Complaint volume
587 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
587 consumer-submitted complaints on record for the 2019 GMC Sierra, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
587 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 12 crash reports, 3 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 206 complaints, with an average reported failure mileage of 36,124 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
587 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2019 | UNKNOWN OR OTHER,SERVICE BRAKES | HAD SERIOUS BRAKING ISSUE POWER BRAKE ALL AT ONCE REDUCED BRAKE EFFICIENCY ALMOST RAN INTO ONCOMING TRAFFIC BEFORE I GOT STOPPED CHECK ENGINE LIGHT CAME ON AND WARNING IN INFO BOX CAME ON GM EVEN DESCRIBES THIS PROBLEM IN THE OWNERS MANUAL IS IN SHOP NOW 11/19/19 HOWARD BENTLEY ALBERTVILLE AL WAS MOVING | Crash: No Fire: No | 12,000 |
| Nov 2019 | POWER TRAIN,ENGINE | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE ATTEMPTING TO ACCELERATE AT HIGHWAY SPEEDS ABOVE 50 MPH, THE SPEED WOULD NOT IMMEDIATELY INCREASE AND THE VEHICLE DRASTICALLY HESITATED TO ACCELERATE. THE FAILURE OCCURRED IN SIXTH, SEVENTH, AND EIGHTH GEARS. THE VEHICLE WAS TAKEN TO ANCIRA GMC (30500 I-10 W, BOERNE, TX) WHERE THE FAILURE WAS DUPLICATED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. | Crash: No Fire: No | 1,800 |
| Oct 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE THE VEHICLE WAS IN A PARKING LOT, THE BRAKE PEDAL FAILED TO DEPRESS AND STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BURNS BUICK (500 W RTE 70, MARLTON, NJ 08053, (856) 432-0330), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 7,085. | Crash: No Fire: No | 7,085 |
| Oct 2019 | STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | I STARTED MY CAR AND I HAD 4 MESSAGES APPEAR ON THE DASH STATING(SERVICE ESC, SERVICE TRAILER BRAKE, BRAKE SYSTEM FAILURE-62 MPH TOP SPEED AND STEERING ASSIST REDUCED DRIVE WITH CARE). I ATTEMPTED TO DRIVE THE VEHICLE IN MY NEIGHBORHOOD AND NOTICED THAT I HAD LOST POWER STEERING AND WHEN I WENT TO BRAKE THERE WAS A DELAYED RESPONSE. IT TOOK THE VEHICLE APPROXIMATELY 4 TO 5 FEET TO COME TO A STOP AFTER BRAKING. ALSO THE ABS, CHECK ENGINE, BRAKE AND TRACTION CONTROL LIGHTS WERE ILLUMINATED. I IMMEDIATELY TRIED TO DRIVE BACK HOME AND WHEN I DROVE IN TO MY DRIVEWAY, I SMASHED ON THE BRAKES AND I ALMOST DROVE THROUGH MY GARAGE BECAUSE THE VEHICLE WOULD NOT STOP IMMEDIATELY. I TRIED TO PRESS MY ONSTAR BUTTON FOR ROAD ASSISTANCE AND LOST ALL ELECTRICAL POWER. I CONTACTED ONSTAR WITH MY PHONE AND HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. CURRENTLY THE VEHICLE IS THERE BEING DIAGNOSED FOR THE PROBLEM. | Crash: No Fire: No | 5 |
| Oct 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE EXITING A FUEL STATION IN REVERSE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP IMMEDIATELY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ORANGE BUICK GMC (LOCATED AT 3883 W COLONIAL DR, ORLANDO, FL 32808, (407) 680-2090) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 6,500 |
