Complaint volume
355 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Civic Complaints
355 consumer-submitted complaints on record for the 2019 Honda Civic, grouped by component category.
355 Total complaints
23 Crash reports
0 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, fuel system, gasoline, fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 0 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 107 complaints, with an average reported failure mileage of 27,358 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, fuel system, gasoline, fuel/propulsion system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Civic?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Civic
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Civic complaints?
23 Crash
0 Fire
12 Injury
0 Fatality
27 Towed
9 Medical attention
What are the most common 2019 Honda Civic complaint categories?
STEERING 63
FUEL SYSTEM, GASOLINE 58
FUEL/PROPULSION SYSTEM 47
UNKNOWN OR OTHER 28
ELECTRICAL SYSTEM 12
ENGINE 11
FORWARD COLLISION AVOIDANCE 11
SERVICE BRAKES 9
STRUCTURE 9
POWER TRAIN 7
355 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2020 | SERVICE BRAKES,ENGINE | I WAS SLIGHTLY BRAKING BECAUSE THE VEHICLE IN FRONT OF ME WAS GOING TO MAKE A RIGHT TURN INSTEAD OF BRAKING IT STARTED SPEEDING MAKING A STRANGE NOISE I WAS ABLE TO SLIGHTLY RELEASE THE BRAKE AND BRAKE AGAIN SO IT WOULDN'T HIT THE CAR IN THE FRONT. | Crash: No Fire: No | 12,046 |
| Oct 2020 | STEERING,SERVICE BRAKES,ENGINE | WHEN DRIVING HOME FROM WORK MY CAR SUDDENLY SHOWED MULTIPLE ERRORS SUCH AS EMISSIONS SYSTEM PROBLEM, BRAKE SYSTEM PROBLEM, HILL START PROBLEM, POWER STEERING PROBLEM , EMS SYSTEM PROBLEM. THE CAR ONLY HAS 14,000 MILES AND IS A YEAR OLD. THE CAR DOES NOT SHIFT OR STEER PROPERLY. PLEASE RECALL THIS CAR BECAUSE MANY OTHERS HAVE HAD THE SAME PROBLEM. | Crash: No Fire: No | 14,500 |
| Sep 2020 | FUEL/PROPULSION SYSTEM | THE VEHICLE QUIT RUNNING THREE TIMES IT ACTED LIKE A FUEL PUMP NO CHECK ENGINE LIGHT. CAME ON I WAS DRIVING ON A CITY STREET AND I HAD THE AIR ON. | Crash: No Fire: No | 6,700 |
| Sep 2020 | POWER TRAIN,ENGINE | TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE SHUTOFF WHILE DRIVING, WITHOUT WARNING. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED THE LUTHER BROOKDALE HONDA DEALER LOCATED AT 6800 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. | Crash: No Fire: No | 7,000 |
