITE. IT WAS A VERY SCARY EXPERIENCE ON THE HIGHWAY, ACTUALLY WHITE KNUCKLED IT ALL THE WAY HOME. I PROBABLY SHOULD HAVE SIMPLY DROVE IT BACK TO THE DEALERSHIP AND LEFT IT THERE. I HAD THE SERVICE MANAGER COME AND PICK IT UP AT MY HOUSE AS I WAS NOT WILLING TO DRIVE IT BACK TO THEM FOR FEAR OF CRASHING OR CAUSING AN EXTREMELY HORRIFIC ACCIDENT! THEY DID COME AND GET THE JEEP AND DROVE IT BACK , HOWEVER THEY HIT BUMPER TO BUMPER TRAFFIC AND DID NOT HAVE THE CHANCE TO EXPERIENCE THE UNSAFE STEERING ISSUE. THEY DID CHANGE THE FRONT STEERING DAMPER AND CLAIMED THAT NO SHIMMY PRESENT AFTER THEIR TEST DRIVE. NOT POSSIBLE! I AM NOT BLAMING FITZPATRICK'S OF ANSONIA FOR THIS I AM HOLDING JEEP SOLELY RESPONSIBLE FOR THIS DANGEROUS ISSUE. I GUESS MY QUESTION TO YOU IS WHEN WILL JEEP BE HELD RESPONSIBLE TO REMOVE THESE VEHICLES FROM THE STREETS. I FEEL THAT A $53K JEEP SHOULDN'T BE SCARY TO DRIVE. I HAVE NO OTHER CHOICE TO TO USE THIS VEHICLE AS I DON'T HAVE A SPARE AS I'M SURE THAT MOST DON'T! I FILLED OUT A SURVEY THAT JEEP SENT ME ASKING FOR A PHONE CALL FOR THIS MATTER AND HAVE YET TO HEAR BACK FROM THEM. PLEASE HELP! | Crash: No Fire: No | 5 |
| Aug 2019 | STEERING | VERY LOOSE STEERING. IT APPEARS A RECALL HAS BEEN COMPLETED ON MY VEHICLE (CHRYSLER V41) TO FIX THIS ISSUE, BUT THE ISSUE IS STILL EVIDENT. STEERING WHEEL HAS TOO MUCH PLAY IN IT WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEEDS. | Crash: No Fire: No | 17 |
| Aug 2019 | STEERING,ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING, THE CONTACT HEARD A LOUD POPPING NOISE AND THE ENTIRE CONSOLE SCREEN FAILED. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, BUT THE ENTIRE CONSOLE SCREEN STILL FAILED TO FUNCTION. THE CONTACT WAS STILL ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED CHERRY HILL DODGE CHRYSLER JEEP RAM (1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058) AND THEY ASKED WHEN SHE COULD BRING IN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT AFTER THE VEHICLE BEING PARKED FOR TWO DAYS AT AN AIRPORT LOT, THE VEHICLE WAS LATER STARTED AND THE ENTIRE CONSOLE SCREEN FAILED AND THE POWER STEERING SEIZED. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A TELEPHONE POLE. THE CONTACT'S SON WAS MEDICALLY CHECKED OUT WITH AN ICE PACK TO THE FACE BUT NO AMBULANCE SERVICES WERE NEEDED. A POLICE REPORT WAS FILED. THE FRONT OF THE VEHICLE WAS DAMAGED AND IT WAS TOWED WITH THE REAR WHEELS BEING LOCKED MAKING IT DIFFICULT TO TOW TO A TOW YARD. THE MANUFACTURER FILED A CASE AND WOULD HAVE AN INVESTIGATOR INSPECT THE VEHICLE. THE MANUFACTURER STATED IT WOULD TAKE TWO TO FOUR WEEKS UNTIL THEY HAVE SOME FINDINGS ON THE ISSUE AND HAD NOT OFFERED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 848. | Crash: Yes Fire: No Injuries: 1 Towed | 848 |
