Complaint volume
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Hyundai Tucson Complaints
368 consumer-submitted complaints on record for the 2019 Hyundai Tucson, grouped by component category.
368 Total complaints
14 Crash reports
10 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, hydraulic, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 10 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 91 complaints, with an average reported failure mileage of 35,286 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, hydraulic, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Hyundai Tucson complaints?
14 Crash
10 Fire
7 Injury
0 Fatality
28 Towed
7 Medical attention
What are the most common 2019 Hyundai Tucson complaint categories?
ENGINE 118
SERVICE BRAKES, HYDRAULIC 57
SERVICE BRAKES 32
POWER TRAIN,ENGINE 17
UNKNOWN OR OTHER 12
ELECTRICAL SYSTEM,SERVICE BRAKES 10
POWER TRAIN 7
ENGINE,FUEL/PROPULSION SYSTEM 6
ELECTRICAL SYSTEM 5
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 4
368 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2023 | ENGINE | The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed, and the vehicle stalled. The vehicle was taken to the dealer. The vehicle was diagnosed with a failed knock sensor. The contact was informed that the knock sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure had been a recurring failure for more than two years. The contact stated that every time the vehicle was taken to the dealer because of the failure, the contact was informed that the vehicle was repaired and then the failure would reoccur. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 84,000. | Crash: No Fire: No | 84,000 |
| Oct 2023 | ENGINE | Oil consumption issues. Presented at oil change with very little oil, no warning light, followed by a loss of a quart every month following. Contacted Hyundai for oil consumption test. Dealer said I would have to replace the oil pan gasket ($600)before they would start the test from Hyundai. Loss of power or engine seizing could be dangerous. I feel Hyundai shoud replace the engine and reimburse me for the oilpan gasket. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE | Engine passing rod bearing clearance test. I have had the vehicle towed 3x to the dealership for the same issue. KSDS and combustion chamber cleaning was done but check engine light still coming on. This car has put my safety at risk by going into limp mode while driving over 60 mph. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE | My engine has been losing oil with no leak. 1st shut down was 02sensors crank shaft , check engine light still on took it fixed it not sure how. Brought it in for upgrade in security took it out and a week later didn't start. Now entire exhaust is gone it's still burning oil I called ciorperate because he would not acknowledge the burning oil. So we will start this every 1000 kile test x3 so it may be diagnosed but they still want ne to pay 2600 fix exhaust that is directly linked to sludge and burning oil!? I do nit know what to do but I have already put 1000s in fir service rental tow I literally cannot pay 2600 to get car back to prove the problem and eat it it isn't fair well jotting is but this has got to be illegal so ehow... I hope | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE | my car has been losing oil, i reported it to the dealership when my check engine light was on, 800$ later they give it back, light reappears i brought it back then they fixed it free. brought car in for safety recall told them it was burning and engine smoking while on he did not address told me process would take too much not worth it. check engine light reappears 1 week later then wont stop. he tells me timing chain exhaust failure from unsteady levels of oil... but i need to pay 2600 for the problem the burning oil caused!? i can pay the 2600 but it will still be burning oil so the 3rd failure will occur. there is no way this can be legal can it? so i call corperate, they said charge her 2600 then start the oil burning process, she can also pay for that testing and return in 1000 miles?!?! 3 xs!! is this legal? please tell me what to do im stuck | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE,ELECTRICAL SYSTEM | The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and brake functionality. The contact stated that the instrument panel went blank. The contact was able to restart the vehicle. The contact stated that the failure recurred. Additionally, the vehicle was hesitating and jerking while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine knock sensor software needed to be updated. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000. | Crash: No Fire: No | 62,000 |
