Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
1,024 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2019 | SEATS | RECLINING MECHANISM ON PASSENGER SEAT SLIPS DESPITE THE SEAT NOT BEING ADJUSTED | Crash: No Fire: No | 4,000 |
| Jul 2019 | POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC) | AFTER USING THE VEHICLES 4WD I GOT A ESC SERVICE LIGHT WHICH STAYED ON FOR 3 HOURS AND WOULDNT ALLOW ME TO USE THE CRUIS ED CONTROL . ALSO IVE NOTICED HARDSHIFTS AND DELAYED SHIFTS IN THE TRANSMISSION WHEN SHIFTING FROM PARK TO DRIVE AND FROM REVERSE TO DRIVE . AND WHEN REVERSING THE VEHICLE SOMETIMES THE BACKUO CAMERA DOES NOT COME ON LIKE NORMAL | Crash: No Fire: No | Unknown |
| Jul 2019 | STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | MY TRUCK HAS AN ISSUE WHEN AT LOW SPEEDS 30MPH AND UNDER ALL CHECK WARNING LIGHTS WILL COME ON MY ESC (ELECTRIC STEERING CONTROL) WILL COME ON WHEN THIS HAPPENS I LOOSE POWER STEERING AND WHEN THAT HAPPENS THE STEERING WHEEL RETURNS TO CENTER. THIS HAS HAPPENED THREE TIMES SINCE BUYING THE VEHICLE NEW I HAD NOT HAD THE VEHICLE FOR A MONTH WHEN ALL THE ISSUE STARTED TO HAPPEN. WHEN I LOOSE THE POWER STEERING THE POWER FOR BRAKES GO OUT AS WELL I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE OF THIS IT'S A VERY SCARY SITUATION WHEN IT HAPPENS. AFTER ALL THE WARNING LIGHTS WOULD COME ON, POWER RUNNING BOARDS WOULD ALSO CYCLE UP AND DOWN ON THERE OWN, THE ONLY LIGHT THAT WOULD STAY ON WAS: SERVICE TRAILER BRAKE SYSTEM. | Crash: No Fire: No | 1,300 |
| Jul 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | WITH ONLY 500 MILES ON THE TRUCK/ENGINE OIL PRESSURE HAS BEEN DROPPING DRASTICALLY WHILE GOING FROM DRIVE TO IDLE. IT DROPS FRIM 60 TO UNDER 30. ALSO BATTERY POWER GAUGE DROPS WELL BELOW 14 WHEN ORIGINALLY WAS OVER 14. THIS ALSO BEGAN AT THE SAME TIME OIL PRESSURE ISSUES BEGAN. | Crash: No Fire: No | 500 |
| Jun 2019 | POWER TRAIN,ENGINE | ON 6/26/2019 WHILE DRIVING TO WORK ON HWY 287 WHILE IN MOTION MY TRUCK ENGINE TURNED OFF ON MY 2019 CHEVROLET SILVERADO TEXAS EDITION 2.7 L COLOR SILVER AND I WAS ALMOST REAR ENDED AND I IMMEDIATELY CALLED SMICKLAS CHEVROLET IN OKLAHOMA CITY WHERE I PURCHASED THE TRUCK AND BROUGHT THE TRUCK TO VANDERGRIFF CHEVROLET IN ARLINGTON, TX TO BE LOOKED AT AND SERVICED. THIS IS THE SECOND TRUCK THAT I PURCHASED THAT HAS DONE THIS TO ME THE FIRST ONE WAS A WHITE TRUCK 2019 CHEVROLET SILVERADO TEXAS EDITION 2.7 L THAT I DIDN'T HAVE FOR 24 HOURS. THE DEALERSHIP DIAGNOSED IT AS A CAM SHAFT SENSOR PROBLEM THAT WAS A MANUFACTURER DEFECT AND I'M REALLY DISSATISFIED WITH CHEVROLET AS A COMPANY TO KEEP SELLING A DEFECTIVE PRODUCT. KNOWING IT CAN CAUSE DEATH OR A ACCIDENT | Crash: No Fire: No | 7,003 |
