Complaint volume
227 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Ridgeline Complaints
227 consumer-submitted complaints on record for the 2019 Honda Ridgeline, grouped by component category.
227 Total complaints
8 Crash reports
2 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel system, gasoline, power train, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 2 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 60 complaints, with an average reported failure mileage of 30,704 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel system, gasoline, power train, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Ridgeline?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Ridgeline
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Ridgeline complaints?
8 Crash
2 Fire
7 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2019 Honda Ridgeline complaint categories?
FUEL SYSTEM, GASOLINE 34
POWER TRAIN 26
ENGINE 22
FUEL/PROPULSION SYSTEM 22
ELECTRICAL SYSTEM 19
STRUCTURE 15
BACK OVER PREVENTION 10
UNKNOWN OR OTHER 10
SERVICE BRAKES 9
VISIBILITY/WIPER 5
227 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2022 | ELECTRICAL SYSTEM | Unknown component - on two occasions, the truck's windows were all rolled down and the sunroof was opened - all on their own while the vehicle was parked. Safety issue - should this reoccur during a rainstorm, it will flood the truck. Issue has not been confirmed by dealer or others. Vehicle has not been inspected by manufacturer or others. No symptoms prior to the initial event. | Crash: No Fire: No | Unknown |
| Oct 2022 | POWER TRAIN | Transmission starts to surge during light acceleration between 35 and 45mph | Crash: No Fire: No | Unknown |
| Oct 2022 | BACK OVER PREVENTION | The contact owns a 2019 Honda Ridgeline. The contact stated that while attempting to reverse, the back-up camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000. | Crash: No Fire: No | 21,000 |
| Sep 2022 | BACK OVER PREVENTION | Backup camera no longer functions. I inspected cable harness and wires have broken. Honda dealer will not do anything. | Crash: No Fire: No | Unknown |
| Aug 2022 | BACK OVER PREVENTION | Four months after warranty expiration, the back up camera began malfunctioning - either not working at all (black screen when in reverse) or camera image stuck on "fish eye". The wiring harness between body and tailgate is clearly frayed, with copper wires showing some as severed and some as lacking insulation. Worried about backing up into/over pedestrian or bicycle. | Crash: No Fire: No | Unknown |
| Aug 2022 | BACK OVER PREVENTION | The backup camera no longer functions. When reversing you get a black screen. Exposed wires are visible in the hinge area of the tailgate coming from the camera. | Crash: No Fire: No | Unknown |
| Aug 2022 | BACK OVER PREVENTION | Backup camera intermittently worked for several weeks (working, black screen with yellow guides, radio instead of camera on center display). This was dependent on opening/closing tailgate. now it has stopped working completely for the last few months. From online research this appears to be a known wiring harness/broken wire issue. | Crash: No Fire: No | Unknown |
| Jul 2022 | BACK OVER PREVENTION | The wire to the backup camera were cut by the wear and tear from the opening of the tailgate. | Crash: No Fire: No | Unknown |
| Jul 2022 | STRUCTURE,VISIBILITY/WIPER | Hood is warped because of 3 years of it not latching properly. Recall did not fix the problem. According to the recall, if the hood is damaged they are supposed to replace it, which it is damaged. Honda Autonation 104 refuses to do so saying "this is normal" and I have provided Honda service people that will vouch for us. Provided photos and videos. Safety is put at risk for the driver and passengers along with other motorists if a failure happens and the hood fly's open at highway speeds it could cause death. Yes has been confirmed by dealer employees and and other service shops. The dealer managers refuse to even come look at the vehicle even when it is there at the dealer. First appeared 6 months after we bought the vehicle brand new from said dealer. Has been documented on many of our oil change visits. Still refuse to replace damaged/warped hood. To add to our frustration, Corporate Honda is also in agreement with the dealership. No one from the dealership or Corporate Honda has ever actually inspected the hood. This vehicle, 2019 Honda Ridgeline, has never been involved in any sort of accident and has been very well maintained and taken care of. | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | At 45k miles the transmission is surging at low speed. according to several honda forums, this is a very common problem cause by a bad torque converter. Mine is going to the dealership for repair Friday (I first have to pay $200 for transmission fluid flush/replacement) Even the guy at the dealerships new it was an issue (told me: "probably torque converter, seeing a lot of those"). vehicle is in great shape otherwise and has been babied the whole time. he says torque converter is covered only up to 60k miles. this needs to be a recall! | Crash: No Fire: No | Unknown |
| Jun 2022 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Rear Back-up camera cuts in and out. Upon inspection I could see Rear Tailgate wiring harness at tailgate hinge area is damaged( broken wires) . This is known issue with 2017-2019 Honda Ridgeline that the NHTSA is currently investigating. | Crash: No Fire: No | Unknown |
| Jun 2022 | ELECTRICAL SYSTEM | Back up camera wiring harness failure as a result of routing design within the the double action tailgate. 28,000 miles with camera failure | Crash: No Fire: No | Unknown |
| May 2022 | FUEL/PROPULSION SYSTEM | After a short trip; usually to shop, I get a gas smell inside the truck when I restart. Honda dealer could not duplicate. The smell sometimes is also under the hood. | Crash: No Fire: No | Unknown |
| May 2022 | BACK OVER PREVENTION | Rear backup camera does not work, not a fuse issue. As we are seniors and have come to rely on camera while backing up, small children (our grandchildren) and pedestrians (while shopping) are at risk. Dangerous safety risk. We should not have to pay for this repair which I consider a safety issue on such a new vehicle. | Crash: No Fire: No | Unknown |
| Apr 2022 | ELECTRICAL SYSTEM | Rear camera not working Called for service at dealership told to check wire a tailgate wires are broken | Crash: No Fire: No | Unknown |