| Sep 2020 | FUEL/PROPULSION SYSTEM | ONCE I LEARNED OF THE RECALL, I MADE AN APPOINTMENT IN MID-JULY. WHEN I WENT TO MY APPOINTMENT, THE ADVISOR WAS NOT THERE, THE PART WAS NOT ORDERED, AND A DIFFERENT ADVISOR SAID THEY WOULD ORDER THE PART AND IT WOULD ARRIVE WITHIN A WEEK. AFTER MORE THAN A WEEK, I CALLED TO CHECK WHAT WAS GOING ON AND THEY SAID THE PART WAS STILL WAITING TO BE DELIVERED THE FOLLOWING DAY AND I WOULD RECEIVE A PHONE CALL WHEN IT ARRIVED. I DID NOT RECEIVE ANY PHONE CALL OR NOTIFICATION THAT THE PART WAS IN STOCK TO BE INSTALLED. ABOUT A WEEK AFTER THAT, I RECEIVED A TEXT AND EMAIL STATING THAT THE WORK ON MY CAR (RECALL) WAS COMPLETED AND THEY WANTED MY FEEDBACK. SINCE I SHOWED UP FOR MY APPOINTMENT TO HAVE THE RECALL WORK COMPLETED, IT HAS BEEN MORE THAN TWO MONTHS AND I HAVE NOT RECEIEVED ANY CALL OR NOTICE FROM THIS HONDA DEALERSHIP TO REMEDY THE SITUAION. I CALLED THEM THIS PAST WEEK, LEFT A VOICEMAIL, SPOKE TO A DIFFFERENT ADVISOR WHO COULD NOT TELL ME WHY I HAVE YET TO HAVE THE RECALL COMPLETED, AND SAID I WOULD RECEIVE A PHONE CALL FROM THE SECOND ADVISOR (THE ONE WHO ORDERED THE PART WHEN MY ADVISOR WAS NOT PRESENT). I HAVE YET TO RECEIEVE ANY COMMUNICATION FROM THIS DEALERSHIP ABOUT THIS RECALL OR HOW TO CORRECT THIS SITUATION. | Crash: No Fire: No | 23,000 |
| Sep 2020 | ENGINE | TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, LOSS MOTIVE POWER, SWITCHED TO LIMP MODE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE IN LIMP MODE. AFTER STOPPING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT DISAPPEARED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION HONDA LOCATED AT 23551 MAGIC MOUNTAIN PKWY, VALENCIA, CA 91355, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY CONTAMINATED FUEL. AFTER DRAINING THE FUEL SYSTEM, THE CONTACT RETRIEVED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE) IN JULY 2020. THE FAILURE MILEAGE WAS 29,000. | Crash: No Fire: No | 29,000 |
| Sep 2020 | ELECTRICAL SYSTEM | TL* A SIGN LANGUAGE INTERPRETER CALLED ON BEHALF OF THE OWNER OF A 2019 HONDA CIVIC. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE ADAPTIVE CRUISE CONTROL FAILED TO OPERATE. THE VEHICLE WAS SHIFTED INTO REVERSE AND TO DRIVE. THE ACC LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED HONDA OF NEW ROCHELLE (25 E MAIN ST, NEW ROCHELLE, NY 10801) AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,276. | Crash: No Fire: No | 56,276 |
| Sep 2020 | VISIBILITY/WIPER | THE WINSHIELD HAS CRACKED TWICE IN THE ONE YEAR I HAVE OWNED IT. IT COSTS $1,000 TO REPAIR IT. I HAVE NEVER HAD A WINSHIELD CRACK IN 33 YEARS OF OWNING CARS. THERE IS AN ISSUE CAUSING THIS TO OCCUR. I HAD A ROCK CHIP IN BOTH INSTANCES. | Crash: No Fire: No | 19,000 |
| Jul 2020 | LANE DEPARTURE | TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING BETWEEN 45-50 MPH, THE VEHICLE LANE KEEPING ASSISTANT DOES AN AUTOMATIC VEER TO THE RIGHT. AS A RESULT, HER DAUGHTER CRASHED INTO A GUARDRAIL BUT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FAILURE OCCURRED ONCE WHERE HER DAUGHTER ENTERED A DITCH BUT DID NOT SUSTAIN INJURIES. THE TIRE FAILURE, ADAPTIVE, BRAKE AND OTHERS WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. | Crash: Yes Fire: No Towed | 5,000 |
