Complaint volume
841 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Pilot Complaints
841 consumer-submitted complaints on record for the 2019 Honda Pilot, grouped by component category.
841 Total complaints
13 Crash reports
5 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, electrical system, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 5 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 185 complaints, with an average reported failure mileage of 33,864 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, electrical system, fuel system, gasoline?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Pilot complaints?
13 Crash
5 Fire
11 Injury
0 Fatality
19 Towed
8 Medical attention
What are the most common 2019 Honda Pilot complaint categories?
ENGINE 90
ELECTRICAL SYSTEM 87
FUEL SYSTEM, GASOLINE 70
UNKNOWN OR OTHER 70
FUEL/PROPULSION SYSTEM 61
POWER TRAIN 39
ELECTRICAL SYSTEM,ENGINE 37
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 29
FORWARD COLLISION AVOIDANCE 25
BACK OVER PREVENTION 21
841 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2022 | ELECTRICAL SYSTEM | There is a problem with the auto engine idle stop system. If I don't turn it off every time I start the car, then the car has a really difficult time re-starting when it automatically turns off at a stop light. This is especially true if the A/C is running. Sometimes, the car has a difficult time restarting or it has to try a few times. A couple of times, it has shifted itself into neutral and a couple of times, it has turned itself entirely off. The problem seems to be getting worse over time. Twice recently my car wouldn't start at all and had to be jumped to start again. I took it to the Honda Dealership and they confirmed they had heard of the issue and that another customer had brought their Pilot into service for the same reason the week before. They told me that the first step was to try a new battery. I've done that but am worried my car will stop on the middle of the freeway somewhere... | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Auto engine shut off will turn off engine at stoplight but fail to restart engine when brake is released. Extremely unsafe. It has happened multiple times and each time we are afraid there will be an accident because we are sitting ducks and not accelerating when traffic expects us to. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM,ENGINE | this is my second complaint as the auto start stop has failed again. This morning on the way to work, the auto start/stop engaged at an intersection. When the light turned green and i tried to go, the car wouldn't turn over. Stranded yet again at another intersection. Have to go through the whole process of putting the car in park, restarting the engine manually, then putting back into drive. The process isnt as quick as you'd think. There is a delay in all of this. Honda refuses to acknowledge the issue and has left me with an extremely unsafe vehicle. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | Experiencing auto start/stop failures with car. it engages so quickly even at a quick stop sign the car is shuts off (i think timing should be extended). The problem is when it comes time to start back up there is often several turns before the engine starts. This itself is a safety concern, as i am often not able to move when i need to. Two other separate incidents where the system failed completely: the car did not turn over after several times and just stopped. This happened on interstate 95 in traffic. I was unable to move for 30 seconds while tried to get the car started again. Honda refuses to do anything about it; their solution is to have me try to video tape it occurring, since there are no faults. i am not doing this every time i come to a stop with my 1 year old in the car. It happened again while my wife was driving; this time on an on ramp to I95 while she was yielding for traffic. auto start stop engaged, then failed to start back up- all while at a temporary stop. She has no idea what to do as the car requires you to put into park and then try and restart the car. Those were the two most severe cases; according to Honda this happens after 5 attempts to start the car. the other time it starts before the 5th time but not immediately. There is electrical failures associated with this; including collision system warnings during restart. Honda will no do anything, will not even attempt to replace starter or battery or even quote me a price to fix. This is completely unsafe to drive and we will be looking to trade the car in. Too bad as this is a wonderful car. Honda has driven it several times (according to them) and are not able to replicate the issue. Their advice to me is to manually disable the start/stop every time i drive the vehicle which is ridiculous. I have escalated to American Honda but so far no resolve. I can recall at least 20 incidents in total with this. Its not every time - but imagine how many times a day i stop and go. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM | The contact owns a 2019 Honda Pilot. The contact stated while stopping at a stop light, the vehicle shut down. The contact had to restart the vehicle where it started to operate normally. On another occasion, while driving at 40 MPH when the contact accelerated the vehicle shut down completely, and all the warning lights illuminated on the instrument panel. The vehicle was towed to the dealer where they replaced fuel injectors, but the failure continued. The vehicle was taken to the dealer again where they replaced the battery to the vehicle. The manufacturer was not contacted. The failure mileage was 30,000. | Crash: No Fire: No Towed | 30,000 |
