Complaint volume
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
368 consumer-submitted complaints on record for the 2019 Hyundai Tucson, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, service brakes, hydraulic, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 14 crash reports, 10 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 91 complaints, with an average reported failure mileage of 35,286 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
368 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2021 | ENGINE | The vehicle could not pass safety and emission inspection, check engine lights on (Catalyst System Efficiency) the vehicle has only 45000 mileage, apparently has deficiency on Catalyst System) | Crash: No Fire: No | Unknown |
| May 2021 | ELECTRICAL SYSTEM | IN SEPT. 2020 I RECEIVED A RECALL NOTICE ON MY 2019 HYUNDAI TUCSON. I IMMEDIATELY CALL AND WAS PUT ON A WAITING LIST TO GET IT FIXED.. HERE IT IS 8 MONTHS LATER AND STILL DO NOT HAVE MY CAR FIXED. I KEEP DOING FOLLOW UPS ON MY CAR AND JUST GET THE RUN AROUND. I HAVE KEPT NOTES EACH TIME IVE CALLED THE DEALERSHIP(PARTS DEPT) AND THE RESPONSES THEY'VE GIVEN ME AND THE LAST ONE THEY LIED TO ME. MY DEALERSHIP IS IN CLEVELAND TN(GREY EPPERSON HYUNDAI)..1ST CALL-GOT ON WAITING LIST; 2ND CALL-WAS TOLD THEY HAD SOME PARTS IN BUT THEY HAD TO GO ON THE CARS WAITING TO BE SOLD; 3RD CALL-WAS TOLD THEIR SYSTEM HAD BEEN HACKED AND THEY COULDNT SEE WHAT THEY HAD; 4TH CALL-PARTS GUY HAD NO IDEA WHAT I WAS TALKING ABOUT AND REFERED ME TO SOMEONE NAME RANDY. HE PROCEDED TO TELL ME OH THEY HAD PLENTY OF PARTS BUT WHEN I ASKED HIM WHY NO ONE HAD CALLED ME THEN HE COULDNT SAY. HE THEN SCHEDULED ME FOR AN APPT FOR MAY5, 2021 @2:30.MY HUSBAND AND I DRIVE OVER AN HOUR FOR THE APPT ONLY TO BE TOLD BY THE TWO GIRLS IN THE PARTS DEPT THAT THEY DID NOT HAVE IN THE PARTS/KITS FOR MY VEHICLE AND THEY DIDNT KNOW WHY THE GUY(RANDY) TOLD ME THEY DID. I'M REALLY FURIOUS WITH THIS PLACE RIGHT NOW AN WILL NEVER BUY FROM THEM AGAIN. DONT KNOW WHERE ELSE TO TURN? | Crash: No Fire: No | Unknown |
| May 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630, (916) 293-4760) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| May 2021 | SERVICE BRAKES | A RECALL NOTICE FROM HYUNDAI WAS ISSUED LAST FALL AND WE IMMEDIATELY CONTACTED THE DEALER TO GET THE REPAIR DONE. WE WERE TOLD THEY DIDN'T HAVE THE PART AND IT WAS ON ORDER. SIX MONTHS LATER AND MULTIPLE CALLS AND MESSAGES TO TWO DIFERENT DEALERSHIPS AND OUR CAR SITS IN THE DRIVEWAY UNREPAIRED. HOW LONG IS REASONABLE TO GET A RECALL REPAIR AND AT WHAT POINT ARE WE OWED COMPENSATION FOR A VEHICLE WE SHOULD NOT BE DRIVING BECAUSE IT CAN CATCH FIRE? WHO DO WE CONTACT TO GET THIS REPAIR COMPLETED. THIS IS UNACCEPTABLE. | Crash: No Fire: No | Unknown |
