Complaint volume
841 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Pilot Complaints
841 consumer-submitted complaints on record for the 2019 Honda Pilot, grouped by component category.
841 Total complaints
13 Crash reports
5 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, electrical system, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 5 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 185 complaints, with an average reported failure mileage of 33,864 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, electrical system, fuel system, gasoline?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Pilot complaints?
13 Crash
5 Fire
11 Injury
0 Fatality
19 Towed
8 Medical attention
What are the most common 2019 Honda Pilot complaint categories?
ENGINE 90
ELECTRICAL SYSTEM 87
FUEL SYSTEM, GASOLINE 70
UNKNOWN OR OTHER 70
FUEL/PROPULSION SYSTEM 61
POWER TRAIN 39
ELECTRICAL SYSTEM,ENGINE 37
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 29
FORWARD COLLISION AVOIDANCE 25
BACK OVER PREVENTION 21
841 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2021 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STABILITY ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER OCEAN HONDA (8442 US-19, PORT RICHEY, FL 34668, (727) 312-0759) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT STATED SHORTLY AFTER, THE DVD PLAYER FAILED TO TURN OFF AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE BATTERY WAS REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V439000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM) AND 20V440000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION). THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE SPEEDOMETER WAS INOPERABLE. THE CONTACT PERFORMED A HARD RESET AND RECONNECTED THE BATTERY AND THE SPEEDOMETER OPERATED AS DESIGNED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. | Crash: No Fire: No | 5,000 |
| Feb 2021 | ELECTRICAL SYSTEM | THE TOUCHSCREEN UNIT ON THIS CAR, WHICH CONTROLS THE ENTIRE VEHICLE AND CONTAINS THE BACKUP CAMERA, NAVIGATION, AND ALL SAFETY CONTROLS HAS NOT WORKED CORRECTLY SINCE THE DAY I BOUGHT IT BRAND NEW. THE TOUCHSCREEN FREEZES WHILE DRIVING AND CANNOT BE USED FURTHER WITHOUT PARKING THE CAR, TURNING OFF THE ENGINE, OPENING THE DRIVER'S DOOR, AND THEN RE-STARTING THE VEHICLE. THIS USUALLY, BUT NOT ALWAYS, RESETS THE TOUCHSCREEN UNTIL THE NEXT TIME IT HAPPENS. THE CAR HAS BEEN TO THE HONDA DEALER EIGHT TIMES FOR THIS PROBLEM, AND THEY CANNOT FIX IT DESPITE HAVING WORKED DIRECTLY WITH HONDA SUPPORT TECHNICIANS. THEY HAVE REPLACED NUMEROUS WIRING HARNESSES AND DONE SOFTWARE UPDATES. ALL RECALL REPAIRS HAVE BEEN PERFORMED ON THE CAR BY THE DEALER, INCLUDING THE TWO RECALLS IN LATE 2020 THAT WERE INTENDED TO ADDRESS THESE VERY ISSUES, AND THE PROBLEM REMAINS. THE MOST RECENT INSTANCE WAS FEBRUARY 15, 2021. I SENT A CERTIFIED LETTER TO AMERICAN HONDA MOTOR CORP., TORRANCE, CA ON SEPTEMBER 10, 2020 (AND RECEIVED USPS CONFIRMATION OF DELIVERY) DESCRIBING THESE ISSUES AND ASKING THEM TO TAKE THE CAR BACK. HONDA DID NOT RESPOND TO MY CERTIFIED LETTER. A COPY IS ATTACHED. | Crash: No Fire: No | 15,000 |
