Complaint volume
288 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Equinox Complaints
288 consumer-submitted complaints on record for the 2019 Chevrolet Equinox, grouped by component category.
288 Total complaints
21 Crash reports
7 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 7 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 127 complaints, with an average reported failure mileage of 27,001 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Equinox complaints?
21 Crash
7 Fire
4 Injury
0 Fatality
20 Towed
3 Medical attention
What are the most common 2019 Chevrolet Equinox complaint categories?
ENGINE 42
SERVICE BRAKES 39
UNKNOWN OR OTHER 19
FUEL/PROPULSION SYSTEM 17
POWER TRAIN 17
ELECTRICAL SYSTEM 13
SERVICE BRAKES,ENGINE 8
AIR BAGS 7
SERVICE BRAKES, HYDRAULIC 7
ELECTRICAL SYSTEM,ENGINE 6
288 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2019 | ELECTRICAL SYSTEM | THE AUTOSTOP FEATURE TURNED THE CAR OFF AND DID NOT TURN ON WHEN I PRESSED THE ACCELERATOR AND I WAS IN A INTERSECTION AND I WAITED FOR TEN MINUTES AND IT TURNED ON AGAIN. THE PROBLEM WAS WITH THE COMPUTER WHICH WASN'T WORKING. | Crash: No Fire: No | 20,000 |
| Mar 2019 | VEHICLE SPEED CONTROL | WHILE TRAVELING ON INTERSTATE AT ADAPTIVE CRUISE CONTROL SET AT 72 A CHEVROLET TRAVERSE PASSED ON THE LEFT AT AVERY HIGH SPEED AS IT PASSED MY DRIVERS DOOR OUR EQUINOX IMMEDIATLEY APPLIED THE BRAKES AND RAPIDLY SLOWED TO 55MPH WHEN THE TRAVERSE HAD PASSED OUR EQUINOX RESUMED 72 MPH | Crash: No Fire: No | 450 |
| Mar 2019 | UNKNOWN OR OTHER | I FOUND THAT THIS MODEL CAR AND OTHER MANUFACTURERS WITH PUSH TO START AND STOP CAN BE TURNED OFF IN ANY GEAR AND YOU CAN WALK AWAY FROM THE CAR WITH OUT AN ALARM OR ANY NOTIFICATION. I HAVE SEEN CARS ROLL WHEN LEFT ON A SLOPE. KEY IGNITION CARS DON'T LET YOU REMOVE THE KEYS WHEN THE CAR IS NOT IN PARK. | Crash: No Fire: No | Unknown |
| Mar 2019 | EXTERIOR LIGHTING | THE HID HEADLAMPS HAVE POOR OUTPUT BUT AT SAME TIME BLIND ON COMING DRIVERS WHILE DRIVING THIS IS A LT MODEL DROVE THE PREMIER MODEL THEY. HAVE A BETTER HEAD LAMP | Crash: No Fire: No | 1,800 |
| Mar 2019 | AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | BRAKES FAILED CAUSING VEHICLE TO CRASH INTO FENCE WHEN BACKING OUT OF DRIVEWAY. VEHICLE WAS PUT INTO DRIVE & WITHOUT PUTTING FOOT ON GAS PEDAL, VEHICLE ACCELERATED AND CRASHED THROUGH GARAGE - THRU FRONT DOOR & OUT THE BACK OF THE GARAGE. FILED COMPLAINT WITH CENTRAL CLAIMS CASE (XXX) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW | Crash: Yes Fire: No Towed | 3,000 |