| Aug 2023 | ENGINE | My engine light began blinking and the engine went into emergency mode on 3 separate occasions, and would not go over 40 mph; there was no prior warning. The first incident was in February of this year; the second was in April of this year, and the third occurrence was on 7/28. I purchased my car on 10/8/19 from Fred Beans Hyundai of Doylestown used, with about 12,000 miles on it. It now has 34,426 miles on it. I don't know what's causing the problem, and there haven't been any engine recalls. All the open recalls on it were serviced. When all the traffic around me is doing 60mph or better, this is hazardous stuff! My car has been towed to Fred Beans Hyundai of Langhorne for repair. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM,ENGINE | On Thursday, July6th 2023 for the 3rd time, the check engine light came on and the vehicle loses acceleration. My safety and others is at risk because it suddenly decelerates and is very likely to cause an accident.the car has been dropped off at dealer who told me they would “try” to look at it early next week. Its not been inspected by Police, Manufacturer or ins reps. The same problem occurred on Dec28 2022 and again in April of 2022. In Dec they replaced the “knock sensor”. In April the code had been cleared so the dealer said there was nothing they could do. Im in a rental vehicle now because the dealer did not have a loaner for me. | Crash: No Fire: No | Unknown |
| Jul 2023 | UNKNOWN OR OTHER,ENGINE | Continued excessive oil consumption Oil light has illuminated a few times now I feel something besides an oil consumption test needs to be filed on my 2019 Tuscon Car running rough as well | Crash: No Fire: No | Unknown |
| Jun 2023 | SERVICE BRAKES | The contact called on behalf of the owner who owned a 2019 Hyundai Tucson. The contact stated that while parked, the vehicle caught fire. The fire marshals extinguished the fire. A police report was filed. No injuries were sustained. The vehicle was deemed totaled by the insurance company. The vehicle was towed to an unknown location. The contact related the failure to NHTSA Campaign Number: 20V543000 ( Service Brakes, Hydraulic). The manufacturer was made aware of the failure. The failure mileage was unknown. The contact stated the goal is to recover costs for Dollar General for this damage. | Crash: No Fire: Yes Towed | Unknown |
| Jun 2023 | ENGINE | Knock Senser failed? On Dec 11, 2022 I was merging onto the highway at 530pm rush hour. I merged over one lane and the car made a loud noise and died. Cars flying past me on both sides dodging me in limp mode. I merged back to the right, there was no shoulder area available, so I coasted and finally came to a clearing on the side. I don't know how we didn't get hit. I ended up on a connecting road to another highway, and the Tow company couldn't find us because I didn't know where we were. It took about 3 hours of waiting for service. I had the Hazard lights on until the battery died. There was no warning except for the loud rattling noise and then boom. The car was towed to CHapman Hyundai in Phoenix, it has taken 5 months to get it repaired. I have 5 months of car rental bills and they still have not reimbursed me. | Crash: No Fire: No | Unknown |
| Jun 2023 | ENGINE | Oil consumption issues. No warnings of low oil until vehicle goes into limp mode and the check engine light flashes. Issue started in 8/22. I purchased the car used in 6/21. I have done 2 separate oil consumption tests. The last one concluded on June 21st, 2023. The dealership submitted information to Hyundai. Less than a week later, after the dealership filled the vehicle with oil, it is empty. No warnings. It was discovered because we have been checking the oil often. Vehicle has been towed to dealership 3 times since March. Vehicle currently at the dealership due to no oil. | Crash: No Fire: No | Unknown |
| Jun 2023 | ENGINE | On May 12 2023 I was driving my vehicle and heard a knocking sound that was unfamiliar. I pulled over and opened my hood and could hear the engine making a continuous knocking noise. I got back into my vehicle to take it to the closest mechanic and the vehicle failed after I had went barely a quarter of a mile. It took Hyundai almost 2.5 weeks to get an appointment with them and another week to have the car diagnosed. The service department called me and said the engine was bad and needed to be replaced. The car engine was still under warranty so my main concern was how long I had been without my vehicle and the rental car costs I was incurring. My vehicle was finally ready and fixed according to the service department. I went picked up my vehicle and started to drive home. As soon as I started to accelerate I noticed the car seemed to be delayed or was having difficulty accelerating. The ac also started hissing and blowing out hot air. I took the car back to the service department and had to wait another week. Finally get a call from Hyundai saying no issues were found and it passed all the tests. I go pick up the car and less then 24 hours later the car acceleration seems to be struggling and the car is having difficulty going past 50 mph. So now I’m back at square one taking my car that Hyundai says is fine back to Hyundai. | Crash: No Fire: No | Unknown |