| Apr 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT PHIL LONG HYUNDAI OF MOTOR CITY (LOCATED AT 170 W MOTOR WAY, COLORADO SPRINGS, CO 80905, (719) 453-0549) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Apr 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471, (352) 815-2533) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Apr 2021 | SERVICE BRAKES | WE RECEIVED A RECALL NOTICE FROM HYUNDAI LAST FALL AND IMMEDIATELY CONTACTED THE DEALER TO GET THE REPAIR. MADE AN APPOINTMENT AND TOOK THE CAR FOR WORK TO BE TOLD THEY DIDN'T HAVE THE PART. SEVEN MONTHS LATER AND MULTIPLE CALLS AND MESSAGES AND OUR CAR SITS IN THE DRIVEWAY UNREPAIRED. HOW LONG IS REASONABLE TO GET A RECALL REPAIR AND AT WHAT POINT ARE WE OWED COMPENSATION FOR A VEHICLE WE SHOULD NOT BE DRIVING BECAUSE IT CAN CATCH FIRE? WHO DO WE CONTACT TO GET THIS REPAIR COMPLETED. | Crash: No Fire: No | Unknown |
| Apr 2021 | SERVICE BRAKES, AIR | 2019 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ABS RECALL. *LD THE CONSUMER STATED THE PARTS TO COMPLETE THE RECALL WERE UNAVAILABLE. *JS | Crash: No Fire: No | Unknown |
| Apr 2021 | UNKNOWN OR OTHER | I WAS LOOKING UP TO SEE IF MY CAR HAD ANY RECALLS. BECAUSE, MY OTHER CAR JUST HAD ONE. I JUST BOUGHT THIS CAR AND SURPRISE THEY DID KNOW IT HAD A RECALL .I BOUGHT IT USED MAY BE THAT'S WHY BUT IT'S REGISTERED I JUST WANT A RECALL CARD SO THE PROBLEM CAN GET FIX NOW THAT I KNOW. THANK GOODNESS NO ACCIDENT JUST WANT RECALL CARD TO FIX PROBLEM THANK YOU. | Crash: No Fire: No | Unknown |
| Apr 2021 | SERVICE BRAKES | VEHICLE WAS RECALLED IN SEPTEMBER. MADE APPOINTMENT FOR RECALL REPAIR IN NOVEMBER. APPOINTMENT WAS CANCELED DUE TO THE PART NOT BEING AVAILABLE. MADE ANOTHER APPOINTMENT IN EARLY FEBRUARY AND THAT WAS THE SAME STORY. | Crash: No Fire: No | 5,000 |
| Apr 2021 | SERVICE BRAKES | MY VEHICLE IS RECALLED TO FIX MY ABS. HAVE CALLED THE HYUNDAI DEALER (WEISNER) TWICE (MARCH 17TH AND APRIL 6TH) TO ARRANGE APPOINTMENT TO REMEDY THE PROBLEM. THEY SAY ON EACH OCCASION, THEY ARE WAITING FOR PARTS TO BE DELIVERED. AM WAITING FOR THEIR CALL TO BRING IN MY VEHICLE. | Crash: No Fire: No | Unknown |
| Apr 2021 | SERVICE BRAKES | TOOK THE VEHICLE TO GET THE SUBJECT 195 ( 20V543000) RECALL PERFORMED. UPON ARRIVING TO HALL HYUNDAI IN NEWPORT NEWS, THEY INFORMED ME THAT PARTS WERE NOT AVAILABLE. I PREVIOUSLY ASKED THEM UPON MAKING THE APPOINTMENT IF THEY HAD PARTS IN STOCK. THEY ASSURED ME THEY DID. PRIOR TO THIS, I ATTEMPTED TO HAVE THE RECALL PERFORMED AT PEARSON HYUNDAI IN RICHMOND, VA ON TWO SEPARATE OCCASIONS. I CALLED THE SERVICE DEPARTMENT A COUPLE WEEKS PRIOR TO THE APPOINTMENTS TO ENSURE THEY HAD PARTS, EACH TIME I WAS TOLD THEY DID. HOWEVER, UPON ARRIVING EACH TIME THE INFORMED ME THEY HAD NO PARTS. I WAS ALSO TOLD BY A PARTS WORKER THAT THE DEALERSHIP WAS PUTTING ANY NEW PARTS RECEIVED INTO THE VEHICLES ON THE LOT SO THEY CAN BE SOLD. THIS VEHICLE REMAINS A SAFETY CONCERN SINCE MULTIPLE DEALERSHIPS DO NOT HAVE THE PARTS TO REPAIR. | Crash: No Fire: No | 15,400 |
