Complaint volume
700 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
700 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
700 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
24 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 333
ENGINE 79
UNKNOWN OR OTHER 43
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 22
WHEELS 19
FUEL/PROPULSION SYSTEM 15
SEAT BELTS 14
ELECTRICAL SYSTEM 10
POWER TRAIN,UNKNOWN OR OTHER 9
700 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | POWER TRAIN | There is a known issue with the transmission of this vehicle. Ford issued a Technical Service Bulletin to try and resolve the issue by reprogramming the solenoids, but the issue persists & leads to catastrophic drive train failure if left unrepaired. I just purchased this vehicle with only 72k miles & now the dealer is quoting me almost $10k more in repairs. There should be a recall issued to fix the known transmission issue at no cost to the owner, whether under warranty or not. This is a serious and well known issue that affects the majority of these vehicles. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | While driving approximately 30mph the vehicle started to shutter, and a wrench mechanical light appeared on the dash, also stating that a shifting error had occurred. I immediately pulled over and the vehicle automatically shifted gears into the park position, I shut it off then restarted it and drove it to my local dealer for a diagnostic check. Was told that the transmission needed to be replaced. I had taken it in for service approximately two months prior and complained of slippage, they applied some sort of fluid I presume to stop it, and we encountered no further problems until about three months later when the wrench symbol showed up and I took it in for diagnosis with them now stating that I needed an $9000 transmission. They saw this issue the first time when I complained about the transmission slippage, they should’ve been obligated to at least notify me of the possible outcome of a new transmission. They hid the known defects which I believe is against the law or should be, so they need to be held responsible for a well known defect in this make and model vehicle, before lives are lost or injuries are occurred if there hasn’t already! If there are any class action lawsuits open please leave information in reply section. This has to be addressed immediately before lives are ruined due to their negligence concerning these issues which are very reoccurring throughout the country where these vehicles are being sold. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | 2019 Ford Edge Titanium AWD, 91k miles. 8F35 Transmission is severely jerking and shuddering at lower speeds around 20-35 MPH. This causes erratic driving and lack of control when accelerating up to speed, especially on the highway. Has caused near-accidents for my family and I due to the car's erratic behavior. Ford has issued TSB 21-2389 to reprogram the PCM, but that does not resolve the issue. Ford dealership has told me the rear differential and torque converter need to be replaced to the cost of $9200. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the contact noticed a burning odor inside the vehicle. In addition, the contact noticed an abnormal whining sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed with transfer case failure. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired; however, the parts were ordered to repair the vehicle. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500. | Crash: No Fire: No | 56,500 |
| Mar 2025 | POWER TRAIN | We purchased this vehicle in the summer of 2019. We’ve had it barely six years. For one year, it was barely driven as my husband was deployed. It doesn’t even have 100k miles. We were informed by ford that the transmission needs to be completely replaced as the torque converter is slipping. It’s absolutely insane that a $60k car can’t be depended on to last 100k miles. After doing some research, it seems like this is a very well known problem within the ford edge community. And the fact that ford has no responsibility to fix this is an abomination. Look on Facebook and there’s countless stories of the same issue. This is absolutely not acceptable. We had zero intention of purchasing another vehicle. We had planned on driving this ford edge for many more years as that’s what’s to be expected with a car that’s really only been driven for 5 years. We are out of thousands of dollars. Will never purchase a ford vehicle again. Which sorta breaks my heart because within my family, we’ve only ever purchased ford. Never even considered a different model. Our next purchase was going to be a ford truck. Very disappointed that ford seems well aware of complaints and deficiencies and aren’t doing anything to rectify it. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving approximately 30-35 MPH, the vehicle hesitated while attempting to accelerate, and briefly lost automotive power before slamming into gear. No warning lights were illuminated. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the transmission was faulty, and the torque converter had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact stated that the failure persisted. The failure mileage was approximately 60,000. | Crash: No Fire: No | 60,000 |
| Mar 2025 | ENGINE | 2019 Ford Edge ran out of coolant without any indication of low coolant level or check engine light, resulting in loss of heat and poor engine performance due to coolant combustion. According to Ford service (who confirmed the root cause), this was due to the known issue of a faulty EGR cooler [XXX] ) leaking internally, but repairs had to be paid out of pocket. Loss of heat in winter could be dangerous, and in prolonged error state, catastrophic engine failure could occur. Failure occurred at ~55,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2025 | STRUCTURE | The contact owns a 2019 Ford Edge. The contact stated that while opening the liftgate to place groceries inside the vehicle, the liftgate attempted to close, and in the process,s the liftgate quickly closed, knocking the contact to the ground. No warning lights were illuminated. The contact was not injured, and no medical attention was needed. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,124. | Crash: No Fire: No | 55,124 |