| Jul 2019 | STEERING | THE STEERING IS VERY LOOSE (LOTS OF PLAY), WANDERS BACK AND FORTH IN LANE AND IS OVERLY SENSITIVE TO INPUT - CONSTANTLY DARTING BACK AND FORTH AS IF ON ICE. THIS OCCURS MOST WHEN ON ROUGH / WET PAVEMENT, ON CURVES IN CONSTRUCTION ZONES, WHEN LARGE TRUCKS PASS, ON WINDY DAYS - IT IS VERY DIFFICULT TO CONTROL ABOVE 40 MPH. DEALER HAS BEEN RESPONSIVE AND HELPFUL - WE HAVE REPLACED TRACK BAR, REPLACED TIE ROD BUSHINGS, UPDATED STEERING CONTROL MODULE, ADJUSTED ALIGNMENT, REDUCED AIR PRESSURE IN TIRES - ALL OF WHICH HAS HELPED REDUCE WANDER AND IMPROVE CONTROL. BUT, STILL HAS SOME WANDER AND IS VERY SENSITIVE. REPLACED STEERING STABILIZER WITH CUSTOM ADJUSTABLE STABILIZER, WHICH I EXPECT WILL ELIMINATE WANDER AND TIGHTEN / FIRM STEERING. BUT, I BELIEVE PROBLEM IS DEFECTIVE STEERING GEAR / BOX, AND SETTINGS IN STEERING CONTROL MODULE - WHICH SHOULD BE RECALLED AND REPLACED. NEEDS FIRMER, TIGHTER STEERING WITH LESS PLAY. VEHICLE IS UNSAFE, STEERING ISSUE IS RESOLVED. *DT CONSUMER STATED AT THIS POINT IT WILL BE UP TO THE MFR TO SEE IF THEY CAN ELIMINATE IT WITH UPGRADED STEERING BOX AND STEERING CONTROL. PENDING SOME ACTION LIKE THAT, FOR WHICH I'M NOT GOING TO PRESS THE DEALER / MFR, "IT IS WHAT IT IS" AND WE WILL JUST HAVE TO TAKE EXTRA CARE IN DRIVING IT IN CONSTRUCTION ZONES, HEAVY TRAFFIC, ROUGH PAVEMENT, AND STRONG WINDS.*JB | Crash: No Fire: No | 25 |
| Jul 2019 | STEERING | BOUGHT CAR BRAND NEW 3 DAYS AGO AND NOTICED THE STEERING HAS A LOT OF PLAY ROOM AT SPEEDS OVER 60, VERY DIFFICULT TO STAY STRAIGHT IN THE LANE. WHEN GOING AT SLOWER SPEEDS SEEMS FINE. | Crash: No Fire: No | 50 |
| Jul 2019 | SEATS | THE MODERN HEAD RESTRAINT SYSTEM IS EXTREMELY UNCOMFORTABLE FOR THOSE WHO DO NOT EXCESSIVELY RECLINE THEIR CAR SEATS. I PERSONALLY DESIRE MID AND UPPER BACK SUPPORT, ESPECIALLY DURING IMPACT OF A REAR END COLLISION. THE PROTRUDING ACTIVE HEAD RESTRAINT MAKES PROPER BACK SUPPORT IMPOSSIBLE. THESE HEAD RESTRAINT SYSTEMS SHOULD BE ADJUSTABLE FOR THOSE WHO USE THEIR CAR SEATS PROPERLY AND DO NOT RECLINE THEM EXCESSIVELY. | Crash: No Fire: No | 15 |
| Jul 2019 | STEERING | ST. CHARLES CHRYSLER DODGE JEEP RAM SOLD ME A BRAND NEW CAR AND THEN I DISCOVERED THERE WAS A RECALL ON IT, ISSUED A MONTH BEFORE PURCHASE. I WAS HAVING PROBLEMS WITH VEHICLE WANDERING AND LOOSE STEERING WHEEL WITH AT LEAST 2 INCHES OF GIVE. DIFFICULT TO MAINTAIN STRAIGHT DRIVING. CONSTANT STEERING CORRECTION NEEDED. IT IS IN FOR THE RECALL REPAIR TODAY, 13 DAYS AFTER PURCHASE. DEALER DID NOT TAKE CARE OF THIS RECALL NOR DID THEY INFORM ME OF IT WHEN I PURCHASED THE VEHICLE. | Crash: No Fire: No | 16 |