| Jun 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE PROPELLER SHAFT THAT HELD THE TIRES IN THE REAR OF THE VEHICLE FRACTURED. THE FAILURE CAUSED THE VEHICLE TO SHAKE AND BECAME UNSTABLE WHILE BEING DRIVEN. THE VEHICLE WAS TOWED TO BERT OGDEN MISSION CHEVROLET (1400 E EXPRESSWAY 83, MISSION, TX 78572, (956) 205-1431) WHERE THEY REPAIRED THE VEHICLE AND REPLACED THE SAME PART. THE CONTACT STILL FELT UNSAFE DRIVING THE VEHICLE EVEN WITH THE REPAIRS BEING COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,049. | Crash: No Fire: No Towed | 5,049 |
| Jun 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | REAR VIEW CAMERA BLURY AND FUZZY. VERY POOR STREET LIGHTING WHILE DRIVING ! SAFETY RELATED ISSUES!!!! | Crash: No Fire: No | Unknown |
| May 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | JUST DRIVING LOST BRAKES AND ESC CAME ON WON'T SPEED UP | Crash: No Fire: No | 2,788 |
| May 2019 | UNKNOWN OR OTHER | I WAS DRIVING ON THE HIGHWAY FOR APPROXIMATELY 1 HOUR/75 MILES. I PULLED OVER TO CLEAN OUT MY TRUCK. I PARKED IN A VACANT PARKING LOT. THE TRUCK'S ENGINE WAS RUNNING, THE VEHICLE WAS IN PARK. IT WAS PARKED AT THE TOP OF A HILL. I GOT OUT OF THE DRIVERS COMPARTMENT, AND WALKED AROUND BEHIND TO THE PASSENGER'S SIDE, AND CLEANED OUT SOME TRASH. I THEN WALKED BACK AROUND TO THE REAR DRIVERS SIDE DOOR, AND REMOVED MORE TRASH. I WALKED ABOUT 15-25 FEET AWAY, TO PUT THE TRASH IN THE GARBAGE CAN. THE TRUCK MADE A WEIRD 'CHIRP-CHIRP-CHIRP' ALARM/ELECTRICAL TYPE NOISE, AND THEN DROVE BACKWARDS. THE REVERSE LIGHTS WERE ON. I RAN AFTER THE TRUCK, THE DRIVERS DOOR WAS LOCKED. I PUSHED THE UNLOCK BUTTON ON THE DOOR AND HOPPED UP ON THE RUNNING BOARD. I OPENED THE DRIVERS DOOR AND JUMPED IN, AND SLAMMED ON THE BRAKES. I STOPPED THE TRUCK, LITERALLY ONE FOOT FROM GOING OVER AN 8 FOOT CONCRETE EMBANKMENT. I AM REALLY TERRIFIED BY WHAT HAPPENED. IT WAS IN PARK. IT HAS THAT NEW SYSTEM WHERE THE KEYS STAY IN YOUR POCKET AND EVERYTHING IS PUSH BUTTON (START, UNLOCK) THE VEHICLE'S COLUMN SHIFTER WAS STILL IN PARK WHEN I STOPPED THE TRUCK. PHOTOS: 1.) THIS IS THE HILL, AND SPACE I WAS PARKED IN. 2.) THESE ARE MY TIRE TRACKS, MY TRUCKS TIRES HIT THAT SHEET METAL, AND YOU CAN SEE THE APPROXIMATE 8 FOOT DROP WITH THE DUMPSTERS. 3.) THIS SHOWS THE CONCRETE SPEED BUMP THING THAT MY TRUCK BACKED OVER WHEN IT WAS ROLLING OUT OF CONTROL THIS SHOULD NOT HAVE BEEN MECHANICALLY POSSIBLE. IF IT WAS IN PARK IT CAN'T HAPPEN (THEORETICALLY) IF IT WAS IN REVERSE, IT WOULD HAVE BACKED UP IMMEDIATELY AFTER LETTING MY FOOT OFF THE BRAKE. IF IT HAD BEEN IN NEUTRAL, IT WOULD HAVE DRIFTED BACKWARDS IMMEDIATELY DUE TO THE GRADE OF THE HILL. IF IT HAD BEEN IN DRIVE OR LOW, IT WOULD HAVE MOVED FORWARD, OR STAYED STILL. | Crash: No Fire: No | 3,002 |
