Complaint volume
700 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
700 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
700 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
24 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 333
ENGINE 79
UNKNOWN OR OTHER 43
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 22
WHEELS 19
FUEL/PROPULSION SYSTEM 15
SEAT BELTS 14
ELECTRICAL SYSTEM 10
POWER TRAIN,UNKNOWN OR OTHER 9
700 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2021 | VISIBILITY/WIPER | I WAS DRIVING MY CAR IN NORMAL OPERATIONS ON THE HIGHWAY IN INDIANA WITH ALL WINDOWS AND SUNROOF CLOSED. WE WERE GOING STRAIGHT, NO SUDDEN MOVEMENTS OF THE VEHICLE. WITHOUT WARNING THE SUNROOF JUST BLEW OUT, FROM THE INSIDE OUT. SOME OF THE GLASS LANDED ON ME, MY WIFE AND MY SON, BUT MOST OF IT WAS JUST GONE. WE HAD TO CANCEL OUR VACATION, DID NOT GET A REFUND. LOOKING TO SEE WHAT FORD SAYS TOMORROW WHEN I TAKE THE CAR IN, BECAUSE OF COURSE THIS HAPPENED ON A SUNDAY WHEN DEALERS ARE CLOSED. | Crash: No Fire: No | 7,850 |
| Mar 2021 | STEERING,SERVICE BRAKES | WHILE OUT DRIVING MY 2019 FORD EDGE I BEGAN EXPERIENCING DIFFICULTY WITH STEERING. I STARTED HEADING HOME WHEN I TRIED TO STOP THE BRAKES WERE NOT WORKING. I HAD TO USE THE EMERGENCY BRAKE TO STOP. WHEN I TRIED TO TURN THE STEERING WHEEL IT WOULD NOT TURN. I MANAGED TO GET IT PARKED WITH GREAT DIFFICULTY. I HAD SEVERAL WARNINGS THAT FLASHED ON THE DASH. I HAD IT FLAT BEDDED TO SEABREEZE FORD. I AM CURRENTLY WAITING TO HEAR FROM THEM REGARDING WHAT REPAIRS ARE NEED. THIS WAS A TERRIFIED EXPERIENCE TO BE IN CONTROL OF MY VEHICLE. I JUST WANTED TO WARN EVERYONE THAT THIS COULD BE A POTENTIAL ISSUE WITH THE 2019 FOR EDGE. | Crash: No Fire: No | 3,250 |
| Mar 2021 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | WHEN BOTH ADAPTIVE CRUISE CONTROL ACTIVATED AND LANE KEEP ASSIST ACTIVATED, THE EDGE ST BOUNCES IN BETWEEN THE LINES ON THE ROAD, INSTEAD KEEPING THE CAR CENTER IN THE LANE. LANE KEEP ASSIST CENSORS AND SOFTWARE NEED RE-CALIBRATION. | Crash: No Fire: No | 2,000 |
| Mar 2021 | FUEL/PROPULSION SYSTEM | EVERY TIME AFTER FILLING UP GAS TANK, THERE IS ALWAYS SOME SORT OF SPILLAGE FROM THE GAS FILLING GUN WHEN PULLING OUT THE GAS FILLING GUN. | Crash: No Fire: No | 2,500 |
