Complaint volume
288 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Equinox Complaints
288 consumer-submitted complaints on record for the 2019 Chevrolet Equinox, grouped by component category.
288 Total complaints
21 Crash reports
7 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 7 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 127 complaints, with an average reported failure mileage of 27,001 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Equinox complaints?
21 Crash
7 Fire
4 Injury
0 Fatality
20 Towed
3 Medical attention
What are the most common 2019 Chevrolet Equinox complaint categories?
ENGINE 42
SERVICE BRAKES 39
UNKNOWN OR OTHER 19
FUEL/PROPULSION SYSTEM 17
POWER TRAIN 17
ELECTRICAL SYSTEM 13
SERVICE BRAKES,ENGINE 8
AIR BAGS 7
SERVICE BRAKES, HYDRAULIC 7
ELECTRICAL SYSTEM,ENGINE 6
288 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2023 | FUEL/PROPULSION SYSTEM | My car is leaking oil they can’t find leak I have oil In my drive way. I have oil leaking when I park my car on street or in parking lots too | Crash: No Fire: No | Unknown |
| Oct 2023 | ENGINE | Car wouldn't start 6 months ago, replaced with new battery. Few months after, car wouldn't start again, replaced starter August 23. October 23, car wouldn't start again, made odd whirring noise. Replaced starter. Have had 3 new starters, now told its the flywheel and again will have to put in another new starter? Starter has to be replaced again, probably tried to start car & burnout out starter, I was told. Need a new starter 2 days after this 3rd new one was replaced? All seems to be consistent with the start/stop feature in the car, always made noise when trying to drive after being stopped at a light. | Crash: No Fire: No | Unknown |
| Sep 2023 | SERVICE BRAKES | While driving from a short trip when we got back home we stopped to get something to eat and when backing out of our parking space I put on the brakes but the peddle was really hard and it was very hard to stop. I went the next day to a parts store and used their scanner and came up with code for brake assist vacuum pump. I had a very hard time finding a replacement and it had to come from Kansas city. I replaced it myself and had problems with it too. The original one the drive connector disintegrated where it connects to the cam shaft. The replacement one went on fine but oil ran from it due to the outer faceplate being warped. Every part store in town says they can't get it. | Crash: No Fire: No | Unknown |
| Sep 2023 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | While traveling a message appear "power reduced" a noise was heard like whistle (air whooshing). The time Car was started the engine light was on. The car was serviced by GM/Chevrolet dealership service. They found water in the spare tire compartment, but didn't not agree that it was the cause of malfunction. The asked if the car had been in a flood. I did my own research and found that this water leak problem is a known issue in litigation. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The car has constantly been stalling. The engine light comes on and goes off. These lights has come back on. This has been a reoccurring issue since the car was purchased in 2019. I just got the battery fixed this tear from them saying it was the battery. GM keeps offering me $2500 dollars but saying if I take it I can’t take action against them. That further let’s me know that they know something is wrong with the car. | Crash: No Fire: No | Unknown |
| Sep 2023 | POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | My vehicle beginning idling and check engine light came on while at red light. So I decided to head to nearest auto parts to see what the code was. The light turned green and my truck didn’t want to go forward. Once it started to pull off it went slow and then gain a little more speed. This could’ve caused an accident. The people from the opposite side of rode would’ve hit and probably killed my son and I. This is not okay and needs to be checked on all vehicles because that’s a very late warning sign and can cause a huge issue. I’m reaching out to Chevrolet tomorrow morning since today is Sunday. | Crash: No Fire: No | Unknown |
| Sep 2023 | SERVICE BRAKES, HYDRAULIC,AIR BAGS | The contact owned a 2019 Chevrolet Equinox. The contact stated while driving at 60 MPH, he depressed the brake pedal however, the brakes were inoperable. The contact stated that the vehicle crashed into the rear of a truck, striking the truck three times before coming to a stop. The contact stated that the air bags failed to deploy. The vehicle was towed to a tow lot. The contact stated that a Police report was filed. The contact stated that the vehicle was deemed a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,150. | Crash: Yes Fire: No Towed | 13,150 |
| Aug 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Outside mirrors keep changing position. Almost got into crash because suddenly could not see while merging. This issue has been ongoing and many people are discussing the same issue on an Equinox forum. | Crash: No Fire: No | Unknown |