| Apr 2022 | STRUCTURE,LATCHES/LOCKS/LINKAGES | The contact owns a 2019 Honda Ridgeline. The contact stated while driving at various speeds, the hood was shaking significantly. The contact stated upon opening the hood, he noticed that the hood latch was significantly loose. Additionally, the contact stated that there were gaps in the front seals of the hood, allowing air inside, which caused the hood to vibrate. The contact became aware that the VIN was included in NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The vehicle was taken to the dealer where the striker support plate was installed; however, the failure reoccurred while driving. The dealer was notified of the failure and informed the contact that the recall repair was not completed on the vehicle as no issues were found; however, the work order showed that the striker support plate was installed. The manufacturer was notified of the failure and informed the contact that the hood could not be replaced under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages) however, the manufacturer recall remedy notes stated that the hood could be completely replaced with a new part for free. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 52,000. Parts distribution disconnect. the only repair (striker support plate installation) that was done in regards to the recall. Despite the fact that consumer informed the dealer that she was still experiencing severe hood vibration at highway speeds, from the air entry through gaps between the hood and grill, which have caused the latch assembly to become extremely loose, the dealership has expressly told the consumer that they adhered to all the required guidelines when it comes to remedying this recall. | Crash: No Fire: No | 52,000 |
| Apr 2022 | STRUCTURE,LATCHES/LOCKS/LINKAGES | The contact owns a 2019 Honda Ridgeline. The contact stated while driving 65 MPH, he heard the hood vibrating. The contact stated no warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to the local dealer and had TSB #A17-083 completed. The contact stated he continued to hear the hood vibrating. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The vehicle was taken back to the local dealer and the recall repair was completed. The contact stated that he continued to hear the hood vibrating. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000. | Crash: No Fire: No | 35,000 |
| Apr 2022 | STRUCTURE | Driving at about 60-70mph the hood vibrates or shimmy's. The movement is enough to warrant slowing down in case is opened suddenly. There are no warning lights or messages when it happens. It occurs frequently. I have not visited the Honda dealer yet. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM | The backup camera stopped functioning due to a wiring defect. The backup camera is installed in the tailgate and wires go between the tailgate and the body on the driver's side. Due to a design defect, these wire are prone to wear, pinching, and being cut during normal operation of the tailgate. The copper in these wires on my truck is exposed and some wires are cut resulting in the backup camera no longer functioning. This creates a safety hazard for both the driver and other people, vehicles, etc. when the car is being backed up. This issue is being investigated on 2017-2018 Honda Ridgelines (NHTSA Action Number: PE22001) but is also occurring on 2019 models which are not currently included in the investigation. This problem first occurred on my truck less than one month and less than 1000 miles after the warranty expired. | Crash: No Fire: No | Unknown |
| Mar 2022 | UNKNOWN OR OTHER | The restraints for the OEM bed cover failed and could no longer be properly tightened. The restraints closest to the cab include a carriage bolt where the square in the head is inserted into the plastic body of the restrain to prevent rotation. A nut is spun on the bolt to tighten the restraint mechanism between the cover and a mounting point in the bed. The square in plastic body of the restraint stripped during normal use, allowing the carriage bolt to rotate which prevents the restraint from being properly tightened and the cover from being properly attached to the truck. Without proper restraint, the bed cover could come loose at highway speeds and pose a danger to other motorists. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | In March 0f 2021 the backup camera failed. I paid Balise Honda $364.12 to replace the failed backup camera. Now on March 23, 2022 the camera has failed a second time. This backup camera is part of Honda's safety package, and Honda must correct this issue. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM | While opening the swinging tailgate, I noticed a rubbing sound. I closed the tailgate and opened it the standard method and noticed that the wire harness for the backup camera was out of the plastic holder/elbow and the outer harness shield had separated with the actual wires visible. I searched online and discovered this site: https://www.ridgelineownersclub.com/threads/2017-2020-broken-tailgate-harness-causes-backup-camera-failure.217776/page-10. Apparently this is a known issue and if I had not discovered it, the wires most likely would have been severed rendering the backup camera inoperative. I brought the truck to the dealership and they confirmed the problem and mentioned that they have replaced multiple wire harnesses on other Ridgelines with the same issue. The dealership was unsure why there isn’t a recall or at least a TSB. I noted that the replacement part number is the same as the original and am concerned that this issue will again arise in the future. The truck had just under 28,000 miles when this issue was discovered. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM | Backup camera has stopped working. I can see cables that have been damaged because of a poorly designed cable harness routing through the Ridgelines 2 way opening tail gate. There are hundreds of posts regarding this defect (https://www.ridgelineownersclub.com/threads/2017-2020-broken-tailgate-harness-causes-backup-camera-failure.217776/page-20) The backup camera is completely useless now and with the Ridgeline's higher truck bed (due to the "trunk" funtion), it is very difficult to see when backing up and makes the vehicle much more likely to be involved in a backing up accident. | Crash: No Fire: No | Unknown |
| Mar 2022 | STRUCTURE | The contact owns a 2019 Honda Ridgeline. The contact stated that while passing semi- trucks on the highway traveling the opposite direction, the hood lifted up and vibrated. The vehicle was taken to the local dealer but it was unknown if the vehicle was diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 0. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM | With normal use of the dual action tailgate, the wiring harness for the backup camera becomes pinched repeatedly causing the jackets around the wires, the wires and the wire protection to break, resulting in the backup camera being inoperable. This seems to happen just outside of the warranty and requires that the wires are cut and new wire soldered in or complete replacement of the wiring harness from the tailgate to the cab. | Crash: No Fire: No | Unknown |