| Jul 2019 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ATTEMPTED TO SLOW DOWN WITH THE FOOT ON THE BRAKE PEDAL. THE RPM'S INCREASED AND THE VEHICLE SPONTANEOUSLY ACCELERATED, STRIKING THE VEHICLE IN FRONT. THE FAILURE OCCURRED ON THREE OCCASIONS. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DRIVEN TO THE DEALER HUFFINES CHRYSLER/JEEP (1024 S STEMMONS FWY, LEWISVILLE, TX 75067) THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 800. | Crash: Yes Fire: No | 800 |
| Jul 2019 | STEERING | PURCHASED VECHILE NEW WHEN DRIVING ON THE HIGHWAY AT SPEEDS 50 MPH AND OVER, THERE IS TO MUCH PLAY IN THE STEERING. YOU HAVE TO CONSTANTLY CORRECT THE STEERING, TOOK IT TO THE DEALER THEY SAID THEY FOUND THE ALIGNMENT PIN UPSIDE DOWN AND CORRECTED. DROVE THE VECHILE HOME. BUT ONCE YOU GET ON THE HIGHWAY AT SPEEDS OVER 50 MPH IT STILL DOES THE SAME THING. VECHILE ONLY HAS 150 MILES ON IT. HAVE MANY PEOPLE WITH THE SAME COMPLAINT. | Crash: No Fire: No | Unknown |
| Jul 2019 | STEERING | WHILE DRIVING THE VEHICLE FORWARD, THE STEERING WHEEL HAS SLOP IN IT. I CANNOT KEEP IT STRAIGHT. I'M CONSTANTLY HAVING TO CORRECT THE WHEEL. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP 3 TIMES AND THEY ARE NOT FIXING IT. THE VEHICLE WAS PURCHASED NEW AND NOW HAS 1300 MILES ON IT. IT IS VERY UNSAFE TO DRIVE. IT FEELS LIKE DRIVING AN OLD FARM TRACTOR. | Crash: No Fire: No | 200 |
| Jul 2019 | STEERING | VEHICLE WANDERS AND THE STEERING IS SLOPPY AND LOOSE JEEP CASE NUMBER: 587-539-40 | Crash: No Fire: No | 211 |
| Jul 2019 | STEERING | I HAVE EXPERIENCED THE DEATH WOBBLE AFTER DRIVING OVER A BUMPY ROAD AT ABOUT 55 MPH. IN ADDITION, I HAVE EXPERIENCED WHAT I CALL WHEEL HOP WHEN HITTING VARIOUS BUMPS IN THE ROAD. I THOUGHT A MIGHT LOSE CONTROL OF THE CAR WHEN IT STARTED TO SHAKE VIOLENTLY BUT SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. I AM TAKING IT TO THE DEALER TOMORROW (JULY 18, 2019) | Crash: No Fire: No | 4,500 |
| Jul 2019 | STEERING | WE PURCHASED THE VEHICLE 7/2019. IT WAS A TRANSFER FROM ANOTHER DEALERSHIP AND WE DID NOT TEST DRIVE THIS PARTICULAR VEHICLE. WE HAVE TEST DRIVEN THE SAME MODEL BEFORE AND HAD NO ISSUES. ON OUR WAY HOME, WE NOTICED THAT THE CAR HAS VERY LOOSE STEERING. THERE IS "GIVE" APPROXIMATELY 2 INCHES TO EITHER SIDE AND THE VEHICLE IS DIFFICULT TO KEEP IN LANE. WE TOOK THE VEHICLE BACK TO THE JEEP SERVICE DEPARTMENT AND THEY COULD NOT FIND ANYTHING WRONG. THEY CLAIM THE PCM IS UP TO DATE AND THE STABILIZERS ARE NEW. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO. THIS VEHICLE, IN MY OPINION, WITH THE LOOSE STEERING IS POTENTIALLY DANGEROUS TO DRIVE. SEARCH THROUGH MULTIPLE JEEP WRANGLER JL FOURMS SHOW MULTIPLE COMPLAINTS OF THE SAME ISSUE. | Crash: No Fire: No | 20 |
