Complaint volume
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
368 consumer-submitted complaints on record for the 2019 Hyundai Tucson, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, service brakes, hydraulic, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 14 crash reports, 10 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 91 complaints, with an average reported failure mileage of 35,286 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
368 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CENTRAL AVENUE HYUNDAI (111 S CENTRAL AVE #1, HARTSDALE, NY 10530, (315) 816-3071) AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jan 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | RECEIVED RECALL NOTICE 20V-543 REGARDING THE ANTI-LOCK BRAKE SYSTEM MODULES IN EARLY NOVEMBER. MADE AN APPOINTMENT TO HAVE THE CORRECTIVE MEASURES TAKEN AND WAS TOLD THE PARTS WERE NOT AVAILABLE. I HAVE BEEN WAITING FOR OVER 2 MONTHS AND EVERY TIME I CALL THE DEALERSHIP AND MANUFACTURER, I'M TOLD PARTS ARE ON ORDER. HYUNDAI IS RISKING THE LIVES OF MY FAMILY AND PROPERTY BY NOT CORRECTING THIS ISSUE IN A TIMELY MANNER. WHY AREN'T PARTS AVAILABLE AND WHEN CAN MAR VEHICLE BE REPAIRED AS STATED IN THE RECALL NOTICE? AGAIN, I HAVE SPOKEN WITH CONSUMER ADVOCATES IN HYUNDAI AND WITH THE LOCAL DEALERSHIP WITH NO RESULTS. CAN YOU HELP OR IS THIS ANOTHER EXAMPLE OF NO ONE CARING ABOUT FIXING THE PROBLEM. | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS AVAILABLE. THE CONTACT CALLED BOB HOWARD HYUNDAI (613 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139; (405) 634-8900) WHERE IT WAS CONFIRMED THAT THE PART WAS AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB*DT*JB | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LESTER GLENN BUICK GMC (230 RTE 37 E, TOMS RIVER, NJ 08753, (732) 606-4182) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jan 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | RECALL 195 YET WE HAVE CONTACTED HYUNDAI CORPORATE AND 3 LOCAL DEALERSHIPS AND NO ONE HAS THE PART TO REPAIR. THIS IS AN IMPORTANT SAFETY RECALL THAT WE CAN'T GET REPAIRED. | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BUERKLE HYUNDAI (3350 HWY 61 N, ST PAUL, MN 55110) AND INVER GROVE HYUNDAI (1290 50TH ST E, INVER GROVE HEIGHTS, MN 55077) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jan 2021 | UNKNOWN OR OTHER,SERVICE BRAKES | MY CAR HAS A SERIOUS RECALL AND I HAVE BEEN TRYING TO GET IT FIXED FOR 2 MONTHS AND HYUNDAI KEEPS TELLING ME THEY DON'T HAVE THE PARTS. I FEEL 2 MONTHS IS TOO LONG NOT TO BE ABLE TO REPAIR MY CAR. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUPERIOR HYUNDAI NORTH (5665 DIXIE HWY, FAIRFIELD, OH 45014, (513) 870-9800) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES | I RECIEVED A RECALL ON MY 2019 HYUNDAI TUCSON BUT THE DEALERSHIP TELLS ME THEY ARE UNABLE TO GET THE PART TO FIX IT. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES | HYUNDAI ISSUED A RECALL OCTOBER 9, 2020 AND IS REFUSING TO PROVIDE PARTS TO THE DEALER. WHEN I CALL HYUNDAI THEY TELL ME THEY HAVE NO INFORMATION ABOUT WHEN THE PART WILL BE AVAILABLE. RECALL 195 | Crash: No Fire: No | 7,000 |
| Dec 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | RECEIVED NOTICE OF RECALL CAMPAIGN 195 ON NOV 11TH AND IMMEDIATELY MADE AN APPOINTMENT WITH HYUNDAI DEALERSHIP FOR NOV 16TH. ON NOV 16TH AT 10:13AM,I RECEIVED A TEXT MESSAGE FROM THE SERVICE DEPARTMENT SAYING THE PART FOR RECALLWAS NOT IN AND I CANNOT GET THE SERVICE COMPLETE. I CALLED THE SERVICE DEPARTMENT IMMEDIATELY AND ASKED WHEN THE PART WOULD COME IN AND I WAS TOLD THAT THEY WERE NOT SURE. IT IS NOW DEC 26TH AND THE PART IS STILL NOT IN AND HYUNDAI CUSTOMER CARE OR THE DEALERSHIP DOES NOT KNOW WHEN. I HAVE HAD TO PARK MY CAR OUTSIDE OF MY GARAGE BECAUSE THE RECALL MAY CAUSE AN ENGINE COMPARTMENT FIRE. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES | THE CONTACT STATED HIS VEHICLE IS NOT SAFE TO BE DRIVING .THE CONTACT STATED HE IS AFRAID THAT IT MAY CATCH FIRE.THE DEALER HAS BEEN CONTACT ABOUT THE SITUATION. | Crash: No Fire: No | Unknown |