| Jan 2021 | UNKNOWN OR OTHER | TRANSMISSION HAS A HARD SHIFTING LOOSE POWER WHEN ACCELERATING SLIPPING GEAR I TELL THE DEALER THEY SAID I NEED TO WAIT OR GET WORSE BEFORE IT NEEDS TO FIXED | Crash: No Fire: No | 12 |
| Jan 2021 | BACK OVER PREVENTION | TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE REAR CAMERA DISPLAY PANEL TURNED OFF AND ON CAUSING A VISIBILITY HAZARD WHILE REVERSING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GARDENA HONDA LOCATED AT 15541 S WESTERN AVE, GARDENA, CA 90249 AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V440000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. | Crash: No Fire: No | 100 |
| Jan 2021 | ELECTRICAL SYSTEM | 2019 HONDA PILOT SUV. CONSUMER WRITES IN REGARD TO NHTSA RECALL NUMBER 20V-439 AND 20V440, SOFTWARE PROGRAMMING ERRORS-REAR VIEW CAMERA IMAGE MAY NOT DISPLAY. *AS THE CONSUMER STATED AS A RESULT OF THE CAMERA IMAGE NOT BEING DISPLAYED, THE CONSUMER HIT AND DAMAGED THE SIDE REARVIEW MIRROR. THE MANUFACTURER WAS NOTIFIED AND DECLINED TO OFFER ANY ASSISTANCE. *JS | Crash: No Fire: No | Unknown |
| Dec 2020 | UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | THE INFOTAINMENT SYSTEM MALFUNCTIONS AND BACK-UP CAMERA DOESN'T WORK. THE ENTIRE SYSTEM CONCERNING THE SAFETY FEATURES DOESN'T WORK WHEN THE INFOTAINMENT SYSTEM MALFUNCTIONS. WE HAVE TAKEN OUR CAR TO HAVE THE ISSUE REPAIRED MULTIPLE TIMES, BUT NOTHING THE DEALERSHIP HAS DONE HAS PROVIDED A PERMANENT FIX. THIS HAPPENS SPORADICALLY WHETHER THE CAR IS STATIONARY OR IN MOVEMENT. THIS HAS BEEN ONGOING SINCE WE PURCHASED THE CAR IN JANUARY 2019. | Crash: No Fire: No | Unknown |
| Dec 2020 | UNKNOWN OR OTHER | I BOUGHT A USED 2019 HONDA PILOT TOURING AWD FROM GILLMAN HONDA IN FORT BEND, TX IN THE SUMMER OF 2020 AND AS OF THE LAST 2 MONTHS HAVE EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM WHERE THE SCREEN GOES COMPLETELY BLACK WHILE DRIVING. I GET AN ERROR MESSAGE SAYING THAT NETWORK HAS BEEN LOST AND EVENTUALLY THE SYSTEM REBOOTS OVER TIME BY ITSELF. THERE IS A CLASS ACTION LAWSUIT GOING ON WITH THIS AS A KNOWN ISSUE FOR MANY OWNERS AND NONE OF THAT WAS SHARED PRIOR TO BUYING THE VEHICLE. | Crash: No Fire: No | 33,250 |