| Oct 2019 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO FAIRWAY CHEVROLET (3100 E. SAHARA AVE, LAS VEGAS, NV), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,400. THE VIN WAS INVALID. | Crash: No Fire: No | 1,400 |
| Sep 2019 | EXTERIOR LIGHTING,LANE DEPARTURE | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT THE LANE DEPARTURE SIGNAL WAS SUPPOSED TO BLINK THREE TIMES, BUT IT ONLY BLINKED ONCE. IN ADDITION, THE LANE DEPARTURE SIGNAL FUNCTIONED CORRECTLY INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEMONTROND BUICK GMC (14101 NORTH FWY, HOUSTON, TX 77090, (281) 607-1716) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE DEALER STATED THAT THE VEHICLE WAS FINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400. | Crash: No Fire: No | 4,400 |
| Sep 2019 | VISIBILITY | 2019 GMC SIERRA 1500. CONSUMER WRITES IN REGARDS TO POOR VISIBILITY WHILE TOWING. *LD THE CONSUMER STATED THE VEHICLE WAS UNFIT FOR TOWING PURPOSES, AS THERE ARE NO MIRRORS. *JS | Crash: No Fire: No | Unknown |
| Sep 2019 | ELECTRICAL SYSTEM,SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENTERTAINMENT SYSTEM WENT OUT. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE FAILURE DID NOT RECUR. THE FAILURE LATER RECURRED AND THE VEHICLE WAS TAKEN TO BOB HOWARD BUICK GMC DEALER (405-936-8800, LOCATED AT 13300 BROADWAY EXTENSION, OKLAHOMA CITY, OK 73114) WHERE THE COMPUTER SYSTEM WAS UPDATED. APPROXIMATELY TWO WEEKS LATER, WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES LOST POWER AND DID NOT STOP THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN. | Crash: No Fire: No | 1,500 |
| Sep 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE PULLING OUT OF THE PARKING LOT, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCDONALD GMC CADILLAC (5155 STATE ST, SAGINAW, MI 48603, (989) 319-4136). THE DEALER TESTED THE BRAKES, REPLACED THE MASTER CYLINDER, BLED THE BRAKES, PERFORMED A ROAD TEST, AND DECLARED THAT THE FAILURE WAS REMEDIED; HOWEVER, THE FAILURE RECURRED DURING A ROAD TRIP 200 MILES AWAY FROM HOME. DURING THE FAILURE, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AGAIN AND THE WARNING INDICATOR TURNED OFF. THE CONTACT MANAGED TO DRIVE HOME SLOWLY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT A CASE MANGER WOULD CALL BACK WITHIN TWO DAYS. THE FAILURE MILEAGE WAS 3,930. *TP | Crash: No Fire: No | 3,930 |
| Aug 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO HESITATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE DOWNSHIFTED FROM THIRD TO FIRST GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO GEOFF PENSKE BUICK GMC (LOCATED AT 100 S MUSEUM RD, SHILLINGTON, PA 19607, (610) 370-6673) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,500. THE CONSUMER STATED WHEN AT A TRAFFIC LIGHT CAR, IT CLUNKS AND DROPPING INTO FIRST GEAR WHEN COMING TO A STOP. *TR WHEN STOPPING FOR TRAFFIC THE TRANSMISSION SEEMS TO 'CLUNK' AS IF IT IS IN A HIGHER GEAR AND THEN DROPS INTO FIRST AFTER THE VEHICLE COMES TO A STOP. FEELING LIKE THE GEARS ARE MOVING WHEN THE VEHICLE IS NOT. WHEN LEAVING A STOP IT SOMETIMES HESITATE AND THE ENGINE WILL REV LIKE IT IS IN NEUTRAL THEN QUICKLY LUNGE FORWARD AT TIMES SO HARD IT FEELS LIKE IT HAS BEEN HIT FROM BEHIND.*JB | Crash: No Fire: No | 5,500 |