| Dec 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | HYUNDAI IS REFUSING TO FIX NHTSA RECALL# 20V543000 CLAIMING THERE IS AN UNAVAILABILITY OF PARTS. THIS RECALL, LEFT UNFIXED, PRESENTS A FIRE HAZARD. I CALLED HYUNDAI CUSTOMER CARE ON 12/19/2020 AND WAS INFORMED THEY "DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE". | Crash: No Fire: No | Unknown |
| Dec 2020 | UNKNOWN OR OTHER | RECALL NOTICE RECEIVED ON 11/12/20, I CALLED FOR AN APPOINTMENT ON 11/14/20 AND THEY SAID THAT THEY WILL CALL ME WHEN PARTS ARE AVAILABLE. NO CALL RECEIVED, SO I CALLED BACK ON 12/18/20 AFTER OVER A MONTH AND THEY SAID THEY WILL CALL BE BACK WHEN PARTS ARE IN WITHIN 2 TO 3 WEEKS. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES | THIS VEHICLE IS SUBJECT TO NHTSA RECALL #20V-543. LOCAL DEALERS ARE UNABLE TO GET THE PARTS TO CARRY OUT THE REQUIRED REPAIRS. THIS IS A FIRE HAZARD AND SHOULD BE QUICKLY REPAIRED. WAITING ABOUT A MONTH SO FAR FOR PARTS. PLEASE REQUIRE HYUNDAI TO CARRY OUT NEED REPAIR IN A TIMELY MANNER. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, AIR | 2019 HYUNDAI TUSCON. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. *JS | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK CASE HYUNDAI (3180 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1584) AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.*DT*JB | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471) WAS CONTACTED ON SEVERAL OCCASIONS AND EACH TIME THEY CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DUELL'S EVANSVILLE HYUNDAI (4400 E. DIVISION ST, EVANSVILLE, IN 47715; (812) 473-4400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED UNIVERSAL HYUNDAI (12801 S. ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837; (321) 418-3733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO JOE HOLLAND CHEVROLET (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303) AND WAS REJECTED TO BE SERVICED DUE TO PARTS NOT BEING AVAILABLE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED AND SHE WAS CONCERNED FOR HER SAFETY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | 37,000 |
| Dec 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | MY CAR IS NEEDED FOR A RECALL. ACCORDING TO THE MAIL THAT WAS SENT OUT FROM HYUNDAI MOTOR AMERICA, IT IS A VERY SERIOUS RECALL. I CALLED MY LOCAL HYUNDAI DEALER THE DAY I RECEIVED THE MAIL, WHICH WAS 11/30/2020. I WAS TOLD THAT THEY WOULD CALL ME BACK TO SCHEDULE AN APPOINTMENT ONCE THE PART IS IN. PER LETTER IN MAIL-"OWNERS SHOULD PARK THEIR VEHICLE OUTSDE UNTIL THE RECALL REPAIR IS COMPLETED" I CALLED MY DEALERSHIP AGAIN TODAY, 12/7/2020 AND WAS TOLD THAT THERE IS NO STATUS ON THE ABS MODULES.....NOTHING FURTHER TO ENSURE ME THEY ARE DOING EVERYTHING THEY CAN TO GET THIS RESOLVED, QUICKLY. IT IS NOT PRACTICAL FOR ME TO PARK MY CAR FOR DAYS/WEEKS WAITING FOR A RECALL. I HAD A VERY BAD EXPERIENCE WITH A PREVIOUS CAR I OWNED AND RECALLS AND DEEPLY DO NOT APPRECIATE THE LAZY, UNINTERESTED, 'NOT-MY-PROBLEM', NONCHALANT ATTITUDE WHEN IT COMES TO MY FAMILY AND I'S SAFETY. THESE PARTS NEED TO GET SHIPPED OUT ASAP AND THE DEALERSHIPS NEED SOME SORT OF TIMEFRAME TO TELL THEIR CUSTOMERS. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT KING HYUNDAI (1399 S. FEDERAL HWY, DEERFIELD BEACH, FL 33441) INFORMED HIM THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND A CASE WAS FILED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Dec 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SCHIMMER HYUNDAI (911 SHOOTING PARK RD, PERU, IL 61354, (815) 224-4500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Dec 2020 | UNKNOWN OR OTHER | I HAVE BEEN CONTACTING MULTIPLE DEALERSHIPS IN MY STATE TO FIX THE RECALL BUT THEY ALL KEEP REPORTING THAT THE PARTS ARE ON 'NATIONAL BACK STOCK'. I HAVE NOTICED SOME SIGNS RECENTLY, POSSIBLY DUE TO THE RECALL, SUCH AS A BRIEF 'YANKING' NOISE WHEN FIRST STARTING THE CAR AND ALSO A BRIEF NOISE COMING FROM MY GLOVE DEPARTMENT WHENEVER I TURN CLIMATE ON. REGARDLESS, IF SOMETHING HAPPENS TO ME, OTHER DRIVES, OR MY CAR THEN I WILL BE REIMBURSED. I SHOULD HAVE A RENTAL TO DRIVE. THIS IS TOO DANGEROUS. THE RECALL STATES THAT THE ENGINE WILL CATCH FIRE FOR GOODNESS SAKES. | Crash: No Fire: No | Unknown |