| Mar 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle hesitated while attempting to accelerate, and lost automotive power. During the failure, the “Powertrain Malfunction" message was displayed. The vehicle was towed to the local dealer to be diagnosed and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle had experienced several power train failures over the years. The failure mileage was 300. | Crash: No Fire: No Towed | 300 |
| Mar 2025 | POWER TRAIN | The transaxle, torque converter, and/or PCM/TCM have suddenly, and rapidly started wearing and degrading to the point of requiring replacement. Available for inspection upon request. The vehicle had troubles shifting, finding/selecting gears, and as a result, would lurch or come to abrupt stops at low speeds, have difficulty accelerating which made it difficult to enter or exit intersections where there is great risk of collision. I had to very carefully choose and wait for the opportune time to enter/exit roadways where no other vehicles were coming in case the vehicle would not accelerate for 3-5 seconds when using the accelerator pedal. Problem has been reproduced since first occurrence and a dealer has inspected the components indicating that replacement is needed. There were no indications, warnings, alerts, or messages to suggest that an issue was occurring until AFTER the first several instances of failure to shift. I tried to use a scanner to find OBD2 codes, but there were none. A generic alert via the driver display was given, but it took 500+ miles for a more specific warning and OBD2 codes to be generated. From my understanding, there have been hundreds of drivers that have experienced the same issues with the same/similar models of Ford Edge vehicles that use the same transmission. NOTE: I had experienced shifting difficulty/roughness, RPM variation, slow gear changes, delayed acceleration at ~60k miles. I had brought the vehicle in for service where transmission fluid was flushed. Approximately another 55k miles later is when my vehicle experienced the severe failures described above. This is similar to many other vehicle owners experiencing these issues at ~60k miles. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Since purchasing the vehicle in April 2020 with 19,195 mile on it, the transmission would always hunt to shift gears around 40 to 43 mph. When I asked the dealers about it they said it was at a shift point and with the eight speed transmission that was normal. Going faster of accelerating or going slower was always pretty good. Around the first of November 2024 it changed to all shifting below 40 mph and progressively got so bad that in traffic it was totally unpredictable, At times in heavy traffic we were nearly rear ended because of the up and down shifting. At that time there was about 91,000 miles on it. I went to my service garage and they check all the codes and did not find anything. They thought it was a torque converter issue and recommended having a transmission shop check it out. I took it to a local shop that we have used for over 35 years and they confirmed the converter was the issue and driving in town was ok but don't go on long trips away from home. The transmission shop ordered a new torque converter and did further research with suppliers and other shops. They received input that if the torque converter fails, shortly after the planetary gear will also fail. Since the transmission would be out, it was recommended to inspect the gears. It was discovered that two were very loose and one was extremely loose sideways and up and down. They said it was on it's last leg and they showed me the gear and what was wrong. With that, they replaced both the converter and planetary gear. If the planetary gear would have failed it is hard to tell what would have happened, especially on a highway or in heavy traffic. I feel this is a major safety concern of items that should have a life expectancy of 200,000 miles or more, not 91,000. I am not the only one with this problem either. There are many others dealing with the same issues and the repairs can cost more the the value of the car, not to mention the possible cause of an accident. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN,ELECTRICAL SYSTEM | The power train fail on the expressway left lane just shut down it was very dangerous. A Ford dealer service department concluded that the true temperature of transmission fluid was not reading over heating but the fluid it’s self read overheated… also the reported that the transmission fluid was spewing out and had pieces of metal in it. As well as the internal computer not running as it should. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | The car shudders and jerks/lunges forward around 35-40 mph and I am afraid that I’m going to rear end someone should it lunge forward! | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,SEAT BELTS | The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle was jerking, and shuddering, with the service warning light illuminated. Additionally, the transmission occasionally failed to shift properly. The vehicle was taken to the local dealer who diagnosed the vehicle with PCM failure. The contact stated that there were metal shavings inside the transmission fluid and the transmission fluid was burnt. The contact was informed that the transmission needed to be replaced. The vehicle was not yet repaired. Additionally, the rear driver’s and passenger’s side seat belt latch and buckle failed to remain securely closed. The contact was informed that the belt buckles needed to be replaced by the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200. | Crash: No Fire: No | 200 |
