Complaint volume
536 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
536 consumer-submitted complaints on record for the 2019 Ford Escape, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
536 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 24 crash reports, 3 fire reports, 20 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 220 complaints, with an average reported failure mileage of 61,590 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
536 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | ENGINE | Coolant is leaking into engine, engine is needing a complete replacement | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | rough run condition when cold. coolant reservoir almost empty. Block test failed for hydrocarbons in the cooling system indicating a failed cylinder head to block gasket ror cracked head.P0302 misfire for cylinder 2 Issues have been addressed in Customer Satisfaction Program 21N12 happened about a week ago in Jan 2025 then the check engine light came on within the week. vehicle odometer is at 82700 | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The stated that upon starting the vehicle, the vehicle made an abnormally loud sound. The contact stated that the failure had increased significantly. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that there was a misfire in cylinder #2. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine was making an abnormally loud knocking sound due to coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The dealer referred the contact to the NHTSA Hotline for assistance. The manufacturer was notified of the failure. The failure mileage was approximately 126,000. | Crash: No Fire: No | 126,000 |
| Jan 2025 | ENGINE | flex plate cracked/ broke at 65K miles. common problem with this engine. Ford not covering this repair and there is a Campaign #22N12 that covers this repair on several other vehicles with the same engine but the escape not included? | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | Ford 2.0L Turbo Ecoboost engine coolant infusion issue. The problem is a known issue (TSB 22-2229 for 2.0L). Vehicle is now at the dealership where is was diagnosed after taking in the vehicle for a Check Engine light. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL/PROPULSION SYSTEM | Vehicle is my wife’s car. Vehicle lost acceleration during rapid acceleration attempts (freeway on-ramps, etc.). Threw engine light with P0087 code (Low fuel rail pressure). Brought to local dealer to diagnose and was told the diverter valve failed, which caused the water pump to leak and then caused transmission to overheat. The total quote for repairs was over $8,900. None of this made sense. Did a static pressure test for over 45 minutes on coolant system and never lost pressure. That told me the water pump wasn’t leaking. Decided to replace high pressure fuel pump and upon replacing found that the spring on the pump had wore down and punched a hole in the tappet that goes to the camshaft. Replaced high pressure pump, tappet, and fuel manifold from the pump. Pump ($245), fuel manifold ($20), tappet ($10). When purchasing the tappet from the local ford dealer parts store, the employee stated that “they have people come in all the time for these tappets”. After replacing the components, the car runs fine with no issues. I returned to dealer with components and they failed to acknowledge the mid diagnoses of the vehicle and asked that I bring it back in to verify the problem was fixed before refunding the diagnostic fee ($195). Initially I agreed, but after careful consideration I decided not to due to concerns from the initial diagnoses. See attached pictures. Pictures are of new components and old components. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated that while attempting to accelerate from being stopped at a stop sign, the engine revved; however, the vehicle failed to accelerate as intended. There were no warning lights illuminated. The vehicle was towed to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 107,972. | Crash: No Fire: No Towed | 107,972 |
| Jan 2025 | STEERING | Dashboard message "power steering assist failure - service required" appeared when vehicle was started. It worked fine the day before. We drove it to a local car repair place which advised they did not know what caused the problem and recommended we take it to Ford dealer. We drove it about 30 miles to the Ford dealer, with difficulty since there was no power steering. The dealer says it needs new steering gear (rack and pinion). The cost is about $3000. | Crash: No Fire: No | Unknown |
| Dec 2024 | TIRES | TIRE SIZE: 235/50 R18 I was driving on the highway at approx 65 miles per hour in the far left lane when I heard a loud POP and then my car started driving weird. No warning lights came on in my vehicle prior to. I pulled over as soon as I safely could and when I stopped and got out. I realized it was my passenger rear tire that exploded. I called AAA and they put on my spare. The next day I was able to get my vehicle to an NTB. The associate there told me that my front passenger wheel also had side wall damage and that’s likely what caused my passenger tire to pop. He commented that my tread was really good on all my tires so it wasn’t the cause. Because it was two tires that needed changing I was recommended to change all four tires for safety reasons. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER,ENGINE | I haven't had an issue YET but my mother has the same exact vehicle and Ford's well known issue with the coolant leaking and destroying the engine has happened to her. She is now out $8500 for an issue that they KNOW about and should be recalling and fixing. I am submitting a complaint because I am sure I am next. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken a dealer where it was diagnosed that coolant was leaking into cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to the Customer Satisfaction Program: 21N12 (GTDI Engine – Short Block Replacement After Coolant Intrusion). The failure mileage was 124,000. | Crash: No Fire: No | 124,000 |
| Dec 2024 | POWER TRAIN | I was driving on my way home then all of a sudden my car wasn’t moving when I was pressing on the gas pedal. At first I thought maybe the energy brake was on but after checking that wasn’t the problem. My car just wasn’t moving when I hit the gas. I was stranded in traffic for a bit until I decided to turn off the engine and turn it back on. I was able to park it somewhere but the problem hasn’t been resolved and it doesn’t make sense for my car which I bought new in 2019 to be having transmission problems. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost automotive power, with the message “Engine Overheating” displayed on the instrument panel. The contact pulled over and turned off the vehicle however, the vehicle failed to restart. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the failure was due to a cracked engine block that caused coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure. The approximate failure mileage was 84,758. | Crash: No Fire: No | 84,758 |