| Oct 2020 | POWER TRAIN | UNEXPECTED MOVEMENT: INCIDENT #1. CAR PARKED ON LEVEL PAVEMENT IN PARK GEAR BUT MANUAL BRAKE NOT SET. I PRESSED BRAKE AND STARTED THE ENGINE. THEN LIFTED FOOT FROM BRAKE (WHILE CAR IS STILL IN PARK) AND THE BODY MOVED FORWARD 6-8 INCHES BEFORE I COULD REAPPLY THE BRAKES. INCIDENT #2 CAR PARKED IN PARK FACING STEEPLY DOWNHILL. ENGINE RUNNING WITH GEAR IN PARK. PRESSED REVERSE BUTTON AND LIFTED FOOT FROM BRAKE BUT BEFORE I COULD HIT THE GAS, THE CAR ROLLED FORWARD DOWNHILL ABOUT TWO FEET BEFORE I COULD REAPPLY THE BRAKE. ONCE THE BRAKE STOPPED THE CAR THEN THE REVERSE GEAR ENGAGED AND I WAS ABLE TO GO FROM BRAKE TO GAS PEDAL WITHOUT ROLLING. | Crash: No Fire: No | 13,000 |
| Oct 2020 | UNKNOWN OR OTHER,SERVICE BRAKES | WHILE DRIVING DURING THE DAYTIME ON A ROAD WITHOUT ANY OTHER VEHICLE IN FRONT OF ME OR BEHIND ME, MY CAR'S AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED ON ITS OWN WITHOUT ANY REASON. WHEN I BROUGHT THE CAR TO THE DEALERSHIP, THE SERVICE ADVISOR TOLD ME HE HAD BEEN GETTING OTHER COMPLAINTS ABOUT THE SAME PROBLEM FOR THIS VEHICLE. | Crash: No Fire: No | 5,300 |
| Oct 2020 | UNKNOWN OR OTHER | I HAVE THREE ISSUES. ALL ISSUES PUT MYSELF AND MY FAMILY'S SAFETY AT RISK. WE BROUGHT THE ISSUES TO THE ATTENTION OF THE DEALERSHIP SHORTLY AFTER PURCHASING. THEY JUST SHRUGGED THEIR SHOULDERS. THE CRASH AVOIDANCE SYSTEM WILL OFTEN ENGAGE WHILE DRIVING WITH NOTHING IN FRONT OF THE VEHICLE. ONE EXAMPLE IS IT ENGAGED SO HARD TO A STOP OUT OF THE BLUE I WAS NEARLY REAR ENDED. (CITY STREET) NOTE: THE SECOND/THIRD ISSUE I WILL DESCRIBE ALSO HAPPENED AFTER THE PREVIOUS EXAMPLE I JUST GAVE....THE SECOND ISSUE INVOLVES INCONSISTENT THROTTLE RESPONSE TIME FOR THE VEHICLE. IT IS DANGEROUS BECAUSE IF I AM PULLING OUT OR SWITCHING LANES WHILE DRIVING I TIME THE ACTION BY BEING ABLE TO MERGE INTO TRAFFIC AND BY THAT TIME I'M COMMITTED TO SUCH ACTION AND WHEN THE THROTTLE DOESN'T RESPOND I END UP PULLING OUT LATE AND CUTTING ANOTHER CAR OFF WHEN NORMALLY I WOULD HAVE PLENTY OF TIME. THE THIRD ISSUE IS THE LONG PAUSE AFTER I GO FROM REVERSE TO DRIVE. IT OFTEN TAKES SEVERAL SECONDS...I WAS BACKING OUT OF A DRIVEWAY ONTO A CITY STREET AND AFTER SHIFTING TO DRIVE FROM REVERSE I WAS A SITTING DUCK FOR AT LEAST 3 SECONDS. I AM BEING QUITE CONSERVATIVE WITH THE LENGTH OF THE PAUSE...IT WAS THE LONGEST PAUSE EXPERIENCED IN RECENT MEMORY. THIS HAS ALWAYS BEEN AN ISSUE... | Crash: No Fire: No | Unknown |
| Oct 2020 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | MY 2019 PILOT ELITE HAS 16,400 MILES ON IT JUST STARTED A COUPLE MONTHS AGO WHERE I WOULD GET TO 2425 MILES AN HOUR IN THE CAR WITH LUNCH OR LURCH IT HAPPENS ALSO SOMETIMES WHEN I GET TO 30 SOME MILES AN HOUR IT ALL LURCHER LUNCH. LAST FRIDAY I MADE A LEFT TURN ONTO A MAJOR STREET AND WENT TO ACCELERATE IN THE CAR JUST WOULDN'T DO ANYTHING IT WOULDN'T ACCELERATE IT SLOW DOWN AND I HAD TO PULL OVER TO THE SIDE AND PUT MY FLASHERS ON I HAD TO WAIT A WHILE PROBABLY A MINUTE OR SO AND THEN I COULD PRESS MY FOOT ON THE EXCELERATOR AND GO FORWARD. THIS LURCHING OR LUNGING DOES NOT HAPPEN ALL THE TIME IT COULD BE ON A CITY STREET WHEN IT HAPPENS IT CAN BE WHEN I GO TO ACCELERATE TO GET ON THE EXPRESSWAY I HAVE MENTIONED THIS TO MY MECHANIC AT HONDA AND THEY DON'T SEEM TO KNOW WHAT THE PROBLEM WOULD BE I'M WONDERING IF THERE IS RECALL THAT I MIGHT'VE MISSED OR THERE'S SOME THING THAT SOMEONE KNOWS I CAN'T BE THE ONLY ONE THAT THIS IS HAPPENING TO. | Crash: No Fire: No | 15,500 |