| Aug 2023 | SERVICE BRAKES | The contact owned a 2019 Chevrolet Equinox. The contact stated while driving 55 mph, she began to smell a burnt odor inside the vehicle. The contact saw white smoke entering from the windshield defroster and decided to continue driving to her destination. The contact stated the check engine warning light was illuminated and black smoke began to enter the windshield defroster. The contact depressed the brake pedal but failed to stop the vehicle and caused her to crash into a guard rail on the front driver side. No air bags deployed. The contact was not able to open the front driver side door due to being blocked by the guard rail. The contact climbed into the back of the vehicle and exited the rear driver side door, while the flames were inside the front of the vehicle. The fire department extinguished the fire. A fire report was not filed. The police report was filed. The contact did not sustain any injuries but sought medical attention the following day. The vehicle was not drivable. The insurance company deemed the vehicle to be a total loss. The vehicle was towed to the towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000. | Crash: Yes Fire: Yes Towed Medical attention | 25,000 |
| Aug 2023 | STRUCTURE,ENGINE | The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the rear of the vehicle started to sway from side to side. The contact then became aware that the sway bar had fractured. The contact stated that her fiancé was able to tighten the bolts and the contact was able to safely drive the vehicle to the residence. The contact stated that the service engine warning light was illuminated on the instrument panel for more than two months. Additionally, the air conditioner was inoperable, and there were wires hanging down underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Twice the vehicle has gone into limp mode (15 mph max) on busy highway in last month. Diesel particulate filter clogged both times. Currently has been in Chevy dealer shop for over two weeks. Emission system failure and dealer cannot figure out cause. They are currently replacing many parts and cannot assure us this problem will not reoccur. 47,000 miles. Maintenance has been better than recommended for oil changes and filters. Currently awaiting second repair invoice. | Crash: No Fire: No | Unknown |
| Aug 2023 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2019 Chevrolet Equinox. The contact stated while her daughter was attempting to drive from a complete stop, she depressed the brake pedal, but the brake pedal was firm. The contact stated that her daughter stood on the brake pedal and the brake responded as needed. The check engine warning light was illuminated. The contact stated that her daughter parked the vehicle because it was unsafe to drive the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Jul 2023 | UNKNOWN OR OTHER,SERVICE BRAKES | Was driving in a busy area of Erie, PA, when approaching a traffic signal driving near 45 mph before the speed limit dropped. Attempted to apply brakes as traffic was backed up at the light, but couldn't depress the brakes at all. The service brake assist light came on at that moment. Was fortunate that light turned green a few seconds later so traffic cleared and I was able to make a wide high speed right turn at the intersection before pulling into a nearby empty business parking lot and coasting to a start without colliding with anything. It was a miracle. The car was towed back to a Chevy dealership (Ben Bissett) in Mercer, PA, where they identified a failed brake vacuum pump, which also caused other damage when it failed. We have since uncovered dozens of reports of similar incidents in these vehicles nationwide and believe this is something you should look into as this is a serious safety issue that could lead to injury or death. Thank you so much for your time on this matter. | Crash: No Fire: No | Unknown |
| Jul 2023 | SERVICE BRAKES | I was approaching and intersection with a red light and I put my foot on the brakes. The car slowed down but then bucked forward three time until I hit the vehicle in front of me. Been driving for 44 years and never experienced anything like it. | Crash: Yes Fire: No Towed | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | Something is wrong with the brake assist system. The car was serviced literally towards the end of may and the brake assist service light keeps turning on. It is now causing the vehicle to have a check engine light that comes and goes as it pleases and the car now thinks that it is a bucking bronco at times with how hard it runs at times now. We have spoken and seen now multiple others complaining about the fueling system which does not alloe you to fill the gas tank up all the way. The tank holds 14.9 gallons and if the car is empty and on its last drop the car will only allow 12 gallons at best and that takes nearly 20 minutes of fighting with the car at the pump. The electrical in the vehicle is unstable. Multiple times while driving the radio and power to the car just turn off. I have also seen the recalls for the brake problems but when I enter my VIN it comes back all clear. We had a 2017 Chevy Malibu with multiple issues and spoke to Chevrolet about the issues and it wasn't until we traded it in that we started to receive the recall notices. This vehicle has some of the same problems and we have a toddler that we need to keep safe. | Crash: No Fire: No | Unknown |
| Jun 2023 | SERVICE BRAKES | I was driving on a main interstate and went to take an off-ramp, I tried to use my brakes to slow down but the peddle was rock hard and couldn’t brake at all. | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER | My car is lunging forward when I stop at a traffic light once I let my foot off of the brake to step onto the gas pedal. My engine light happened to come on to coincide with this problem. I feel that this is unsafe. | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER | Both rear view mirrors in my Equinox change position everytime i get into the car. It doesnt matter how many times you do the preset, it will have one mirror looking at the sky and the other the ground. GM calls it a non problem but I have almost got into several collisions because I didnt realize my mirrors were messed up. | Crash: No Fire: No | Unknown |