| Jul 2019 | STEERING | SEVERE, EXHAUSTING AND NEAR CONSTANT UNSAFE STEERING TO KEEP JEEP IN DRIVING LANE. ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED RUBICON! I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. THE 2019 WRANGLER DRIFTS AND SEEMS TO OVER-CORRECT BOTH TO THE LEFT AND RIGHT. IT FEELS LIKE I'M ON A ROCKING BOAT. | Crash: No Fire: No | 300 |
| Jul 2019 | STEERING | 2019 WRANGLER JL PURCHASED ON APRIL 30. ORDERED THE VEHICLE AND PICKED IT UP AT THE DEALERSHIP 220 MILES FROM HOME AND TRAILERED IT HOME. DID NOT TEST DRIVE IT AT THE DEALERSHIP. IMMEDIATELY UPON DRIVING, FOUND THE STEERING TO BE A PROBLEM. VEHICLE WANDERS ALL OVER THE ROAD. NEARLY IMPOSSIBLE TO KEEP IT IN THE LANE OF TRAVEL AT SPEEDS OVER 45. THIS IS KEEPING US FROM DRIVING IT REGULARLY AND ONLY USE IT WHEN MAKING SHORT TRIPS IN TOWN (35 MPH AND BELOW). PAID NEARLY $48K FOR THIS VEHICLE. CALLED DEALERSHIP. THEY SAID THEY HAVE NOT HEARD OF THIS PROBLEM BEFORE. THIS VEHICLE IS DANGEROUS AND I AM STUCK WITH IT FOR NOW WITH NO OPTION. HOPEFULLY, A RECALL TAKES PLACE. | Crash: No Fire: No | Unknown |
| Jul 2019 | STEERING | STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS. VERY HARD TO STAY ON ROAD | Crash: No Fire: No | 300 |
| Jul 2019 | STEERING | THE 2019 JEEP WRANGLER UNLIMITED RUBICON HAS LOOSE STEERING WHICH CAUSES THE VEHICLE TO WANDER LEFT OR RIGHT WHILE DRIVING STRAIGHT IN BOTH CITY AND INTERSTATE SCENARIOS. IT REQUIRES CONSTANT CORRECTION AND IF YOU HIT A BIG GUST OF WIND, IT'S VERY HARD TO CONTROL. I'VE HAD IT FOR JUST OVER 1 WEEK AND HAS APPROXIMATELY 800 MILES. I'VE LOWERED THE PSI IN ALL TIRES TO THE DOCUMENTED 37 PSI AND HAD THE STEERING WHEEL DAMPENER RECALL COMPLETED, BUT THE PROBLEM STILL EXISTS. I'VE TAKEN IT INTO A JEEP AUTHORIZED SERVICE CENTER AND THEY ADJUSTED THE TOE, BUT SAID THAT THE VEHICLE IS OPERATING AS DESIGNED EVEN WITH APPROXIMATELY 2" OF PLAY IN THE STEERING TO BOTH LEFT AND RIGHT AFTER ALL ADJUSTMENTS. WE TEST DROVE OTHER 2019 WRANGLERS ON THE LOT WHICH EXPERIENCED THE SAME PROBLEM. THEY CONTINUE TO CLAIM THIS IS A JEEP THING, BUT OTHERS HAVE REPORTED NO PROBLEMS WITH THEIR STEERING AND HAVE VIDEOS ONLINE SHOWING THEY ARE NOT CONSTANTLY CORRECTING. I ASKED THEM TO REPLACE THE TRACK BAR, DRAG LINKS, AND ENSURE ALL STEERING COMPONENTS ARE TIGHT AND ON SPEC, BUT THEY WILL NOT REPLACE ANY PARTS UNDER WARRANTY BECAUSE THEY SAID IT WILL NOT FIX THE ISSUE. THEY WILL REPLACE THE PARTS IF I PAY OUT OF POCKET. | Crash: No Fire: No | 110 |