| Oct 2020 | ELECTRICAL SYSTEM | THE RADIO/BACKING CAMERA/PHONE...PANEL GOES BLACK WHILE I AM DRIVING DAILY ON CITY STREETS OR THE HIGHWAY. SOMETIMES THE SPEED AND INDICATOR PANEL ALSO GOES BLACK WHILE I AM DRIVING. I HAVE TAKEN THIS IN MULTIPLE TIMES SINCE I PURCHASED THE CAR AND THEY HAVE NOT RESOLVED IT. | Crash: No Fire: No | Unknown |
| Sep 2020 | ELECTRICAL SYSTEM | THE CENTER CONTROL PANEL WAS RECALLED DUE TO THE COMPUTER SYSTEM MALFUNCTIONS. I TOOK THE VEHICLE TO THE DEALER FOR THE REPAIR. NEVERTHELESS, THE CONTROL PANEL CONTINUES TO SPORADICALLY SHUT DOWN WHILE THE CAR IS IN OPERATION. IT TYPICALLY STARTS WITH AUDIBLE CLICKS AND INTERMITTENT RADIO RECEPTION. I WILL THEN GET MESSAGES SUCH AS 'CHECK TUNER,' AUDIO SIGNAL LOST, 'NO AUDIO CONNECTION TO FM,' 'NETWORK COMMUNICATION LOST,' AND 'MOST NETWORK LOST.' THE SYSTEM WILL CONTINUE TO SHUTDOWN, GO COMPLETELY BLACK, AND THEN REBOOT. AT TIMES THE PANEL IS BLACK FOR 10 MINUTES OR MORE. SOMETIMES THE REBOOTS ARE A CYCLE OF CONTINUING EVENTS FOR MY ENTIRE COMMUTE (ABOUT 35 MINUTES) OF JUST ONE REBOOT AFTER ANOTHER. DURING THIS TIME, THE BACKUP CAMERA, RADIO, AND CONNECTIVITY TO MY PHONE DO NOT WORK. IN FACT, UNLESS I TURN OFF THE BLUETOOTH ON MY PHONE, IT WILL MOMENTARILY CONNECT TO MY PHONE WHEN IT REBOOTS AND THEN IMMEDIATELY DISCONNECT ANY CALL I AM ON BECAUSE THE SYSTEM SHUTS DOWN AGAIN. I HAVE UPLOADED 3 PICTURES OF EXAMPLES OF MY SCREEN. (THE LAST PICTURE IS JUST A BLANK SCREEN). I HAVE A VIDEO OF AN EVENT, BUT IT COULD NOT BE UPLOADED. | Crash: No Fire: No | 25,000 |
| Sep 2020 | ELECTRICAL SYSTEM | THIS IS HAS BEEN GOING ON SINCE I BOUGHT THE CAR TWO YEARS AGO. AUDIO CONSTANTLY GOES OUT EVERYDAY. WHEN I OPEN ANY DOOR IT TURNS OFF WITH OR WITHOUT BLUETOOTH CONNECTED. THERE IS NO FUNCTION TO THE RADIO, SATELLITE RADIO BLUETOOTH NOTHING. AND THERE IS A CRACKING STATIC SOUNDS IT MAKES. SCREEN MALFUNCTIONS, GOES BLACK THAN COMES BACK BUT NO WAY TO WORK IT WITH THE TOUCHSCREEN. HAVE HAD TO HONDA DEALERS 5 TIMES AND NOTHING HAS CHANGED EVEN WITH THE RECALL DONE. | Crash: No Fire: No | Unknown |