| Feb 2025 | ELECTRICAL SYSTEM | The contact owns a 2019 Ford Edge. The contact stated that the vehicle was experiencing an abnormal battery drainage, causing electrical functions, including the door lock power switch to become inoperable. The contact stated that the battery had been replaced three times within four years. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000. | Crash: No Fire: No | 36,000 |
| Feb 2025 | POWER TRAIN | Right around 82k miles car started developing a stuttering while driving. It happens at low speeds between 20-30mph. It seems like a transmission issue, which can be very dangerous driving at highway speeds. There is also a small hesitation between 50-60 mph. No CEL , no warnings on the dashboard. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | Transmission was jerking and would not switch smoothly between gears. Had three different places diagnose, was told by all three the torque convertor needed replacing. Was told to do so immediately as there was possibilty that transmission could fail at any time, leaving car powerless. Seems to be a common issue, based on the number of comments in threads: [XXX] Also have seen websites gathering info regarding possible class action lawsuits. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving at slower speeds, the vehicle surged, and the failure progressed while driving at faster speeds. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired; however, the parts were ordered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000. | Crash: No Fire: No | 79,000 |
| Feb 2025 | STEERING,POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving on a two-lane street at 50 MPH, the vehicle was struggling to shift into gear while accelerating. No warning lights were illuminated. The contact drove the vehicle to a local dealer, where it was diagnosed with a faulty torque converter. The torque converter was replaced; however, several days later while driving 50 MPH, the contact lost control of the steering and heard an abnormal sound of wind inside the vehicle, and the steering wheel became loosened while accelerating. No warning lights were illuminated. The contact was able to coast to a parking lot and parked the vehicle. The contact called her husband, who arrived on the scene to drive the vehicle. The local dealer was contacted, and a service manager inspected the vehicle at the residence. The dealer informed the contact that the vehicle needed to be taken for further diagnostic tests. The contact was informed that the vehicle was ready for pickup after replacing a steering wheel sensor and rebooting another software. The manufacturer was notified of the failure. The approximate failure mileage was 64,000. | Crash: No Fire: No | 64,000 |
| Feb 2025 | POWER TRAIN | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | Upon purchasing the vehicle from a used car dealer, within the first week the car had to go to the mechanic. There was shuddering/buck in the acceleration of the car. The vehicle was not performing like it was supposed to . Acceleration was low while rpm’s ran high. The dealer mechanic serviced the transmission 3 separate times with over a month of being in the shop. Just recently I took my vehicle to ford and was notified that the transmission was slipping in 3rd and fifth gears. PERFORM TEARDOWN ON TRANSMISSION. RECOMMEND TORQUE CONVERTER. FOUND SCORING ON INPUT SHAFT, FLUID PUMP. CLUTCH SUPPORT TOWER HAS SCORRING. TEAR DOWN MAIN CONTROL CLEAN AND INSPECT. DEBRIS AND MULTIPLE STICKING VALVES.,TCC REGULATOR VALVE. E CLUTCH HUB, F CLUTCH SUN GEAR AND SHELL ASSEMBLY, B&C CLUTCH SHELL ASSEMBLY FOUND SCORING ON SPLINES. DUE TO HIGH MILAGE RECOMMEND TRANS REPLACEMENT. The total repair cost out of pocket after warranty covers partial is 5300 dollars. I don’t have that kind of money and believe my vehicle could possibly be affected by recall. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while stopped at a red light and attempting to accelerate, after accelerating to 15 MPH, the vehicle stalled. No warning lights were illuminated. The contact safely parked the vehicle on the side of the road and attempted to restart the vehicle. The contact stated that upon starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 169,000. | Crash: No Fire: No Towed | 169,000 |
| Jan 2025 | SEAT BELTS,ENGINE | Head gasket issues Design defect in engine block Passenger seat belt tension | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Edge. The contact stated that while driving at 25-30 MPH into town, the contact noticed there was white exhaust smoke emerging from the tailpipe. The engine shut down. Several unknown warning lights were illuminated. The contact stated that the failure was related to TSB: 20-2234. The vehicle was taken to an independent mechanic who determined that water had leaked into the engine. The contact called the local dealer, where it was diagnosed that the head gasket needed to be replaced and was unable to confirm any water in the engine. The dealer referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 53,000. | Crash: No Fire: No | 53,000 |
| Jan 2025 | POWER TRAIN,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Just recently as I was driving, I got off the freeway and my vehicle started jerking really hard when changed gears. It has been doing it ever since. I tried taking it to the dealership to assess the issue and they said it would be about a week before they could even look at the possible transmission issues and that I would have to leave the vehicle with them in order to get it in line to be assessed. After looking into my particular vehicle is seems that this is a common issue with the 2019 edge. | Crash: No Fire: No | Unknown |