Complaint volume
154 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
154 consumer-submitted complaints on record for the 2019 Hyundai Sonata, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
154 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, exterior lighting, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 8 crash reports, 5 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 43 complaints, with an average reported failure mileage of 42,537 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
154 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2023 | ENGINE | After a year of issues, burning oil, changing spark plugs, my engine is dead. Hyundai has ignored issues and many times refused to pay for oil, parts, etc passing all costs to me. I have a loan of 15k and no car. Called and emailed their case management team—no help, no reimbursements. I have no equity-No property left. This was my only mode of transportation. Due to their slowness, I had to buy a new car and spend money I was not scheduled to spend. The financial stress and lack safety and unprofessional manner from Hyundai is at a new level-ridiculous. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,ENGINE | car was jerkikg yesterday and now it wont start | Crash: No Fire: No | Unknown |
| Jul 2023 | STRUCTURE | Paint code WW8. Paint peeling from trunk and other areas of car. Have also seen numerous Hyundai and Kias around Jacksonville, FL with the same and often severe paint peel. Needs recall and HYUNDAI to fix. | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE | The contact owns a 2019 Hyundai Sonata. The contact stated that while driving at approximately 70 MPH, the vehicle inadvertently revved and decelerated to 40 MPH while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that timing chain had failed and the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The contact then stated that occasionally she needed to add engine oil between oil changes. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case number was provided. The failure mileage was approximately 220,000. | Crash: No Fire: No Towed | 220,000 |
| Jul 2023 | FUEL/PROPULSION SYSTEM | Car has issues with fuel pump with only 64k miles. I was told by Hyundai that I need a new fuel pump. With such low mileage this appears most likely to be a manufacturing defect. Hyundai Sonata has had recall issues regarding this part in the past. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The issue is UNKNOWN. On may 23,2023 I exited my car… maybe less than 10 minutes returned to car to go on with my day pressed the start button and it burst into flames. | Crash: No Fire: Yes | Unknown |
| Jun 2023 | POWER TRAIN,ENGINE | Car consumes excessive oil – one quart about every 500-700 miles. This has caused sludge in the engine and the car hesitates significantly on starting from a stopped position and now hesitates even at highway speeds. This has become a definite safety issue. If the car stalls it is only a matter of time before I am hit by another driver. The dealer first stated the oil consumption was fine IF it was one quart every 1,000 miles and that no repairs would be needed. My car is consuming almost double that amount of oil. Dealership agreed to look at it; stated the car needs a new engine. Hyundai refused to even do an oil consumption test, let alone repair/replace the engine. The “sludge” in the oil that Hyundai states was present is a result of the oil consumption (even the dealer service department verbally agreed). I’m literally putting new oil in it about once a week! There is no possibility this would NOT cause sludge. In addition, dealership said to expect the engine to fail fairly soon. Hyundai claims the car was not maintained properly; however, that is untrue. I’ve submitted records to them that I had. The warranty has no requirement that the oil must be changed or maintained by a certain individual or company. Without a new engine, the car will continue to hesitate and will eventually fail. Hesitation (and especially engine failure) subjects me to a much higher possibility of a crash causing injury or death to myself or someone else. Hyunadai should absolutely recall the thousands of vehicles having this exact same issue. | Crash: No Fire: No | Unknown |
| Jun 2023 | EXTERIOR LIGHTING | There was no specific "incidence" to report. This is an on-going issue for a long time. Low beam headlights do not illuminate the road sufficiently for safe driving. Have had it to the dealer to insure the lights are adjusted to spec, but it was no better. Asked that they raise the beams; while a little better isibility, oncoming traffic was blinded and flashing me to lower the beams. Had the lights adjusted back to spec. I am now afraid to drive it at night in unlit areas - you just cannot see the road and easily outrun the reach of these poor lights. | Crash: No Fire: No | Unknown |
| Jun 2023 | ENGINE | The contact owns a 2019 Hyundai Sonata. The contact stated that oil was leaking onto the ground from underneath the vehicle. The vehicle was taken to an independent mechanic and stated that the drain plug needed to be replaced. The drain plug was replaced but the failure recurred almost immediately. The vehicle was taken to the dealer and the contact was informed that the oil pan was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. No additional assistance was provided. The failure mileage was 49,000. | Crash: No Fire: No | 49,000 |