| Jun 2020 | TIRES | THE SUBJECT TIRES DEVELOPED SIDEWALL BULGES AFTER ONE YEAR OF LOCAL USE, 11,200 MILES. THEY WERE TAKEN TO THE HONDA DEALER WHO DID NOT THINK IT WAS AN ISSUE AND WOULD NOT REPLACE THEM.*DT CONSUMER STATED DISREGARD COMPLAINT HAPPENED WHILE DRIVING.*JB | Crash: No Fire: No | Unknown |
| Jun 2020 | AIR BAGS | I WAS DRIVING DOWN A ROAD (WITH MY FRIEND IN THE PASSENGER SEAT NEXT TO ME JUST TO NOTE) THAT IS BEING REPAVED AND IT'S NOT ANYTHING THAT I HAVEN'T DRIVEN ON BEFORE, JUST A LITTLE TINY BIT SHAKY HERE AND THERE BUT AGAIN NOTHING CRAZY. I'M GOING ABOUT 10-15 MPH AND ALL OF THE SUDDEN MY AIRBAGS JUST GO OFF. NOTHING HIT, NO POTHOLE IN SIGHT, JUST SLOWLY DRIVING DOWN THE ROAD AND BAM. I WAS SPOOKED AS I COULDN'T BRACE FOR IT AT ALL BECAUSE I WASN'T EXPECTING IT. MY WINDOWS WERE UP SO THE SOUND OF IT COMING OUT BASICALLY WRECKED MY EARS AND IT CAME OUT ALONG WITH A BUNCH OF SMOKE. I PUT THE CAR IN PARK AND GOT OUT TO LOOK, CONFUSED AS TO WHAT HAD TRIGGERED IT BUT NOTHING, NO DAMAGE TO THE CAR AT ALL, NOTHING HIT. AT HONDA THEY WERE NOT HAVING IT. THEY TOLD ME THAT THEY CAN REPLACE IT UNDER WARRANTY IF IT WAS PROVED TO BE A DEFECT. I ARGUED THAT IT MUST BE CONSIDERING I DIDN'T HIT ANYTHING AND WAS DRIVING SLOW AND THERE IS ABSOLUTELY NO DAMAGE ON THE CAR. SHE SAID THEY'LL LIFT IT AND IF THERE IS ANYTHING ON THE BOTTOM OF THE CAR TO INDICATE THAT THE SENSOR WAS TOUCHED, IT'S INSTANTLY OUT OF WARRANTY AND I NEED TO GO THROUGH INSURANCE. HOW IS THIS OKAY? CLEARLY THIS IS SOME DEFECT WITH THE CAR AND I'M BEING PENALIZED FOR IT. THEY CALLED TODAY FOR THE RESULT AND SAID THE CAR HIT THE GROUND AND DAMAGED THE SENSOR SO IT'S ON ME TO PAY FOR DAMAGES. I FIND THAT HARD TO BELIEVE BECAUSE I FELT NO IMPACT AND WAS ABLE TO CONTINUE DRIVING THE CAR AFTER IT HAPPENED. I PUT IT IN PARK RIGHT AWAY TO COME OUT BUT ONCE I WAS TOLD BY THE POLICE TO GO TO HONDA I PUT THE CAR INTO DRIVE AND SMOOTHLY DROVE OFF TO THE DEALERSHIP. WHAT CAN I DO TO HAVE HONDA ACCEPT THEIR RESPONSIBILITY? I NEVER THOUGHT THAT REGULAR DRIVING ON A SLIGHTLY BUMPY ROAD (BASICALLY FLAT AND PEBBLY) MEANS THAT THE AIRBAGS WOULD GO OFF. THERE WERE MANY CARS ON THAT ROAD YET THEIR AIRBAGS DIDN'T GO OFF. *TR | Crash: No Fire: No | 10,000 |
| Jun 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Jun 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM ACTIVATED INDEPENDENTLY WITHOUT A VEHICLE IN CLOSE PROXIMITY. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN INTO A PARKING LOT, THE AUTOMATIC BRAKING SYSTEM FAILED TO ACTIVATE AND THE VEHICLE STRUCK THE MEDIAN ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE UNDERCARRIAGE OF THE VEHICLE, THE FRONT BUMPER WAS DENTED AND THE HOOD WAS DENTED INWARDS. CMA'S COLONIAL HONDA (2100 WALTHALL CENTER DR, SOUTH CHESTERFIELD, VA 23834, 804-414-1900) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800. | Crash: Yes Fire: No | 11,800 |