| Jun 2023 | ENGINE | In June of 2023, my check engine light came on and my vehicle lost the ability to accelerate. I took it into the local Hyundai dealership who said it would take 3 months to look at and that this wasn’t a major issue. The car would not accelerate past 45 mph and could barely go up an incline. The dealership never even ran a diagnostic. I checked my oil dip stick and there was barely any oil on it. My vehicle isn’t due for an oil change until September. A local oil change business said I barely had one quart in the engine. They ran the codes and they came up as a P000B and a P1326. Dealership still hasn’t returned my call. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | At approximately 69000 miles my engine stalled as I was pulling onto a highway and would not accelerate beyond a low mph. I turned back into gas station I had left and checked the oil. It did not register any oil and had a burning smell. There were never any dash lights indicating low oil. I put almost 2 quarts in vehicle. I then proceeded to drive as it seemed okay. I have had oil changes where the technicians have told me I was low on oil even though it was a normal time frame for oil change. I recently checked my oil just right as my oil change is due and the oil level did not register, nor were there any low oil indicators on dash. I had to add a quart of oil. This poses a hazard/safety problem. If not checked more often than normal, oil could go low and stall again. If pulling into a busy traffic area and a stall occurs, there could be an accident etc not to mention damage to the motor/engine itself. I have to frequently check the oil levels which should not have to happen for a vehicle with 70k+ miles. | Crash: No Fire: No | Unknown |
| May 2023 | VEHICLE SPEED CONTROL | I have been experiencing serious safety issues with the 2019 Hyundai Tucson I purchased that have been ongoing since February of 2023. The check engine light comes on, begins to flash, and the car goes into 'limp mode' and will not allow me to accelerate faster than 45/50 mph. Consequently, it will further stall on hills due to the inability to accelerate. Below is a brief timeline of this incident: - February 21: Bring in vehicle to dealer as recommended for oil change, tire rotation, cabin air filter, and a recall. The recall issue was as follows: 966 engine monitoring logic, 22-01-028H-1, caused by ecm update, 966 campaign, ecm update op code 10d021r9.3 - February: 24: Check engine light comes on, flashing, and unable to accelerate past 45-50 mph. - February 27: Return to dealer and bring in vehicle for check engine/no acceleration issue. - March 2: Pick up vehicle from dealer - March 8: Check engine light comes on again, flashing, and unable to accelerate past 45-50 mph. - March 9: Return to dealer and bring in vehicle for check engine/no acceleration issue. - April 5: Pick up vehicle from dealer - April 8: Check engine light comes on again, flashing, and unable to accelerate past 45-50 mph. - April 10: Return to dealer and bring in vehicle for check engine/no acceleration issue - April 25: Pick up vehicle from dealer - May 3: Check engine light comes on again, flashing, and unable to accelerate past 45-50 mph. - May 4: Return to dealer and bring in vehicle for check engine/no acceleration issue; car is still at dealer as of May 25 | Crash: No Fire: No | Unknown |
| May 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES | The contact owns a 2019 Hyundai Tucson. The contact stated that while his wife was driving at low speeds, pulling into a parking spot on an incline, the vehicle accelerated and failed to stop. Then the vehicle traveled through several 15-gallon pots with trees, a patio, elliptical machines, and a wooden fence. The driver veered to the left, went down a mountain approximately 30 feet, continued down the hill, and crashed into a pine tree where it came to a halt. The occupant in the front passenger seat sustained a concussion. The driver sustained injuries to her lip and medical attention was provided. There were no warning lights illuminated. The vehicle was towed to the police station. A police report was filed. There was no reported fire. The driver's side front and passenger side front air bags were deployed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who provided claim number 21135585, and had the vehicle inspected but indicated the brake pedal had not been depressed but no additional assistance was provided. The failure mileage was approximately 27,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 27,000 |