| Sep 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | I PURCHASED BRAND NEW ELITE 2019 PILOT IN APRIL OF 2019. IMMEDIATELY AFTER PURCHASE I HAD HORRIBLE STATIC COMING THROUGH ALL SPEAKERS, AT TIMES VEHICLE WOULD NOT START, RANDOMLY THE VEHICLE WOULD SENSE A COLLISION EVEN WHEN I WAS ONLY ONE ON ROAD, WINDSHIELD WIPERS COME ON RANDOMLY AND OTHER ELECTRICAL ISSUES WOULD OCCUR, BRAKE LIGHT FLASHES RANDOMLY. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AT ALL. . I HAVE TAKEN IT IN THREE TIMES NOW AND EVERY TIME I AM TOLD THAT THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE BEEN ASKED TO TAKE VIDEOS OF IT WHEN IT OCCURS. THIS IS INSANE AS MY CELL PHONE IS DISABLED WHILE I AM DRIVING. SO, BASICALLY THEY ARE ASKING ME TO GET PHONE, ENABLE IT AND TAKE A VIDEO ALL WHILE I AM DRIVING WITH THE VEHICLE DOING ALL SORTS OF UNSAFE THINGS. I HAVE COME CLOSE TO BEING IN A NUMBER OF ACCIDENTS DUE TO THE RANDOM COLLISION BRAKING OCCURING. I REFUSE TO DRIVE THE VEHICLE ON THE FREEWAY AS I DO NOT FEEL SAFE AT ALL DRIVING IT. THIS HAS OCCURED ON THE FREEWAY, HIGHWAYS AND CITY STREETS. I ALWAYS DRIVE IN A LANE WHERE I CAN PULL TO THE SIDE IF SOMETHING OCCURS. I DID NOT PAY OVER 50,000 FOR A VEHICLE TO NOT FEEL SAFE DRIVING. I AM TIRED OF HONDA TELLING ME THAT THEY CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. BASICALLY IMPLYING THAT I AM CRAZY AND THIS DOES NOT OCCUR UNLESS I CAN GET A VIDEO OF IT WHEN IT IS HAPPENING. ALL SERVICES HAVE BEEN DONE AT THE MORGAN HILL, CA 95037 HONDA DEALERSHIP. I HAVE ALL PAPERWORK ON IT BUT IT IS CURRENTLY AT DEALERSHIP NOW AGAIN AND THE PAPERWORK DOCUMENTATION IS BEING ATTACHED AND THEY HAVE RECORDS IN THEIR FILES AS WELL. I DO NOT KNOW WHAT MY NEXT STEP IS IN GETTING HELP SINCE THE DEALERSHIP JUST SHARED THERE IS NOTHING THEY CAN DO FOR ME SINCE THEY DON'T HAVE A VIDEO AND OR WITNESS THESE ISSUES FIRSTHAND. CAR SERVICED ON 7/25/19, 4/13/20 AND 9/18/20 AT HONDA DEALERSHIP IN MORGAN HILL, CA | Crash: No Fire: No | 2,846 |
| Sep 2020 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | 9/7/2020 AROUND 2:15PM ON A BEAUTIFUL CLEAR, SUNNY DAY, MY 2019 HONDA PILOT INCORRECTLY SENSED AN "INVISIBLE" COLLISION HAZARD AND ENGAGED THE AUTOMATIC COLLISION AVOIDANCE BRAKING SYSTEM. THERE WAS NOT EVEN A VEHICLE DRIVING IN FRONT OF ME. MY 2019 PILOT AUTOMATICALLY SLAMMED ON THE BRAKES AND BROUGHT THE VEHICLE TO AN IMMEDIATE AND COMPETE STOP WHILE I WAS DRIVING 55 MPH ON A BUSY HIGHWAY. THE VEHICLE BEHIND ME ALMOST REAR-ENDED ME. THIS FAULTY AUTOMATIC COLLISION AVOIDANCE BRAKING SYSTEM, SLAMMING ON THE BRAKES FOR NO REASON AT ALL, IS GOING TO SEVERELY INJURE OR KILL SOMEONE! | Crash: No Fire: No | 39,995 |
| Sep 2020 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | 9/8/20 AT 7:45AM A CLEAR SUNNY MORNING ON MY WAY TO WORK. I WAS STOPPED AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN I PUSHED ON THE ACCELERATOR. AS SOON AS I STARTED TO PICK UP SPEED ~15-20 MPH, MY HONDA PILOT SENSED ANOTHER "INVISIBLE" COLLISION HAZARD AND ENGAGED THE AUTOMATIC COLLISION AVOIDANCE BRAKING SYSTEM. THE AUTOMATIC BRAKING SYSTEM SLAMMED ON THE BRAKES AND BROUGHT THE VEHICLE TO AN IMMEDIATE AND COMPETE STOP WHILE I WAS TURNING IN THE MIDDLE OF THE INTERSECTION AND THE TRUCK BEHIND ME ALMOST REAR-ENDED ME. THIS FAULTY AUTOMATIC COLLISION AVOIDANCE BRAKING SYSTEM SLAMMING ON THE BRAKES FOR NO REASON AT ALL IS GOING TO SEVERELY INJURE OR KILL SOMEONE! I AM AFRAID TO DRIVE HOME FROM WORK. | Crash: No Fire: No | 40,000 |