| Feb 2019 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | THE VECHICLE'S ENGINE SHUTS OFF WHILE STOPPED FOR A VERY SHORT TIME ON ROADS IN TRAFFIC. IT CAN BE A MAJOR HIGHWAY, OR INTERSTATE AND EVEN NEIGHBORHOOD ROADS. IT CAN BE HAZARDOUS AS THE VEHICLE TAKES A MINUTE TO START BACK UP AND GET GOING. I HAD NO IDEA THIS FEATURE EVEN EXISTED, BEFORE I EXPERIENCED IT AFTER PURCHASING. I AM ALSO EXPERIENCING PROBLEMS WITH THE TAILGATE/TRUNK LOCKING. I LOCK THE VEHICLE, AND ALL DOORS LOCK EXCEPT THE TRUNK. I HAVE ONLY HAD THE VEHICLE SINCE DEC 31,2018 AND AM VERY SURPRISED TO BE EXPERIENCING THESE ISSUES SO SOON. | Crash: No Fire: No | 1,400 |
| Feb 2019 | ENGINE | THE AUTO STOP ENGINE FEATURE HAS NO CONTROL DEVICE TO DISABLE THE FEATURE. AUTO ENGINE STOP CAUSES THE VEHICLE TO LURCH FORWARD WHEN RESTARTING FROM THE AUTO STOP CONDITION AT TRAFFIC LIGHTS. I HAVE ALSO EXPERIENCED HESITATION OF THE RESTART CONDITION WHEN MAKING A LEFT TURN AT A BUSY INTERESECTION CAUSING MYSELF SLIGHT PANIC WHEN TRYING TO ACCELERATE TO COMPLETE THE TURN WITH ONCOMING TRAFFIC APPROACHING. VERY DANGEROUS! THIS FEATURE SHOULD BE ALLOWED TO BE TURNED OFF BY THE OWNER ESPECIALLY WHEN DRIVING IN RUSH HOUR TRAFFIC. SAFETY IS MORE IMPORTANT THAN FUEL CONSUMPTION. | Crash: No Fire: No | 1,500 |
| Jan 2019 | FUEL/PROPULSION SYSTEM | UNABLE TO DISABLE AUTO STOP ENGINE FUNCTION. WINSHIELD DEFROSTER USES AC COMPRESSOR TO AID DEFROAT OF WINDSHIELD WHICH NEEDS ENGINE RUNNING TO OPERATE. WHEN STOPPED AT A LIGHT WINDSHIELD STEAMS UP ON THE INSIDE BECAUSE OF EXCESS MOISTURE IN EVAPORATOR. | Crash: No Fire: No | 1,000 |
| Jan 2019 | ENGINE | THE ENGINE "AUTO STOP" FEATURE CAN HAVE ENOUGH OF A DELAY TO ALLOW THE ACCELERATOR TO BE PRESSED AS THE ENGINE STARTS CAUSING IT TO LURCH FORWARD RATHER THAN ACCELERATE SMOOTHLY. IT ALSO CAN CAUSE A DELAY WHEN PULLING OUT INTO HEAVY TRAFFIC. THERE IS CURRENTLY NO WAY TO TEMPORARILY OR PERMANENTLY DEFEAT THE SYSTEM ON THIS GM MODEL ACCORDING TO GM SERVICE DEPARTMENT. THOUGH I AM SURE IT IS OPERATING AS DESIGNED FOR CERTAIN OWNER DRIVING STYLES AND TRAFFIC CONDITIONS THIS CAN BE A SERIOUS HAZARD. CAR MAKERS SHOULD BE REQUIRED TO EITHER DISABLE THE FEATURE PERMANENTLY BY OWNER REQUEST OR HAVE A METHOD FOR THE OWNER TO BYPASS THE SYSTEM. | Crash: No Fire: No | 1,250 |
| Jan 2019 | ELECTRICAL SYSTEM,ENGINE | I AM UNABLE TO GAUGE THE TIME NEEDED FOR THE CAR TO RESTART AFTER "AUTOSTOP" SHUTS THE MOTOR AT A HARD STOP. THIS IS DANGEROUS FOR ALL DRIVERS AS EVEN WHEN LIFTING MY FOOT FROM THE BRAKE THE CAR DOES NOT MOVE AS IT SHOULD IN "DRIVE." INSTEAD, PLACING MY FOOT ON THE GAS PEDAL IS REQUIRED. THIS CAUSES UNEXPECTED DELAYS IN BEGINNING TO DRIVE THAT COULD HAVE SEVERE AND LONG LASTING CONSEQUENCES. I DO NOT AT ALL FEEL SAFE IN THIS VEHICLE. THIS HAPPENS BOTH DURING CITY AND HIGHWAY DRIVING, I.E. WHEN SITTING IN TRAFFIC. OTHER MANUFACTURERS HAVE A SWITCH TO DEACTIVATE "AUTOSTOP." CHEVROLET DOES NOT. I BELIEVE A MANDATORY RECALL IS REQUIRED TO REMEDY THIS CLEAR SAFETY OVER SITE. | Crash: No Fire: No | 4,300 |