| Aug 2022 | ELECTRICAL SYSTEM,ENGINE | Auto Start/Stop capability not working effectively and causes safety concerns with my children in the car. There has been numerous times where the car will NOT start back up leaving me stranded in intersections/traffic. Sometimes I cannot get the car to start back up for a few minutes while I am scrambling to figure out what combination I need to get it to power back up. I hate this feature and makes me extremely nervous while having the little ones in the backseat. We have asked the dealership to disable this feature all together and they refuse, I know there is the button to press but it is not convenient to press that every time I start the car back up. Easy to forget, I hope no one is seriously hurt due to this issue. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM,ENGINE | The automatic start-stop system doesn’t turn back on after a complete stop. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM,ENGINE | The auto stop/start gas saving feature often results with the car being unable to automatically restart. When this happens, in traffic, I am forced to put the car in park, and hopefully, manually restart the vehicle. This has resulted in the need for roadside assistance, several times (the car requires a jump). I have sent the vehicle to the dealer multiple times, but they say they cannot find the problem or are unable to duplicate it. Once they tested for battery and electrical system for power leaks and such, and though the car is only 3 years old, it is on it's third battery. I have had to regiment myself to disabling the feature, before driving, to ensure the issue doesn't happen in traffic again, as it could result in an accident. The last time this happened was the first week of August 2022, but it has occurred NUMEROUS times, and I'm pretty fed up with the whole issue. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | The engine start/stop idle does not start up again after the car stops when at a red light or in traffic. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | Today and yesterday, the engine cut off when the car came to a complete stop. I tried to recreate the situation coming to a stop randomly, but found the cutting out was intermittent. Upon reading the forums, I discovered others are having the same problem and that you are investigating whether it has something to do with the auto start/stop feature, so I am reporting my issue with you. Where the engine cut off, I was either at a stop sign or at a red light with passengers including small children, and it took time to restart. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM | When the car is stopped (like at an intersection), the auto ignition stop activates. Sometimes when the accelerator is pressed to start the car again, the car seems to blink, the radio resets, and the car shifts itself into Neutral displaying a sign the driver should shift into Park. Then we have to put the car in park and restart the car. This is definitely unnerving as this happens at busy intersections, and we're afraid of getting rear ended by jumpy motorists. this has happened on 6/30, 6/27. 6/23. 6/22. 6/15. Honda replaced the keyless entry unit on 7/18, but it still occurs. | Crash: No Fire: No | Unknown |
| Aug 2022 | FUEL SYSTEM, DIESEL | The contact owns a 2019 Honda Pilot. The contact stated that while his wife was driving approximately 65 MPH, she slowed for traffic congestion ahead and felt the engine starting to idle roughly. The vehicle then stalled. The contact stated that his wife noticed several unknown warning lights illuminated. The contact stated that several attempts were needed to start the vehicle. The vehicle was then driven to her destination. The contact had the vehicle repaired under NHTSA Campaign Number 21V215000 (Fuel System, Gasoline) but linked the failure to the recall. The contact stated that the recall repair was improperly performed. The vehicle was not taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |
| Aug 2022 | STEERING,SERVICE BRAKES,ENGINE | At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE AND ENGINE COOLING,SERVICE BRAKES | The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The contact stated that the brake pedal was difficult to depress while starting the vehicle. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer where it was diagnosed that the battery needed to be replaced. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available. | Crash: No Fire: No Towed | Unknown |
