Complaint volume
217 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda HR-V Complaints
217 consumer-submitted complaints on record for the 2019 Honda HR-V, grouped by component category.
217 Total complaints
17 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 43 complaints, with an average reported failure mileage of 26,670 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, fuel system, gasoline, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda HR-V complaints?
17 Crash
1 Fire
4 Injury
0 Fatality
13 Towed
4 Medical attention
What are the most common 2019 Honda HR-V complaint categories?
ELECTRICAL SYSTEM 34
FUEL SYSTEM, GASOLINE 30
UNKNOWN OR OTHER 20
FUEL/PROPULSION SYSTEM 14
FORWARD COLLISION AVOIDANCE 8
POWER TRAIN 8
STRUCTURE 8
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 7
AIR BAGS 6
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 6
217 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2020 | STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES | MY INCIDENT OCCURRED IN JANUARY 2020, WITHIN 2 WEEKS OF PURCHASE. THE CAR WAS BRAND NEW. I WAS DRIVING IN MY PARKING GARAGE AND TURNING INTO MY PARKING SPOT. AS I WAS MAKING THE TURN TO THE RIGHT, I HIT THE BRAKES TO SLOW DOWN. INSTEAD OF REDUCING SPEED, THE CAR ACCELERATED AND HIT A CEMENT POLE NEXT TO MY PARKING SPOT. THE CAR SHUT DOWN IMMEDIATELY, BUT THE AIR BAGS DID NOT GO OFF. THE FRONT END WAS COMPLETELY DAMAGED AND REQUIRED EXTENSIVE REPAIR ON THE FRONT BUMPER AND GRILL, FRONT LAMPS, RADIATOR, AND COOLING, | Crash: Yes Fire: No Towed | 3,000 |
| Aug 2020 | FUEL SYSTEM, GASOLINE,ENGINE | TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY PALM HARBOR HONDA (31200 US HWY 19 N, PALM HARBOR, FL 34684 (727) 263-3103) WHO STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. AFTER THE RECALL LETTER WAS RECEIVED, THE CONTACT WAS INFORMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE REMEDY PARTS WERE ON BACK ORDER FOR TWO WEEKS. THE FAILURE MILEAGE WAS 4,568. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB | Crash: No Fire: No | 4,568 |
| Jul 2020 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | WHEN PRESSING THE GAS TO BEGIN MOVING FROM A COMPLETE STOP, AT A LIGHT ON THE 76 HIGHWAY, THE CAR WILL NOT KICK INTO DRIVE. YOU CAN PRESS THE PEDAL ALL THE WAY TO THE FLOOR AND THE VEHICLE ONLY GOES 10 MILES PER HOUR IN TRAFFIC! THIS HAS HAPPENED 5 TIMES WITHIN THE LAST YEAR! | Crash: No Fire: No | 8,323 |
| Jul 2020 | FUEL/PROPULSION SYSTEM | CAR LOOSES ACCELERATION AT HIGH RATES OF SPEED WHILE DRIVING ON HIGHWAY. ON AT LEAST 4 OCCASIONS EVEN WITH MY FOOT ON THE GAS PEDAL IT JUST SLOWS TO UNSAFE LEVELS WHILE ATTEMPTING TO ENTER ON THE HIGHWAY. THIS PASSED SATURDAY WHILE IN THE FAST LANE IT JUST SLOWED TO 30 MPH WITH CARS SLAMMING ON BRAKES BEHIND AND TO THE RIGHT OF ME. | Crash: No Fire: No | 14,000 |