| Mar 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT LEASED A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CLASSIC HYUNDAI (8460 TYLER BLVD, MENTOR, OH 44060;(440) 266-6777) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ADDED TO THE WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HYUNDAI OF NEW PORT RICHEY (3936 US-19, NEW PORT RICHEY, FL 34652) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES | RECEIVED SAFETY RECALL LETTER NHYSA 11/2020 RECALL NUMBER 20V-543 STATING MY CAR HAS FAULTY ANTI-LOCK BRAKE SYSTEM("ABS")DEALER STATES THEY WILL INSTALL THE NECESSARY PARTS TO CORRECT DEFECT. TO DATE 3/24/21 HAVE NOT BEEN CONTACTED TO MAKE CORRECTION. I HAVE CONTACTED THE DEALER ON THE FOLLOWING DATES: 11/10/20, 12/11/20, 1/11/21, 1/12/21, 3/25/21. I HAVE BEEN CONTINUALLY TOLD THE PART IS ON BACK ORDER. THE LETTER STATES THERE IS A RISK OF AN ELECTRICAL SHORT RESULTING IN AN ENGINE COMPARTMENT FIRE. WHAT RECOURSE DO I HAVE TO REMEDY THIS PROBLEM AND SECURE MY SAFETY? | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. DELRAY HYUNDAI (541 NE 6TH AVE, DELRAY BEACH, FL 33483, (561) 265-0000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BUTLER HYUNDAI (5000 CRATER LAKE AVE, MEDFORD, OR 97504) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT ATTEMPTED TO SCHEDULE A RECALL REPAIR SERVICE WITH GLOBAL HYUNDAI (1099 US-22, NORTH PLAINFIELD, NJ 07060) HOWEVER, THE DEALER CONFIRMED THAT THE CONTACT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ATLANTIC HYUNDAI (193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES | I WAS SENT A RECALL NOTICE BY HYUNDAI AND I SCHEDULED THE SERVICE APPOINTMENT WITH A LOCAL DEALERSHIP AS DIRECTED. WHEN I SHOWED UP FOR MY APPOINTMENT I WAS TOLD THERE WAS "NO FIX" YET. | Crash: No Fire: No | Unknown |
| Mar 2021 | UNKNOWN OR OTHER | I WAS ADVISED ON 9/12/2020 THAT MY HYUNDAI TUSCON HAD A RECALL FOR ABS/ANTILOCK BRAKE MODULE, I CALLED MY LOCAL DEALER AND THEY SAID I WOULD BE NOTIFIED ONCE PARTS CAME IN. IN NOVEMBER I WAS CONTACTED BY HYUNDAI THAT I SHOULD KEEP MY VEHICLE PARKED OUTSIDE AWAY FROM BUILDINGS DUE TO RISK OF FIRE. I AGAIN CALLED DEALER AND PARTS WERE STILL ON ORDER. I PERSONALLY WENT TO DEALERSHIP IN JANUARY AND STILL NO PARTS AND WAS TOLD I AM ON WAIT LIST. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND I HAVE GIVEN MORE THEN ENOUGH TIME TO HAVE THIS FIXED. I WANT TO TERMINATE MY LEASE SINCE I DO NOT WANT TO CONTINUE PAYING FOR A VEHICLE I DO NOT FEEL SAFE DRIVING. | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES | HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2019-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE AN ENGINE COMPARTMENT FIRE CAN INCREASE THE RISK OF INJURY OR CRASH | Crash: No Fire: No | 11,000 |
| Mar 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH CENTRAL AVENUE HYUNDAI (111 S CENTRAL AVE #1, HARTSDALE, NY 10530, (315) 816-3071) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE IN REVERSE AS THE FIRST INITIAL DRIVING FOR THE DAY, THE VEHICLE FAILED TO STOP WITHOUT PLACING EXTENSIVE PRESSURE ON THE BRAKE PEDAL. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | 25,000 |
| Mar 2021 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COCONUT CREEK HYUNDAI (LOCATED AT 4960 N STATE RD 7, COCONUT CREEK, FL 33073, (888) 441-7737) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |