Complaint volume
534 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Escape Complaints
534 consumer-submitted complaints on record for the 2019 Ford Escape, grouped by component category.
534 Total complaints
24 Crash reports
3 Fire reports
20 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 3 fire reports, 20 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 220 complaints, with an average reported failure mileage of 61,590 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, engine and engine cooling?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Escape?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Escape
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Escape complaints?
24 Crash
3 Fire
20 Injury
0 Fatality
58 Towed
17 Medical attention
What are the most common 2019 Ford Escape complaint categories?
ENGINE 195
POWER TRAIN 73
ENGINE AND ENGINE COOLING 64
POWER TRAIN,ENGINE 19
UNKNOWN OR OTHER 17
ENGINE AND ENGINE COOLING,ENGINE 11
EXTERIOR LIGHTING 9
TIRES 9
AIR BAGS 7
STEERING 7
534 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal humming sound coming from the passenger’s side rear of the vehicle. There was no warning light illuminated; however, a message to turn off and restart the vehicle was displayed. The vehicle was driven to the residence. The vehicle was started; however, the steering wheel was locked. The message to turn off and restart was displayed again. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge valve. The contact was informed that the purge valve needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 145,000. | Crash: No Fire: No | 145,000 |
| Jul 2025 | POWER TRAIN | I am reporting a serious transmission failure in my 2019 Ford Escape SEL with only 86,000 miles. The vehicle began exhibiting signs of transmission malfunction, including whining noises and delayed acceleration. Upon inspection, the mechanic found metal shavings in the transmission fluid and reported that the front pump had completely failed. This issue aligns with the widespread problems detailed in the [XXX] et al. v. Ford Motor Company class action lawsuit concerning premature transmission failures in Ford vehicles. The estimated cost to repair my vehicle is nearly $8,700, which is unreasonable for a vehicle with such relatively low mileage. I am concerned about the safety implications of this failure, especially if the vehicle had lost power while driving. I believe this issue is part of a broader, known defect and should be investigated further. I have documentation to support my case and am happy to provide repair estimates or service records upon request. I reside in Virginia and would like this complaint to be recorded as part of your investigation into transmission-related issues on 2019 Ford Escapes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | WHEELS | Bought 4 new tires from Costco Dec 2023. June 2024 tire rotation showed 5/32 and 6/32. after only 7K miles. Brought tires back to Costco and was told I had to wait to make a warranty claim until they are 2/32! This is forcing me to literally put my family's lives at risk. Finally in June 2025, after ONLY 17,312 miles driven the tires were at 3/32. Filed a warranty claim. Costco did the best they could, but in the end, I now have to buy new tires. I did receive ~$600 for the warranty claim but now have to spend another $432 PLUS an alignment. Total cost for now is $900 + $400 +200 (alignment). Not sure how other people view this, but I think I was completely ripped off. $1500 for new tires? REALLY? Tech stated that Bridgestone knows/knew these tires are/were problematic yet did nothing. These tires NEED TO BE RECALLED, the company investigated for deliberately putting peoples' lives at risk. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Backup camera will stay on for a short time after switching from R to D. It will switch while driving down the road. Also the lighting continues to switch light to dark while driving during the day. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact noticed a cloud of white smoke coming from the exhaust. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that there was coolant leaking into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12: (GTDI Engine – Short Block Replacement After Coolant Intrusion); however, the VIN was not included in program. The manufacturer was notified of the issue and informed the contact that the VIN was not included in the program and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 56,000. | Crash: No Fire: No | 56,000 |
| Jul 2025 | ENGINE | The number 2 cylinder is cracked allowing coolant to leak into the combustion side of the engine. my dealer is asking for $15,000 to replace the engine. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | The coolant kept getting low. I brought it to the Ford dealership I bought it less than a year ago. They ran some tests and said the coolant is leaking and the engine needs to be replaced. I'm waiting for them to hear back from Ford to see if it's under the extended warranty. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | The failed component is the coolant leaking into cyl 4 TSB 22-2229 which has been a problem with this model in the 1.5 L turbo before. This model is the 2.0L turbo but having the same problem. According to the dealership, "This is the entire process need to either rebuild or replace the vehicle's engine. This is a process needed when the vehicle's engine is in need of serious repair." Reasoning according to the dealer: "Without replacing or rebuilding a damaged engine, the car will not be able to function and will be left useless." This car has only 46,391 miles on it for 2019 and has been meticulously taken care of since it's purchase in Aug 2021 as a used vehicle from the dealership. After an oil change was completed on the vehicle at 46,300 miles, the check engine light came on and the vehicle was taken into the dealership for it to be assessed. That's when it was found to be cyl 4 that was the problem. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | On or about June 1, 2025, the vehicle began losing coolant without a visible leak. Took the vehicle to dealer for a diagnosis. Dealer claimed than a coolant hose was bad and required an $1100 repair. I reported to the dealer the low coolant, water in the oil and white smoke at start up but they dismissed the complaint. Stated they would need the $1100 repair done before any other diagnosis could completed. July 1, 2025, after consulting Ford corporate directly, they are "looking" into my concern. No offer of repairs, at all. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | Last year my vehicle has a recall for the Ecoboost. Ford in Boonville, IN. replaced engine. I am again having a foggy windshield, sweet smell, dizziness, and I can taste the coolant. I sent email to Ford motor company but haven't received a response yet. I left a message for the service department at dealership as well. I'm waiting for someone to get back to me. It's my understanding that if the same problem returns or is related to the recall it will have to be fixed. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | Presence of coolant in the engine cylinders, Ford has it as a known issue but won't issue a full recall. Causing cylinder misfires. Needs new engine. Ford design flaw! | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | The contact owns a 2019 Ford Escape. The contact stated while driving 45 MPH, the contact heard a rumbling sound coming from the engine, causing the vehicle to shake abnormally. The check engine warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic and was diagnosed with engine failure, and that the cam shaft was damaged. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000. | Crash: No Fire: No | 130,000 |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was off, the contact observed a swishing sound coming from the engine compartment. The contact observed an empty coolant reservoir and coolant was added to the coolant reservoir. The vehicle was then test driven but there were not visible failure was found. The contact stated that on another occasion the coolant reservoir was empty again, and coolant was added to the reservoir. The contact stated that the vehicle was taken to an independent mechanic where it was determined that there was a coolant cap leak, and the coolant cap was replaced; however, the failure persisted. The vehicle was then taken to a dealer where it was diagnosed that there was a leak on cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000. | Crash: No Fire: No Towed | 95,000 |
| Jun 2025 | POWER TRAIN,ENGINE | The engine on my 2019 Ford Escape failed due to coolant intrusion — the same issue previously addressed by Ford recall #19S22. The recall repair was completed by a certified Ford dealership in 2022. Within days of making the final payment on the vehicle, the engine failed completely and became inoperable. It had to be towed to a Ford dealership for inspection. Before the failure, the same symptom I experienced prior to the original recall occurred again: white smoke coming from the exhaust, indicating coolant was leaking into the engine. There were no warning lights or dashboard messages. When my car did not turn on, I thought it was possibly the battery so I bought a new one and changed it. When that did not work I went ahead and had it towed to get a full diagnostic. The diagnosing Ford dealership confirmed the engine suffered catastrophic failure due to coolant intrusion — the exact defect previously addressed under the recall. Ford acknowledged the diagnosis but declined to fully cover the cost of repair, stating the recall work was “out of warranty.” They initially offered $3,976.18, and when I didn’t accept, this was increased to $5,301.58 — still leaving me with nearly $8,000 in out-of-pocket costs before tax for a full engine replacement. The affected component (engine) was inspected and confirmed by the Ford dealership and is still available for inspection. This failure occurred in the first week of April, and I have been without a working vehicle since. The recurrence of this issue — even after the recall repair was completed — raises serious concerns about long-term safety, durability, and accountability associated with this vehicle. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Transmission issue, transmission failure | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | Similar to most Escape drivers, I experienced a sudden transmission issue while I was driving. The car would not accelerate even when firmly pressing on the gas, then would jump in a delayed reaction causing a movement in my car I could not control. No check engine light, no indication of trouble in a well maintained vehicle with less than 85,000 miles. Did have a recall for previous powertrain issue, likely will be told by Ford that it’s unrelated. Ford service advisor also acted like this was the first time he’d heard of any kind of issue. Yeah right, look at the number of people complaining of the same issue. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered abnormally, and there was white smoke coming from the exhaust pipes. In addition, the contact became aware of an abnormal coolant consumption. The check engine warning light was occasionally illuminated. The vehicle was taken to a local dealer, where it was diagnosed with OP code: 62. The contact was informed that the short block needed to be replaced. The local dealer informed the contact that the failure was related to TSB: 19-2208; however, the VIN was not included. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 117,645. | Crash: No Fire: No | 117,645 |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the cylinder had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,600. | Crash: No Fire: No | 58,600 |
| Jun 2025 | POWER TRAIN | Was driving out of town when the car started to slow down on its own, and when stepping on the gas kept slowing down and jerking and we had to pull over and shut it off. Did that a few times and then would go gaining speed a little at a time, except when going up a hill. Then would start to slow down and almost stall on the busy highway. Traffic was backing up behind us unable to pass and we continually had to keep pulling over on the highway as the car would start to stall. Then the check engine light came on, and a couple times it flashed. We pulled into our hometown garage (Heisler Auto, Mohall ND) and they checked it out and said it was a cylinder 1 misfire. We purchased spark plugs and did that ourselves. The problem continued immediately after we put them in and the check engine light came on again. We took back to Heisler Auto and 2 weeks later they changed out the coil packs to see if that was the issue. The issue continued when they took it out for a drive and upon further inspection found it to be the timing chain. It will be another 2 weeks before they get the part and do the work. So it’s been a whole month with no vehicle to drive. There was no warning signs of this. Car has driven great and has had great gas mileage until Bam, that day it just quit running. I will upload the $2200 repair bill after they get it done. I wanted to send this off now so I don’t forget. I called Ford and I have a case number for this: CXH-04637344 and they told me to file the complaint with you. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact's daughter owns a 2019 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, the engine was overheating, and misfiring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into cylinder #4. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 81,000. | Crash: No Fire: No | 81,000 |
| Jun 2025 | ENGINE | Coolant is leaking into #4 cylinder causing misfire. This will lead to a blown engine. It is a known issue with Ford but there isn’t a recall as of today. TSB 22-2229 has been released. I spent a lot of money with the plan this car would be safe and reliable for 10+ yrs and well over 100k miles. I am afraid to drive it but have no choice as I work to support my three children and myself. I have owned five Ford vehicles in 40 yrs and have felt loyal to the co. The co needs to be loyal to its customers and fix the issue in my Escape and all others that this disaster is effecting. Thank you. Feel free to contact me. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle jerked, and white smoke was coming from the exhaust. The vehicle was taken to an independent mechanic where it was diagnosed with spark plug failure. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact's husband inspected the vehicle and determined that the coolant level was low, and the coolant reservoir was refilled. The contact stated that the coolant reservoir needed to be refilled constantly; however, there were no visible coolant leaks. The vehicle was taken to another independent mechanic and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 83,500. | Crash: No Fire: No | 83,500 |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated while driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal, and the vehicle was shaking abnormally. The contact stated there was heavy white smoke coming from the exhaust pipe before the vehicle unexpectedly shut off. The contact stated that the vehicle struggled while being restarted. There was no warning light illuminated. The contact pulled over to the shoulder and the vehicle was towed to an independent mechanic. The contact stated that a diagnostic test was performed, and it was discovered that there was coolant entering into the engine, resulting in engine failure. The local dealer was notified of the failure but offered no assistance. The manufacturer was notified of the failure by mail and the contact recently received a response that the manufacturer was not responsible for the failure. The vehicle was not repaired. The failure mileage was 115,000. The VIN was not available. | Crash: No Fire: No Towed | 115,000 |
| Jun 2025 | ENGINE | Vehicle indicates a misfire on cylinder number 2 . Diagnosis of the issue appoint to a leak of coolant into the cylinder bore. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | The contact owns a 2019 Ford Escape. The contact stated that while attempting to accelerate at various speeds, the vehicle shuddered and jolted independently while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined the converter assembly, pump assembly, and a screen assembly needed to be replaced. The vehicle was previously repaired at the same local dealer for converter assembly, pump assembly, and a screen assembly; however, approximately 30,000 miles later the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000. | Crash: No Fire: No | 62,000 |