| May 2019 | UNKNOWN OR OTHER,VISIBILITY/WIPER | THE CHROME SURROUNDING THE AIR VENTS CAN REFLECT THE SUN IN A MANNER THAT BLINDS THE DRIVER. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS WHEN DRIVING NORTH IN THE AFTERNOON. IT FORCES ME TO LOOK AWAY FROM THE ROAD, AND CAUSES IMPRINTING IN MY VISION, WHICH REDUCES MY ABILITY TO SEE WHEN DRIVING. | Crash: No Fire: No | Unknown |
| May 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE MOVING OFF FROM A STAND STILL, THERE WAS A HARD SHIFT IN THE TRANSMISSION BETWEEN FIRST AND SECOND GEAR. THE FAILURE WAS ALSO EVIDENT ON THE DOWNSHIFT FROM THIRD GEAR TO SECOND GEAR WHILE SLOWING THE VEHICLE. THE VEHICLE WAS TAKEN TO PRIDE CHEVROLET LOCATED AT 715 LYNNWAY, LYNN, MA 01905, (781) 780-4587 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800. | Crash: No Fire: No | 1,800 |
| May 2019 | ELECTRICAL SYSTEM | ON TRUCKS EQUIPPED WITH THE CHEAPER LOW TRIM BACKUP CAMERAS ANYTIME I TOUCH THE BRAKES WHILE BACKING UP THE CAMERA CUTS OUT. IT'S USUALLY A WHITE FLASH OR SOLID WHITE LINE BUT ON OCCASION WILL CUT OUT COMPLETELY TO A BLACK SCREEN. | Crash: No Fire: No | 800 |
| May 2019 | STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | THE VEHICLE WAS STATIONARY AND HAD JUST BEEN STARTED. THE FOLLOWING WARNINGS APPEAR ON MY DISPLAY, 1) 'ACTION REQUIRED, STEERING ASSIST IS REDUCED DIVE WITH CARE'. 2) 'SERVICE, TRAILER BRAKE SYSTEM' 3) TRACTION CONTROL / ESC LIGHT APPEARS ON DASH. AT THIS POINT THE STEERING WHEEL CANNOT BE TURNED. I CALLED ONSTAR TO RUN DIAGNOSTICS. A CODE OF U0100 IS STORED. ERRORS WILL CONTINUE FOR 20 - 30 MINUTES AND THEN GO AWAY. AFTER THAT THE TRUCK IS BACK TO NORMAL UNTIL IT HAPPENS AGAIN. I HAVE OWNED THE TRUCK FOR 2 1/2 MONTHS AND SEEMS TO HAPPENS ONCE A MONTH SO FAR. | Crash: No Fire: No | 3,200 |
| May 2019 | UNKNOWN OR OTHER | THIS VEHICLE IS A BRAND NEW 2019 CHEVROLET SILVERADO 1500 TRAIL BOSS. THIS TRUCK HAS THE 4.3L V6. THE FIRST TIME BACKING UP IN MY DRIVEWAY I NOTICED THE BACKUP CAMERA FLICKERED EVERYTIME I TOUCHED THE BRAKE PEDAL. I REPEATED BACKING UP SEVERAL TIMES AND AT ONE POINT THE BACKUP CAMERA FLICKERED AND WENT OFF (SCREEN WENT BLANK/BLACK WITH A MESSAGE "SERVICE REAR VISION SYSTEM". WHEN THE BACKUP CAMERA CAME BACK ON THE GUIDELINES FOR BACKING UP HAD DISAPPEARED. I WAS UNABLE TO GET THE GUIDELINES BACK ON THE SCREEN UNTIL I CHANGED THE SHIFTER TO DRIVE OR PARK THEN BACK INTO REVERSE. THIS HAS HAPPENED MULTIPLE TIMES. THE BACKUP CAMERA SCREEN REPEATEDLY FLICKERS AND INTERMITTENTLY WILL GO BLANK WITH A LOSS OF GUIDELINES. I CONTACTED CHEVROLET AND BROUGHT THE VEHICLE BACK TO THE DEALER SERVICE DEPARTMENT ON 4/1/19. THEIR REPORT WAS THAT THE SYSTEM DID IN FACT FLICKER AND THE SCREEN SHUT OFF MOMENTARILY HOWEVER STATED IT IS "NORMAL" FOR THESE VEHICLE. THEY GAVE ME A 2019 SILVERADO LOANER WITH THE SAME ACCESSORY PACKAGE AND THAT CAMERA DID THE SAME THING. THE DEALER NOTED THAT THEY TESTED MULTIPLE