| Jun 2020 | ELECTRICAL SYSTEM | MILEAGE REGULATOR ON DASHBOARD INITIALLY STARTED FLICKERING. THIS OCCURRED 3 OR 4 TIMES. THEN RECENTLY UTCSTARTED FLICKERING AND WENT BLANK. THUS I COULD NOT TELL HOW MAN MILES I HAD DRIVEN OR HOW MANY MILES I HAD UNTIL NEXT REFILL. THIS CONTINUED AND I TOOK A SHORT VIDEO. THEN CONTINUED TO DRIVE TO DEALERSHIP WHERE IT DID THE SAME THING. HOWEVER, MECHANIC COULDN'T DUPLICATE IT, BUT SAW MY VIDEO. IT WAS DETERMINED THAT I NEEDED A NEW MILEAGE REGULATOR WHICH IS ON BACK ORDER. CAR UNDER WARRANTY WITH LESS THAN 5,000 MILES. THIS PROBLEM OCCURRED WHEN DRIVING ON THE ROAD OR WHILE CCX WAITING FOR FOOD THRU A DRIVE IN. *TR | Crash: No Fire: No | 4,300 |
| Jun 2020 | ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOOR FAILS TO AUTO LOCK INTERMITTENTLY. ADDITIONALLY, THE AUTOMATIC BRAKE ASSIST FAILED TO FUNCTION AS DESIGNED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER GOING OVER A BUMP IN THE ROADWAY, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HERTRICH HONDA OF EASTON (6546 OCEAN GATEWAY, EASTON, MD 21601), ON SEVERAL OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. *LN*DT*JB*JB*LN*AS *TR*LN*TR | Crash: No Fire: No | 12,000 |
| May 2020 | VEHICLE SPEED CONTROL,SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT STATED THAT WHILE COMING TO A STOP WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL AND SHIFT TO NEUTRAL SIMULTANEOUSLY TO SLOW AND STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PAUL MILLER HONDA OF WEST CALDWELL (1170 BLOOMFIELD AVE, WEST CALDWELL, NJ 07006, (973) 808-9100) ON FOUR SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A REGIONAL INSPECTOR OUT TO DIAGNOSE THE VEHICLE. THE INSPECTOR ALSO FAILED TO ARRIVE AT A CONCLUSION FOR THE VEHICLE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,850. | Crash: No Fire: No | 6,850 |
| Apr 2020 | AIR BAGS,SERVICE BRAKES | WAS STOPPED AT RED LIGHT. DECIDED TO USE BRAKE HOLD FEATURE AND WHEN TRAFFIC STARTED TO MOVE I TAPPED THE GAS PEDAL TO RELEASE THE HOLD. THE VEHICLE ACCELERATED AT AN EXCESSIVE RATE AND I ENDED UP IN THE REAR END OF THE CAR IN FRONT OF ME. AIR BAG SENSOR CAME LOOSE AND WIRE WAS DANGLING AFTER IMPACT AND BAG SENSOR DIDN'T UPLOAD.*DT*JB | Crash: Yes Fire: No Towed | 19,000 |
| Mar 2020 | WHEELS | THE FIRST TIRE DAMAGE HAPPENED ON 1/10. WE WERE DRIVING BACK FROM THE CITY. THERE WAS A LOUD NOISE, BUT KEPT DRIVING BECAUSE WE WERE ON THE BRIDGE. THE FOLLOWING DAY HONDA DEALER DID THE FOLLOWING: 1/11 RIGHT REAR TIRE WAS REPLACED DUE TO SIDE WALL DAMAGE; WHILE CAR WAS AT THE DEALER, HONDA CLAIMS THE TECHNICIAN, DUE TO INTERNAL NEGLIGENCE (WHAT DOES THAT MEAN?) CAUSED DAMAGE TO SIDEWALL: 1/11 LEFT FRONT TIRE REPLACED "DUE TO INTERNAL NEGLIGENCE"; ON FEBRUARY 24TH, WHILE DRIVING BACK FROM NYC, ALMOST ON THE GEORGE WASHINGTON BRIDGE, WHEN THERE WAS LOUD SOUND. I THINK I HIT A POT HOLE: AT THE HONDA DEALER ON 2/25 WHERE THE LEFT REAR TIRE REPLACED DUE TO SEVERE DAMAGE TO SIDEWALL; ON MARCH 8, WHILE DRIVING ON ROUTE 4 PRESSURE LIGHT SUDDENTY TURNED ON: HONDA DEALER ON3/9 WHERE LOW TIRE PRESSURE LIGHT ON, DIAGNOSIS WAS TOO MUCH TIRE PRESSURE SO ADJUSTED THREE TIRES REPLACED ALL DUE TO SIDEWALL DAMAGE. I DO NOT THINK THIS IS A COINCIDENCE. THAT IS TOO MANY TIRES BEING DAMAGED FOR THE SAME REASON. THE CAR HAS 8646 MILES ON IT. WHEN TIRE WAS REPLACED 2/25, TIRE PRESSURES WERE ALSO CHECKED. THEN BY 3/9, ALL TIRES HAD TOO MUCH AIR. THERE HAS TO BE SOMETHING WRONG WITH THE TIRES OR THE CAR. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE, WONDERING WHEN THE NEXT "SEVERE DAMAGE TO THE SIDEWALL" WILL HAPPEN. | Crash: No Fire: No | 7,311 |