| Jan 2019 | ENGINE | THE AUTO STOP IS A HAZARD. WHEN PULLING INTO TRAFFIC THE CAR DOESN'T GET TO SPEED QUICK ENOUGH. | Crash: No Fire: No | 10 |
| Dec 2018 | POWER TRAIN | THE ENGINE "AUTO STOP" FEATURE CAN HAVE ENOUGH OF A DELAY TO ALLOW THE ACCELERATOR TO BE PRESSED AS THE ENGINE STARTS CAUSING IT TO LURCH FORWARD RATHER THAN ACCELERATE SMOOTHLY. IT ALSO CAN CAUSE A DELAY WHEN PULLING OUT INTO HEAVY TRAFFIC. THERE IS CURRENTLY NO WAY TO TEMPORARILY OR PERMANENTLY DEFEAT THE SYSTEM ON THIS GM MODEL ACCORDING TO GM SERVICE DEPARTMENT. THOUGH I AM SURE IT IS OPERATING AS DESIGNED FOR CERTAIN OWNER DRIVING STYLES AND TRAFFIC CONDITIONS THIS CAN BE A SERIOUS HAZARD. CAR MAKERS SHOULD BE REQUIRED TO EITHER DISABLE THE FEATURE PERMANENTLY BY OWNER REQUEST OR HAVE A METHOD FOR THE OWNER TO BYPASS THE SYSTEM. WITH LESS THAN 250 MILES I HAVE EXPERIENCED 2 INCIDENTS OF ALMOST HITTING THE CAR IN FRONT OF ME FROM A STOP AND 1 OF ALMOST BEING HIT PULLING INTO HEAVY TRAFFIC FROM A STOP. I SEE MANY OTHER SIMILAR COMPLAINTS AND HOPE THIS CAN BE ADDRESSED BEFORE SOMEONE IS HURT OR WORSE DUE TO IT. WHILE STOPPED AT A RAILROAD CROSSING WITH AUTO STOP THE ENGINE UNEXPECTEDLY STARTED AS A/C COMPRESSOR TURNED ON CAUSING THE CAR TO LURCH FORWARD TOWARD THE MOVING TRAIN. ALMOST A MAJOR NEAR DEATH ISSUE. | Crash: No Fire: No | 1,100 |
| Sep 2018 | ENGINE | THE ENGINE "AUTO STOP" FEATURE CAN HAVE ENOUGH DELAY TO ALLOW THE ACCELERATOR TO BE PRESSED AS THE ENGINE STARTS CAUSING IT TO LURCH FORWARD RATHER THAN ACCELERATE SMOOTHLY. IT ALSO CAN CAUSE A DELAY WHEN PULLING OUT INTO HEAVY TRAFFIC. THERE IS CURRENTLY NO WAY TO TEMPORARILY OR PERMANENTLY DEFEAT THE SYSTEM ON THIS GM MODEL ACCORDING TO GM SERVICE DEPARTMENT. THOUGH I AM SURE IT IS OPERATING AS DESIGNED FOR CERTAIN OWNER DRIVING STYLES AND TRAFFIC CONDITIONS THIS CAN BE A SERIOUS HAZARD. CAR MAKERS SHOULD BE REQUIRED TO EITHER DISABLE THE FEATURE PERMANENTLY BY OWNER REQUEST OR HAVE A METHOD FOR THE OWNER TO BYPASS THE SYSTEM. WITH LESS THAN 250 MILES I HAVE EXPERIENCED 2 INCIDENTS OF ALMOST HITTING THE CAR IN FRONT OF ME FROM A STOP AND 1 OF ALMOST BEING HIT PULLING INTO HEAVY TRAFFIC FROM A STOP. I SEE MANY OTHER SIMILAR COMPLAINTS AND HOPE THIS CAN BE ADDRESSED BEFORE SOMEONE IS HURT OR WORSE DUE TO IT.. | Crash: No Fire: No | 250 |