| May 2023 | ENGINE,FUEL/PROPULSION SYSTEM | Replaced catalytic converter been to the shop twice. It keeps having reoccurring issue of not wanting to accelerate, won’t go over 54, wont go over 2000 rpm, stalls and misfires. My neighbor has same model and year and just had to replace catalytic converter as well. | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | My car is burning oil at an abnormal fast rate. I have taken it in to the dealership and they couldn't find the reason for the abnormal increase in oil burning rate. They couldn't find any leaking of oil. I am constantly putting in oil before the 3000 or 3 month oil change is due. If I don't the check engine light comes on and my oil is low. I haven't ran it out of oil but this worries me. Due to persistence from me the dealership replaced the oil sensor but that didn't change anything in regards to the amount of oil this car uses. This started in 2021. My warranty has since expired and I haven't been able to afford taking the car back and fourth to the dealership. I have had it looked at several times without a resolution. We ended up purchasing an extended warranty but that doesn't cover this apparently so we have wasted our money with that and still the problem isn't resolved. | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN,ENGINE | I’m traveling for work and I have only had to car 11 months. I have 52,000 miles on it and today tracking home my car engine light came on and my car wouldn’t shift through the hills in Missouri. It got so bad after 1 mile of the engine light flashing at me that I had to stop in a construction highway with one lane and stop all traffic to let my car cool down for almost 15 minutes and I started it up and it would not go over 10 miles a hour. With my flashers on I got off the next exit and ran a diagnostic at O’riley’s in St. James Missouri. My codes are reading CAMSHAFT IGNITION CONTROL (P000B) and IGNITION CONTROL MODULE COMBUSTION QUALITY INPUT SIGNAL (P1326) | Crash: No Fire: No | Unknown |
| May 2023 | VISIBILITY/WIPER | this is the third windscreen cracked due to stress crack, | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | We have been told by our local Hyundai dealership that the car is burning oil and is unsafe to drive. The dealership recommended a full engine replacement and put in the request to Hyundai HQ who denied the request. The dealership then told us that we need to drive the car for at least 4,000 miles and bring the car in for 24hr - 48hr testing every 1,000 miles. This is our primary family car and we have been told by our own mechanic and the dealership service center that the car is not safe to drive and could be a fire risk. Yet, Hyundai HQ is insisting that we do this oil consumption test and risk our lives and the lives of our children. | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | My engine is abnormally burning oil with no leaks. Hyundai dealership technicians have verified no leaks. Every 800-1000 miles driven, my oil is down to less than half, and I have to get an oil change. I've now gotten 4 oil changes in 4500 miles. | Crash: No Fire: No | Unknown |
| Apr 2023 | WHEELS,ENGINE,FUEL/PROPULSION SYSTEM | Car caught fire on the expressway. | Crash: No Fire: Yes | Unknown |
| Apr 2023 | SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM | *Inside of car smelt like urine upon start. Car went into limp mode. First trip to dealership, catalytic converter was replaced. After the 6th time to dealership for same issue, manufacture approved engine replacement. *The car went into limp mode which posed a safety risk to our family as well as other vehicles on the road. This happened twice while on the freeway and we could have been rear-ended due to unexpected reduced speed. This also happened twice while turning with oncoming traffic approaching. *The problem was reproduced as this happened 6 times before the manufacture would approve an engine replacement. *The dealership replaced all the fuel injectors. No change engine went into limp mode P1326 (failure code). *The dealership installed a new short block engine. *The engine smelling like urine appears to be the first symptom (catalytic converter failure and replaced). When the car went into limp mode the engine light flashes. P1326 (failure code). Urine smell occurred beginning in July 2022 at (23,926 miles). Car went into limp mode for the first time on September 23 (approximately 25,400). * Another issue we are now addressing not related to the above engine issues: Car fish-tales when you drive over any bump in the road. *The dealership is replacing both rear shock absorbers. They said both shocks were leaking fluid. *Car is very unstable and throws you around (like hydro-planning the pavement is dry). *No warning signs, just started happening. | Crash: No Fire: No | Unknown |