| Jun 2020 | STRUCTURE | SEPTEMBER 13 2019 - FRONT SPOILER UNDER THE BUMPER PARTIALLY DETACHED WHILE DRIVING ON I-65 AT ~70 MPH. THIS HAPPENED SUDDENLY AND VIOLENTLY AND NEARLY RESULTED IN AN ACCIDENT WHEN IT HAPPENED DUE TO THE SPOILER IMMEDIATELY DRAGGING THE PAYMENT (I.E. IMPACTING CONTROL OF THE CAR COUPLED WITH STARTLING THE DRIVER). NO PREVIOUS COLLISION OR TRAUMA HAD IMPACTED THE SPOILER PRIOR TO THIS INCIDENT (E.G. IT HAD NOT HIT A PARKING CURB). A PASSENGER CORROBORATED THE FACTS DETAILED BY THE DRIVER. SPOILER WAS REPLACED BY THE DEALERSHIP (HONDA WORLD IN LOUISVILLE, KY) A FEW DAYS LATER. JUNE 6 2020 - THE EXACT SAME INCIDENT OCCURRED WHILE DRIVING ON I-64 AT ~70 MPH, WHICH ALSO NEARLY CAUSED AN ACCIDENT. SIMILAR TO THE 9/13/19 INCIDENT, THERE HAD BEEN NO COLLISION OR TRAUMA IMPACTING THE SPOILER PRIOR THIS SECOND INCIDENT. THIS TIME, THERE WERE TWO EYE WITNESSES (MOTHER & FATHER OF THE DRIVER) IN THE CAR DIRECTLY IN FRONT OF THE CIVIC, AS WELL AS 2 PASSENGERS, ALL OF WHICH CORROBORATED THESE FACTS. WE TIED THE PARTIALLY DETACHED SPOILER TO THE BUMPER SO THAT IT REMAINED DRIVABLE HOME. JUNE 8, 2020 - BROUGHT THE CAR TO THE DEALERSHIP AGAIN AND INFORMED THEM OF THIS SECOND INCIDENT, THAT OCCURRED EXACTLY THE SAME AS THE FIRST BACK IN SEPTEMBER WITHOUT ANY PREVIOUS TRAUMA OCCURRING TO THE PART THAT PARTIALLY DETACHED. INSTEAD OF LISTENING THEY WERE IMMEDIATELY CONFRONTATIONAL, SAYING THERE HAD TO HAVE BEEN A COLLISION (I.E. THEY DIDN'T BELIEVE US). THEY TOLD US TO CALL INSURANCE AND THAT THERE WAS NOTHING THEY COULD DO. FURTHER, THEY MENTIONED THAT WHEN WE CALLED THE 1-800 HONDA CUSTOMER CARE #, THAT HONDA WOULD CALL THEM BACK AND THEY WOULD SAY THERE HAD TO HAVE BEEN A COLLISION (I.E. THEY WOULD TELL HONDA THAT WE WERE LYING). PLEASE ADVISE ON WHO WE SHOULD CONTACT ABOUT THIS POTENTIAL COVER UP OF A SERIOUS SAFETY ISSUE. WE ARE CONCERNED OTHER HONDA CIVIC OWNERS MAY BE IN DANGER. *TR | Crash: No Fire: No | 1,200 |
| Jun 2020 | SEAT BELTS | TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT WHILE PUTTING ON HER SEATBELT, THE SEATBELT FAILED TO LATCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER VANDERGRIFF HONDA, ADDRESS: 1104 W I-20, ARLINGTON, TX 76017, HOWEVER WAS NOT DIAGNOSED OR INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,727. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 16,727 |
| Jun 2020 | FUEL/PROPULSION SYSTEM | CAR STALLED OUT WHILE DRIVING AND WOULD NOT RESTART. PRETTY SURE IT'S THE FUEL PUMP | Crash: No Fire: No | 4,764 |