| Aug 2019 | ENGINE | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING 25-30 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO CUMMINS CHEVROLET BUICK GMC CADILLAC (300 N AIRPORT RD, WEATHERFORD, OK 73096, (580) 247-2263) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE BACKORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,100. THE VIN WAS NOT AVAILABLE. *BF CONSUMER STATED TAKING FROM STOP @ 25-30MPH, VEHICLE CAME TO A COMPLETE STOP. ALSO IN REVERSE, NO TRAFFIC AND WASN'T GOING 55 MPH. *JB | Crash: No Fire: No Towed | 2,100 |
| Aug 2019 | ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT THE BACK UP CAMERA WAS FAULTY. THE FEATURES WORKED INTERMITTENTLY AND WOULD NOT COMPLETE ALL VIEWS OF THE REAR OF THE VEHICLE. THE SCREEN TURNED BLUE AND "SERVICE BACK UP SYSTEM" APPEARED ON THE CAMERA SCREEN. THE CONTACT STATED THAT THE VEHICLE ALSO HAD A LANE ASSIST SENSOR; HOWEVER, THE SEAT WOULD NOT ALERT THE CONTACT OR VIBRATE WHEN HE DRIFTED OUT OF THE LANE. THE VEHICLE WAS DRIVEN TO HOME DALE SCHWARTZ GMC (145 WILLOW AVE, HONESDALE, PA 18431, (570) 253-4222) WHERE IT WAS DIAGNOSED THAT A NEW MODULE NEEDED TO BE INSTALLED IN THE REAR SEAT. THE CONTACT DID NOT KNOW WHAT SIDE OF THE REAR OF THE SEAT THE MODULE NEEDED TO BE PLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC ORDERED THE NEW MODULE AND STATED THAT IT WOULD ARRIVE IN THREE WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS UNKNOWN. | Crash: No Fire: No | 1,800 |
| Jul 2019 | STEERING | ELECTRONIC POWER STEERING WENT OUT WHEN TAKING AN OFF RAMP, TRANSITIONING FROM A CRUISING SPEED OF 65 MPH. VERY DIFFICULT TO NAVIGATE THE TURN AND COULD HAVE EASILY RESULTED IN AN ACCIDENT IF IT HAD OCCURRED IN A HEAVY TRAFFIC SITUATION OR IN ADVERSE WEATHER CONDITIONS. TURNED THE VEHICLE OFF, SAT FOR 15 MINUTES, STARTED AND THE CONDITION WAS GONE. TOOK VEHICLE STRAIGHT TO DEALER FOR REPAIRS. | Crash: No Fire: No | 14,300 |
| Jul 2019 | POWER TRAIN | RECENTLY PURCHASED A 2019 GMC SIERRA AND IT SHIFTS HARD AT LOWER SPEEDS OR WHEN MOVING FROM A STOPPED POSITION AND THEN ACCELERATING, OR WHEN DECELERATING. WHILE PARKING THE CAR AT ONE POINT THE SHIFT WAS SO HARD THAT IT FELT LIKE A HIT, AND THEN THE KIDS CONFUSEDLY ASKING "WHAT WAS THAT?". GM IS GIVING US THE RUNAROUND AND UNWILLING TO FIX WHAT I HAVE NOW FOUND OUT, HAS BEEN A KNOWN PROBLEM. THEY BASED EVERYTHING OUT OF WHAT THE MODULES REPORT WHEN THE CAR IS HOOKED UP TO THE COMPUTER. BASICALLY, IF THE MODULES ARE OK THEN THE CAR IS REPORTEDLY OK. NOT THE CASE. | Crash: No Fire: No | Unknown |
| Jul 2019 | WHEELS | TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 5 MPH, A "TERRIBLE NOISE" WAS HEARD. THE REAR DRIVESHAFT ASSEMBLY CONNECTED TO THE DIFFERENTIAL CAME APART. THE VEHICLE WAS TAKEN TO BARKER BUICK GMC (985-464-8194, LOCATED AT 6444 W MAIN ST, HOUMA, LA 70360) WHERE THE RIM, FLANGE, AND THE WHEEL WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER PERFORMED THE CORRECT REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 10,400. CONTACTED GM CUSTOMER ASSISTENCE IN AND IN CONCLUSION SAID THAT THE PART WAS NOT DEFECTIVE AND CLOSED MY COMPLAINT CASE NO. 9-5277582246 *TR*JB | Crash: No Fire: No | 10,400 |