SIMILAR MODEL VEHICLES AND THEY ALL PERFORMED THE SAME WAY. THE DEALER MENTIONED IT OCCURRING ON THE MODEL WITH THE SMALLER DISPLAY SCREEN AND THAT THIS ISSUE WAS NOT OCCURRING WITH THE LARGER DISPLAY SCREEN. MY CONCERN IS HAVING CHILDREN IF BACKING UP AND THE SCREEN MOMENTARILY BLANKS OUT I LOSE REAR BACKUP CAMERA VISION CAUSING A POTENTIALLY FATAL CATASTROPHE. THE DEALER SAID THEY ARE UNABLE TO RESOLVE THE ISSUE AT THIS TIME. THE VEHICLE STARTED DOING THIS WITH LESS THAN 20MILES ON IT AND NOW WITH APPROXIMATELY 300 MILES ON IT THE ISSUE CONTINUES. I AM CONCERNED THAT A FATAL ACCIDENT COULD OCCUR. I RESPECTFULLY REQUEST THIS ISSUE BE RESOLVED AND ADVOCATE ON BEHALF OF THE CONSUMER FOR GM TO FIX THIS ISSUE. THANK YOU VERY MUCH! | Crash: No Fire: No | 20 |
| Apr 2019 | POWER TRAIN | HARD SHIFTS. IT FELT LIKE SOMEONE HIT ME. THE TRUCK SLAMS INTO GEARS AS YOU ARE DRIVING. ALSO, AFTER DOING A 3 POINT TURN. THERE WAS AN APPROXAMENTENTALY 3 SECOND LAG BEFORE GOING INTO GEAR. IT HIT SO HARD THAT THE TRUCK SHOOK. IT FELT LIKE A COLLISION. IT HAS STUMBLED SEVERAL TIMES AND MADE ME DOUBT MY ABILITY TO GET OUT OF THE WAY OF TRAFFIC. | Crash: No Fire: No | 1,250 |
| Apr 2019 | STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | PULLING OUT OF A GAS STATION ONTO A HIGHWAY MY DASH DISPLAY SHOWED "SERVICE POWER STEERING DRIVE WITH CARE" I NOTICED I HAD NO POWER ASSIST TO MY STEERING AND THE STEERING WAS EXTREMELY HARD TO STEER AT BEST. I ALSO RECEIVED THE MESSAGE "SERVICE ECS" AT THIS POINT I HAD LITTLE CONTROL OF THE DIRECTION THE VEHICLE WAS GOING AND MANAGED TO PULL OVER. I ALSO NOTICED THE FOLLOWING FUNCTIONS STOPPED WORKING, CRUISE CONTROL, TRACTION CONTROL, LANE ASSIST, AUTO STOP, ETC. I LET THE VEHICLE SIT ABOUT 20 MINUTES AND RESTARTED. NO ERRORS REMAINED AND I WENT ON MY WAY. SCARY SITUATION TO BE IN ON A HIGHWAY. | Crash: No Fire: No | 1,200 |
| Apr 2019 | STEERING,SERVICE BRAKES | I HAVE A BRAND NEW SILVERADO WITH LESS THAN 6500 MILES AND POWER STEERING STOPS WORKING IN MIDDLE OF DRIVE. ALONE WITH BRAKES FAILING. THIS IS A MAJOR SAFETY ISSUE! | Crash: No Fire: No | Unknown |
| Mar 2019 | SUSPENSION | I WAS BACKING INTO A PARKING SPACE AT A VERY LOW SPEED, WHEN THE RIGHT SIDE LOWER BALLJOINT SEPARATED AND DROPPED THE TRUCK ON THE GROUND. THE VEHICLE WAS RENTED FROM ENTERPRISE AND HAD ONLY 9000 MILES. I HAD JUST FINISHED A 10 HOUR INTERSTATE DRIVE AND WAS LUCKY IT DIDN'T SEPARATE AT 70 MILES PER HOUR. | Crash: No Fire: No | 9,000 |
| Mar 2019 | STEERING | A WARNING DASH BOARD NOTICE 'SERVICE STEERING COLUMN LOCK'APPEARED THE VERY DAY WE TEST DROVE THE TRUCK.AND HAS NOT BEEN ABLED TO BE REPAIRED/CORRECTED.GM HAS MY TRUCK FOR MORE THAN 50 DAYS . GM CAN'T GUARANTEE ME THAT THE STEERING WHEEL WILL NOT LOCKUP WHILE DRIVING DOWN THE ROAD.WITH THAT STATEMENT I CONSIDER THIS A UNSAFE VEHICLE TO DRIVE. AND AS OF TODAY'S DATE GM AND THEIR DEALERSHIP CAN FIGURE THIS PROBLEM.I REQUESTED THAT GM REPURCHASE THE UNSAFE TRUCK BACK , I ONLY HAVE THIS TRUCK ABOUT 8DAYS OUT OF 60. | Crash: No Fire: No | 10 |