| Jun 2020 | WHEELS,SERVICE BRAKES | EVERYTIME I START THE CAR I GET A LOW TIRE PRESSURE WARNING, I HAVE CHECKED ALL FOUR TIRE PRESSURES AND THE SPARE REPEATEDLY, AND REGARDLESS OF WHETHER I FILL THEM WITH THE CORRECT PRESSURE OR NOT THE TPMS DOES NOT STOP SIGNALING LOW TIRE PRESSURE. WARNING HAS NOT GONE AWAY SINCE IT CAME UP DESPITE CORRECTING PRESSURE BI-WEEKLY. CURRENTLY HAS BEEN 6 MONTHS. ALSO OCCASIONALLY THE CAR WILL BRAKE BY ITSELF BOTH ON THE HIGHWAY AND AROUND NEIGHBORHOODS (LOW SPEEDS AND HIGH) AND WITHOUT ANYONE IN FRONT. *TR | Crash: No Fire: No | 13,000 |
| Apr 2020 | ENGINE | THIS CAR WAS JUST RELEASED FROM BEING 'FIXED,' AT THE DEALERSHIP. THE DAY AFTER THE CAR STALLED ON THE HIGHWAY NEARLY CAUSING AN ACCIDENT. THE CAR HAS THE FOLLOWING PROBLEMS SINCE 5000 MILES AND IS SUPPOSED TO HAVE BEEN A NEW CAR. IT'S A LEMON. 1. ENGINE CYLINDERS FLOODED WITH COOLANT 2. ENGINE NOT WORKING 3. DASHBOARD COMPUTER FLASHING ALL SYSTEMS FAILURE (SINCE 30 DAYS AFTER CAR WAS PURCHASED IN 11/2019. NEVER RESOLVED). 4. HEATER NOT WORKING. ENTIRE AC SYSTEM REPLACED. THEY ALSO SAID SOME VALVE HAD GONE OUT AS WELL. THAT'S NEVER BEEN MADE CLEAR TO ME IN SPITE OF REPEATED INQUIRIES. 5. CAR OUT OF SERVICE SINCE FEB 23 TO DATE. HONDA CORPORATE HAS TOLD ME TO POUND SAND. TO GO MAKE A LEMON LAW COMPLAINT. | Crash: No Fire: No | 7,000 |
| Mar 2020 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE DRIVER DISCOVERED THAT THE POWER STEERING AND BRAKES WERE INOPERABLE. THE VEHICLE WAS TOWED TO DCH HONDA OF TEMECULA LOCATED AT (26755 YNEZ RD, TEMECULA CA) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT SEVERAL ELECTRICAL WIRES HAD BEEN EATEN BY RODENTS WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.*DT*JB *BF CONSUMER STATED [XXX] IS THE STEPFATHER AND SHE IS THE OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB | Crash: No Fire: No Towed | 27,000 |
| Mar 2020 | ELECTRICAL SYSTEM | AUDIO SYSTEM WILL INTERMITTENTLY DISABLE SOUND OUTPUT ON ALL CHANNELS: BLUETOOTH,AM,FM,XM RADIO, PHONE CALLS, ETC. CAR AUDIO AMPLIFIER OVER HEATING. TEMPERATURE MEASURED AT 197 DEGREES F. RISK OF FIRE. IN ORDER TO RESUME AUDIO OUTPUT, VEHICLE MUST BE COMPLETELY SHUTDOWN AND RESTARTED. WHEN THE RADIO IS OPERATIONAL FOR A CERTAIN PERIOD OF TIME AT A CERTAIN VOLUME IT OVERHEATS AND SHUTS DOWN. | Crash: No Fire: No | 601 |
| Mar 2020 | AIR BAGS,STRUCTURE,VISIBILITY/WIPER | I WAS DRIVING 70 ON THE FREE WAY IN THE FAR LEFT LANE AND MY TIRE BLEW AND I ENDED UP HITTING THE RAIL ALL THE WAY ON THE RIGHT LANE. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 7,000 |
| Feb 2020 | UNKNOWN OR OTHER | UNATTENDED ACCELERATION . THE CAR SURGED BY ITSELF. THE BRAKE DID NOT WORK. THE CAR JUMPED A CURB AND WENT INTO A BUILDING. THERE IT MADE A WHOLE AND WITH SUCH FORCE BROKE THROUGH BRICKS. THE CAR ONLY HAS 2800 MILES AND I LEASED IT IN OCT. 19. I WAS PULLING INTO A PARKING SPOT WHEN IT HAPPENED. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 2,839 |