| Jul 2019 | SERVICE BRAKES | JUNE 27TH I WAS LEAVING A GAS STATION IN NOVATO CA WITH MY DAUGHTER AND FATHER IN THE TRUCK. I SLOWLY STARTED MOVING THROUGH THE STATION AND NOTICED MY BRAKES WERE ALMOST COMPLETELY GONE. FORTUNATELY I WAS CLOSE TO HOME SO I DROPPED DOWN TO FIRST GEAR AND SLOWLY MOTORED HOME TO WAIT FOR THE TOW TRUCK. I HAD THE TRUCK TOWED TO THE NOVATO CHEVY DEALERSHIP AND THEY COULD FIND NOTHING WRONG WITH THE TRUCK. I THEN BEGAN THE PROCESS OF REQUESTING GM TO BUY THIS TRUCK BACK AND ITS DEFINITELY NOT GOING TO BE A SHORT PROCESS. IM STILL CURRENTLY DRIVING THIS THING WITH NO DIAGNOSIS OF ANY BRAKE ISSUE. MY WIFE WON'T EVEN GET INTO THE TRUCK. I ABSOLUTELY LOVE THIS TRUCK AND WISH THERE WAS A DEFINITIVE ANSWER TO WHAT HAPPENED. GM CORPORATE SAID IF IT HAPPENS AGAIN TO PLEASE BRING IT INTO THE DEALERSHIP FOR EVAL. IF IT HAPPENS AGAIN?!!! IM NOT COMPLAINING ABOUT THE AIR COOLED SEATS NOT WORKING PROPERLY! I DRIVE A FIRE ENGINE FOR A LIVING AND MY JOB IS TO KEEP OTHERS SAFE. NOW I'M HAVING TO DRIVE THIS THING WHILE WAITING FOR GM TO STEP UP AND BUY THIS BACK BEFORE THE BRAKES GO OUT AGAIN. I SUPPOSE SOMEONE WILL HAVE TO DIE BEFORE GM ACKNOWLEDGES THERE'S AN ISSUE HERE. | Crash: No Fire: No | 8,200 |
| Jun 2019 | ELECTRICAL SYSTEM,SERVICE BRAKES | TL *THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE 'BRAKE SYSTEM FAILURE 62 MPH TOP SPEED', TRAILER BRAKE, SERVICE ESC, AND STEERING ASSIST INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, WHILE THE CONTACT WAS TESTING THE BRAKES IN A PARKING LOT, THE BRAKE PEDAL BECAME SOFT AND FELT AS IF IT COULD EXTEND TO THE FLOORBOARD. THE CONTACT ALSO STATED THAT HE HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 750. | Crash: No Fire: No | 750 |
| Jun 2019 | STEERING,SERVICE BRAKES | PICKED UP MY 2019 SIERRA AT4. I DROVE IT OFF THE LOT, GOT ABOUT 3 MILES. STOPPED TO GET MYSELF A CUP OF COFFEE. GOT BACK INTO THE TRUCK, STARTED IT AND THE CHECK ENGINE LIGHT CAME ON, THE BRAKE SYSTEM FAILURE, THE ABS LIGHT, TRACTION CONTROL ETC. CALLED THE DEALER AND WAS TOLD TO BRING IT BACK. (MIND YOU, I'VE ONLY ACTUALLY OWNED THE 63K TRUCK FOR AN HOUR) I BRING THE TRUCK BACK, THEY TAKE IT IN FOR ABOUT 20 MINS AND THEN THE MECHANIC TAKES THE CAR FOR A TEST DRIVE. HE'S GONNA ABOUT 15 MINUTES OR SO, COMES BACK AND SAYS THE TRUCK IS GOOD. THEY FIXED A RECALL RECENTLY BUT NEVER "RESET THE COMPUTER" HE SAYS "YOU'RE GOOD TO GO" I DRIVE THE 30 MINUTES HOME, PULL UP TO THE HOUSE, TURN THE TRUCK OFF. GO INSIDE TO GET MY LITTLE ONES BECAUSE THEY WANT TO GO FOR A RIDE IN DADDY'S NEW TRUCK.. WE GO OUTSIDE, I START THE TRUCK, AND IT'S THE SAME THING THESE ARE THE CODES THAT CAME UP. IT HAS BEEN BACK TO THE DEALER 3 TIMES AND THEY HAVEM'T FOUND ANY ISSUE. THIS IS DANGEROUS AND SOMETHING NEEDS TO BE DONE. SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE | Crash: No Fire: No | 120 |
