Complaint volume
841 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
841 consumer-submitted complaints on record for the 2019 Honda Pilot, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
841 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, electrical system, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 5 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 185 complaints, with an average reported failure mileage of 33,864 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
841 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I leased this vehicle in Oct2019 and then brought this vehicle and till date did 44710 miles and on 2/25 we had multiple warnings on the dashboard regarding lane assist failure, adaptive cruise control, break system failure, forward collision failure and many more warnings, we took it to Honda Dealer to investigate and they said that he don’t Monocular camera has to be replaced with a estimate cost of 2395, when searched online there are many customers of the 2019 model facing the same problem and are subjected to such high repair cost. I believe that this is a faulty part from Honda and needs to be recalled and fixed as this impacts critical safety functions. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | Transmission shudder/stutter during acceleration, most noticeable between 25-45 mph under light to moderate throttle. Issue began at approximately 10,000 miles and has persisted to the current mileage of approximately 65,000 miles. The vehicle has been taken to the Honda dealer on multiple occasions for this issue. The dealer has performed two separate transmission fluid flushes, which temporarily reduce the symptoms but do not resolve the defect. The dealer has now recommended a triple transmission flush at a cost of approximately $1,000, which the dealer acknowledged is a suboptimal solution. The dealer stated their hands are tied because no recall has been issued for the 2019 model year. This is the same transmission shudder defect that led to recalls and Technical Service Bulletins for the 2016, 2017, and 2018 Honda Pilot models. The 9-speed ZF automatic transmission (9HP) in the 2019 Pilot is the same or substantially similar unit. The defect creates a safety concern during acceleration, particularly when merging onto highways or accelerating through intersections, as the vehicle hesitates and stutters instead of delivering smooth, predictable power delivery. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Vehicle: 2019 Honda Pilot Issue: Complete dashboard blackout / loss of safety systems Safety Defect: Yes Description of the problem: While driving, the entire dashboard and infotainment system suddenly go black without warning. This includes the speedometer, fuel gauge, warning lights, backup camera, and all Honda Sensing features (Lane Keep Assist, Adaptive Cruise Control, Collision Mitigation, Road Departure Mitigation). When this happens, I cannot see my speed or any critical vehicle information. The system reboots on its own while still driving. This failure happens intermittently and unpredictably, including at highway speeds. It creates a serious safety hazard because I lose all driver information and safety alerts. Many other 2019 Honda Pilot owners report the same issue, and Honda has not issued a recall or permanent fix. Honda cannot figure out why this happens depsite me taking it to dealer several times. Frequency: • Has happened multiple times When it occurs: • While driving What has been done so far: Honda dealers have not provided a permanent fix. Software updates and resets do not resolve the issue. Honda has not acknowledged this as a safety defect despite widespread reports. Why this is a safety issue: Losing the speedometer, warning lights, and safety systems while driving is extremely dangerous. I cannot tell how fast I am going, whether the vehicle has warnings, or whether safety systems are active. This should be investigated as a safety defect. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,LANE DEPARTURE | My car turned the brake light on, the cruise control stopped working, it has the lane departure warning on, the sensor on the windshield apparently is not working.. I can't use the cruise control nor the lane departure assistant and I am concerned that when needed the emergency breaks won't work.. this is a serious issue Honda should remedy. | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | Noise underwood sounds like valve spring, dealer says high pressure fuel pump. Emissions system problem trouble code on dash. Rough start, vehicle sluggish sometimes, hesitates. Noise gets louder upon acceleration. | Crash: No Fire: No | Unknown |
| Mar 2026 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | The front camera is kicking a code of U3000-49 so now none of my safety features work nor is honda 100% certain on how to fix his issue. I've spoken to Honda and no one can provide a clear answer. I'm not driving my car with my 2 small children because it's the only car I have and none of my safety features are working due to the damage from the front camera. I've been told by a glass service, it's likely due to heat damage as Honda's front camera are known for this. This could cause so many issue, especially since Honda isn't giving any feedback on how to correct this issue. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Front camera sensor (behind rear view mirror) has failed prematurely therefore causing multiple dash lights to come on such as ACC, LKAS, collision mitigation system, Brake system. Confirmed battery is not the issue as it is in great condition. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The Forward facing camera has failed causing the cruise control automatic, breaking land departure, and other various electrical problems due to the malfunction of the camera | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,ENGINE | We were driving from the [XXX] Area to [XXX] in June 2024. We noticed a "Transmission Too Hot" indicator on our dash while we were driving on [XXX] in [XXX] . It was not a hot day. We pulled over because we did not want to damage our car. We were towed to Ciocca Honda in [XXX] . They ran diagnostics and determined the problem was a known issue "A23-073" and our car needed a software update. The did a fine job and got us back on the road. My concern is that this was a known problem which could still be affective other motorists. Please evaluate whether a recall is needed for the fix done to our car and the software update. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving around 30-35 mph when my car's dashboard lights were flickering on and it then gave me a warning that the collision mitigation system was coming on. The car started braking hard and it swerved me to the left, so much so that I was halfway into the left lane. Thankfully no other car was in that lane. Then my car automatically went into neutral and I had to stop on the side of the road. I took the car into the Honda Dealership the same day. They told me that it could possibly be a dirty multi use camera by the rear view mirror and so they claimed to have cleaned it. I'm not certain that was the issue since I had just gotten a car wash recently and it did not seem to have been dirty. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle went into LIMP Mode. The vehicle was restarted; however, the advanced safety features remained inoperable. The vehicle remained in LIMP Mode and failed to properly accelerate while driving. The contact referenced TSB: 23-0780 (Torque Converter); however, the vehicle was not associated with the TSB. The vehicle was taken to a local dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,500. | Crash: No Fire: No | 99,500 |