| May 2023 | ENGINE | 2019 Sonata is using/burning oil at about a quart every 600-800 miles. We are checking and adding oil constantly. Car is sluggish, especially when accelerating from a stop. | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | I noticed the problem when my change oil light started coming on several thousands miles before my oil change was due. I checked the oil and it was very very low. Much lower that it should have been at that point during the maintenance period. We added oil thinking maybe something had happened with the previous oil change. Made it to the next round of maintenance and a few thousand miles into that one, same thing. Oil light came on again. Extremely low oil levels. I called the dealership where I had purchased the car - I am the original owner - and they requested me to bring it in for an oil consumption test. It was an immediate request. No other questions were asked. After the dealership kept my car for 2 1/2 weeks we get a call that the "valve" was full of "oil sludge" and were accused of "maintenance neglect", although we can produce records, and due to that Hyundai Corporate said our warranty would not cover it and repairs will not be covered. We would be held financially responsible for a brand new engine. I declined the repair as we cannot afford the repairs at this time and told the dealership we will continue to monitor oil levels. | Crash: No Fire: No | Unknown |
| Apr 2023 | ENGINE,ENGINE AND ENGINE COOLING | A hairline crack from the engine oil drain plug causing leaking oil. This is a very common issue for this engine. Mine was present when the car was new. My local dealer claimed my car has run over something, which never happened. No dent or damages on the oil pan, just crack on the side of pan. This is very common issue for this engine. Low engine oil level will cause engine failure. | Crash: No Fire: No | Unknown |
| Apr 2023 | UNKNOWN OR OTHER,BACK OVER PREVENTION | This vehicle was bought brand new from West Broad Hyundai in Richmond , VA. I was financing this vehicle had it for almost two years before it was stolen. The police said it was a couple of teenagers. I lost thousands of dollars almost 2 years worth of car payments. I think Hyundai should be accountable because they nevar notified me these vehicles were easily stolen. I lost two years of car payments. I still owe 1,000 to Capital One because my insurance company didn’t fully payoff this loan. Please help: I lost allot of money had to come up with a down payment for a 2019 Hyundai Tucson. This vehicle has the same problem with it can be easily stolen. My information is Mary Chanberlain 6700 Veritas Way 1-B N Chesterfield 23234 804-2411844 | Crash: Yes Fire: No Injuries: 1 Towed | Unknown |
| Apr 2023 | ENGINE | The engine is burning the oil faster than normal. There are no oil leaks. Called the dealership and they said it’s an oil consumption. I got an oil change March 3,2023 and my oil pressure light came on last Friday April 14,2023 as I was driving I pulled over and there was completely no oil in the car. The dealership told me to top it off until they can look it at. I topped it off Friday with two quarts of oil that I purchased from auto zone. I checked my oil again on Yesterday April 18,2023 and the two quarts of oil I put in was completely black | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER | White paint bubbling up and chipping off of car. No abrasion beforehand. | Crash: No Fire: No | Unknown |
| Feb 2023 | ENGINE | Well below the 5000-mile mark for an oil change, multiple times between multiple oil changes my oil light would come on. I would be at a stop light and the oil light would come on as soon as I start going again. Checked the oil when I got home and there was barely any oil on the stick. Found hundreds if not thousands of complaints about the engine burning oil very fast in multiple Hyundai's and Kia's for almost a 10-year span. This has yet to be recalled by Hyundai, this is a very dangerous situation that if it continues going unnoticed, could cause death or serious injury. It is a known issue at Hyundai dealerships, and they will fix it if it's still under the 100,000-mile warranty, but only if you bring it up to them. Hyundai/Kia has yet to fix the problem or do a recall that has been across multiple models for 10 years. | Crash: No Fire: No | Unknown |
| Feb 2023 | ENGINE | The engine is leaking oil in my garage. The car has 50,000 miles and is constantly loosing oil. It is 100% dealer maintained, and is current on all scheduled service. | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING,ENGINE | The car was stolen, one of the vehicles that Hyundai manufactured without an Engine Immobilizer, making it very easy to steal. Consumers didn't know about this defect, because the corrupt automaker kept us in the dark. I'm fairly certain that by breaking the steering column to expose the port to start the car, that driving the speed limit or having control of the vehicle was on the thieves mind. The safety of my neighbors and anyone they were driving would have had their safety compromised. The vehicle is currently being repaired cosmetically. The Engine Immobilizer will not be installed by the body shop. It was inspected by a certified repair shop of State Farm. No warning lights were illuminated. | Crash: Yes Fire: No Towed | Unknown |