| Jul 2019 | STEERING | EXCESSIVE UNSAFE STEERING, ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. UNABLE TO SAFELY KEEP JEEP IN DRIVING LANE AT 50MPH OR ABOVE. I OWNED A 2016 JEEP WRANGLER WITHOUT STEERING ISSUES, SO THE 'IT'S A JEEP THING' ARGUMENT DOESN'T FLY WITH ME; THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED! I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE (LEGAL POSTED SPEED LIMIT 70MPH), I WAS ONLY ABLE TO DRIVE 55MPH SAFELY AND WAS FORCED TO EXIT AT THE FIRST AVAILABLE EXIT BECAUSE I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. HINDSIGHT, I SHOULD HAVE KEPT MY 2016 WRANGLER! THE 2019 WRANGLER DRIFTS TO THE LEFT AND RIGHT, ESPECIALLY, NOTICEABLE AT 55MPH OR ABOVE. I AM A SEASONED DRIVER AND HAVE DRIVEN MANY DIFFERENT MAKES AND MODELS OF CARS AND MOTORCYCLES; I HAVE NEVER EXPERIENCED A TOTAL LACK OF TRUST IN A VEHICLE, UNTIL THIS 2019 JEEP WRANGLER UNLIMITED. | Crash: No Fire: No | 1,549 |
| Jul 2019 | STEERING | WRANGLER SAHARA HAS APPX 3" OF PLAY IN THE STEERING EACH SIDE OF CENTER FROM SIDE TO SIDE BEFORE IT ENGAGES WHEEL MOVEMENT WHILE DRIVING ON CITY STREETS. EVEN AT LOW SPEEDS OF 30 MPH YOU HAVE TO CONSTANTLY FIGHT AND CORRECT THE STEERING WHEEL LEFT/RIGHT BETWEEN THE 10 O'CLOCK AND 2 O'CLOCK HAND POSITION TO KEEP THE CAR STRAIGHT IN THE LANE OR IT WANDERS OUT OF LANE. PROBLEM IS WORSE AT 55 MPH+ ON A HIGHWAY AND FEELS UNSAFE TO DRIVE ABOVE 55 MPH. IT LOOKS AND FEELS LIKE I AM WEAVING IN THE LANE SIDE TO SIDE DOWN THE STREET. I AM WAITING TO GET PULLED OVER BY THE POLICE FOR SUSPICION OF DRIVING UNDER THE INFLUENCE. VEHICLE IS BRAND NEW WITH ONLY 250 MILES ON ODOMETER. I HAVE OWNED OTHER JEEPS AND OWN AN 11 YEAR OLD WRANGLER THAT DOES NOT HAVE THIS ISSUE. IN 30+ YEARS OF DRIVING EVERY VEHICLE YOU CAN IMAGINE, I HAVE NEVER HAD A CAR WITH STEERING LIKE THIS. YOU SHOULD NOT HAVE TO CONSTANTLY MOVE THE STEERING WHEEL BACK AND FORTH TO SUCH A DEGREE TO MAINTAIN LANE POSITION. COMPLETELY UNSAFE. AN INVESTIGATION NEEDS TO STARTED SO JEEP WILL CORRECT THIS AND NOT GIVE PEOPLE THE RUN AROUND AT THE DEALER LIKE OTHERS ARE EXPERIENCING. | Crash: No Fire: No | 250 |
| Jul 2019 | STEERING | LOOSE STEERING, LOTS OF PLAY, WANDERING ALL OVER THE ROAD. TOOK THE JEEP BACK ONE WEEK AFTER I BOUGHT HER, DEALER LOOKED AT HER, ACKNOWLEDGED IT WAS DANGEROUS AND FORCED ME INTO A LOANER BECAUSE OF THE DANGER AND WOULDN'T LET ME TAKE TEH JEEP HOME. EVENTUALLY CHANGED THE POWER STEERING BOX. I PICKED IT UP AND IT STILL HAD EXCESSIVE PLAY IN THE STEERING WHEEL AND WAS WANDERING ALL OVER THE ROAD AND NEEDED CONSTANT CORRECTION. CALLED DEALER THEY CLAIMED IT WAS DRIVEN BY THE SHOP FOREMAN AND WAS NOW AS INTENDED. WHEN STATIONARY YOU CAN SEE THE EXCESSIVE PLAY IN THE STEERING WHEEL. WHEN IN MOTION, ESPECIALLY ON HIGHWAYS THE EXCESSIVE PLAY BECOMES SERIOUSLY DANGEROUS WHEN THE VEHICLE WANDERS BECAUSE YOU HAVE TO MAKE SHARP ADJUSTMENTS FAST WITH A NON RESPONSIVE STEERING WHEEL. | Crash: No Fire: No | 200 |