| Mar 2026 | ENGINE | When my Pilot is stopped and the engine idles off, you should be able to take your foot off the brake and it start back up. My engine continuously shuts down completely when I take my foot off of the gas and multiple alert lights on the dash come on. About 70% of the time, I can shut the car off completely, breathe a second and then press the ignition button and the car will restart. Now, increasingly it stalls completely and will not crank for several minutes. I have had this happen more than once at busy intersections and once while stopped in traffic on an interstate. I had to put my hazard lights on so cars would go around me. I have taken it to the Honda dealer a couple of times just for this and they say there is nothing showing to be fixed and there is nothing they can do to fix it. They only told me to remember to press the button to turn the feature off. Yes, I know that’s possible but I’m a busy mom and I often forget. What is the point of having the feature if it continuously stalls out? I have searched this problem on the internet and I’ve seen other Pilot owners have had the same problem. Any help you can offer would be appreciated. | Crash: No Fire: No | Unknown |
| Mar 2026 | BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | While operating the vehicle in reverse at a low speed (under 5 mph), the Advanced Driver Assistance System (ADAS) failed to provide any audible or visual alerts regarding a stationary vehicle positioned directly behind my path. The vehicle is equipped with a Rearview Video System and Rear Proximity/Parking Sensors, both of which were active. Despite a clear line of sight and the secondary vehicle being a standard passenger car, the sensors did not "ping" or trigger an emergency brake/alert, resulting in a rear-end collision. The sensors and camera lens were clean and free of debris at the time of the incident. This represents a failure of the safety system to perform its primary function of obstacle detection in a standard backing scenario, posing a significant risk for back-over incidents involving pedestrians or other vehicles. | Crash: Yes Fire: No | Unknown |
| Mar 2026 | ENGINE | While traveling at highway speeds, we experienced a check engine lights with loss of power. After carefully pulling off of the highway, we stopped at a gas station where the engine ultimately stalled. Upon attempting restart, the engine cranked twice and then stopped. Trying to start the engine again. All we heard was a click this time around and the engine is now fully seized. Thank goodness we were able to pull off the highway and the issue happened in a way that my family and I were safe. | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | Emission system problem light is on. It says that there is a problem with fuel injector. Low power when accelerating. Engine is working harder than before given low efficiency. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | It is available for inspection. We were driving and all of sudden the car became sluggish, started slowing down on the highway and several lights started popping up. The warning lights came up after slowing down and becoming sluggish. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Multiple problems flashing. Including CMBS problem, Lane keeping assist problem, road departure warning, adaptive cruise control problem. The car also did an unexpected slow down while driving when there was no obstruction in front of me driving. This was a major safety issue as I could have been rear-ended. | Crash: No Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | All of the warning lights came on, cruise doesnt work. Dealership told me my camera in the wind shield stopped working. I was given a 2,1000$ estimate from Harvest Honda in Yakima, WA. My car had 84,000 miles on it. No impact to the windshield. It just stopped. I took it to McKinney glass to see if it could possibly be a calibration issue. They confirmed what the dealership told me. It’s defective. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | The vehicle was had a lower engine knock. When I took the vehicle in I was informed that there is an open recall for Honda Pilots for engine knocking and failure but my vin number was not included. Because of the knocking I was informed that I needed to replace the engine. The vehicle is approximately 2400 miles over the 100k power train warranty. The engine has been serviced regularly and has had all PM completed. The vehicle is currently in the repair shop waiting for a replacement engine to come in. Since Honda doesn't have rebuilt engines the shop is waiting on a used engine to arrive that has approximately 77k miles on it. Because the engine is still waiting to be replaced I do not have a repair bill yet. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | Because the front camera has malfunctioned, all electronic warnings are permanently displayed on dash upon start of car, including Engine light and Brake system warnings. Although the camera is the only only thing that has actually failed, the warning systems are no longer available to accurately display all other malfunctions of the car which would prove dangerous should a system failure actually occur, as I would not know the difference. I have had the car in to the dealer several times to make sure the engine is in fact ok, but I cannot afford the $2000 to repair the camera just so the warning lights will go off. It is unsafe that the accuracy of the Honda Pilot's warning systems are impacted. This appears to be an issue specifially with 2019 Honda Pilots as i have found numerous reports online and social media forums with the exact same complaints. | Crash: No Fire: No | Unknown |
| Feb 2026 | FUEL/PROPULSION SYSTEM | Fuel gage read incorrectly staing we had gas and estimated fuel for 70 miles. We stalled while driving. Several error lights came on, car would not start. After researching we saw alot of complaints about fuel Guage issues so we were able to get 2 gal of gas and then make it to a gas station. Took car in for diagnostic, no known problem. ???? | Crash: No Fire: No | Unknown |
| Feb 2026 | FUEL/PROPULSION SYSTEM | Last year fuel pump in gas tank was fixed/recalled, fixed 2/2025, now 2/2026 the high efficiecy fuel pump in engine bay started making loud noises--no warning/codes--just loud banging noise, mechanic confirmed high efficiency fuel pump failing. search on youtube also confirms many year/models as mine having same issue | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ADAS system inoperative. This is also draining the battery. I am told that only Honda has the capability to troubleshoot and repair / replace this camera. | Crash: No Fire: No | Unknown |
| Feb 2026 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact stated that while having an oil change, the technician informed the contact that there was an abnormal gasoline odor inside the engine oil. The contact stated that there had been a failure since the fuel pump was replaced under recall. The vehicle was taken to a dealer, and the dealer stated that the issue was normal. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000. | Crash: No Fire: No | 78,000 |
| Feb 2026 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was towed to a dealer, where it was diagnosed, and determined that the high-pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. | Crash: No Fire: No Towed | 70,000 |