| Aug 2022 | ENGINE | The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. I fear I will get rear ended due to this. Or shot b/c of crazy road rage people. We took it to the dealer and it could not be replicated so they could not fix it. no warnings prior It has happened multiple times. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN | -Automatic Start/Stop Feature -Vehicle's Engine did not Restart after the Auto Start/Stop engaged while in rush hour traffic. Also the Vehicle will immeadiatly or on start will shift the transmission in Neutral. Leaving the family in the middle of a unprotected left turn in the middle of a now red light intersection, this is dangerous and unsafe. I will also as you come to a complete stop after traffic on the highway hits a back up. - I have taken the vehicle in the same Honda Dealership they have not been able to "Reproduce" the problem. At the 1st attempt they recommended a new battery, but the problem is still occuring. I have given them video evidence in the hope they will have a solution to this Safety Defect. -The Dealership currently has my vehicle at its service department and i was told by the Service Manager that he is coordinating with his Service Representive for a possible solution. No other agencies have looked at the vehicle thus far. -Sometimes the Start/Stop indicator on the dash illumates sometimes there's a delay. The Message given my the Dash Reads "Gear Position is N. Release Accelerator Pedal" The Message that reads if you have the Transmission in D than Press the N button reads completely different and cannot be duplicated other than when the vehicle shifts into N on its own after a Auto Start/Stop. -This issue started occurring Randomly at 57,000 miles now at 59,000 its occuring more frequently and is causing unsafe situtations while in operation of the vehicle. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | The contact owns a 2019 Honda Pilot. The contact stated while stopped at a traffic light, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle and the vehicle was operated normally. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 44,298. | Crash: No Fire: No | 44,298 |
| Aug 2022 | ELECTRICAL SYSTEM | The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged, it requires multiple starts, and twice now, just completely does not start. | Crash: No Fire: No | Unknown |
| Aug 2022 | FUEL/PROPULSION SYSTEM | In June of 2022 my car started to buck and stalled out; I had to get it towed to Huntington Honda. The dealership told me that the fuel pump failed do to corrosion and it was not covered under my warranty. I did have to go through insurance. I have no idea how the male pin in the fuel pump corroded and broke off inside the connector and neither did the Service Advisor. Honda America spoke with the dealership after the car was fixed and concluded that is was corrosion. I have always taken care of my car and cannot understand how that part even became corroded. Please help me in this matter as this could be happening to others. Honda America and06/18/2022 the dealership where no help at all. My # is 631-972-5301. Please feel free to contact me with any questions. Your help is very much appreciated. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM,ENGINE | Vehicle has auto idle feature that activates when car comes to complete stop. Typically, the engine restarts when you take your foot off the brake, however, there have now been three occasions that the system did not restart the engine and the car stalled. I have contacted several Honda dealers and they are all aware of this issue but do not have a way to fix the issue. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | When the auto engine idle kicks in more and more often the car struggles to restart. A message quickly flashes about a malfunction but too quickly to read it. I disable the feature very often as I fear the car will not restart. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | Stop/Start function for the engine is garbage. It happened 5 times already that the engine shuts down and the car wouldn't go at the red light or even stop sign. Every time it's scary, especially with cars behind me honking for me to go. Luckily, every time I was able to turn off the car, then restart it. I noticed that 4/5 times this happened was after I was driving for at least an hour, on a hot day, with AC on. Miniscule savings of gas are not worth the safety risks of this useless feature. And it seems that I am not able to deactivate the feature completely. | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE | I was driving on 7/29. Stopped at the stop light. the car shut off. completely dead. The dealer cannot replicate the problem and did not fix anything. I called Honda North America and they said we are sorry there is nothing we can do. This is the second time this happened. The first time was 4/15 and the dealer replaced the battery | Crash: No Fire: No | Unknown |
| Jul 2022 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | When the idle stop system is engaged and the brake is depressed to activate the vehicle engine to shut off (at a red light for example), sometimes when lifting your foot off the gas the vehicle does not restart as it is designed to. This leaves the driver stranded at a green light panicking to find a way to get the car started and other vehicles stuck behind the stalled car stopping the normal flow of traffic and causing a potential accident. | Crash: No Fire: No | Unknown |