| May 2019 | SERVICE BRAKES | ON 5/28/19 I FILLED MY 2019 GMC SIERRA DENALI AT THE LOCAL GAS STATION. AS USUAL I TURNED THE VEHICLE OFF. AFTER FUELING, I STARTED THE VEHICLE AND BEGAN PULLING OUT OF GAS STATION. UPON EXITING I LOST ALL BRAKING POWER AND THE PEDAL WENT TO THE FLOOR. I WAS GOING APPROX. 5 MPH. I PULLED OVER AND HAD TO STEP ON THE BRAKE PEDAL UNTIL IT WAS ON THE FLOOR WITH EXTREME FORCE. THE CHECK ENGINE LIGHT ALSO APPEARED ON THE DASHBOARD. AT APPROX. 4:41PM I RECIEVED AN ONSTAR EMAIL WITH AN ANTILOCK BRAKE PROBLEM. EMAIL SUGGESTED I TAKE THE VEHICLE FOR SERVICE WITHIN 7 DAYS. I HAD GMC ROADSIDE TOW THE TRUCK FROM MY HOME TO THE NEAREST DEALER(STATEN ISLAND BUICK GMC) I LEASED THE VEHICLE FROM COLEMAN BUICK GMC AND WHEN I CONTACTED THEM I WAS TOLD THEY COULDN'T HELP AND THE DEALER THE TRUCK WAS TOWED TO IS STILL GM. I ALSO CONTACTED GM CUSTOMER SERVICE. RECEIVED A CASE # AND WAITING TO BE CONTACTED. AS PER COLEMAN THE VEHICLE HAS RECALLS FOR A TRAILER BRAKE MODULE AND PARK ASSIST. AS PER SI BUICK GMC THEY COULD NOT FIND ANY COMPUTER CODES. THE HYDRAULIC TEST SHOWED NO ISSUES. THEY CLAIM TO HAVE UPGRADED THE COMPUTER AND THE TRUCK WAS SAFE TO DRIVE AS OF 5/30. THEY WANT TO TEST DRIVE AGAIN ON 5/31 AND I ASSUME I'LL BE ASKED TO PICK UP MY TRUCK. I FIND THIS TO BE UNACCEPTABLE AND A MAJOR SAFETY ISSUE. THANKFULLY I WAS GOING 5MPH WHEN I LOST FULL BRAKING. I WAS TOLD IF THE ISSUE HAPPENS AGAIN TO BRING THE TRUCK BACK IN FOR DIAGNOSTICS AND REPAIR AS NEEDED. THIS SAFETY ISSUE CAN POTENTIALLY CAUSE PHYSICAL INJURY AND OR PROVE TO BE FATAL. DEPENDING ON TECHNOLOGY TO DETERMINE BRAKING CAPACITY IS ABSURD. 2019 GMC SIERRA ALSO HAVE ELECTRICAL PROBLEMS DULY NOTED BY CUSTOMERS. FORUMS ALSO MARK THE SAME BRAKING PROBLEMS HAVE OCCURRED WITH OTHER OWNERS IN DIFFERENT STATES. A RECALL SHOULD BE ISSUED FOR THE SAFETY OF DRIVERS, PASSENGERS AND PEDESTRIANS! LIVES ARE AT RISK AND A RECALL IS NEEDED! | Crash: No Fire: No | 5,051 |
| May 2019 | UNKNOWN OR OTHER | GPS INFOTAINMENT SCREEN IS TO BRIGHT AT NIGHT AND THERE IS MINIMAL ADJUSTMENT THAT ALSO DIMS THE INSTRUMENT CLUSTER SO THAT YOU CAN'T SEE IT AND CONTROLS. AFTER DIMMING EVERYTHING TOGETHER INSTRUMENT CLUSTER AND THE GPS SCREEN AND PLACING THE VEHICLE INTO REVERSE THE SCREEN GOES INTO FULL BRIGHTNESS IF YOU PUT IT IN DRIVE THE SCREEN GOES TO THE FRONT CAMERA AND IS DIM LIKE IT WAS BEFORE PLACING IT IN REVERSE. THERE IS NO CONTRAST OR DIM OPTION FOR JUST THE INFOTAINMENT SCREEN. THE ONLY OPTION IS AUOT DAY NIGHT ALL ARE VERY BRIGHT AND DULL GRAY LOOKING LACKING CONTRAST. IT'S VERY DIFFICULT TO DRIVE AT NIGHT WITH THIS SCREEN BLINDING YOU NON STOP THE ONLY THING YOU CAN DO IS PLACE A RAG OVER IT. I CAN'T DRIVE THE TRUCK AT NIGHT IT IS VERY DISTRACTING TO ME AND I DON'T FEEL SAFE. | Crash: No Fire: No | 10 |
| May 2019 | ENGINE | ON APRIL 21ST A PRESSURIZED LINE LEADING FROM THE ENGINE TO THE ENGINE COOLER FAILED AND THE ENGINE SUFFERED RAPID OIL LOSS LEADING TO ENGINE FAILURE. THIS APPEARS TO BE A FREQUENT ISSUE WITH 2019 SIERRAS AND SILVERADOS (THE NEW BODY STYLE): HTTPS://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/222403-2019-SILVERADO-TRAILBOSS-53L-ENGINE-OIL-COOLER-LINE-FAILURE/ THE TRUCK WAS MOVING AT APPROXIMATELY 35MPH ON A STRAIGHT SURFACE STREET AT THE TIME OF FAILURE. MILEAGE WAS ONLY 5,500 MILES. OTHER IMPACTED OWNERS SEEM TO BELIEVE IT IS A FAILURE OF A POORLY DESIGNED CRIMP CONNECTOR. IT'S BEEN 15 DAYS SINCE THE INCIDENT AND MY VEHICLE ISN'T REPAIRED YET. OTHER OWNERS REPORT WAITING CLOSE TO 30 DAYS FOR GM TO DECIDE HOW TO PROCEED. | Crash: No Fire: No | 5,500 |