| Apr 2023 | STEERING,AIR BAGS | The air bag safety restraint system is faulty on this vehicle. This is a system that should work for a life time for the vehicle but it's already defective. This vehicle once the battery is low or needs jump start, the entire steering controls become loose which may cause serious accidents for unseasonably experienced drivers. | Crash: No Fire: No | Unknown |
| Apr 2023 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | There was a recall back in 2019 for this same issue the charge air cooler is still disconnecting from the throttle body. I bought this car in 2021 supposedly the issue was fixed back in 2020 after the recall was issued. The same thing is happening. When I accelerate the air hose connecting to throttle body is disconnecting from and causing the engine warning of reduced engine power to show up. This is very concerning because when driving on the freeway with my family this is happening and this could get someone killed. The fixes back in 2020 are not up to standard or the replacement parts are faulty or the repair was not completed successfully. This has been happening since last year summer | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | This vehicle has started to lose power was taken to firsteam Norfolk Va where purchased took for oil change and tire rotation also loss of engine power at speeds of 20-32 mph and 50-62 mph. Dealership at Norfolk Va sent to firstteam Hampton VA Chevrolet for diagnosis and came back no engine light and small misfire 3/4 sparkplugs needed changed 177.00. After plugs were changed still had misfire then they felt it was number 4 injector 500.00 but never did work. I took it to national shop for recommended injector and when plugs were pulled mechanic found no new plugs. Injector was replaced with gm part and still misfiring. Norfolk firstteam towed vehicle back to Hampton Va firstteam and they are now giving me the run around. They want a blank check to replace parts till they find the problem. Unexceptable to even ask. Service writer has been very disrespectful and hung up on national shop and myself. When asked questions regarding work done service writer would just talk over us and speak to us disrespectful and then hung up. We have requested service manager at Hampton firstteam Chevrolet contact us and we were told she would tell him later. I have contacted Aston Lewis Jr owner of all firstteam dealerships here in Va requesting help three times and still no response. We need this reported so someone can fix the misfire and power loss the dealership does not know how to fix. Car is under power train warranty . Any help would be nice. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM,VISIBILITY | The contact owns a 2019 Chevrolet Equinox. The contact stated that both side view mirrors would not retain the adjusted settings upon start of the vehicle. The contact stated that the failure obstructed his vison while driving at various speeds. A local dealer was initially notified of the issue; but could not diagnose the failure. The manufacturer was then notified of the failure and referred him to another dealer. The vehicle was taken to White-Allen Chevrolet (442 N Main St, Dayton, OH 45405) on two separate occasions where both the actuator and the driver side arm rest switch were replaced; however, the failure persisted. The vehicle was not repaired. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Feb 2023 | ELECTRICAL SYSTEM | The contact owns a 2019 Chevrolet Equinox. The contact stated that the vehicle was able to be started without the key fob inside the vehicle. The key fob was at the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,071. | Crash: No Fire: No | 23,071 |
| Feb 2023 | STEERING | I own a 2019 Chevy Equinox which has developed an issue with the steering, the same as occurred with earlier models. When driving straight for brief periods of time, the steering resists turning either direction to follow the road changes. The wheel is stiff and requires additional effort to adjust. I only have about 30K miles on my car. This is very uncomfortable and lacks for any feeling of security. This could cause a skid on icy and snowy roads that we have now. I see there is no recall for this but I am very concerned for my wife driving the car. This is now a regular occurrence and at any speed. | Crash: No Fire: No | Unknown |
| Feb 2023 | ENGINE | The vehicle is operating on reduced power and shuts of almost immediately. After plugging a scan tool in and reading the codes, it said the crankshaft timing was over advanced and the sensor needed to be changed. I've changed all four sensors (both crank and cam sensors). The engine shows no codes, but when I crank it, it immediately reduces power, shuts off, then shows the same codes. After trying a few times, it says the ECM, MAP sensor, and heat sensors are bad. When I disconnect, then reconnect the battery, it only shows the crank sensor code. The check engine light goes off, but comes on again right before the engine shuts off each time. As a result, the vehicle has been sitting since 10/4/22 due to it shutting off suddenly in traffic. I've had to change the battery twice during this time due to the battery completely dying and a jump start doesn't work. | Crash: No Fire: No | Unknown |