| Feb 2020 | SERVICE BRAKES | I OWN A 6 SPEED MANUAL SPORT COUPE PURCHASED ON 5/30/19. ON 2/10/20 I WAS STOPPED AT A LIGHT ON A SLIGHT DOWNHILL 15- 20' BEHIND CAR IN FRONT. SHIFT WAS IN NEUTRAL WITH MY FOOT ON BRAKE PEDAL. AFTER A WHILE, MY CAR STARTED MOVING FORWARD. I PUSHED HARDER ON THE BRAKE PEDEAL BUT NO RESPONSE AND COASTED INTO REAR OF CAR. ONE PERSON IN EACH CAR AND NOBODY INJURED. FEARFUL THAT BRAKE FAILURE WOULD OCCUR AGAIN, HAD CAR TOWED TO LOCAL HONDA DEALER WHERE PURCHASED. RECEIPT TO ME INDICTED THEY DID DIAGNOSTIC TESTING, INSPECTED BRAKE SYSTEM AND TEST DROVE CAR. "ADVISED CUSTOMER NO PROBLEMS AT THE MOMENT". AS NOTED BEFORE TESTING, SINCE NO MANUFACTURER DEFECTS FOUND WAS CHARGED $139.95. ON 2/11, RECEIVED CALL FROM MGR. OF HONDA SVC. DEPT. DUE TO MY NEGATIVE SURVEY RESPONSES. TOLD HIM I WAS NOT SATISFIED WITH ANSWER BY EMPLOYEE TO MY QUESTION OF WHY FORWARD COLLISION MITIGATION/FCM DID NOT BRAKE WHEN GETTING CLOSE TO CAR. MGR. STATED THAT FCM IS DESIGNED NOT TO WORK WHEN CAR IN NEUTRAL OR REVERSE. I CONSIDER LACK OF FCM IN NEUTRAL TO BE A SERIOUS SAFETY DESIGN FLAW. MGR. THEN RECOMMENDED THAT I OPEN CASE WITH HONDA CUSTOMER RELATIONS WHICH DONE ON 2/14. REP. TOOK DOWN MY INFO. AND ASKED WHAT I WANTED FROM HONDA. I SAID THEY NEED TO DETERMINE WHY THE BRAKE FAILURE HAPPENED AND WHAT CAN BE DONE SO I HAVE CONFIDENCE THAT IT WILL NEVER OCCUR AGAIN. SHE THEN GAVE ME A CASE # AND STATED THAT IT WOULD NEED TO BE REFERRED TO THE "LEVEL 1" DEPT. HANDLING ACCIDENTS/INJURIES/FATALITIES. RECEIVED A CALL FROM "LEVEL 1" ON 2/17 BUT WAS TOLD THERE WAS NOTHING THEY COULD DO/WAS A LOCAL DEALER ISSUE AND HE WAS TO CONTACT THE MGR. OF THE LOCAL HONDA SVC. DEPT. I SENT VOICE/E-MAILS TO MGR. OF LOCAL HONDA SVC. DEPT. ON 2/21 NOTING MY EXPERIENCE WITH CUST. RELATIONS/"LEVEL 1", AND ASKING WHAT ARE THE NEXT STEPS -- AWAITING RESPONSE. I AM CURRENTLY DRIVING THE CAR IN FEAR/ON EDGE. *LN *AS | Crash: Yes Fire: No Towed | 8,540 |
| Feb 2020 | ELECTRICAL SYSTEM | THE COMPUTER SYSTEM IS UNSTABLE AND MALFUNCTIONS ROUTINELY BY ALL EQUIPMENT SYMBOLS FLASHING MALFUNCTIONS SIMULTANEOUSLY. ADDITIONALLY, THE AC AND HEATER HAVE FAILED AFTER ONLY 5000 MILES DRIVEN. THE ENTIRE AC SYSTEM IS SCHEDULED TO BE REPLACED. | Crash: No Fire: No | 5,000 |
| Jan 2020 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THE ADMISSION ERROR WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED LOCAL UNNAMED DEALER AND THE SERVICE DEPARTMENT WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC, WHERE HE WAS INFORMED THE FAILURE WAS ASSOCIATED TO UNKNOWN SOFTWARE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 3,000. | Crash: No Fire: No | 3,000 |