| Mar 2021 | POWER TRAIN,UNKNOWN OR OTHER | EVERY TIME AFTER HARD ACCELERATION (ENGINE RPM > 4000), THE INTERIOR AIR VENTS AUTOMATICALLY OPEN FOR 5 TO 10 SECONDS (WHEN THE HVAC IS OFF) TO LET COOL AIR IN AND THEN AIR VENTS CLOSE OFF. AFTERWARDS, THERE IS REALLY A STRONG EXHAUST GAS SMELL FILL UP THE CABIN OF THE EDGE ST. REALLY UNBEARABLE. | Crash: No Fire: No | 1,200 |
| Mar 2021 | POWER TRAIN | DUE TO CLOSE GEAR RATIO OF 2ND AND 3RD IN THE 8F57 TRANSMISSION, THERE IS UNWANTED HARSH/BUCKING SHIFT FROM 2ND TO 3RD EVERYTIME, EVEN AFTER THE LATEST TSB 20-2190 UPDATE. ALSO, AFTER 30 TO 40 MINS OF NORMAL DRIVING, THE 8F57 TRANSMISSION STARTS TO EXHIBIT SEVERE HESITATION TO DOWN SHIFT AND UP SHIFT ESPECIALLY WHEN GOING ON TO A GRADE/SLOPE. | Crash: No Fire: No | 500 |
| Feb 2021 | VISIBILITY/WIPER | DRIVING ON FREEWAY AT CRUISING SPEED. WE HEARD LOUD EXPLOSION FROM CAR. PULLED OVER, GOT OUT AND SAW SUN ROOF HAD BLOWN OUT. | Crash: No Fire: No | 19,000 |
| Feb 2021 | POWER TRAIN | ON SEVERAL OCCASIONS, MY VEHICLE WILL NOT ALLOW ME TO SWITCH GEARS, OR EVEN GET OUT OF PARK. MY VEHICLE HAS BEEN DRAGGED OUT OF MY GARAGE, HAS STOPPED IN THE MIDDLE OF A BUSY INTERSECTION, AND HAS BEEN TOWED A FEW TIMES DUE TO THIS ISSUE. IN ADDITION TO, THERE IS A RATTLING AT HIGHER SPEEDS, CARPET COMES UP, PIECES FALL APART FROM THE CAR. I HAVE REPORTED IT TO FORD AND WAS DISMISSED. | Crash: No Fire: No | Unknown |
| Feb 2021 | SERVICE BRAKES | 2019 FORD EDGE ST RANDOMLY SLAMMED ON THE BRAKES AND ABRUPTLY STOPPED THE VEHICLE. STRANGELY AND AT THE SAME TIME THE TACHOMETER RED LINED AT 6500 RPM, ALTHOUGH THE ENGINE DID NOT REV UP! THIS IS THE 5TH TIME THE CAR HAS RANDOMLY STOPPED GOING LESS THAN 10 MPH DOWNHILL. | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES | AT LESS THAN 10 MPH GOING DOWN A HILL, THE VEHICLE ABRUPTLY APPLIED THE BRAKES BRINGING THE SUV TO AN IMMEDIATE HARD STOP. THERE WAS NO APPARENT REASON FOR THE BRAKING AS THE ROAD AHEAD WAS COMPLETELY CLEAR. THIS IS THE FOURTH TIME THIS HAS HAPPENED, TWICE WITH ME AND TWICE WHEN MY WIFE WAS DRIVING! | Crash: No Fire: No | 5,500 |
| Jan 2021 | ELECTRICAL SYSTEM,ENGINE | WHILE DRIVING AT APPROX. 10 MPH THROUGH A PARKING LOT, MY VEHICLE IGNITION TURNED OFF FOR NO EXPLAINABLE REASON. ADDITIONALLY, THE INSTRUMENT CLUSTER WENT COMPLETELY DARK (NO POWER). I DID NOTE THAT THE CENTER AUXILIARY DISPLAY REMAINED LIT. ONCE THE VEHICLE COASTED TO A STOP, I ATTEMPTED TO RESTART THE VEHICLE, AT WHICH TIME IT DID START, HOWEVER IT WAS IN LIMP MODE. I DROVE IT HOME (1.5 MILES) AND TURNED IT OFF. WHEN I WENT TO TAKE IT TO THE DEALER THE NEXT MORNING, THE VEHICLE