| Jan 2020 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER PARKED VEHICLE. THERE WERE NO INJURIES SUSTAINED. NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 272. *JS | Crash: Yes Fire: No | 272 |
| Jan 2020 | POWER TRAIN | WHILE OPERATING AN UNMODIFIED 2019 AWD HONDA HRV PER THE INCLUDED OWNER'S GUIDE (PAGE 86), THE BRAKE PEDAL WAS REQUIRED DURING 100% OF A 15 MILE DESCENT TO MAINTAIN THE VEHICLE"S SPEED WITHIN THE POSTED 35 MPH SPEED LIMIT. THE ENGINE BRAKING PROMISED, IN THE "L" GEAR SELECTOR, BY HONDA'S OWNER'S GUIDE WAS LACKING. THIS ISSUE HAS BEEN VERBALLY BROUGHT BEFORE THE DISTRIBUTOR, IN ADDITION TO BEING FORMALLY LISTED AS A COMPLAINT TO THE MANUFACTURER. THIS VEHICLE, TO WHICH I AM CONTRACTUALLY OBLIGATED TO OWN FOR 36 MONTHS, HAS SIGNIFICANTLY LESS ENGINE BRAKING CAPACITY THAN THE PRECEDENT SET BY DECADES OF LIKE VEHICLES WHICH HAVE BEEN RELEASED TO CONSUMERS WITH ENGINE BRAKING ADEQUATE FOR SAFE MOUNTAIN DRIVING. MY OWN OPINION MAY BE IRRELEVANT IN MOTIVATING A MOTOR COMPANY TO IMPROVE OR REPAIR THEIR PRODUCT, BUT I REFER TO THE IDAHO CDL MANUAL AS AN AUTHORITY ON SAFE PRACTICES AND EQUIPMENT FOR MOUNTAIN DRIVING. PLEASE REFER TO THE IDAHO CDL MANUAL, SECTION 2.6.6 SPEED ON DOWNGRADES "YOU MUST USE THE BRAKING EFFECT OF THE ENGINE AS THE PRINCIPAL WAY OF CONTROLLING YOUR SPEED ON DOWNGRADES. " AS PREVIOUSLY STATED, THE ENGINE BRAKING PROVIDED WITH THE 2019 HONDA HRV IS NOT ADEQUATE AS A PRINCIPAL WAY OF CONTROLLING SPEED ON DOWNGRADES. I WOULD GUESS THAT THIS PROBLEM MAY BE RELATED TO A LACK OF PROPER TUNING IN THE PCM (POWERTRAIN CONTROL MODULE) REGARDING SHIFTING SET POINTS. THIS PRESUMPTION IS BASED UPON THE ADDED ELECTRICAL SHIFTING CONTROL EQUIPMENT FEATURED ON A PREMIUM MODEL, WITH A MECHANICALLY SIMILAR TRANSMISSION. THERE WAS NO DISCLAIMER PRESENTED REGARDING ENGINE BRAKING OR MOUNTAIN DRIVING BEFORE, DURING, OR SINCE THE PURCHASE OF THIS VEHICLE. THE CONSUMER HAS LITTLE OR NO INDICATION THAT THIS WOULD BE A PROBLEM DURING AN URBAN TEST DRIVE. | Crash: No Fire: No | 300 |
| Dec 2019 | SEATS | THE FRONT SEAT ELECTRIC HEATERS DO NOT ADEQUATELY HEAT UP IN EITHER THE HIGH OR LOW SETTINGS. DEALER TECHS CLAIM THE CABIN CLIMATE CONTROL HAS TO BE TURNED UP BEFORE THEY WILL WORK. THEY BARELY GET WARM. I OWN A 2016 HRV WITH SEAT HEATERS WHICH WORK VERY WELL, ARE NOT CONNECTED TO CLIMATE CONTROL AND THERE IS NO COMPARISON. | Crash: No Fire: No | 500 |
| Dec 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 HONDA HR-V. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT ATTEMPTED TO EASE FORWARD BY LIGHTLY TAPPING THE ACCELERATOR PEDAL. UPON LIGHTLY TAPPING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER PARKED VEHICLE IN FRONT OF HER. THE CONTACT WAS FINALLY ABLE TO PLACE THE VEHICLE INTO PARK AND SHUT OFF THE ENGINE. A POLICE REPORT WAS NOT FILED AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 240. THE VIN WAS UNKNOWN. | Crash: Yes Fire: No | 240 |