| Sep 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | CAR SHUTS OFF COMPLETE AND DOESN'T START BACK WHEN USING AUTO IDLE STOP. I GOT STUCK AT AT HEAVY TRAFFIC ROADS AND TRAFFIC LIGHTS FREQUENTLY. I AM ALSO EXPERIENCING LOSS OF POWER OR THE CAR; HESITATION AND RAVING WHEN GASING. I HAVE TAKEN THE CAR TO HONDA SERVICE FEW TIMES ALREADY, BUT THEY WERE UNABLE TO FIND ANY ISSUES. AT LAST VISIT TO HONDA SERVICE, BATTERY WAS TESTED AND INSPECTED EVERYTHING ELSE AND WAS DOCUMENTED NO ISSUES FOUND. THIS ISSUE IS BEING HAPPENING SINCE APRIL. PLEASE ADVICE WHAT I NEED TO DO TO FIX THIS ISSUE. DID I BUY A LEMON? | Crash: No Fire: No | 9,985 |
| Sep 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | MY 2019 HONDA PILOT BRAKE PEDAL GOT LOCKED UP, CAN'T START THE ENGINE WITH THE REMOTES ON ME. AND POSSIBLE MISSING WELDS. | Crash: No Fire: No | 6,200 |
| Aug 2020 | UNKNOWN OR OTHER,VISIBILITY/WIPER | WHEN I WAS BACKING MY CAR, I SAW A WHITE CAR APPROACHING FROM MY REAR END CAMERA BUT THERE WAS NO SOUND OR WARNING SOUND AS USUAL. I STOPPED MY CAR UNTIL THE CAR PASSED BY. THEN I STARTED BACKING SLOWLY WITHOUT SEEING ANY CAR MOVING OR APPROACHING. SUDDENLY I SAW AN OLD DARK GREEN HONDA CRV CAR ON MY REAR BACK CAMERA CAME FROM NOWHERE WITH HIGH SPEED AND NO WARNING OR SOUND. I PRESSED MY BRAKE IMMEDIATELY. I DID NOT FEEL ANY PULSE OR COLLISION. WHEN I DROVE HOME AND FOUND A SMALL DAMAGE ON MY CAR REAR BUMPER. I FILED AN ACCIDENT REPORT M0153386 IN WASHINGTON STATE. | Crash: Yes Fire: No | 7,918 |
| Aug 2020 | ELECTRICAL SYSTEM | THE INFOTAINMENT SYSTEM MAKES STATIC NOISE THE SEEMS TO REBOOT. NETWORK COMMUNICATION LOST. DASH CONSOLE GOES BLANK FOR 1 MIN THEN SHOWS UP AGAIN. THIS HAPPENS EVER TIME YOU DRIVE THE PILOT. NO RADIO FUNCTIONALITY ANYMORE. HONDA DEALER SAYS THERE IS NO FIX. | Crash: No Fire: No | 3,500 |
| Aug 2020 | UNKNOWN OR OTHER | NAVI-SCREEN GOES BLACK, INSTRUMENT PANEL GOES BLACK. THIS OCCURRED IN OCT.2019 WHILE ON A LONG TRIP. UNPREDICTABLE & UNRELIABLE, COULDN'T USE NAVIGATION SYSTEM AT ALL--OCCASIONALLY BOOTED UP & WOULD WORK FOR A FEW HOURS AT A TIME. CHAPMAN HONDA TUCSON WAS ABLE TO FIX THE PROBLEM BUT HAD TO KEEP OUR VEHICLE FOR MANY DAYS. HAS NOW REOCCURRED, BEGAN IN MID-JULY & CONTINUES TO MALFUNCTION CONSISTENTLY. ALTHOUGH MECHANICALLY THE VEHICLE WORKS WELL, IT IS QUITE DISTRACTING & A BIG SAFETY ISSUE FOR ME, TO HAVE NO INSTRUMENT PANEL OR OTHER VISUAL DATA TO RELY ON WHILE DRIVING. COMPUTER SCREEN/DASH PANEL/NAVIGATION SYSTEM SIMPLY QUITS; IT APPEARS TO HAPPEN INDEPENDENTLY OF THE MECHANICAL WORKING OF THE VEHICLE, IE, IN ALL SITUATIONS, ALL TIMES OF DAY OR NIGHT, ANY & ALL ROAD OR WEATHER CONDITIONS. | Crash: No Fire: No | 14,000 |