STARTED AND OPERATED NORMALLY. THE FORD DEALER (EL CAJON FORD) HAD THE VEHICLE FOR 3 DAYS, AND WAS UNABLE TO IDENTIFY THE ISSUE (NO DTCS CODE). I WAS ABLE TO LOCATE THE EXAMPLES OF IDENTICAL ISSUES ONLINE, WITHIN A NUMBER OF OWNER BLOGS. WHEN CONTACTING FORD, I WAS TOLD THERE WAS NOTHING THEY COULD DO, BECAUSE THEY WERE NOT ABLE TO IDENTIFY THE PROBLEM. I AM CONCERNED THAT SOMEONE WILL NOT BE IN A SAFE PLACE WHEN THIS ISSUE HAPPENS, AND COULD POTENTIALLY SUFFER INJURY OR DEATH. THIS VEHICLE HAS A MANUFACTURING ISSUE FOR WHICH THE MANUFACTURER IS UNABLE TO DIAGNOSE AND RESOLVE. | Crash: No Fire: No | 16,694 |
| Dec 2020 | ENGINE | ENGINE COOLANT LEAKING INTO THE ENGINE BLOCK CAUSED THE VEHICLE TO COME TO A GRINDING HALT ON THE HIGHWAY. THE VEHICLE ALERTED TO LOW ENGINE COOLANT ROUGHLY 30 SECONDS PRIOR TO LOSING DRIVE POWER. THE VEHICLE HAS APPROXIMATELY 42000 MILES ON IT. THERE WAS SMOKE COMING FROM THE EXHAUST THAT SMELLED OF BURNT COOLANT AND SMOKE COMING FROM UNDER THE FRONT HOOD, BUT NO FIRE. | Crash: No Fire: No | 42,000 |
| Oct 2020 | VEHICLE SPEED CONTROL | ADAPTIVE CRUISE CONTROL HAS A MIND OF ITS OWN. SOMETIMES IT KEEPS YOU BETWEEN THE ROAD LINES. SOMETIMES IT WILL LET YOU GO OFF THE ROAD. SOMETIMES IT WILL TRY TO PULL THE STEERING WHEEL OUT OF YOUR HANDS FOR NO REASON. SOMETIMES THE PRE-COLLISION ALARM WILL GO OFF FOR NO REASON. SOMETIMES IT WILL STOP FOR A VEHICLE IN FRONT OF YOU. SOMETIMES IT WILL NOT. HOW CAN YOU FEEL SAFE DRIVING THIS VEHICLE? | Crash: No Fire: No | 11,000 |
| Oct 2020 | UNKNOWN OR OTHER | WHEN DOING A HARD ACCELERATING, FOR EXAMPLE PASSING A VEHICLE OR SPEEDING UP TO ENTER A HIGHWAY, A ODOR LIKE SMELL LIKE EXHAST FUMES FILLS THE CABIN. THE ODOR CANNOT BE SEEN BUT IT DOES SMELL, SOMETIMES THE SMELLS GOES AWAY QUICKLY AND OTHER TIMES IT WILL LINGER FOR OVER 10 SECONDS AT WHICH POINT I HAVE TO OPEN THE WINDOWS. WHILE NORMAL DRIVING THIS DOES NOT HAPPEN. BOTH MY WIFE AND DAUGHTER SAY ITS BAD. I TOOK THE VEHICLE TO A FORD DEALERSHIP AND THEY DID NOTHING. | Crash: No Fire: No | 100 |
| Oct 2020 | SERVICE BRAKES | ON THREE SEPARATE OCCASIONS AT LESS THAN 10 MPH, THE VEHICLE RANDOMLY APPLIED THE BRAKES BRINGING THE SUV TO AN IMMEDIATE HARD STOP. THERE WAS NO APPARENT REASON FOR THE BRAKING AS THE ROAD AHEAD WAS COMPLETELY CLEAR. | Crash: No Fire: No | 2,500 |
| Oct 2020 | WHEELS | I HAVE HAD MY TIRES ORIGINAL TIRES PUNCTURED BY EITHER NAILS OR SCREWS 6 TIMES IN LESS THAN 9 MONTHS AND 16000 MILES. THE TIRES SEEM TO HAVE AN ISSUE. | Crash: No Fire: No | 14,500 |
| Oct 2020 | UNKNOWN OR OTHER | REAR VIEW CAMERA. THE SCREEN WENT TO BLUE WHEN I PUT ME CAR IN REVERSE. I BACKED OUT OF DRIVEWAY AND PUT CAR IN DRIVE SCREEN WENT BLACK, THEN BLUE. WHEN I CAME TO STOP SIGN THE CAMERA CAME ON SHOWING THE STREET BEHIND ME. STARTED DRIVING AND CAMERA STAYED ON WHILE DRIVING. SECOND STOP SCREEN WENT BLUE THEN BLACK. CAR IS STILL IN DRIVE, PROCEEDED ON MY WAY. CAMERA STARTED FLASHING BETWEEN BLUE, BLACK AND SHOWING ROAD BEHIND ME. THIS HAS HAPPENED 3 TIMES ONCE IN APRIL, THIS INCIDENT IN JUNE AND ONCE IN AUGUST. I DID RESET TO SEE IF THAT WORKED AND IT DID FOR A COUPLE OF WEEKS. WITH COVID-19 RESTRICTIONS. I AM NOT DOING A LOT OF TRAVELING I CAN'T DUPLICATE IT OR WHY IT HAPPENS, I THOUGHT MAYBE CAR HAD TO BE WARM THAT ISN'T IT. JUST WHEN IT WANTS TO DO IT. THIS ALSO PREVENTS ME FROM USING SCREEN FOR RADIO OR ANY OTHER CONTROLS ON THE SCREEN. I DID REPORT THIS INCIDENT TO THE DEALERSHIP WHERE I PURCHASED MY CAR, BUT NEVER HEARD BACK FROM THEM AT ALL | Crash: No Fire: No | 24,000 |
| Sep 2020 | VISIBILITY/WIPER | PURCHASED A RENTAL TURN-IN 6/29/20 FROM FORD DEALER WITH 21,715 MILES ON IT. WITHIN 3 WEEKS I RETURNED TO DEALER EXPLAINING WINDSHIELD HAD A VERY BAD DISTORTION WHICH EXTENDED FROM THE LEFT SIDE OF REAR VIEW MIRROR DOWN INTO THE FIELD OF VISION WHILE DRIVING. THIS DISTORTION IS VISIBLE WHILE VEHICLE IS STATIONARY OR IN MOTION. PHOTOS SUBMITTED TO FORD FOR WARRANTY CLAIM & WAS DENIED. CALLED FORD MYSELF THIS WEEK & WAS TOLD THERE IS NO WARRANTY PROGRAM THAT COVERS THIS ISSUE .. THE 3 YEAR 36K MILES BUMPER TO BUMPER DOES NOT COVER THIS ISSUE. VEHICLE OWNER GETS TO PAY FOR A MANUFACTURER'S DEFECT. BACK WINDOW ALSO HAS DISTORTION BUT NOT TO THE EXTENT OF THE FRONT. | Crash: No Fire: No | 21,800 |
| Sep 2020 | ENGINE | CAR SHUTS OFF WHILE DRIVING. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED ON THE HIGHWAY. | Crash: No Fire: No | 36,000 |
| Aug 2020 | SEAT BELTS | THE DRIVER'S SIDE SEAT BELT MAY BE FAULTY. IT TAKES SEVERAL ATTEMPTS TO PULL THE SEATBELT INTO PLACE. IT USUALLY TAKES SEVERAL TRIES TO FASTEN THE SEATBELT. I AM CONCERNED THIS MAY BE A SAFETY ISSUE. THIS HAS BEEN HAPPENING FOR 2 WEEKS NOW. | Crash: No Fire: No | 54,000 |
| Aug 2020 | STEERING | LOST STEERING WHILE DRIVING ON HIGHWAY. STEERING DOESN'T WORK, CANNOT DIAGNOSE THE PROBLEM. | Crash: No Fire: No | 19,500 |
| Aug 2020 | ELECTRICAL SYSTEM | THE NAVIGATION SCREEN WAS STUCK ON THE BACKUP CAMERA AND WOULDN'T GO BACK TO NORMAL UNTIL I SHUT THE VEHICLE OFF AND IT SAT FOR ALMOST AN HOUR. THEN THE SCREEN LOCKED UP AGAIN ON THE AUDIO SCREEN AND WOULDN'T ALLOW MOVEMENT TO ANY OTHER AREA. | Crash: No Fire: No | Unknown |
| Mar 2020 | UNKNOWN OR OTHER | ON MONDAY MARCH 9, 2020 AS WE WERE TRAVELLING NORTH, AT APPROX. 65-MPH IN THE RIGHT HAND LANE OF US 41, ABOUT 2 MILES SOUTH OF OSHKOSH.WI, ABOUT TO EXIT THE EXPRESSWAY, IN THE RAIN WITH THE WIND BLOWING FROM WEST TO EAST, WE EXPERIENCED A SHOTGUN LEVEL EXPLOSION GOING OFF OVER OUR HEADS (FORTUNATELY, THE SUNSCREEN WAS CLOSED SO WE DID NOT GET BATHED WITH GLASS). WE HAD NEVER ONCE OPENED THE MOONROOF SINCE WE PURCHASED THE VEHICLE IN MAY OF '19. I LOOKED OUT THE PASSENGER'S SIDE MIRROR AND SAW WHAT LOOKED LIKE A SWARM OF BEES BLOWING OFF TO THE RIGHT (TURNED OUT TO BE THOUSANDS OF SMALL PIECES OF GLASS FROM THE EXPLODED MOONROOF). WE GOT THE CAR BACK HOME TO ANN ARBOR, MI WHERE IT WAS REPAIRED BY OUR FORD DEALER. FORD HAS REFUSED TO PAY FOR THE REPAIR (EVEN THOUGH THE VEHICLE IS 9 MONTHS OLD WITH 16,000 MILES ON THE ODOMETER AND STILL UNDER WARRANTY). FORD CLAIMS THAT SOMETHING MUST HAVE HIT THE ROOF TO DAMAGE IT. MY WIFE AND I WERE JUST COMPLETING AN 8 HOUR TRIP IN THE VEHICLE WHERE NOTHING HIT THE MOONROOF. THERE WAS NO DAMAGE TO EITHER THE WINDSHIELD OR TO THE SMALLER, REAR PANE OF THE MOONROOF. | Crash: No Fire: No | 16,000 |
| Mar 2020 | ENGINE | FROM STOP, BEGAN RIGHT TURN INTO CITY TRAFFIC. HEARD LOUD CLICKING NOISE IN DASHBOARD. ENGINE CUT OFF. LOST POWER STEERING. COASTED TO STOP ON SIDE OF THE CITY STREET. RESTARTED ENGINE SUCCESSFULLY AND DROVE AWAY. | Crash: No Fire: No | 16,300 |
| Feb 2020 | VISIBILITY | TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING 72 MPH THE PANORAMIC SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT AND GLASS ENTERED VEHICLE. THE CONTACT SUSTAINED INJURIES TO HER HAND BUT MEDICAL ATTENTION WAS NOT PROVIDED AS SHE WAS CLEANING THE GLASS OFF THE SEAT. THE VEHICLE WAS TAKEN TO LES STUMPF FORD (3030 W COLLEGE AVE, APPLETON, WI 54914 (920) 731-5211) WHERE THE FAILURE WAS DIAGNOSED THAT A ROCK MAY HAVE CAUSED THE SUNROOF TO SHATTER AS THERE WAS DAMAGE THAT LOOKED LIKE A ROCK HAD HIT THE VEHICLE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED THAT THE SUNROOF WAS NOT LAMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No Injuries: 1 | 19,000 |