| Dec 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked, the vehicle intermittently shuddered and stalled, and the vehicle failed to return to normal operation. The contact waited several minutes for the vehicle to return to normal operation. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000. | Crash: No Fire: No | 100,000 |
| Dec 2024 | ENGINE | Coolant leak in the engine | Crash: No Fire: No | Unknown |
| Dec 2024 | EXTERIOR LIGHTING | I have a 2019 Ford escape. I’ve replaced the lightbulbs on both sides several times. The housing has burned out several times not just the bulbs. Twice they have burned out at the same time. The 2019 and the 2017 have the same light fixtures. The 2017 headlights were recalled. I contend that my car should be covered under the recall. I’ve called two local Ford dealers both are familiar with my problem and have told me there’s recall “yet”. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started overheating with the high engine temperature warning light illuminated. The contact pulled over to the side of the road and added coolant to the coolant reservoir and waited for the engine to cool down. The vehicle was restarted, and the contact inspected the vehicle and became aware that the coolant reservoir level was low and added coolant. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000. | Crash: No Fire: No Towed | 90,000 |
| Nov 2024 | POWER TRAIN,ENGINE | I purchased my 2019 ford escape 1.5 ecoboost almost 3 years ago and now without any common symptoms I have a manufacture fault caused coolant leak into my engine. To keep my vehicle in a safe driving condition I would need a new $10K engine replacement. Ford negligently did not recall the part that caused the issue. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE | The contact owns a 2019 Ford Escape. The contact stated when the vehicle was started, the check engine warning light illuminated. The contact stated that the failure had occurred while returning home from visiting a nearby town. The vehicle was driven to the residence. The following day, the vehicle was taken to the dealer where it was diagnosed with head gasket failure, coolant intrusion into the engine, and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. In addition, the contact was informed that the repair was not covered under the Customer Satisfaction Program: 21N12. The failure mileage was approximately 68,000. | Crash: No Fire: No | 68,000 |
| Nov 2024 | POWER TRAIN,UNKNOWN OR OTHER | Transmission failed at 59000 miles had it replaced and it’s failing again a year later | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the message "Hot" was displayed. The contact stated that the failure had been recurring intermittently. The contact stated that upon inspecting the vehicle, there was sufficient coolant in the coolant reservoir and the engine was not overheating. The contact stated that while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine base had failed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000. | Crash: No Fire: No | 74,000 |
| Nov 2024 | ENGINE | Took my 2019 escape in for regular maintenance of changing spark plugs and transmission fluid change. My vehicle was running just fine no issues when I brought it in. They did the service and only after a test drive did it start to misfire. Long story short the mechanic found it was issue with a faulty cracked piston in the cylinder which caused antifreeze to leak into the cylinder. The only repair for this is a new engine! I regularly serviced my vehicle several times a year at ford and never once received any sort of recall alerts in the mail, email or ford app nor did any the of ford service technicians mentioned anything during service appointments. Excuse my wording If I didn’t use the correct terms but this is literally the same issue the f150’s are having so I am curious to why mine has not been recalled yet? I have a 5 year old suv that now needs a new engine and ford knows about the fault and they best replace my engine for free this is shady ford. I’m single mom of 3 kids I can’t afford to replace an engine?! That’s why I bought the 2019 escape brand new to avoid stuff like this happening on a older vehicle but now here I am with a vehicle that is un drivable after 5 years!! Please add this model to your recall ford don’t be so greedy it’s your mistake you pay for it! | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | While driving once I exited off the highway the rpm gauge was going up and down before I could exit onto a secondary highway. If I would have continued on the highway and loss acceleration I would have been in danger as well as other drivers because I no longer had control of making the car move. All of a sudden, the car started to slow down and when I pressed the accelerator, the car jerked and would not accelerate so as I pulled over. After I pulled over, I could not get the car to move again and the accelerator would not work at all. Had to call a tow truck. Towed to dealership. Dealership called 2 days later to tell us the transmission needed to be replaced. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE | A fault in the engine block caused a crack allowing coolant to spill into the engine's cylinders. A powertrain fault occurred with loss of power while driving. The problem has been confirmed and inspected by the manufacturer. Misfires occurred intermittently prior to the failure. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER,ENGINE | Coolant is going into the engine. Ford will not replace since it is a known issue and not a recall. I've had to replace cylinder 3 and spark plug since car started jolting down the road and wouldn't go past 30 mph. Constantly adding coolant. It is available for inspection upon request. Safety is a big issue since I have 2 kids that are with me in that vehicle. If the engine fails while I'm driving it puts everyone on the road at risk. Local Ford dealership confirmed with me this issue was coolant intrusion. This issue has been ongoing since June 2024 until present Nov 2024. Messages for engine failure have popped up. Overheating has came about. Misfiring popped up. | Crash: No Fire: No | 129,657 |