| Apr 2019 | POWER TRAIN | TRANSMISSION JERKS INTO GEAR WHEN SLOWING DOWN. WHEN SPEEDING UP TRUCK WILL JERK. SERVICE MANAGER SAID IT WAS NORMAL. TRUCK FEELS LIKE IT THE REAR END FALLS OUT WHEN STOPPING. | Crash: No Fire: No | Unknown |
| Apr 2019 | ELECTRICAL SYSTEM,STRUCTURE,SEATS | FIRST WEEK OF OWNERSHIP I NOTICED THAT THE REAR WINDOW HAD A WATER LEAK BY REAR DRIVER SEAT. WHILE INSPECTING THE LEAK, I NOTICE THAT THE PAINT ON THE REAR BRAKE SPOILER ABOVE THE REAR WINDOW HAD TWO BLACK MARKS. BODY SHOP TECHNICIAN RUBBED HIS FINGERS ON THE SPOTS AND PAINT WAS RUBBING OFF. I STARTED TO RECEIVE 'SERVICE STEERING COLUMN LOCK' MESSAGES INTERMITTENTLY AND REGULARLY DURING STARTUP. HEATING INDICATOR LIGHTS FOR ALL THE SEATS DO NOT LIGHT UP TO INDICATE THEIR SETTINGS. THIS OCCURS WHILE VEHICLE IS STATIONARY OR ON THE ROAD. THE REAR BACKUP CAMERA SCREEN TURNS BLUE AND DISPLAYS 'SERVICE REAR BACKUP CAMERA' WHILE REVERSING AND IT OCCURS OCCASIONALLY. | Crash: No Fire: No | 200 |
| Apr 2019 | STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | ON APRIL 2, 2019 I PARKED BREFILY FOR ABOUT 30 MINUTES. UPON RE-ENTERING MY 2019 GMC SIERRA TRUCK WITH APPROXIMATELY 4500 MILES AND STARTING THE ENGINE I IMMEDIATELY RECEIVED MULTIPLE WARNING MESSAGES ON MY DASH PANEL. THEY WERE "SERVICE ESC" "SERVICE TRAILER BRAKE", "BRAKE SYSTEM FAILURE" "STEERING ASSIST REDUCED" AND TO DRIVE NO FASTER THAN 62 MPH. PREVIOUSLY PRIOR TO PARKING I HAD NEVER HAD ANY PROBLEMS WHATSOEVER. I WAS IN A LOCATION WHERE I NEEDED TO GO SO I ATTEMPTED TO DRIVE BUT FOUND QUICKLY THAT THE BRAKE PEDEL WENT ALL THE WAY TO THE FLOOR WITH VERY LIMITED OR BASICALLY NO BRAKING. THE STEERING BECAME VERY DIFFICULT WITH NO APPARENT POWER ASSIST. I DROVE IT APPROXIMATELY TWO MILES AND GOT TO A LOCATION WHERE I COULD PARK. I TURNED THE ENGINE OFF AND BACK ON AND THE PROBLEM DID NOT GO AWAY. I TURNED IT OFF AGAIN AND WAITED A COUPLE OF MINUTES AND THEN HEARD AN AUTOMATED COUPLE OF CLUNK SOUNDS FROM THE FRONT.. I STARTED IT UP AND EVERYTHING WAS OKAY EXCEPT THE CHECK ENGINE LIGHT WAS ON AND STAYED ON THE REST OF EVENING. THE NEXT MORNING THE CHECK ENGINE LIGHT WAS STILL ON HOWEVER ABOUT TWENTY MINUTES LATER I NOTICED IT WAS OFF AND EVERYTHING HAS BEEN FINE SINCE. I HAD PLANNED TO TAKE IT TO THE GMC DEALER HOWEVER WITH NO PROBLEM SHOWING NOW AND FROM PAST EXPERIENCE WITH THE DEALERSHIPS I DECIDED THERE WAS NO NEED TO SCHEDULE AN APPOINTMENT UNTIL THE SYMPTOMS COME BACK. I FOUND ON THE INTERNET LATER THAT THERE ARE NUMEROUS INSTANCES WHERE THIS HAS HAPPENED TO MANY OTHER 2019 GMC SIERRA OWNERS. I FEEL THAT THIS IS A EXTREMELY SERIOUS PROBLEM THAT NEEDS IMMEDIATE ATTENTION ESPECIALLY WITH THE NEAR TOTAL BRAKING SYSTEM FAILURE! | Crash: No Fire: No | 4,500 |