| Aug 2020 | ELECTRONIC STABILITY CONTROL (ESC) | ERROR MESSAGE 'THE VEHICLE STABILITY ASSIST SYSTEM HAS A PROBLEM. USE EXTRA CAUTION WHEN BRAKING AND CORNERING. HAVE YOUR VEHICLE CHECKED BY A DEAL IMMEDIATELY.' THIS HAS HAPPENED 7 TIMES IN THE LAST 10K MILES AND THE DEALER HAS IGNORED THIS ISSUE AND CALLED IT NORMAL | Crash: No Fire: No | 15,000 |
| Jul 2020 | AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES | HONDA PILOT 2019 -DRIVING ON A HIGHWAY WITH MY WHOLE FAMILY WITH 3 KIDS AT THE BACK, AT A SPEED ~40MPH. THE LANE IN WHICH I WAS DRIVING (RIGHT) SLOWED DOWN, SO MOVED TO THE LEFT LANE. THAT LANE WAS ALSO SLOWING AS I CAN SEE THE CARS IN THE FRONT SLOWING DOWN AND STOPPING. MY ATTEMPTS TO STOP THE CAR PROVED FUTILE. THE CAR DID NOT STOP. 1) REPEATED PUMPING OF THE BREAKS DID NOT YIELD TO STOP THE CAR. HONDA PILOT COLLIDED WITH THE CAR IN THE FRONT. 2) THE CARS SYSTEM TO SLOW THE CAR WHILE APPROACHING A VEHICLE IN THE FRONT DID NOT FUNCTION. 3) AIRBAGS DID NOT DEPLOY AT ALL - NONE OF THE AIRBAGS DEPLOYED. - COLLISION CENTER WAS LITERALLY BAFFLING, OVER THIS - HAVE NO CLUE HOW THE AIRBAGS DID NOT DEPLOY WITH THIS KIND OF A COLLISION. I SERIOUSLY SUSPECT THAT THERE IS SOME THING SERIOUSLY FLAWED. SINCE I'M NOT AN AUTOMOBILE ENGINEER, I'M NOT SURE OF TECHNICALITY INVOLVED IN THIS. SOMETHING WENT WRONG TERRIBLY, THAT THE CAR DID NOT STOP ON BRAKING, CAR DID NOT SLOW DOWN, & THE AIRBAGS DID NOT DEPLOY. WHEN INFORMED ABOUT THIS TO HONDA, HONDA WAS REFERRING TO GEICO, THAT THEY WILL DO THE INVESTIGATION. GEICO SAYS THAT ITS NOT THEIR PROBLEM AND HONDA SHOULD DO THE INVESTIGATION. AS A COMMON MAN I WOULD LIKE TO HAVE THIS PROBLEM INVESTIGATED AND NECESSARY ACTION TO BE TAKEN. I SEE THEY SUBROGATE EACH OTHER, WHICH IS NOT CORRECT. I'M NOT SURE HOW MANY CARS ARE RUNNING IN THIS CONDITION ON THE ROAD. PLEASE DO TAKE NECESSARY STEPS TO CHECK ON THIS. I CAN GIVE ALL THE REQUIRED DOCUMENTS, PICTURES AND POLICE REPORTS IN THIS REGARD. I NEED ASSISTANCE IN INVESTIGATION OF THIS ACCIDENT AND FIND OUT WHY THE CAR DID NOT RESPOND. I SEE THAT THERE ARE OTHER RECALLS WITH REFERENCE TO HONDA PILOT 2019, THOUGH MY CAR IS NOT ON THE RECALL, I HAVE MY DOUBTS THAT THERE IS MALFUNCTIONING COMPONENT IN THE CAR, THAT HAS CAUSED THIS FLAW. HOPING TO HEAR FROM YOU SOON. THANK YOU. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 9,000 |
| Jul 2020 | AIR BAGS,SERVICE BRAKES | WHEN DRIVING THE VEHICLE, THESE MESSAGES SHOWN ON THE SCREEN FROM TIME TO TIME: BRAKE, EMISSION SYSTEMS PROBLEMS AND LOW TIRE PRESSURE. | Crash: No Fire: No | 420 |