| Feb 2019 | ELECTRICAL SYSTEM | MULTIPLE WARNING SCREENS APPEAR ON THE INSTRUMENT PANEL AND INFOTAINMENT SCREEN. THEY FLASH ON AND OFF, LIKE A LIGHT SHOW, AND ARE EXTREMELY DISTRACTING WHILE DRIVING, ESPECIALLY AT NIGHT. EACH TIME THEY FLASH ON THEY CAUSE ME TO LOOK DOWN AT THE INSTRUMENT PANEL. I AM CONCERNED THIS DISTRACTION WILL CAUSE ME TO GET IN AN ACCIDENT. THERE IS NOTHING I CAN DO TO TURN THEM OFF. THESE WARNINGS RANDOMLY APPEAR WHENEVER THE VEHICLE IS RUNNING, BE IT STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING, PULLING A TRAILER, NOT PULLING A TRAILER. THIS SAFETY RISK HAS BEEN ONGOING EVER SINCE I PURCHASED THE VEHICLE NEW ONE MONTH AGO. I LIVE IN MINNESOTA. I HAVE BROUGHT THE VEHICLE TO A DEALERSHIP FOR REPAIRS TWICE, BUT THE PROBLEM PERSISTS. I HAVE BEEN TOLD THAT GM HAS BEEN AWARE OF THE ISSUE SINCE LAST FALL, BUT HAS FAILED TO RESOLVE THE PROBLEM. I TOOK PHOTOS OF SOME OF THE WARNINGS THAT HAVE RANDOMLY APPEARED AND WILL UPLOAD THEM WITH THIS REPORT. | Crash: No Fire: No | Unknown |
| Feb 2019 | STEERING,UNKNOWN OR OTHER | SERVICE STEERING COLUMN WARNING COMES ON ALMOST EVERYTIME VEHICLE IS STARTED DRIVERS SIDE MIRROR POPS OFF ESPECILLY IF CLOSED WHEN WASHING. | Crash: No Fire: No | 2,960 |
| Feb 2019 | ELECTRICAL SYSTEM,STRUCTURE | DRIVERS MIRROR PROBLEM CAN'T CLOSE OR MIRROR UNATTACHES AND OPENS CLEAR TO THE WINDSHIELD AND COMES LOSE AND MOVES WHILE DRIVING SO DOESN'T FUNCTION CORRECT AND SERVICE STEERING WHEEL LICK ISSUES COMES ON. | Crash: No Fire: No | 2,900 |
| Jan 2019 | SERVICE BRAKES | TODAY 1/29/2019 WHILE ATTEMPTING TO COME TO A STOP AT AN INTERSECTION, THE BRAKE PEDAL BECAME VERY SPONGY AND I ROLLED INTO THE INTERSECTION BEFORE I WAS ABLE TO FULLY COMPRESS THE PEDAL ALMOST TO THE FLOOR, ANY OWNER OF THIS TRUCK KNOW'S HOW RESPONSIVE THE BRAKE SYSTEM IS AND IT ONLY TAKES A SLIGHT TOUCH TO COME TO A FULL QUICK STOP. THIS WAS NOT THE CASE TODAY, I DROVE IT BACK TO MY SHOP AND THE ENTIRE 10 MIN. DRIVE IT REPEATED THIS FAILURE. I GOT BACK TO MY SHOP AND CALLED CHEVY AND THEY TOLD ME TO BRING IT IN TO HAVE IT LOOKED AT. ON THE WAY TO THE DEALERSHIP, I COULD NOT GET IT TO REPRODUCE THIS BEHAVIOR. | Crash: No Fire: No | 1,800 |
| Jan 2019 | ELECTRICAL SYSTEM | IN COLD TEMPERATURES, THIS TRUCK CONSTANTLY THROWS ERROR CODES 'TRAILER DISCONNECTED' 'LANE CHANGE ALERT DISABLED', AND 'REAR CROSS TRAFFIC DISABLED'. THESE ERRORS ARE EXTREMELY DISTRACTING AND HAVE NEARLY CAUSED ME TO GET INTO ACCIDENTS CLEARING THE ERRORS. GM IS AWARE OF THE ISSUE BUT HAS NO SOLUTION. PLEASE HELP. | Crash: No Fire: No | 249 |