| Dec 2022 | AIR BAGS | The contact's uncle owns a 2019 Hyundai Sonata. The contact stated while his uncle was driving approximately 20 MPH and going over a speed bump, the driver's side front and side air bags deployed. The contact stated that the passenger’s side air bags did not deploy. The contact stated that his uncle saw the air bags warning light illuminated, but only after the air bags had deflated. The contact had taken the vehicle to a local dealer who did not want to diagnose the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000. | Crash: No Fire: No | 27,000 |
| Nov 2022 | ENGINE | 4500 miles after an oil change the oil drain plug fell out and oil leaked out resulting in an engine stalling. An oil warning light came on 7 minutes before the vehicle stalled on the highway. | Crash: No Fire: No | Unknown |
| Oct 2022 | ENGINE | The dates are backwards because of the most serious incident which put my safety at risk. On October 3, 2022, while driving on a busy interstate, in rush hour traffic all of a sudden my car began to stall, there was a rattling/knocking sound emitting from the car, I lost power, could not accelerate and my check engine light began to flash. This leads me to believe it was an engine malfunction or failure involving the engine after viewing various ?online complaints. This was a safety risk not only to myself but to others because there is a posted speed limit that must be maintained on major highways. Other drivers began honking their horns, which added more fear to the anxiety I was already experiencing. In retrospect, had a car not realized I had slowed could have hit my car, which could have resulted in fatal injuries to my infant son and I. There was a recall service campaign update 953, which is related to the knock sensor detection system, which was performed on my car in February 2020. Furthermore, on October 1, 2022 while driving a red oil lamp began to flash on my car. I pulled over on the side of the road, called my personal mechanic who then informed me to get someone to bring oil before driving from the location. Once my friend brought the oil, it took 5 quarts before the light stopped blinking and I was able to drive home. The next day, I saw what appeared to be dark colored oil on ground where my car was parked overnight. Subsequently, I took the car to inspect the leak, because Hyundai informed me nothing would be covered because I was just outside of my 60,000 mile warranty. While at the mechanic it was found that I had an oil leak emitting from a crack in my oil pan. Again, my personal mechanic advised I take my car to the dealer, which I had the car towed on October 5, still waiting for a response on the status of my car(10/8/2022) from Hyundai while paying for a rental out of my own pocket. | Crash: No Fire: No | Unknown |
| Sep 2022 | EXTERIOR LIGHTING | The contact owns a 2019 Hyundai Sonata. The contact stated that while driving at night at various speeds with the low beam headlights activated, there was a shadow reflecting on the roadway. The driver’s side headlight illumination was distorted. Additionally, it was difficult to keep the vehicle on the highway. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 26,200. | Crash: No Fire: No | 26,200 |
| Aug 2022 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Unknown. This has happened a couple times now. I am driving and the HEV light, engine light and battery light turn on, car won’t brake properly and almost cause me to hit other cars and will shut off on its own on the highway. It will accelerate on its own even when trying to brake. Extremely dangerous. | Crash: No Fire: No | Unknown |
| Aug 2022 | STEERING | In September 2021 my power steering went out at highway speed making it unsafe and difficult to steer. The power steering ECU was replaced. The same thing happen again in June 2022 this time more parts were replaced position / torque sensors and wiring harness. The same issue happened again in 8/2022 the steering wheel was jerking and trying to make corrections (I don't have lane keep assist on any type of steering assistance in my vehicle. This in an ongoing problem and I can't trust that the vehicle is sage | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | My vehicle was stolen from in front of my home. The "alarm" did not sound or go off at all. The area where my key should enter was removed, vandalized, and then an iphone charger was used to start my car via a USB port that is located somewhere within that area. Apparently, this is a tictok trend that has been in the works for a while and targets Hyundais.Yet, there has been no response from Hyundai to recall Sonatas or Elantras to remedy this issue. Now I am being forced to pay for repairs on a vehicle that was used for illegal activities and again have to place my family in. I do not feel safe in this situation and I am most likely privy to fall victim again until this issue is resolved. | Crash: No Fire: No | Unknown |