| Nov 2019 | SERVICE BRAKES | I LEFT MY CAR PARKED WITH THE EMERGENCY BREAK ENGAGED AT HOME FOR 3 DAYS. I JUST TRIED TO START MY CAR AND THE EMERGENCY PARKING BREAK LIGHT FLASHES WHEN I JUST STEP ON THE BREAK PEDDLE. WHEN I ATTEMPTED START THE CAR BUT THE CAR WOULD NOT ENGAGE THE IGNITION, MY DASHBOARD WARNING LIGHTS FOR THE BREAK SYSTEM, BATTERY,ABS, BREAKS, LOW TIRE PRESSURE, AWD, AND PARKING ENGAGE LIGHT ALL START FLASHING, AND THE RIGHT INFO SCREEN DISPLAYED THE ERROR MESSAGE OF EMERGENCY BREAK ISSUE, CONTACT THE HONDA DEALERSHIP. AFTER MULTIPLE TIMES ATTEMPTING TO GET THE CAR TO START NOW THE LIGHT FOR THE E PARKING BREAK LIGHT FLASHES AND THE ENGINE START STOP BUTTON LIGHTS WHITE WHEN I ENGAGE THE BREAK PEDDLE. I HAVE CALLED FOR ASSISTANCE BUT HAVE NO FURTHER INFORMATION TO THE PROBLEM AT THIS TIME. I HOPE IT IS JUST MY BATTERY DIEING FROM THE E BREAK, BUT I DO NOT UNDERSTAND HOW THIS COULD KILL THE BATTERY. IT HAS NOT REACHED BELOW FREEZING FOR THE PAST FEW DAYS BUT HAS GOTTEN TO THE HIGH 30F. | Crash: No Fire: No | 4,302 |
| Jul 2019 | SERVICE BRAKES | MY BRAKE ASSIST SAFETY ALERTS DO NOT WORK AS SPECIFIED. I HAVE HAD MY CAR TO THE DEALER 3 TIMES FOR THIS; COMMUNICATED TO HONDA CORPORATE ([XXX]) W/O RESOLUTION. I JUST HAD TWO INCIDENTS WHERE I ALMOST REAR ENDED A VEHICLE WHILE MOVING AHEAD OF ME WITH NO ALERT FROM MY VEHICLE. ONE WAS APPROACHING A TOLL BOOTH; THE OTHER AT A EXIT- WHERE A CAR SUDDENLY STOPPED.THE STEERING WHEEL NEVER VIBRATES AS IT IS SUPPOSED TO AND THE ALERTS ARE RANDOM - SOMETIMES I SEE ON OR HEAR ONE. THE SETTINGS FOR DISTANCE TO SET ALERTS HAVE NO RELEVANCE. I HAVE EXHAUSED MY RESOURCES TO DEAL WITH THIS. THE DEALERSHIP (HERTRICH IN EASTON MD) FALSIFIED A REPORT OF FINDINGS WHEN I TEST DROVE IT WITH THIER MECHANIC. HE COULDNT EVEN TELL ME HOW IT WAS SUPPOSED TO WORK. THE REGIONAL REP FOR HONDA TEST DROVE WITH ME TO DEMONSTRATE HOW IT SHOULD WORK - IT PASSED IN ALL BU ONE INSTANCE. RICHARD, THE NATIONAL REP FOR HONDA WILL NO LONGER RETURN MY CALLS - 800-999-1009 X87147 (CASE [XXX]). I HAVE EXHAUSTED MY OPTIONS FOR GETTING THIS RESOLVED. I AM CONCERNED ABOUT MY ASSUMED SAFETY WITH THIS FEATURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT | Crash: No Fire: No | Unknown |
| Jul 2019 | ELECTRICAL SYSTEM,ENGINE | SINCE THE PURCHASE OF THE VEHICLE, THREE INDICATOR LIGHTS HAVE GONE ON AND OFF APPROXIMATELY 20 TIMES AND THE VEHICLE IS IN THE DEALER'S SERVICE DEPARTMENT NOW FOR THE THIRD TIME TO TRY AND REMEDY THE ISSUE. THE INDICATOR LIGHTS ARE: THE YELLOW CHECK ENGINE LIGHT, THE YELLOW ELECTRONIC PARKING BRAKE SYMBOL ((P)) AND A RED FLASHING "PARK" LIGHT. ON THE SECOND VISIT, THE OXYGEN SENSOR WAS REPLACED. IT HAS BEEN REPLACED AGAIN DURING THIS, THE THIRD VISIT, A MONTH LATER AND IS STILL IN THE SHOP TO ENSURE THE LIGHTS DO NOT GO ON IN MY POSSESSION. I AM NOT CONFIDENT THE OXYGEN SENSOR IS THE ROOT OF THE ISSUE AND THE DEALER HAS YET TO FULLY RESOLVE THE ISSUE. | Crash: No Fire: No | 5,000 |
| Jan 2019 | FUEL/PROPULSION SYSTEM | FUEL TANK LOCATION, DIRECTLY UNDERNEATH FRONT PASSENGER COMPARTMENT, WITH BARS ON BOTH SIDES OF GAS TANK. | Crash: No Fire: No | Unknown |